ServiceNow IT Operations Management vs VMWare Tanzu CloudHealth comparison

ServiceNow IT Operations Management vs. VMWare Tanzu CloudHealth

Download the complete report

Helped 815,854 peers since 2012

Categories and Ranking

IBM Turbonomic

Mindshare comparison

As of November 2024, in the Cloud Management category, the mindshare of IBM Turbonomic is 6.3%, down from 6.6% compared to the previous year. The mindshare of ServiceNow IT Operations Management is 1.6%, down from 2.5% compared to the previous year. The mindshare of VMWare Tanzu CloudHealth is 2.3%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Management

Featured Reviews

SubashSubbiah

Assistant Consultant at a tech services company with 10,001+ employees

Dec 10, 2022

It can tell us where performance is lagging on the hardware layer, but the reporting on the application layer is lacking

The automation area could be improved, and the generic reports are poor. We want more details in the analysis report from the application layer. The reports from the infrastructure layer are satisfactory, but Turbonomic won't provide much information if we dig down further than the application layer. I would like them to add some apps for physical device load resourcing and physical-to-virtual calculation. It gives excellent recommendations for the virtual layer but doesn't have the capabilities for physical-to-virtual analysis. Automated deployment is something else they could add. Some built-in automation features are helpful, but we aren't effectively using a few. We want a few more automated features, like autoscaling and automatic performance optimization testing would be useful.

Read full review

Archana Menon

ServiceNow Platform Development & Services Manager at GEA

Jul 17, 2024

Easy to use and has great orchestration and automation capabilities

I have worked for organizations that use the solution for ITSM, iTerm, HRST, CSM, GRC, and SecOps The solution is easy to use and has great orchestration and automation capabilities. The solution's subscription model could be improved. I have been using ServiceNow IT Operations Management for…

Read full review

Steve Staten

Cloud Advisor Specialist at Converge Technology Solutions Corp

Jan 9, 2023

The solution has excellent scalability, great dashboards, and is stable

I use the solution daily, multiple hours a day to identify possible savings by analyzing the various displays as well as the policies for possible cost savings for our customers CloudHelth has helped our organization with trying to right-size virtual machines based on current utilization and…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the analytics that help us optimize compatibility. Whereas Azure Advisor tells us what we have to do, Turbonomic has automation which actually does those things. That means we don't have to be present to get them done and simplifies our IT engineers' jobs."

"The recommendation of the family types is a huge help because it has saved us a lot of money. We use it primarily for that. Another thing that Turbonomic provides us with is a single platform that manages the full application stack and that's something I really like."

"The ability to monitor and automate both the right-sizing of VMs as well as to automate the vMotion of VMs across ESXi hosts."

"Before implementing Turbonomic, we had difficulty reaching a consensus about VM placement and sizing. Everybody's opinion was wrong, including mine. The application developers, implementers, and infrastructure team could never decide the appropriate size of a virtual machine. I always made the machines small, and they always made them too big. We were both probably wrong."

"The notifications saying, "This is a corrective action," even though some of them can be automated, are always welcome to see. They summarize your entire infrastructure and how you can better utilize it. That is the biggest feature."

"The automation and orchestration components are definitely the best part, as you can tell it what it can do and when, and just let it be."

"We have a system where our developers automate machine builds, and that is constantly running out of resources. Turbonomic helps us with that, so I don't have to keep buying hardware. The developers always say, "They don't have enough. They don't have enough. They don't have enough," when they just configured it improperly. Therefore, Turbonomic helps us identify configuration issues on their side so it doesn't cost me money on the other end to buy resources that I don't really need."

"Rightsizing is valuable. Its recommendations are pretty good."

More IBM Turbonomic pros

"The most valuable features of the solution are discovery, cloud governance, event management, and service mapping."

"The solution is very capable and user friendly."

"It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything."

"I like the tool's discovery feature."

"It helps streamline management and processes."

"Provides everything in one solution."

"The asset management tools are very valuable."

"The end-to-end ticketing process is most valuable in ServiceNow IT Operations Management because its notification feature is excellent in keeping all users informed on the next step compared to BMC. I also like that ServiceNow IT Operations Management is very user-friendly."

More ServiceNow IT Operations Management pros

"This solution is fast and very easy to understand, even if you are not a technician."

"We are able to create an internal price of the product that we can then sell to clients. We get the cost plan at a good discount and then resell it with a mark up to our enterprise-level clients. This flexibility in pricing is one of the solution's best features."

"It's stable. For report presentation, it's been fast."

"The solution is useful for cloud transparency and visibility in reports and dashboards that I have generated, especially the pre-populated dashboards."

"The most valuable thing I have found is the cost saving recommendations"

"The solution is good for cloud cost management."

"The product is easy to use in terms of monitoring all the environments. It works for multiple clouds."

