Teradata and Salesforce compete in the data warehousing and CRM market spaces, respectively. Teradata seems to have the edge in handling large datasets with speed and scalability, while Salesforce excels in integration and CRM functionalities.
Features:Teradata is known for its advanced parallel processing capabilities, which allow it to handle large datasets quickly and efficiently. It offers fast query execution and scalability, making it suitable for complex data environments. Robust security and workload management enhance its appeal. Salesforce provides strong integration capabilities and CRM features that manage customer interactions and track sales performance. Its adaptability and customizability cater well to enterprise-level CRM needs.
Room for Improvement:Teradata faces challenges with high pricing and unstructured data handling. Enhancements in cloud integration and user interface would benefit its usability. Users express concerns about performance and cost-effectiveness. Salesforce needs improvement in integration capabilities, particularly with social media and third-party platforms. Complexity in customization and better analytics and reporting tools are user-identified areas for development. Price competitiveness remains a key consideration.
Ease of Deployment and Customer Service:Teradata offers various deployment options, including on-premises, cloud, and hybrid solutions. Its customer service is generally well-rated, although some users report slower response times. Salesforce provides deployment flexibility across public and private clouds, with customer service being highly rated, though users have noted the need for improved training and responsiveness.
Pricing and ROI:Teradata is seen as expensive, with its high performance justifying the cost for some users, though affordability is a concern. Salesforce also requires a significant investment, suitable for large enterprises seeking comprehensive CRM functionalities. Despite its cost, Salesforce's ROI is supported by its extensive feature set, with both products viewed as valuable investments.
The time saved is spent on more important, innovative tasks that advance us technologically and strategically.
When I interact with agents or contact Salesforce, they are always responsive and provide good solutions.
The technical support from Teradata is quite advanced.
Customer support is very good, rated eight out of ten under our essential agreement.
We can scale by purchasing licenses for more users and adding new workflow processes limitlessly.
This expansion can occur without incurring downtime or taking systems offline.
Scalability is complex as you need to purchase a license and coordinate with Teradata for additional disk space and CPU.
I would rate Salesforce's stability high, around ten.
I find the stability to be almost a ten out of ten.
The workload management and software maturity provide a reliable system.
Unlike SQL and Oracle, which have in-built replication capabilities, we don't have similar functionality with Teradata.
Initially, it may seem expensive compared to similar cloud databases, however, it offers significant value in performance, stability, and overall output once in use.
Teradata is much more expensive than SQL, which is well-performed and cheaper.
One of the best features Salesforce offers is the ability to design custom workflow processes.
The data mover is valuable over the last two years as it allows us to achieve data replication to our disaster recovery systems.
Salesforce excels at CRM, offering analytics integration for ROI reporting and user-friendly customization. Automated ticket generation and intuitive features make it ideal for opportunity tracking, customer interaction management, and sales journey enhancement.
Salesforce is renowned for its comprehensive CRM functionalities, aiding businesses with dashboards, email campaigns, and seamless third-party integrations. It enhances sales processes by offering tools for opportunity management, customer interaction tracking, and efficient order booking. Flexibility and scalability make it suitable for promotional campaigns and improved business operations.
What are Salesforce's most important features?Salesforce is implemented in industries for CRM, marketing activities, and customer information management. It supports sales pipeline tracking, business development, customer experience management, lead management, and sales process automation. Marketing is facilitated through campaign analysis and email campaigns, alongside customer interaction insights. Businesses use it for order management, prospecting, project management, and sales forecasting.
Teradata is a scalable data analytics platform designed to meet enterprise demands for large-scale data management and processing, focusing on performance, scalability, and security for complex query executions.
As a leading data warehousing solution, Teradata integrates advanced analytics enabling organizations to derive insights from massive datasets. It supports high-volume data workloads with its architecture optimized for analytical queries. Users benefit from its robust scalability, allowing seamless expansion as data grows. Teradata's SQL engine is compatible with a wide range of data types, ensuring flexibility in data analysis. With advanced security measures, it protects sensitive data across various environments, providing peace of mind to users handling critical information.
What are the most important features of Teradata?Teradata is widely used in industries like finance, telecommunications, and healthcare, where data-driven decisions are critical. Companies leverage its robust analytics capabilities to enhance customer experiences, streamline operations, and ensure compliance with regulatory requirements. In these sectors, quick access to data insights can significantly impact competitive advantage.
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.