Quest Rapid Recovery vs Zerto comparison

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Quest Rapid Recovery

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Executive SummaryUpdated on Sep 11, 2024

Quest Rapid Recovery and Zerto are both popular disaster recovery solutions. Quest Rapid Recovery has advantages in pricing and support, while Zerto stands out in features despite its higher cost.

Features: Quest Rapid Recovery is praised for its data deduplication, application support, and flexible recovery options. Zerto offers continuous data protection, cross-hypervisor replication, and comprehensive features for enterprise environments.

Room for Improvement: Users of Quest Rapid Recovery suggest enhancements in speed, scalability, and user interface. Zerto users highlight a need for better documentation, easier setup, and more affordable pricing options.

Ease of Deployment and Customer Service: Quest Rapid Recovery is noted for its straightforward deployment and responsive customer service. Zerto, while more complex to deploy, offers robust support that users find very helpful.

Pricing and ROI: Quest Rapid Recovery is considered cost-effective with satisfactory ROI. Zerto, although more expensive, is believed to provide higher ROI due to its advanced features.

To learn more, read our detailed Quest Rapid Recovery vs. Zerto Report (Updated: January 2025).

Quest Rapid Recovery vs. Zerto

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Quest Rapid Recovery

Ranking in Backup and Recovery

31st

Average Rating

8.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Zerto

Ranking in Backup and Recovery

2nd

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

279

Ranking in other categories

Cloud Migration (4th), Cloud Backup (3rd), Disaster Recovery (DR) Software (2nd)

Mindshare comparison

As of January 2025, in the Backup and Recovery category, the mindshare of Quest Rapid Recovery is 0.5%, down from 0.6% compared to the previous year. The mindshare of Zerto is 2.8%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Q&A Highlights

it_user177801

IT consultant at a tech consulting company with 51-200 employees

Jul 23, 2023

Software replication to remote sites during disaster recovery?

We have recently implemented Zerto as a disaster recovery solution. Not only does it replicated, it allows you to created boot orders for the VM's. This means you can have your SQL server start and set an automatic delay for the applications servers. It can also be configured to bring a failover test up on an isolated network for DR testing. It can also replicate between different hypervisors. For example, you can replicated from VMware to Hyper-V or AWS. They are adding more hypervisors with newer released.

Granular recovery, replication is good and offers good speed

Featured Reviews

Adam Augustín

Country Manager at Prianto Ltd

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Read full review

Shri Sharan

Solutions architect at Kyndryl

Is user-friendly, saves us time, and costs

We encountered some issues during Active Directory recovery. When we implemented Active Directory, we provided feedback to Zerto regarding the challenges of recovering AD from the on-premises environment to the disaster recovery site. Unlike other virtual machines, AD recovery presents unique difficulties due to its active-active nature. It's unclear whether these challenges stem from Zerto itself or limitations within Microsoft Active Directory. However, in our experience using Zerto for AD recovery compared to other technologies, we faced data discrepancies that necessitated workarounds to bring AD online at the DR site. Certain applications we migrated from production relied on Active Directory authentication. To ensure successful application functionality at the DR site, a functional AD environment was a prerequisite to application migration. Therefore, our initial step involved copying and guaranteeing a running AD instance on the DR side before application recovery. However, upon attempting application authentication on the DR side, data inconsistencies prevented successful authentication. To address this, we created an isolated clone of the AD environment and conducted tests. Through trial and error, we were able to develop workarounds to resolve the issue. Notably, these challenges were specific to Active Directory; other VMs didn't exhibit similar problems.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."

"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."

"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."

"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."

"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."

"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."

"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."

"The best feature of the solution is the user interface."

More Quest Rapid Recovery pros

"Zerto is scalable."

"The most valuable feature is the disaster recovery capabilities. The fact that we can have a clinic across the country backup in as little as 45 minutes is incredible."

"It works really well. It's simple to set up and works well. Moreover, disaster recovery to the cloud to our organization is very important. We actually had to use it three years ago, and it worked out well for us."

