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SolarWinds AppOptics vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

SolarWinds AppOptics
Ranking in Cloud Monitoring Software
36th
Average Rating
7.8
Number of Reviews
9
Ranking in other categories
Application Performance Monitoring (APM) and Observability (48th), IT Infrastructure Monitoring (55th)
ThousandEyes
Ranking in Cloud Monitoring Software
18th
Average Rating
8.4
Number of Reviews
16
Ranking in other categories
Network Monitoring Software (9th)
 

Mindshare comparison

As of November 2024, in the Cloud Monitoring Software category, the mindshare of SolarWinds AppOptics is 0.5%, up from 0.5% compared to the previous year. The mindshare of ThousandEyes is 3.6%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

John Yuko - PeerSpot reviewer
Nov 4, 2022
Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions
I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.
Satyavrat Nirala - PeerSpot reviewer
Aug 14, 2024
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found the most valuable feature is application performance management."
"Technical support is always live and they're supportive."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"The reporting of the solution is very good."
"The sum solution, NTA, and DPA."
"The product has a great dashboard."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The company provides excellent service."
"It's fairly easy to set up."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."
"The solution's most valuable feature is network security."
"The solution is very easy to use."
"One feature I liked is end-user monitoring."
 

Cons

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"The integration with Unix services should be a bit more straightforward."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"AppOptics would benefit from having a much more centralized view."
"I would like to see more integration with other tools that are available on the market."
"The solution should be more user-friendly."
"I would like the product to offer more agility."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"It might be practical to extend monitoring capabilities to include network devices"
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"Presently, it lacks the ability to integrate with other Cisco products."
"The solution's network and reporting could be improved."
"There is room for improvement in terms of customization and user-friendliness."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
 

Pricing and Cost Advice

"I believe the current licensing cost is reasonable."
"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
"Since it's a negotiable rate, I would rate the pricing as a five out of five."
"It is a quite expensive solution."
"The solution is cheap."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution costs several thousand dollars per year."
"The solution's pricing is cheap; I rate it a five out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
64%
Financial Services Firm
6%
Computer Software Company
5%
Government
4%
Computer Software Company
24%
Financial Services Firm
13%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with SolarWinds AppOptics?
The solution should be more user-friendly.
What is your primary use case for SolarWinds AppOptics?
I used the solution for monitoring servers and network equipment.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
 

Also Known As

AppOptics, SolarWinds TraceView, Librato
No data available
 

Learn More

 

Overview

 

Sample Customers

TraxoCovea Insurance BTE TechnologyDatarista
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about SolarWinds AppOptics vs. ThousandEyes and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.