Try our new research platform with insights from 80,000+ expert users
Symantec Identity Governance and Administration Logo

Symantec Identity Governance and Administration pros and cons

Vendor: Broadcom
3.8 out of 5
1,734 followers
Post review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Symantec Identity Governance and Administration provides automated provisioning that minimizes manual labor involved in user management.
It features role-based access and identity provisioning capabilities, allowing centralized user access across multiple systems.
The product offers expansive endpoint support, ensuring robust connectivity to different versioning endpoints.
Symantec Identity Governance and Administration assists in streamlining user access and application consolidation.
The flexibility of Symantec Identity Governance and Administration enables customization according to the specific needs of businesses.

CONS

Symantec Identity Governance and Administration has a large footprint, requiring numerous servers for basic services, leading to management challenges.
Integration with HR and GRC systems is lacking, necessitating custom solutions for connecting to platforms like SAP and Workday.
There is no cloud version of Symantec Identity Governance and Administration, limiting accessibility and scalability options.
The report generation is slow, with a lengthy workflow process requiring extensive manual configuration.
Technical support and API management need improvements to enhance user experience and integration capabilities with other systems.
 

Symantec Identity Governance and Administration Pros review quotes

MB
Jan 26, 2020
Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability.
Sudip Karmacharya - PeerSpot reviewer
Aug 2, 2022
What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems.
reviewer1663482 - PeerSpot reviewer
Sep 2, 2021
The solution is easy to scale.
Learn what your peers think about Symantec Identity Governance and Administration. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Solution110c - PeerSpot reviewer
Jul 18, 2018
When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities.
AS
Jan 15, 2021
It's a very useful tool that has improved our client's security, from day one.
DS
Apr 18, 2023
I've used it to manage users, create and update, delete users, change passwords, and assign and change rules.
UA
Feb 11, 2022
There are many valuable features within the solution. The product is easy to customize. It’s also highly secure.
reviewer1603890 - PeerSpot reviewer
Oct 30, 2024
The automated provisioning feature has been very key from an identity management point of view.
AS
Feb 18, 2022
The scalability potential is there if a company needs to expand.
it_user779286 - PeerSpot reviewer
Nov 26, 2017
Streamlines user access, consolidates applications.
 

Symantec Identity Governance and Administration Cons review quotes

MB
Jan 26, 2020
Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved.
Sudip Karmacharya - PeerSpot reviewer
Aug 2, 2022
There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration.
reviewer1663482 - PeerSpot reviewer
Sep 2, 2021
The solution is not the best or the fastest available.
Learn what your peers think about Symantec Identity Governance and Administration. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Solution110c - PeerSpot reviewer
Jul 18, 2018
The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements.
AS
Jan 15, 2021
Integration capabilities with other solutions and formats, including JSON, could be improved.
DS
Apr 18, 2023
The development process to create this connector is not as easy as I would like.
UA
Feb 11, 2022
The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking.
reviewer1603890 - PeerSpot reviewer
Oct 30, 2024
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment.
AS
Feb 18, 2022
There are times that it takes too long to generate reports and to run the assessment tools to collect the information.
it_user779286 - PeerSpot reviewer
Nov 26, 2017
The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point.