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Salesforce Einstein Analytics vs Teradata comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Users report mixed ROI experiences with Salesforce Einstein Analytics, with satisfaction varying by team size and implementation phase.
Sentiment score
8.1
Teradata boosts analytics speed over 100%, enhancing customer service and satisfaction, with high ROI and user approval.
 

Customer Service

Sentiment score
7.2
Salesforce Einstein Analytics customer service is well-regarded, offering quick and knowledgeable support, though some experience occasional delays.
Sentiment score
7.1
Teradata's customer service is praised for expertise but criticized for delays, with ratings ranging from 6 to 10 out of 10.
The technical support from Teradata is quite advanced.
Customer support is very good, rated eight out of ten under our essential agreement.
 

Scalability Issues

Sentiment score
7.7
Salesforce Einstein Analytics is praised for scalability in large enterprises, though costs may concern non-Salesforce CRM users.
Sentiment score
7.4
Teradata is praised for its scalability, speed, and flexibility, despite some complexity and cost challenges in cloud environments.
This expansion can occur without incurring downtime or taking systems offline.
Scalability is complex as you need to purchase a license and coordinate with Teradata for additional disk space and CPU.
 

Stability Issues

Sentiment score
8.2
Salesforce Einstein Analytics is stable and reliable, receiving high ratings for its mature, scalable, and glitch-free performance.
Sentiment score
8.4
Teradata excels in stability with minimal downtime, robust architecture, 99.9% uptime, and reliable performance, despite minor large dataset issues.
I find the stability to be almost a ten out of ten.
The workload management and software maturity provide a reliable system.
 

Room For Improvement

Salesforce Einstein Analytics needs enhanced usability, mobile access, pricing transparency, and advanced customization to improve user experience and functionality.
Teradata users seek better transaction processing, enhanced scalability, modern interface, cloud focus, advanced analytics, and improved support and documentation.
Unlike SQL and Oracle, which have in-built replication capabilities, we don't have similar functionality with Teradata.
 

Setup Cost

Salesforce Einstein Analytics offers enterprise solutions with pricing from $20 to $250 per user monthly, seen valuable yet costly.
Teradata's high cost is justified by its superior performance, competitive total ownership costs, and flexible pricing models.
Initially, it may seem expensive compared to similar cloud databases, however, it offers significant value in performance, stability, and overall output once in use.
Teradata is much more expensive than SQL, which is well-performed and cheaper.
 

Valuable Features

Salesforce Einstein Analytics offers powerful, user-friendly tools for data analysis, CRM integration, and decision-making with AI-driven insights.
Teradata offers efficient, scalable data management with fast query performance, robust security, automation, and cloud flexibility for businesses.
The data mover is valuable over the last two years as it allows us to achieve data replication to our disaster recovery systems.
 

Categories and Ranking

Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
11th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Teradata
Ranking in BI (Business Intelligence) Tools
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
76
Ranking in other categories
Customer Experience Management (6th), Backup and Recovery (20th), Data Integration (17th), Relational Databases Tools (7th), Data Warehouse (3rd), Marketing Management (6th), Cloud Data Warehouse (6th)
 

Mindshare comparison

As of April 2025, in the BI (Business Intelligence) Tools category, the mindshare of Salesforce Einstein Analytics is 1.2%, down from 1.8% compared to the previous year. The mindshare of Teradata is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

