We compared SentinelOne Singularity Complete and ThreatLocker Protect based on our user's reviews in several parameters.
Based on user reviews, SentinelOne Singularity Complete and ThreatLocker Protect both have strengths in advanced threat detection and customer support. However, while SentinelOne's focus is on comprehensive protection and ease of use, ThreatLocker excels in providing granular control and visibility over file activities. SentinelOne users appreciate the platform's AI technology and user-friendly interface, while ThreatLocker users value its seamless integration with existing systems and effectiveness in preventing unauthorized access. Overall, both products have received positive feedback from users, with SentinelOne standing out for its proactive security measures and ThreatLocker for its granular control features.
Features: SentinelOne Singularity Complete stands out with its comprehensive threat detection, advanced AI, intuitive interface, and swift response to emerging threats. In contrast, ThreatLocker Protect offers advanced threat detection, seamless integration, ease of use, reliable blocking, granular control, and visibility over file activities.
Pricing and ROI: SentinelOne Singularity Complete and ThreatLocker Protect differ in terms of setup cost. Users have expressed their perspectives on the pricing, setup cost, and licensing of both products. While customers have shared insights about the cost-effectiveness and ease of setting up ThreatLocker Protect, opinions on the setup cost of SentinelOne Singularity Complete are also available., The ROI for SentinelOne Singularity Complete is driven by its comprehensive protection, real-time threat detection, and proactive security measures, while ThreatLocker Protect offers significant value and returns by enhancing security, preventing threats, and minimizing potential damages.
Room for Improvement: Users have provided feedback on SentinelOne Singularity Complete that highlights the need for improvements in system performance, user interface, customization options, reporting capabilities, and integration with other security solutions. On the other hand, for ThreatLocker Protect, user feedback specifically focuses on identifying the product's drawbacks.
Deployment and customer support: The user reviews for SentinelOne Singularity Complete indicate that the timeframe for deployment and setup are generally the same and should be considered together. However, the user reviews for ThreatLocker Protect highlight the variability in the time required for deployment, setup, and implementation phases., Customer service for SentinelOne Singularity Complete has been positively praised for its prompt and helpful assistance, as well as reliable and efficient support staff. On the other hand, ThreatLocker Protect's customer service also receives high praise for its prompt and helpful assistance, knowledgeable and efficient support team, and commitment to customer satisfaction.
The summary above is based on 148 interviews we conducted recently with SentinelOne Singularity Complete and ThreatLocker Protect users. To access the review's full transcripts, download our report.
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The setup is pretty simple."
"The most valuable feature is the analysis, because of the beta structure."
"The product detects and blocks threats and is more proactive than firewalls."
"I have found the activity timeline and threat analysis to be particularly useful."
"The most valuable features of SentinelOne are the endpoint detection of threats, and it does not only rely on signatures for detection."
"I have been a Mac guy for twenty years, and the feature parity and the capabilities of a Macintosh agent are unparalleled in the industry. It is the first anti-malware and antivirus that does not make you feel that you bought the wrong processor. It is really good and lightweight."
"The EDR functionality of the platform is what we use the most. That was the primary reason why we got SentinelOne. That is what we use the most in terms of functionality."
"We find the solution to be scalable."
"The hunting feature is most valuable for detecting malicious or suspicious activity."
"The best thing SentinelOne has done for us is that it gives us insight into the endpoints. We never had insight into lateral movement threats before. Once a threat known as Qbot gets on the network, it actually spreads throughout sub-networks quickly. SentinelOne has detected that and saved our bacon. We were able to get in there and stop the threat, lock it down, and prevent it from actually spreading through. It would have been 50 or 60 computers. It had spread through in a few minutes. We have a lot of HIPAA data and FERPA data that we need to keep protected."
"The product can scale as needed."
"The sandbox functionality is fantastic."
"Feature-wise, the learning mode and the fact that it's blocking everything are the most valuable. I don't see why more companies don't use the type of product."
"ThreatLocker Allowlisting has all of these features integrated into one console, making it effective."
"We use ThreatLocker's Allowlisting to whitelist specific applications and prevent unauthorized software from running."
"Application control, ring-fencing, and storage control are the most important features, followed closely by elevation."
"Using ThreatLocker is effortless because I can access it from an app on my phone, so I can help clients after hours. My client had an issue while I was at dinner, and I didn't have a tech on the problem, but I could deal with it from my phone. I can see what the client is doing and approve or deny it. It helps me deliver better service to my clients when they need it."
"While it can be frustrating at times, we appreciate the low-level security provided by the application whitelist."
"The great thing is that if you get a malicious email and you try to run something, ThreatLocker is not going to let it do anything. It is not going to let anything infect your network."
"We find the solution to be a bit expensive."
"FortiEDR can be improved by providing more detailed reporting."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"ZTNA can improve latency."
"Detections could be improved."
"Making the portal mobile friendly would be helpful when I am out of office."
"We'd like SentinelOne to upgrade automatically. It doesn't automatically update the agent if some system has an older version of the SentinelOne. It has to be triggered from the console."
"The ability to have more direct purchasing for smaller groups and smaller businesses would be great."
"The filtering features of the application management console could be improved."
"The ability to integrate this product with an antivirus solution would be welcome. Even consolidation with more security products, like Umbrella networking abilities etc. to provide more on this platform, that would be great."
"There should be more integration models with different security operations tools or soft tools."
"The previous vendor had a lot more features and capabilities under the license. For example, I lost DLP as Sentinel One does not have DLP."
"Singularity's reporting isn't that great. The dashboards could be more customizable. It could be better integrated with other tools. SIEM tools provide better feeds. Singularity is a separate product altogether. It does not give enough information to integrate with different solutions to correlate better."
"It is difficult to manage users in SentinelOne."
"Something we have come up against a couple of times is that we have two clients that are software developers. They create software that doesn't have digital signatures and that's not easy to categorize or whitelist with ThreatLocker. We have to go in and make custom rules to allow them to do their work and to be protected from malicious threats."
"The portal can be a little overwhelming at times from an administration point of view. It displays a lot of information, and it's all useful. However, sometimes there is too much on the screen to sift through, especially if you're trying to diagnose a client's problem with a piece of software. Maybe something has stopped working since they updated it, and we need to see if ThreatLocker is blocking a component of that software."
"We identified several areas that we would like to see improved."
"ThreatLocker Allowlisting needs to improve its user interface and overall workflow."
"The reporting could be improved."
"There are some times when applications get submitted, the hashes don't really line up."
"The snapshots used in the ThreatLocker University portal are outdated snippets and have not been updated in conjunction with the portal itself."
"From a reporting perspective, enhancing the ability to customize reports would be beneficial."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews while ThreatLocker Protect is ranked 26th in Endpoint Protection Platform (EPP) with 13 reviews. SentinelOne Singularity Complete is rated 8.8, while ThreatLocker Protect is rated 9.2. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of ThreatLocker Protect writes "Integration is simple, deployment is straightforward, and extensive well-written documentation is available online". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Datto Endpoint Detection and Response (EDR) and Wazuh, whereas ThreatLocker Protect is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, GravityZone Business Security and Fortinet FortiClient. See our SentinelOne Singularity Complete vs. ThreatLocker Protect report.
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