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SonicWall CFS vs TitanHQ WebTitan comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

SonicWall CFS
Ranking in Web Content Filtering
6th
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Web Content Filtering
2nd
Average Rating
9.4
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Secure Web Gateways (SWG) (19th), Internet Security (7th), Domain Name System (DNS) Security (5th)
 

Mindshare comparison

As of November 2024, in the Web Content Filtering category, the mindshare of SonicWall CFS is 4.1%, up from 4.1% compared to the previous year. The mindshare of TitanHQ WebTitan is 13.5%, down from 19.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Content Filtering
 

Featured Reviews

DS
Reliable content filtering but need more traffic control
To deploy it as a proxy, we use this solution for content filtering, URL filtering, and solution filtering on the user end. When the user is connecting to the internet and should not access some social media website or malware sites, we can block it through SonicWall CFS. CFS is our content…
Michael Mok - PeerSpot reviewer
Enables us to effortlessly filter out the content that we do not want, including specific websites or domains
WebTitan enables us to effortlessly filter out the content that we do not want, including specific websites or domains. Covering offsite workers used to be less important, but employees are increasingly working from home, so it's helpful that WebTitan covers all our employees regardless of where they are. Our licensing model covers all our users. We've seen some reduction in attacks since implementing WebTitan, and I think this will significantly improve once we automate our blocklist. It accounts for about a quarter of our larger security arsenal, but we have other tools to protect against malware, phishing, viruses, etc. It has also saved some money on web filtering. It's a much more economical solution compared to Cisco Umbrella. And while it doesn't improve the end-user experience per se, it increases our IT team's effectiveness at preventing users from accessing harmful content. At the end of the day, WebTitan is there to restrict users from navigating to malicious websites. Obviously, users would prefer to go where they want, but WebTitan helps us protect them from malicious websites and phishing links. So in that sense, it's been great.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very stable."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
"It has been easy to understand and use the customization options provided by WebTitan."
"The web content filter is the most valuable feature."
"It has been easy to understand and use customization options provided by WebTitan."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need to allow, the ability to monitor and see how much is necessary—where they're getting shot down or blocked—is helpful."
 

Cons

"Malware, scanning, capture, and integration should be included with the content filtering."
"The documentation could always be better. That's true for any organization."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that."
"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."
"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."
 

Pricing and Cost Advice

"Licensing is on a yearly basis and the pricing is very reasonable."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."
"It's very aggressively priced, which is something that we definitely like."
"We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
"The cost could be lower, though it is not currently prohibitive for larger companies."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
13%
Real Estate/Law Firm
7%
Government
7%
Computer Software Company
20%
Government
8%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about TitanHQ WebTitan?
The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need t...
What is your experience regarding pricing and costs for TitanHQ WebTitan?
I contracted the product myself and that's what I like. The billing is simple. It's on the company credit card. And by doing it myself, rather than through a reseller, I was able to develop the rel...
What needs improvement with TitanHQ WebTitan?
The interface is a little dated and a little awkward at times. That's a minor problem. It's workable. And while I really liked how they set me up, by telling me not to assign it to my own email and...
 

Also Known As

SonicWall Content Filtering Service
WebTitan, WebTitan Web Filter
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about Forcepoint, TitanHQ, Barracuda Networks and others in Web Content Filtering. Updated: November 2024.
816,406 professionals have used our research since 2012.