Parker Goodson - PeerSpot reviewer
Helpful consistent measurements, high availability, and scales well
When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance. It would be beneficial to have visibility into any changes made to your account by individuals other than yourself or your team. It is also important to clearly track the history of these modifications and identify the responsible parties.
SurjitChoudhury - PeerSpot reviewer
Offers seamless integration capabilities and performance optimization features, including extensive indexing and advanced tuning capabilities
We created and constructed the warehouse. We used multiple loading processes like MultiLoad, FastLoad, and Teradata Pump. But those are loading processes, and Teradata is a powerful tool because if we consider older technologies, its architecture with nodes, virtual processes, and nodes is a unique concept. Later, other technologies like Informatica also adopted the concept of nodes from Informatica PowerCenter version 7.x. Previously, it was a client-server architecture, but later, it changed to the nodes concept. Like, we can have the database available 24/7, 365 days. If one node fails, other nodes can take care of it. Informatica adopted all those concepts when it changed its architecture. Even Oracle databases have since adapted their architecture to them. However, this particular Teradata company initially started with its own different type of architecture, which major companies later adopted. It has grown now, but initially, whatever query we sent it would be mapped into a particular component. After that, it goes to the virtual processor and down to the disk, where the actual physical data is loaded. So, in between, there's a map, which acts like a data dictionary. It also holds information about each piece of data, where it's loaded, and on which particular virtual processor or node the data resides. Because Teradata comes with a four-node architecture, or however many nodes we choose, the cost is determined by that initially. So, what type of data does each and every node hold? It's a shared-no architecture. So, whatever task is given to a virtual processor it will be processed. If there's a failure, then it will be taken care of by another virtual processor. Moreover, this solution has impacted the query time and data performance. In Teradata, there's a lot of joining, partitioning, and indexing of records. There are primary and secondary indexes, hash indexing, and other indexing processes. To improve query performance, we first analyze the query and tune it. If a join needs a secondary index, which plays a major role in filtering records, we might reconstruct that particular table with the secondary index. This tuning involves partitioning and indexing. We use these tools and technologies to fine-tune performance. When it comes to integration, tools like Informatica seamlessly connect with Teradata. We ensure the Teradata database is configured correctly in Informatica, including the proper hostname and properties for the load process. We didn't find any major complexity or issues with integration. But, these technologies are quite old now. With newer big data technologies, we've worked with a four-layer architecture, pulling data from Hadoop Lake to Teradata. We configure Teradata with the appropriate hostname and credentials, and use BTEQ queries to load data. Previously, we converted the data warehouse to a CLD model as per Teradata's standardized procedures, moving from an ETL to an EMT process. This allowed us to perform gap analysis on missing entities based on the model and retrieve them from the source system again. We found Teradata integration straightforward and compatible with other tools.
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Comparison Review

it_user232068 - PeerSpot reviewer
Aug 5, 2015
Netezza vs. Teradata
Original published at https://www.linkedin.com/pulse/should-i-choose-net Two leading Massively Parallel Processing (MPP) architectures for Data Warehousing (DW) are IBM PureData System for Analytics (formerly Netezza) and Teradata. I thought talking about the similarities and differences…
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
8%
Educational Organization
6%
Financial Services Firm
26%
Computer Software Company
10%
Manufacturing Company
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...
What needs improvement with Salesforce Einstein Analytics?
Salesforce is working very rigorously on improvements with each release.
What is your primary use case for Salesforce Einstein Analytics?
I am a Salesforce CPQ developer. I have also worked on Einstein Analytics for reporting purposes.
Comparing Teradata and Oracle Database, which product do you think is better and why?
I have spoken to my colleagues about this comparison and in our collective opinion, the reason why some people may declare Teradata better than Oracle is the pricing. Both solutions are quite simi...
Which companies use Teradata and who is it most suitable for?
Before my organization implemented this solution, we researched which big brands were using Teradata, so we knew if it would be compatible with our field. According to the product's site, the comp...
Is Teradata a difficult solution to work with?
Teradata is not a difficult product to work with, especially since they offer you technical support at all levels if you just ask. There are some features that may cause difficulties - for example,...
 

Also Known As

Einstein Analytics, Salesforce Wave Analytics
IntelliFlex, Aster Data Map Reduce, , QueryGrid, Customer Interaction Manager, Digital Marketing Center, Data Mover, Data Stream Architecture
 

Overview

 

Sample Customers

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Netflix
Find out what your peers are saying about Salesforce Einstein Analytics vs. Teradata and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.