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SentinelOne Singularity Complete vs Symantec Endpoint Security Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
SentinelOne Singularity Complete enhances efficiency by reducing costs, streamlining management, and consolidating tools, boosting security and savings.
Sentiment score
5.7
Symantec Endpoint Security Enterprise offers significant ROI, reducing manual tasks, aiding compliance, and securing data against cybercrime threats.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
It has absolutely helped reduce our organizational risk.
 

Customer Service

Sentiment score
7.3
SentinelOne Singularity Complete's support is knowledgeable and quick, but users desire more transparency and interactive options like chat.
Sentiment score
6.5
Symantec Endpoint Security support is responsive but inconsistent post-acquisition, with European and African customers facing significant challenges.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Complete adapts and scales effortlessly, providing seamless protection and flexibility for businesses of all sizes.
Sentiment score
6.5
Symantec Endpoint Security Enterprise is highly scalable, adaptable for various business sizes, but challenges include licensing cost and extension compatibility.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
 

Stability Issues

Sentiment score
7.9
SentinelOne Singularity Complete offers stable, reliable performance with minimal downtime and effective updates, despite occasional legacy system issues.
Sentiment score
8.5
Symantec Endpoint Security Enterprise is stable and reliable, despite occasional performance issues with Windows updates and full scans.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
 

Room For Improvement

SentinelOne Singularity Complete needs improvements in UI, reporting, integration, support, and resource management for enhanced user experience.
Symantec Endpoint Security Enterprise needs enhanced features, user-friendliness, performance improvements, better support, and more comprehensive threat coverage at a competitive price.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
 

Setup Cost

SentinelOne Singularity Complete offers competitive pricing with robust features, favorable comparisons, and flexible licensing, justifying its enterprise value.
Symantec Endpoint Security Enterprise offers a 60-day trial, with annual costs from $70-$100 per user, varying by features.
If you want protection, you have to pay the price.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
It’s cheaper than other competitors.
 

Valuable Features

SentinelOne Singularity Complete excels in AI threat detection, seamless integration, and real-time protection with minimal false positives.
Symantec Endpoint Security Enterprise provides advanced threat protection, scalability, AI integration, and user-friendly management for comprehensive and efficient security.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
 

Categories and Ranking

SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
198
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd)
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of SentinelOne Singularity Complete is 4.3%, down from 6.1% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.
WAKKAS AHMAD - PeerSpot reviewer
The real-time visibility is excellent because it uses artificial intelligence and machine learning to detect advanced threats
Symantec Endpoint Security Enterprise helps us meet regulatory requirements for payment card industries. We must use next-generation antivirus to comply with PCI regulations. The solution protects our network environment, data, and devices. Symantec is an innovative solution. They're always upgrading the product, and the signatures are constantly updated on the cloud side, and the signatures update on my machine three or four times. Symantec stays ahead of novel viruses and malware using machine learning and next-generation technology It helps us adopt a multilayered approach to security that incorporates behavioral analysis to detect threats that a signature-based solution can't protect us against. I rate Symantec's Endpoint Security Enterprise Single Agent System an eight out of ten for attack surface reduction, attack prevention, and breach prevention. A single breach can impact the company's reputation. The return on investment is always great because we are confident that Symantec will protect our users and data. Symantec Global Intelligence Network helped us reduce false positives by 20 to 30 percent, so we aren't spending as much time investigating these alerts. This frees up resources to do something else. Two of our people working on Symantec also have other responsibilities.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
Manufacturing Company
16%
Computer Software Company
13%
Financial Services Firm
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Symantec Endpoint Security Enterprise?
The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security...
 

Also Known As

Sentinel Labs, SentinelOne Singularity
No data available
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Information Not Available
Find out what your peers are saying about SentinelOne Singularity Complete vs. Symantec Endpoint Security Enterprise and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.