Splunk APM and ServiceNow Cloud Observability compete in the monitoring solutions category. ServiceNow Cloud Observability seems to have the upper hand due to more advanced features, but Splunk APM offers better support and pricing options.
Features: Splunk APM offers real-time analytics, machine learning for anomaly detection, and a cost-effective setup. ServiceNow Cloud Observability provides comprehensive cloud integration, automation capabilities, and extensive cloud-native features.
Room for Improvement: Splunk APM needs better integration with third-party tools, a simplified configuration process, and more flexible alerting. ServiceNow Cloud Observability requires better documentation, more flexible alerting mechanisms, and enhanced third-party integrations.
Ease of Deployment and Customer Service: Splunk APM is noted for its straightforward deployment and responsive customer service. ServiceNow Cloud Observability has a more complex deployment process but provides thorough customer support.
Pricing and ROI: Splunk APM is appreciated for its cost-effective setup and strong ROI, making it an attractive option for budget-conscious organizations. ServiceNow Cloud Observability, though pricier, is seen as worth the investment due to its high performance and comprehensive features.
They did not have a clear answer.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
It appears to be expensive compared to competitors.
I would rate its stability a nine out of ten.
Unlike other APMs, Splunk's service map is quite effective.
ServiceNow Cloud Observability is a comprehensive platform designed to enhance visibility, control, and performance monitoring of your IT infrastructure and applications. It seamlessly integrates log management, trace management, metrics monitoring, and infrastructure monitoring in real-time, leveraging AI and machine learning for automated tasks and actionable insights. With benefits including improved visibility, faster incident resolution, enhanced application performance, simplified IT operations, and reduced costs, this cloud-native solution is ideal for businesses of all sizes with complex IT infrastructures. It integrates seamlessly with ServiceNow IT Operations Management (ITOM), supports OpenTelemetry standards, and provides AI-powered insights along with pre-built dashboards and reports.
Splunk APM is a comprehensive application performance monitoring solution that provides real-time insights into the performance and availability of your applications.
It offers end-to-end visibility across the entire application stack, from the front-end user experience to the back-end infrastructure. With Splunk APM, you can proactively identify and resolve performance issues, optimize application performance, and ensure a seamless user experience.
Splunk APM leverages machine learning and AI-powered analytics to automatically detect anomalies and provide actionable insights. The product supports a wide range of programming languages and frameworks, making it suitable for both monolithic and microservices-based architectures. It also integrates seamlessly with other Splunk products, allowing you to correlate APM data with logs, metrics, and other operational data for a holistic view of your application environment.
With its intuitive interface and powerful features, Splunk APM empowers developers, operations teams, and business stakeholders to deliver high-performing applications and drive better business outcomes.
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