"The pricing is rather competitive right now."

More VMWare Tanzu CloudHealth pros

Cons

"The one point is the reporting. We do have reports out of it, but they're not the level of graphical detail I would like."

"Turbonomic doesn't do storage placement how I would prefer. We use multiple shared storage volumes on VMware, so I don't have one big disk. I have lots of disks that I can place VMs on, and that consumes IOPS from the disk subsystem. We were getting recommendations to provision a new volume."

"Before IBM bought it, the support was fantastic. After IBM bought it, the support became very disappointing."

"The GUI and policy creation have room for improvement. There should be a better view of some of the numbers that are provided and easier to access. And policy creation should have it easier to identify groups."

"I do not like Turbonomic's new licensing model. The previous model was pretty straightforward, whereas the new model incorporates what most of the vendors are doing now with cores and utilization. Our pricing under the new model will go up quite a bit. Before, it was pretty straightforward, easy to understand, and reasonable."

"The automation area could be improved, and the generic reports are poor. We want more details in the analysis report from the application layer. The reports from the infrastructure layer are satisfactory, but Turbonomic won't provide much information if we dig down further than the application layer."

"I would like Turbonomic to add more services, especially in the cloud area. I have already told them this. They can add Azure NetApp Files. They can add Azure Blob storage. They have already added Azure App service, but they can do more."

"The deployment process is a little tricky. It wasn't hard for me because I have pretty in-depth knowledge of Kubernetes, and their software runs on Kubernetes. To deploy it or upgrade it, you have to be able to follow steps and use the Kubernetes command line, or you'll need someone to come in and do it for you."

More IBM Turbonomic cons

"The tool can be improved by including more detailed information to assist new users."

"Even though they call it low code there are a lot of customizations needed, especially from an ITOM standpoint."

"An area for improvement for ServiceNow IT Operations Management is making service mapping and discovery easier for non-IP devices."

"Service Mapping is a time-consuming process. The time and effort versus the benefits are very difficult to articulate to customers."

"The pricing is high."

"The solution's subscription model could be improved."

"The security policies could be increased."

"There is room for improvement in the stability of ServiceNow."

More ServiceNow IT Operations Management cons

"If you are working with the OS you need help and other connectors to get more information."

"CloudHealth needs to start building out Turbonomics-types of features that help the customers who are using CloudHealth really understand everything down to the server level, the virtual machine level."

"The Perspectives feature could be better."

"The export features regarding CSV files and specifically around identifying savings plans have room for improvement, as well as the drill-down features for reservation utilization."

"They should provide information or tools to tune the cloud resources according to the environment size."

"It would be helpful to have a mobile version or a tablet version, especially for people who are outside of the office."

"The performance and accuracy of Cloud Health need to be improved."

"I would like to see better integration from CloudHealth to create easier setup and implementation."

More VMWare Tanzu CloudHealth cons

Pricing and Cost Advice

"Licensing is per socket, so load up on the cores rather than a lot of lower core CPUs."

"Everybody tells me the pricing is high. But the ROIs are great."

"You should understand the cost of your physical servers and how much time and money you are spending year over year on expanding your virtual farm."

"I'm not involved in any of the billing, but my understanding is that is fairly expensive."

"I have not seen Turbonomic's new pricing since IBM purchased it. When we were looking at it in my previous company before IBM's purchase, it was compatible with other tools."

"I consider the pricing to be high."

"The product is fairly priced right now. Given its capabilities, it is excellently priced. We think that the product will become self-funding because we will be able to maximize our resources, which will help us from a capacity perspective. That should save us money in the long run."

"It is an endpoint type license, which is fine. It is not overly expensive."

More IBM Turbonomic pricing and cost advice

"My customers pay for the ServiceNow IT Operations Management license annually. I'd rate the pricing based on value. ServiceNow IT Operations Management is a premium product as it has better features than competitors."

"I would rate the product's pricing a five out of ten since there are vendors who are cheaper."

"The cost of ServiceNow is much higher."

"The solution is costly compared to the products offered by its competitors."

"It is moderately expensive. The pricing itself and the licensing options are depending on the model and the customization."

"It is expensive. It is around 10 Euros per server per month."

"The price of ServiceNow IT Operations Management is expensive."

"There are additional costs, you have to pay more for everything."

More ServiceNow IT Operations Management pricing and cost advice

"CloudHealth has a subscription-based model."

"The pricing is competitive and while other products are good they are considerably more expensive."

"I give the cost of the solution an eight out of ten."

"The licensing fees depend on how big the company is. If you are a larger company then you have a better contract with a better price. The price is different for a small company."

"There could be flexibility in pricing for the product."

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Management solutions are best for your needs.

See recommendations

815,854 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

14%

Manufacturing Company

11%

Healthcare Company

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

12%

Energy/Utilities Company

Educational Organization

37%

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Turbonomic?

