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Sentinel vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Sentinel enhanced efficiency, resource allocation, productivity, and financial gains with a user-friendly interface and robust functionality.
Sentiment score
6.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
 

Customer Service

Sentiment score
8.0
Micro Focus technical support varies from needing multiple emails to being very good, while Microsoft's support is generally effective.
Sentiment score
6.8
Trellix Helix Connect's customer service is praised for quick, efficient support despite minor delays, maintaining high user satisfaction.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
 

Scalability Issues

Sentiment score
7.5
Sentinel's high scalability, cost-effectiveness, and seamless cloud integration make it popular among large enterprises, educational institutions, and SMBs.
Sentiment score
7.8
Trellix Helix Connect is scalable and favored by many, despite some considering cost as a limiting factor.
We support the largest companies in the world and can cater to large environments.
 

Stability Issues

Sentiment score
8.5
Sentinel is highly stable and reliable, supporting 5,000 events per second, but can experience occasional region-specific outages during fixes.
Sentiment score
8.4
Trellix Helix Connect is highly reliable with strong stability, minimal bugs, and crucial support for critical applications.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
 

Room For Improvement

Sentinel requires enhancements in scripting, integration, security, user interface, customization, vendor support, and reducing region-specific outages.
Trellix Helix Connect requires enhancements in interface, integration, support, and pricing, despite praise for its AI capabilities.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
 

Setup Cost

Trellix Helix Connect is costly but valued for comprehensive security, especially for large enterprises and bundled solutions.
It is not the cheapest, but also not the most expensive solution.
 

Valuable Features

Sentinel excels in log monitoring, threat detection, automation, cloud security, and offers a user-friendly interface with advanced analysis tools.
Trellix Helix Connect offers seamless API integration, automation, and AI for efficient threat detection and incident resolution.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
 

Categories and Ranking

Sentinel
Ranking in Security Information and Event Management (SIEM)
16th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
30th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Sentinel is 3.5%, up from 1.5% compared to the previous year. The mindshare of Trellix Helix Connect is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

JaideepSingh - PeerSpot reviewer
An automated solution that helped me detect threats in less than half the time it used to take
Sentinel gave us logs to tell us what's going right and wrong in your environment so we could secure the network. We also got multiple kinds of logs. By running some queries from the logs, we could find and fix the anomalies in the environment. Sentinel's threat visibility was great at telling us if we had something going on in our environment. We had to set up alerts in our environment based on the logs. If we had the right alerts set up, we got notified about threats and where security was lacking, so we could also take care of that. Sentinel's threat intelligence helped us prepare and take proactive steps for potential threats before they hit. Having preparation before a threat has helped our security operations. When I was using it, I used to keep going into my dashboards and looking for any threats on a weekly basis, or maybe two or three times a week. Based on that, we would recommend certain changes to the server and infrastructure teams to block or allow some ports. Sentinel's threat intelligence helped plan security against risks.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.
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847,646 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Government
7%
Manufacturing Company
6%
Comms Service Provider
16%
Computer Software Company
13%
Manufacturing Company
13%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetIQ Sentinel?
The solution lets us get all the logs properly and regularly monitor customer infrastructure.
What needs improvement with NetIQ Sentinel?
There are still a few vendor-specific devices for which Sentinel needs to work on integration, such as Netskope devices. Also, we often face region-wise outages during operation due to product team...
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
 

Also Known As

NetIQ Sentinel, Novell SIEM
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Faysal Bank, GaVI, Handelsbanken, ISC Mªnster, Lambeth Council, Swisscard, The Municipality of Siena, Tukes, University of Dayton, University of the Sunshine Coast
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Sentinel vs. Trellix Helix Connect and other solutions. Updated: April 2025.
847,646 professionals have used our research since 2012.