We performed a comparison between Salesforce Einstein Analytics and SAP Analytics Hub based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Transparency is the most valuable feature of this solution."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"It's scalable."
"The solution scales extremely well."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"This product provides good reports using a single pane of glass."
"What I like best about this solution is that it is built into the SAP line, making it easier to integrate with other SAP products."
"SAP Analytics Hub offers a user-friendly interface with effortless configuration, seamless updates, and real-time availability of information. It avoids the complexities associated with batch processing, providing a smooth and efficient experience."
"Data consistency is also a notable feature; the system takes care of data consistency, so you don't need to handle it manually."
"For report scheduling, I always prefer SAP because it has the most powerful scheduling features, like sending reports to more than 1,000 customers per day. That option is not as good in Microsoft BI and in Tableau it only exists as an add-on option."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope."
"The product is expensive."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"The tool needs to simplify its features."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"Pricing and support are integrated into the system. However, the support process can be challenging, particularly when navigating the SAP support site, which lacks user-friendliness and ease of access."
"Faster implementation of new functions for the new product is an area of improvement in SAP Analytics Hub."
"The analytics part of SAP has not been that good up until now. They're still in the infant stage and development is still going on. SAP has some cloud analytics and they're trying to configure it in Lumira, but it's not that good at this point."
"The technical support for Analytics Hub is limited and could be improved."
"The interface can be simplified because it is not a user-friendly experience."
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Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews while SAP Analytics Hub is ranked 26th in BI (Business Intelligence) Tools with 6 reviews. Salesforce Einstein Analytics is rated 8.2, while SAP Analytics Hub is rated 7.2. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of SAP Analytics Hub writes "Powerful capabilities for cross-functional reporting and dashboard creation, with real-time access". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer, whereas SAP Analytics Hub is most compared with SAP Analytics Cloud, Logi Analytics and Workday Prism Analytics. See our SAP Analytics Hub vs. Salesforce Einstein Analytics report.
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