"The most valuable feature is the point in time recovery. This allows us to recover at any point in time, up to a minute or so."

"We can recover both systems on-premises and in the public cloud."

"Zerto is essential for protecting critical workloads. We don't protect all of our VMs, but some need to be recovered in a timely manner. The recovery time is almost immediate."

"Zerto has improved our restoration time and made it easier to test software upgrades. It has simplified tasks like decommissioning a site and replicating virtual machines from one location to another."

"The continuation to the public cloud has been especially helpful where I can pretty much work with things like hosts and clusters as part of the data center."

More Zerto pros

Cons

"There is room for improvement in customer service and support. I would like to see faster response time."

"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."

"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."

"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."

"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."

"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."

"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."

"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."

More Quest Rapid Recovery cons

"Zerto's price has room for improvement."

"They are doing a lot of great things, but I have heard that Zerto is expensive."

"I want to have an OVF or some local deployment where I can deploy the ZVRA rather than having to push it from the console. Some of our smaller remote sites have relatively poor bandwidth, and they can't keep up with the constant deployment stream from our center console, meaning we have to find some creative hours to get around the bandwidth bottlenecks. If I could push out a small install file, install it locally, and then reach back to the console, that would be excellent."

"Another area for improvement I'd like to see is the tuning of the VRAs built into the GUI. It's a little cryptic. You really have to be a very technical engineer to get that deep into it. I'd like to see a little better interface that allows you to do that tuning yourself, rather than trying to get their engineer and your engineer together to do it."

"An integrated encryption would allow for faster initial install and connection to the remote cloud site."

"Its price is a little bit on the higher side."

"I would like to see them continuously improve Zerto's automated functions, such as putting hosts in maintenance mode within vSphere and not having to worry as much about how Zerto is going to react... Sometimes, Zerto almost holds the vSphere environment hostage when it comes to taking certain actions. You really need to be cognizant about what you're about to do. They should further automate that and increase Zerto's ability to handle things like that in a very slick, automated way, without intervention."

"Their offsite backup is a bit clunky, but it will probably improve."

More Zerto cons

Pricing and Cost Advice

"The pricing is on the higher end."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

"I don't think the licensing for the product is very expensive."

"Its price is okay. It is reasonable in terms of the way it works."

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

More Quest Rapid Recovery pricing and cost advice

"Zerto is not cheap but is an invaluable asset."

"This solution is far less expensive than SRM and NetBackup."

"The licensing cost is fair."

"It is very expensive. It is overpriced. No doubt. What held us up for many years from committing to buying it was always the cost. That's also why we only have 10 licenses."

"At the time I had purchased the product, the pricing was fair and reasonable. Over the years, costs have certainly gone up, which makes it hard for healthcare companies to use the solution."

"The pricing is straightforward."

"I know it is per server, but I am not fully aware of the price model. I know for our VDI environment, they are looking at something that is on the lower end and that they can use just for migrations and not so much a disaster recovery."

"Its licensing is yearly. You can do multi-year contracts, which is what we did. You pay per VM, and you replicate a license per VM. So, we bought about 20 licenses. We paid somewhere between $5,000 and $10,000. There is an initial upfront cost. Basically, you buy the license, and then you have a maintenance cost on top of that. So, the upfront cost is somewhere between $5,000 to $10,000. The maintenance is $5,000 to $10,000 over a three-year period."

More Zerto pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Answers from the Community

it_user177801

IT consultant at a tech consulting company with 51-200 employees

Sep 20, 2016

Software replication to remote sites during disaster recovery?

2 out of 16 answers

it_user157908

Tower Architect at Atos

Jan 5, 2015

Hello, Check the VBA module from networker legato software, it might be what you need. Kind Regards, John.

Read full answer

it_user136023

Consultant at EMC

Jan 5, 2015

So does that mean you want to have a Disaster Recovery solution where data is not on site your bunker site? but yet allows for a fast recovery in case your primary site is down? - What virtualization solution do you use? - What is the link between the 2 (?) sites? - What RPO and RTO are you aiming for? - How much data do you need to recover?