It offers different scenarios. It provides more capabilities than many other tools available. Typically, its price is...

What needs improvement with Turbonomic?

The implementation could be enhanced.

What is your primary use case for Turbonomic?

We use IBM Turbonomic to automate our cloud operations, including monitoring, consolidating dashboards, and reporting...

What do you like most about ServiceNow IT Operations Management?

From my perspective as an asset manager, the most valuable feature of the solution is the configuration management po...

What is your experience regarding pricing and costs for ServiceNow IT Operations Management?

It is a little expensive. I rate the product’s pricing a six or seven out of ten, where one is cheap and ten is expen...

What needs improvement with ServiceNow IT Operations Management?

The main issue with ITOM in an enterprise environment is performance. If you're ingesting hundreds of thousands of ev...

What do you like most about CloudHealth?

The product is easy to use in terms of monitoring all the environments. It works for multiple clouds.

What is your experience regarding pricing and costs for CloudHealth?

I give the cost of the solution an eight out of ten.

What needs improvement with CloudHealth?

There could be flexibility in pricing for the product. They should provide information or tools to tune the cloud res...

VMware Aria Operations vs IBM Turbonomic

Comparisons

Compared 20% of the time

Azure Cost Management vs IBM Turbonomic

Compared 12% of the time

VMware vSphere vs IBM Turbonomic

Compared 9% of the time

Cisco Intersight vs IBM Turbonomic

Compared 8% of the time

CloudBolt vs IBM Turbonomic

Compared 2% of the time

More IBM Turbonomic Competitors

OpsRamp vs ServiceNow IT Operations Management

Compared 15% of the time

Splunk ITSI (IT Service Intelligence) vs ServiceNow IT Operations Management

Compared 8% of the time

Moogsoft vs ServiceNow IT Operations Management

Compared 7% of the time

Dynatrace vs ServiceNow IT Operations Management

Compared 6% of the time

IBM Tivoli NetCool OMNIbus vs ServiceNow IT Operations Management

Compared 5% of the time

More ServiceNow IT Operations Management Competitors

Azure Cost Management vs VMWare Tanzu CloudHealth

Compared 20% of the time

VMware Aria Operations vs VMWare Tanzu CloudHealth

Compared 19% of the time

Cloudability vs VMWare Tanzu CloudHealth

Compared 17% of the time

Densify vs VMWare Tanzu CloudHealth

Compared 6% of the time

VMware Aria Automation vs VMWare Tanzu CloudHealth

Compared 4% of the time

More VMWare Tanzu CloudHealth Competitors

Product Reports

Download IBM Turbonomic product report

IBM Turbonomic

November 2024

ServiceNow IT Operations Management

Download ServiceNow IT Operations Management product report

ServiceNow IT Operations Management report

VMWare Tanzu CloudHealth

Download VMWare Tanzu CloudHealth product report

Also Known As

Turbonomic, VMTurbo Operations Manager

ServiceNow ITOM

Aria Cost powered by CloudHealth, CloudHealth

Learn More

Video not available

IBM

ServiceNow

VMware

Interactive Demo

IBM

Demo not available

ServiceNow

Demo not available

VMware

Overview

IBM Turbonomic is a performance and cost optimization platform for public, private, and hybrid clouds used by companies to assure application performance while eliminating inefficiencies by dynamically resourcing applications through automated actions.

IBM Turbonomic leverages AI to continuously analyze application resource consumption, deliver insights and dashboards, and make real-time adjustments. Common use cases include cloud cost optimization, cloud migration planning, data center modernization, FinOps acceleration, Kubernetes optimization, sustainable IT, and application resource management. By integrating with various cloud platforms, on-premise infrastructures, and containers, IBM Turbonomic provides a holistic view of the environment, ensuring that resources are allocated efficiently.

The solution is designed to support complex IT environments, offering actionable insights and automated actions that help IT teams proactively manage application performance and infrastructure resources. Turbonomic customers report an average 33% reduction in cloud and infrastructure waste without impacting application performance, and return-on-investment of 471% over three years.

IBM Turbonomic manages resources across hybrid and on-premises data centers to ensure efficiency and financial impact awareness. It automates resource allocation, balances memory dynamically, and provides robust performance metrics. Users benefit from its ability to prevent resource starvation and offer cost-saving recommendations through continuous management. Executive Dashboards provide insights for cost justification and resource management, making IT operations simpler with AI-driven automation and actionable recommendations.

What are the most important features of IBM Turbonomic?

Automated Resource Allocation: Dynamically allocates resources for optimal performance.
Dynamic Memory Balancing: Adjusts memory allocation to prevent resource shortages.
Right-Sizing: Sizes VMs accurately for Azure and on-prem environments.
Single Platform Management: Manages resources across hybrid and on-premises data centers.
Proactive Performance Optimization: Continuously optimizes performance to prevent issues.
Kubernetes Support: Enhances container management with robust support.
Cost-Saving Recommendations: Provides actionable tips for reducing expenses.

