Sage CRM vs Sales Creatio comparison

Sage and Creatio are both solutions in the CRM category. Sage is ranked #27 with an average rating of 8.3, while Creatio is ranked #22 with an average rating of 9.0. Sage holds a 0.5% mindshare in CRM, compared to Creatio’s 0.7% mindshare. Additionally, 77% of Sage users are willing to recommend the solution, compared to 100% of Creatio users who would recommend it.

Sage CRM

Read 8 Sage CRM reviews

306 Views
190 Comparison Views

77% willing to recommend

Sales Creatio

Read 8 Sales Creatio reviews

365 Views
270 Comparison Views

100% willing to recommend

Sage CRM

Sales Creatio

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Executive SummaryUpdated on Dec 19, 2024

Sage CRM and Sales Creatio compete in the business management software category. Sales Creatio appears to have an edge due to its advanced feature set, offering significant value for its cost.

Features: Sage CRM provides robust contact management, integration with Sage's accounting products, and the ability to track each staff member's communication and bill processing activities. Sales Creatio offers advanced automation tools, a highly customizable dashboard, and no-code features for personalized workflows.

Room for Improvement: Sage CRM could enhance its user interface, expand third-party integrations, and offer more flexible deployment options. Sales Creatio could improve its licensing model, reduce the complexity of initial setup, and enhance offline accessibility for users.

Ease of Deployment and Customer Service: Sage CRM's on-premise deployment allows direct server control and offers reliable customer assistance during setup. Sales Creatio's cloud-based deployment is fast with scaling flexibility, supported by a responsive customer service team.

Pricing and ROI: Sage CRM generally has a lower setup cost, appealing to budget-conscious businesses with substantial long-term returns. Sales Creatio demands a higher initial investment but offers impressive ROI through its extensive capabilities and scalability in complex environments.

To learn more, read our detailed Sage CRM vs. Sales Creatio Report (Updated: April 2025).

Buyer's Guide

Sage CRM vs. Sales Creatio

April 2025

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Helped 846,617 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Sage CRM

Ranking in CRM

27th

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Sales Creatio

Ranking in CRM

22nd

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Sales Force Automation (8th)

Mindshare comparison

As of April 2025, in the CRM category, the mindshare of Sage CRM is 0.5%, down from 0.7% compared to the previous year. The mindshare of Sales Creatio is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Samuel Benavides

Project Manager at Exis TI

Useful employee and client monitoring, reliable, and good online support database

I would encourage people to use this solution. Sage CRM is effective because it allows for all communication, transactions, cases, opportunities, and leads to be accessed by team members. This means that even if an individual is absent, the team can still respond to clients, customers, or suppliers in a timely manner. As a result, there is a high level of efficiency in decision-making and time management with the use of CRM. It is highly flexible. I rate Sage CRM an eight out of ten.

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HaroldBusby

Senior Sales Manager at Sales Informatics

Offers agility and how quickly it can be modified to meet the workflows of any organization

The biggest area of improvement for me is the mobile app. Creatio has moved towards this composable architecture and user interface, and it looks good and works well on a laptop or tablet. But the mobile app could be improved. Only half of the mobile app uses the new architecture, and I believe their roadmap is to fully update it so there's a consistent user interface throughout the mobile app. Some of it uses the older Creatio technology, some of it's newer, and I think they're aiming to have it fully updated sometime in the second quarter. That will be a big jump. It supports the remote sales team, but it could be a lot better. Creatio needs to move the mobile app update higher on its priority list. We can see a difference when we look at other mobile CRM solutions out there – Creatio's mobile app isn't as fresh as other parts of the application. The other area I'd like to see Creatio improve – is the development of a robust field service application or enhancement to their existing Service Creatio module. It should be a separate product called Creatio Field Service. Field service is important because it addresses the large number of workers out there who aren't desk-bound, and that really corresponds with the mobile app improvements.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has been helpful for opportunity management and lease management."

"The solution's technical support is fast to respond."

"The most valuable feature is the case management system, which allows for the customization of workflows and saving solutions."

"We have found the solution to be stable."

"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."

"The part I like the most is the reporting."

"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."

"Sage CRM is flexible, customizable, and user-friendly."

"Its configurability in terms of being able to change screens and fields and create workflows that are compatible with our business objectives is most valuable."

"Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an option."

"It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services."

"With Sales Creatio, you can have a customer service review, and it is GDPR compliant."

"I like Creatio's workflows, automation, and no-code features that we can update as we wish."

"There's not a single CRM out there that is quite as flexible as Creatio CRM."

"Intuitive, low-code CRM platform that's easy to integrate and use."

Cons

"Its user interface could be better."

"The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement."

"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."

"With regards to monitoring the transaction with alerts, it could be better."

"Sage CRM doesn't have a dashboard for dynamic reporting."

"I would like Sage to improve their UI."

"The scalability of this solution depends on whether you have a team that can configure it for scale."

"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."

"The marketing feature needs to be improved. Documentation on their website, or their knowledge base, also needs expansion and improvement."

"The biggest area of improvement for me is the mobile app. Creatio has moved towards this composable architecture and user interface, and it looks good and works well on a laptop or tablet. But the mobile app could be improved."

"Out of the box connectors are great, but the ability of what is there versus other CRMs is limited."

"There is still some room for improvement in the overall look and feel of the software."

"Sales Creatio should include better customizations."

"On the sales side, I would like to see a CPQ product, and on the services side, I'd like to see more of a field service automation feature."

"To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that."

"Creatio's mobile app could be more intuitive."

Pricing and Cost Advice

"From an African perspective, the solution is relatively expensive."

"The product is expensive."

"We pay for eight core modules and 20 user licenses and this costs us $1500 per year."

"Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."

"We have a yearly license."

"Creatio's most basic plan, which has Growth, Enterprise, and Ultimate, I use the Enterprise version. It's a fully-featured CRM that includes sales, marketing, and service, along with the studio product."

"Sales Creatio's enterprise version is $60 per user per month. Other leaders in the Gartner Magic Quadrant for sales automation, such as SAP, Microsoft, Salesforce, and Oracle, are about $150 to $200 a month, and Creatio is $60."

"Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution."

"Pricing for this solution is more affordable than Salesforce, and the costs are upfront."

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Top Industries

By visitors reading reviews

Computer Software Company

29%

Government

13%

Manufacturing Company

10%

Financial Services Firm

10%

Manufacturing Company

22%

Computer Software Company

17%

Comms Service Provider

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Sage CRM?

The solution's technical support is fast to respond.

See all answers

What is your experience regarding pricing and costs for Sage CRM?

The product is expensive.

See all answers

What needs improvement with Sage CRM?

The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.

See all answers

What do you like most about Sales Creatio?

Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an...

See all answers

What is your experience regarding pricing and costs for Sales Creatio?

Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution. The fact that the solution is from an East European company makes it cheaper because of labor arbitrage. O...

See all answers

What needs improvement with Sales Creatio?

See all answers

Comparisons

Microsoft Dynamics CRM vs Sage CRM

Compared 100% of the time

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Oracle CX Sales vs Sales Creatio

Compared 58% of the time

Oracle Fusion Service vs Sales Creatio

Compared 42% of the time

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Product Reports

Buyer's Guide

CRM

March 2025

Download Sage CRM product report

Buyer's Guide

Sales Creatio

March 2025

Download Sales Creatio product report

Overview

SageCRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales. They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution. It can be fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs.

Sage

Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales

Sales Creatio is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! The product guides users through the entire sales process from the initial communication with a customer to the closed deal. Sales Creatio combines AI with leading UX to accelerate user adoption.

Creatio

Sample Customers

Avis, Fuji Xerox, Formula 1

ABLV Bank, Pelco, Heinz, Bayer, Century21, Allianz, ABB, Tele2, ABLV, Yandex, Pepsico, PSA Peugeot Citroen, Fiscale, Mitsubishi Electric, Vivino

Buyer's Guide

Sage CRM vs. Sales Creatio

April 2025

Free Report: Sage CRM vs. Sales Creatio

Find out what your peers are saying about Sage CRM vs. Sales Creatio and other solutions. Updated: April 2025.

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