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SAP Build Process Automation vs UiPath comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
SAP Build Process Automation
Ranking in Robotic Process Automation (RPA)
45th
Average Rating
0.0
Reviews Sentiment
6.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
UiPath
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
825
Ranking in other categories
Agentic Automation (1st)
 

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of SAP Build Process Automation is 0.4%, up from 0.0% compared to the previous year. The mindshare of UiPath is 23.0%, down from 26.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
CV
Simplifies integrations and is suitable for large companies
Sometimes, when our company develops using the latest technology, the knowledge is not yet cycled down to the tool's support team. The tool's support team is not mature enough to handle the tool. The promotion of a feature before it is mature may cause issues, and I feel that sometimes the deployment of such features is a little too early. The tool will release a feature, but it will have bugs in it. We face challenges because the tool's team doesn't have the knowledge to deal with the issues in the product's new features. When SAP develops something, if the tool's team doesn't know how to support it, it becomes a problem because now we have to access developers to get the information that is not readily available.
Amjed Al-Tayyan - PeerSpot reviewer
Automation streamlines onboarding and reduces the load on customer service agents
As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of Automate is its ease of use, which is a major selling point."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"Overall, the whole product is really nice and provides significant benefits."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The most valuable feature of the solution is that it offers an integrated development environment."
"The UiPath Community is truly helpful."
"The most valuable aspect is its simplicity in coding."
"A lot of the prebuilt models that are on an AI Center are valuable. Being able to go in there and train your data, give sample data, label the fields, and different OCR methods are also valuable."
"UiPath is a leading platform for end-to-end automation, offering advanced capabilities for streamlining workflows."
"Automation can be done in many ways, but UiPath is a more simple approach. There, any layman can learn how to program in UiPath, which is its main benefit."
"The community enables a lot of users to get involved with UiPath. There are many open forums where a number of users share their thoughts."
"It takes a very manual, key punch-oriented job and automates it, so the user can do more intelligent work."
"We like how UiPath is designed for low-code or no-code users. It's less complicated, enabling everyone to use it with only a basic knowledge of automation or data. Generally, I also like UiPath's ability to mine processes and analyze user interactions to generate analytics."
 

Cons

"Some companies have asked for voice integration. This is likely part of the roadmap."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"Fortra's Automate is not as reliable as I would like it to be."
"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"The tool's support team is not mature enough to handle the tool."
"Whenever they release a new version, there are some bugs. They should strengthen their testing team to avoid these errors and not release the product to the market with bugs."
"There are some functionality limitations on UiPath that we could have access to on different platforms."
"We aren't scaling up UiPath because it doesn't provide a satisfactory way to log and monitor data. Instead, we use other tools like Automation Anywhere for large-scale operations in our production environment. We're building solutions that can handle a huge amount of data so we can monitor real-time issues. I don't think UiPath solves that case for us."
"UiPath can probably work on improving the AI features. We tried UiPath's AI functionality in our automation program. We did some research on that, but right now, nothing is in production. When we did some research, we weren't getting the expected results. We weren't completely satisfied with the results, so we put it aside. It could be a drawback on our side in terms of learning the tool."
"We use intelligent automation for things like document processing. There is a validation center where the ML model extracts some values, and we can validate if it's correct. That aspect could be improved a little. The percentage of values extracted without validation could be increased. It's currently an attended process, but they should give you the option of making it unattended."
"On the Orchestrator side, I would like to see more controls and conditions for RPA managers. If they advanced in those areas, it would help."
"The area that probably could be improved is the support system from UiPath. When we have technical issues and we reach out, sometimes the support is very delayed when a resolution, or a conversation, is really needed."
"While it excels at handling structured and repeatable tasks, it struggles with those requiring human judgment or intervention."
 

Pricing and Cost Advice

"It comes with a package that costs approximately $20,000 USD per year."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"The product is not cheaply priced."
"The licensing is very affordable, especially when you compare its benefits. I know that AI units are purchased separately. We are still trying to figure out how to track our usage and which tier or plan to go with, but overall, it is affordable in comparison to other options."
"We license the product on a yearly basis and it costs us around $80,000."
"I do not like the enormous jumps that they have had in the past. The ROI has become a lot harder because of the pricing changes. When you have time to plan for it, the ROI is there. If it was cheaper, it would make my life easier, but on the other hand, it is worth it."
"Our licensing costs are around $40,000 a year."
"I am using the Community version in my office and personally."
"The solution has gotten pricier."
"If you use the cloud model of the UiPath, it will reduce a lot of the total cost. Its AI functionality hasn't enabled us much to automate more processes. Most of the time, when we propose those functions, we don't have an agreement with the client because of the license price. Currently, the license price is the major obstacle."
"Our client saw ROI after one month. They realized after we showed them the first process that three people would be free to do other stuff."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
7%
Healthcare Company
7%
No data available
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
What is your experience regarding pricing and costs for SAP Build Process Automation?
The product is not cheaply priced. In a development environment, the tool simplifies landscape management, etc. Wheth...
What needs improvement with SAP Build Process Automation?
Sometimes, when our company develops using the latest technology, the knowledge is not yet cycled down to the tool's ...
What is your primary use case for SAP Build Process Automation?
I use the solution in my company for the development of applications.
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Also Known As

HelpSystems Automate, Automate
No data available
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
1. Accenture 2. Airbus 3. Allianz 4. Aon 5. AT&T 6. Bayer 7. BMW 8. Bosch 9. Cisco 10. Coca-Cola 11. Colgate-Palmolive 12. Comcast 13. Deloitte 14. Deutsche Bank 15. Ericsson 16. FedEx 17. General Electric 18. GlaxoSmithKline 19. Google 20. HSBC 21. IBM 22. Intel 23. Johnson & Johnson 24. JPMorgan Chase 25. Kimberly-Clark 26. KPMG 27. Liberty Mutual 28. Mastercard 29. Merck 30. Microsoft 31. Nestlé 32. Nike 33. Novartis 34. Oracle 35. PepsiCo 36. Pfizer 37. Procter & Gamble 38. PwC 39. SAP 40. Siemens 41. Sony 42. Spotify 43. Swiss Re 44.Toyota
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: April 2025.
847,625 professionals have used our research since 2012.