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SAP HCM vs SumTotal Systems Talent Portal [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
7.8
SAP HCM is scalable for global enterprises, efficiently handling diverse operations and adaptable to various organizational sizes.
No sentiment score available
SAP HCM is quite scalable.
 

Valuable Features

Sentiment score
7.7
SAP HCM enhances productivity with global payroll solutions, HR integration, and seamless SAP SuccessFactors performance management.
No sentiment score available
Capturing all the attendances and absences is a huge task that must be completed before running payroll.
The integration provided by SAP between different modules is very good.
 

Room For Improvement

Sentiment score
4.9
SAP HCM struggles with outdated UI, integration issues, high costs, limited configurability, and lacking talent management, usability, and support.
No sentiment score available
SAP HCM needs to be more customizable to fit unique organizational processes.
We are able to optimize a lot of processes but there is always room for improvement.
The organizational management (OM) side needs improvement due to frequent reorganization.
 

Stability Issues

Sentiment score
7.6
SAP HCM is praised for stability and reliability, particularly in cloud versions, despite occasional on-premises challenges.
No sentiment score available
I would rate its stability as nine out of ten.
I would rate the stability of SAP HCM as seven out of ten.
 

Customer Service

Sentiment score
9.0
SAP HCM support is helpful but often slow, with varied response times and mixed satisfaction based on task complexity.
No sentiment score available
Not all requests are attended to promptly.
Technical support from SAP is very good, and I would rate it nine out of ten.
Major support is provided by SAP itself.
 

Setup Cost

Sentiment score
7.0
SAP HCM is costly yet valued for features; pricing varies by region and users, with extra costs for customization.
No sentiment score available
SAP HCM is quite expensive, but considering solutions like Oracle, they are similar.
SAP HCM is costly compared to other ERPs like Microsoft Dynamics or Oracle, and I would rate the cost as one out of ten.
 

Categories and Ranking

SAP HCM
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
56
Ranking in other categories
Benefits Administration (3rd), Talent Management (4th), Cloud HCM (3rd)
SumTotal Systems Talent Por...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Kumar-Saurav - PeerSpot reviewer
Allows you to generate reports, easy integration and offers out-of-the-box support
The limitation of HCM compared to new-era human capital management solutions is the cost. While those solutions offer similar features at a lower price, they are not typically used by large enterprises. However, for small and medium enterprises, the HCM licensing and maintenance costs are quite high. There are numerous solutions like Zoho and Odoo that offer subscription models at a much lower cost, even as low as $10. This significantly impacts SAP's market share, especially among smaller businesses. The high cost is the main reason why it's not widely adopted by smaller businesses. Currently, it's largely used by big enterprises, and only a small percentage of SAP users actually utilize HCM, even though they might be using other SAP modules. The small organizations are not keen on using it.
US
A customizable, end-to-end solution for Performance Management, Learning, and Succession Planning
* There should be a feature for succession managers to add employee-specific comments so that it is visible only to the manager. * Not sure how this can be made easier, but the development of interface from the core HR system to this system is a tedious and time-consuming process, involving multiple iterations of modifications and testing. * Analytics is one area where this system really needs a large improvement because currently, it has only basic reporting features.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
8%
Energy/Utilities Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
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Comparisons

No data available
 

Also Known As

SAP Human Capital Management
Talent Portal
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
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816,406 professionals have used our research since 2012.