What benefits should users look for in IBM Turbonomic reviews?

Cost Reduction: Helps minimize expenses through efficient resource management.
Performance Improvement: Enhances application performance by preventing resource starvation.
Detailed Insights: Offers comprehensive analytics to justify costs and resource utilization.
Simplified IT Processes: Uses AI automation to streamline operations.

IBM Turbonomic is implemented across multiple industries, including finance for optimizing peak payroll processing, IT for enhanced virtual server management, and healthcare for reliable performance monitoring. Organizations benefit from its robust automation, ensuring maximum efficiency and cost savings.

ServiceNow IT Operations Management (ITOM) is a cloud management and infrastructure tool that facilitates the administrative and development process of creating, planning, and operating digital services, technology, application requirements, and components for organizations. Service Now ensures effectiveness, performance, and availability throughout an organization's processes and services.

ServiceNow ITOM will help organizations facilitate consistent policies with regard to deployment, support, and services to ensure trustworthiness and quality of service (QoS). ServiceNow ITOM will ensure that all applications, services, and infrastructure are consistently available and stable.

ServiceNow IT Operations Management Features

Help Desk: ServiceNow ITOM help desk enables IT and operations administrators to better communicate issues concerning managing data latencies, controlling the monitoring of user profiles, executing disaster recovery plans, and any other problematic incidents.
Device and server management: ServiceNow ITOM will ensure IT operations teams can better handle general maintenance, upgrading, and patching for server-related concerns. The solution will also help to maintain the health of organization devices such as laptops, phones, tablets, mobile devices, and desktops.
Infrastructure maintenance: ServiceNow ITOM helps organizations set up remote access networks, maintain network security, regulate communication with external servers and firewalls, and also monitor and manage internal telephone systems.

ServiceNow IT Operations Management Benefits

Improve DevOps: ServiceNow ITOM improves the ability to inspect microservices, which enables DevOps and SRE teams to improve incident response.
Improve data control: The solution will help to manage the entire digital lifecycle, and will also enhance the organization's configuration management database (CMDB) to enable a more robust data foundation.
Problem-solve: ITOM is able to proactively identify anomalies before they become issues/problems with tremendous accuracy. ITOM helps organizations minimize outages and reduce the negative impact to end users so that they do not experience any downtime or service degradations. ITOM will also use artificial intelligence for IT Operations (AIOps) along with machine learning (ML) to reduce the possibility of false positives, saving time and increasing productivity.
Automate workflows: ITOM offers a pre-designed workbook and no-code/low-code workflows to reduce redundant tasks and improve recovery times. ITOM provides intuitive workable processes to be shared easily with all teams throughout the organization.

ServiceNow ITOM enables organizations to become robust, strategic operations able to successfully anticipate issues before they have an impact on the organization. Organizations that use ServiceNOw ITOM will be able to easily automate workflows and improve how their IT teams communicate and work together to deliver successful outcomes and maintain productivity and profitability 24/7.

Reviews from Real Users

“With this solution, operational costs will be reduced. Your maintenance cost will be reduced when you use the item model. You will deliver a fast solution to the customers. If something happens on the server-side or router-side, it will be immediately caught. Efficiencies are improved. “ - Rupesh J., Solutions Architect at Globant

“It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything.” - Uday T., Project Manager at MindTree

VMware Tanzu CloudHealth, formerly known as VMware Aria Cost Powered by CloudHealth, is a specialized cloud management platform tailored for Multi-Cloud Cost Optimization. It offers comprehensive visibility into cloud spending across various providers, enabling users to identify areas for optimization and make informed resource allocation decisions. With features like reserved instance management, resource rightsizing, and automated cost governance policies, it facilitates financial management for optimal cost efficiency. Beyond cost optimization, Tanzu CloudHealth enhances cloud operations through workload optimization and governance automation, catering to multi-cloud environments encompassing public, private, and hybrid clouds. Its primary focus remains on enabling organizations to effectively manage and reduce cloud expenditures while supporting operations across diverse cloud platforms.

Sample Customers

IBM, J.B. Hunt, BBC, The Capita Group, SulAmérica, Rabobank, PROS, ThinkON, O.C. Tanner Co.

servicenow, TransAlta, NATS, Symantec

Pinterest, Dow Jones, RhythmOne, Ziff Davis, Acquia, Mentor Graphics, Lookout, Veracode, SwiftKey, Amtrak, Shi, Imgur, SumoLogic, NewsUK, Cloudera, Canvas

ServiceNow IT Operations Management vs. VMWare Tanzu CloudHealth