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See all 16 answers

Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

Financial Services Firm

Non Profit

Computer Software Company

22%

Financial Services Firm

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Quest Rapid Recovery?

The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.

What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

What needs improvement with Quest Rapid Recovery?

The product is expensive.

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

What do you like most about Zerto?

Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...

What is your experience regarding pricing and costs for Zerto?

I would rate the pricing, setup cost, and licensing around a seven on a scale of one to ten. The pricing model could be more flexible to accommodate startup companies with lower budgets.

Veeam Data Platform vs Quest Rapid Recovery

Comparisons

Compared 45% of the time

Quest NetVault Plus vs Quest Rapid Recovery

Compared 15% of the time

Azure Backup vs Quest Rapid Recovery

Compared 13% of the time

Dell PowerProtect DD (Data Domain) vs Quest Rapid Recovery

Compared 8% of the time

Rubrik vs Quest Rapid Recovery

Compared 6% of the time

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Veeam Data Platform vs Zerto

Compared 17% of the time

VMware Live Recovery vs Zerto

Compared 16% of the time

Commvault Cloud vs Zerto

Compared 9% of the time

Rubrik vs Zerto

Compared 8% of the time

Nutanix Disaster Recovery as a Service vs Zerto

Compared 6% of the time

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Product Reports

Download Quest Rapid Recovery product report

Quest Rapid Recovery

January 2025

Download Zerto product report

December 2024

Also Known As

Dell AppAssure

Zerto Virtual Replication

Learn More

Quest Software

Overview

Quest Rapid Recovery is a software solution that helps you recover your lost or deleted data quickly and easily. It works by scanning your hard drive for any traces of lost or deleted files, and then recovering them for you. You can use Quest Rapid Recovery to recover files from any type of storage device, including your computer's hard drive, an external hard drive, a USB flash drive, or even a memory card.

Quest Rapid Recovery is easy to use and comes with a user-friendly interface. It also has a wide range of features that make it one of the most powerful data recovery tools available on the market today. Whether you need to recover a single file or your entire system, Quest Rapid Recovery is flexible enough to get the job done.

The software offers simple solutions for backup and restoration. You can monitor and manage backup and recovery environments across multiple sites from one cloud-based management console. The software also tracks changed blocks to speed up backups and reduce storage usage. In addition, Quest Rapid Recovery deploys application-consistent backup with fast recovery for file servers and applications on both Microsoft Windows and Linux systems.

Quest Rapid Recovery Features

Cloud archive: Stores your static data in Microsoft Azure, Amazon S3, Rackspace, or any OpenStack provider. This gives you more options for recovering your data. You can directly mount the archives to do a bare metal restore or a file-level restore.
Rapid snap for applications: Incremental-forever snapshots can be used to capture an entire application and its relevant state every 5 minutes, so that the application can be recovered quickly with near-zero downtime and minimal data loss.
Rapid snap for virtual: Protect your growing virtual environment by protecting VMware and Hyper-V VMs without disrupting applications and users.
Live recovery: Restores operations rapidly with an RTO of minutes.
Virtual standby: If the primary machine has any problems, the virtual machine will be activated to take its place.

Quest Rapid Recovery Benefits

Offers the ability to easily back up data in the data center and in the cloud.
Allows users to return to work quickly and without any impact on their business.
Ensures you set recovery point objectives that are specific in order to reduce the risk of data loss.
Reduces the amount of storage space you need to back up your files and save money on backup costs.
Uses the cloud to back up, archive, and store your data in case of a disaster.
Functions as a single solution for both physical and virtual environments.

Reviews from Real Users

Quest Rapid Recovery stands out among its competitors for a number of reasons. Two major ones are its ability to greatly reduce backup and recovery time and its ability to mount an entire server.

PeerSpot users take note of the advantages of these features in their reviews. Glenn R., an ICT network manager at St Christopher's School Hove, writes, “We have reduced our backup and recovery time by between 80% and 90%. Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.”

Bill V., a systems and network administrator at a tech services company, notes, “Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies