We performed a comparison between SailPoint IdentityIQ and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"User-friendly solution."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"Provisioning in multiple environments."
"The solution is one of the main security products you need to control access and have visibility into what's happening in your organization. It helps with managing access to applications, ensuring governance, and obtaining certifications."
"It is simple and easy to implement."
"The Certification and Provisioning features are most valuable."
"Good life cycle management, segregation of duties, and analytics features."
"The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides."
"This solution is easy to configure."
"This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"The scalability potential is there if a company needs to expand."
"It's a very useful tool that has improved our client's security, from day one."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"Using the implementation guide, I was able to implement the solution with ease."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"Streamlines user access, consolidates applications."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"The Omada support response time has room for improvement."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"I would like to see more Cloud management from this product."
"It tends to be more expensive, but at the end of the day, it works."
"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."
"The interface should be simple and easier to use."
"The solution's technical support team's response time and skills need improvement since it is an area where there are shortcomings."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"There is a need for further enhancements, specifically in the multifactor authentication capabilities."
"The solution, in general, is quite expensive."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"The solution is not the best or the fastest available."
"I find the API boring. I also faced issues while integrating with CA SSO."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"They should easier and better integration with other software."
More Symantec Identity Governance and Administration Pricing and Cost Advice →
SailPoint IdentityIQ is ranked 2nd in Identity Management (IM) with 61 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. SailPoint IdentityIQ is rated 8.2, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". SailPoint IdentityIQ is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Oracle Identity Governance, whereas Symantec Identity Governance and Administration is most compared with AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager, Cisco ISE (Identity Services Engine) and BeyondTrust Endpoint Privilege Management. See our SailPoint IdentityIQ vs. Symantec Identity Governance and Administration report.
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I checked with a colleague who has more “hands-on” experience, here is his response:
If so CA IDM please no. They have done some work but it’s still not good performance-wise. It has been updated from the original netegrity or whatever code (as of a couple of years the scripts still had that in the header comments, as in untouched in years after purchase). I am not saying SailPoint is the cat's meow, as I don’t know. But given my experiences with CA IDM, and its use internally. It’s complex, does a lot but doesn’t perform very well. At one time there was an issue with data integrity due to the replication cycle (2 repositories, user/id, and a replication repository just for that and data are flushed through both in sequence) as in the last change to data was not necessarily applied in sequence. Results were last change was not the attribute state. Surely that has been fixed by now but with CA you never know. And that’s another issue. My experiences with CA support pretty much got the right support engineer, you get real answers. The wrong one, not so much. If I was starting from scratch I might well consider OpenAM. The commercial product I am pretty sure but a great IAM swiss army knife. It’s descended from Sun One which oracle tossed out when they bought sun over their own IAM product.
When you say "differences" are you looking at a feature-by-feature comparison or at an overall level - the various "-abilities" like implement-ability, integrate-ability, support-ability, afford-ability and so on?