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Siebel CRM vs WORKetc comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Siebel CRM
Ranking in CRM
8th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
18
Ranking in other categories
Local Government CRM (3rd)
WORKetc
Ranking in CRM
104th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the CRM category, the mindshare of Siebel CRM is 6.6%, down from 7.2% compared to the previous year. The mindshare of WORKetc is 0.0%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

KalpanaSingh - PeerSpot reviewer
Customizable and flexible but user experience needs enhancement
Siebel is not user-friendly. There are so many tabs and different features that until it's explained to someone, they will not understand it. A user-friendly tool is supposed to be designed in a way where the user can log in and intuitively understand how to use it. People who use it regularly are still confused, and it requires a lot of clicks and is very difficult to navigate. Sometimes it takes a lot of time to reflect the correct information—even when it's updated, you have to refresh it again and again to see the right data.
it_user619572 - PeerSpot reviewer
Channels all email via a single address into projects based around the employees or teams that are working on them.
The UI needs to move forward to a refreshed version but this is in the works. The UI (user interface) in a web browser is currently version 4. Although already good as it is, a 5th version is apparently in progress that will substantially upgrade both the appearance as well as the ergonomics of the service. This is currently under testing internally and due to be released sometimesoon for public beta.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
15%
Financial Services Firm
12%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Siebel Sales?
Siebel CRM has enhanced customer engagement for our organization, particularly through its robust data model and flexible features. One specific scenario where Siebel CRM excelled was in addressing...
What is your experience regarding pricing and costs for Siebel Sales?
I do not have any information on pricing, setup cost, or licensing.
What needs improvement with Siebel Sales?
Siebel is not user-friendly. There are so many tabs and different features that until it's explained to someone, they will not understand it. A user-friendly tool is supposed to be designed in a wa...
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Comparisons

No data available
 

Also Known As

Siebel Sales
No data available
 

Overview

 

Sample Customers

Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
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Find out what your peers are saying about Siebel CRM vs. WORKetc and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.