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Sophos Cyberoam UTM vs Sophos UTM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Sophos Cyberoam UTM is praised for cost-effectiveness, centralized management, and ROI in security, saving time and resources.
Sentiment score
5.7
Sophos UTM offers quick returns, efficient network management, and cost savings, benefiting managed service providers and ensuring data protection.
I have seen a return on investment with Sophos UTM, and I can share that the price is around thirty percent better, especially if you count in the employee time.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
7.3
Sophos Cyberoam UTM customer service has mixed reviews, praised for expertise but criticized for occasional delays and communication issues.
Sentiment score
6.7
Sophos UTM's customer service receives mixed reviews for response times but is praised for expertise and community resources.
They resolve issues timely once connected.
IT Manager at Jord International Pty Ltd
Technical support is effective and responsive.
Managing Consultant at Affordable IT
I would rate their technical support a solid nine out of ten.
Global IT Manager at Express KItchen
The technical support by Sophos is amazing, especially when I pay for the enhanced support.
Associate Director - Management Support Services at CIHP
I would rate the technical support by Sophos a 10.
Network and Infrastructure Manager at Sonysugar
I would rate the technical support with Sophos a seven because sometimes the time of the first resolution is not ideal.
IT Manager at a consultancy with 51-200 employees
 

Scalability Issues

Sentiment score
6.4
Sophos Cyberoam UTM is scalable for medium enterprises, though scalability can depend on hardware, model, and integration choices.
Sentiment score
6.0
Sophos UTM is highly scalable, supporting growth via licenses, hardware, and clustering, adaptable to varying deployment sizes.
You can have high availability clusters, so very, very scalable in my opinion.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
8.4
Sophos Cyberoam UTM is praised for its high stability, minimal issues, and reliable performance compared to competitors.
Sentiment score
7.5
Sophos UTM is praised for stability and reliability, with few issues occurring mainly during updates or resource demands.
 

Room For Improvement

Sophos Cyberoam UTM struggles with high costs, scalability, outdated features, complex setup, and limited support for new technologies.
Sophos UTM needs enhancements in reporting, UI, threat protection, VPN, technical support, scalability, pricing, and configuration simplicity.
For Sophos Cyberoam UTM, you don't really have that access that can give you those network flexibilities that would allow you to do some other types of architectures.
Chief Technology Officer at Super Digital Highways Ltd
It would be beneficial if phone calls or SMS for two-factor authentication were available.
IT Manager at Jord International Pty Ltd
Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI.
Global IT Manager at Express KItchen
If you want to really implement some rules that are a little bit more difficult, Sophos always recommends getting the dedicated WAF, or web application firewall, but I would prefer to have more features on the web application firewall in the firewall itself because it would make more sense.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
I would prefer to see additional features in the next release of Sophos UTM because cyber crime increases every day, so we also need to improve our game to prevent any chances for intrusion.
Network and Infrastructure Manager at Sonysugar
It would make my work much simpler because it makes decision-making much easier.
IT Manager at Vegol
 

Setup Cost

Sophos Cyberoam UTM is competitively priced, with flexible licensing options, but costs vary based on features and network size.
Sophos UTM offers flexible pricing with incentives, praised for its features and value despite some regional variances.
The price is appropriate, but if you want the real truth, it's actually quite expensive.
Managing Consultant at Affordable IT
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria.
Associate Director - Management Support Services at CIHP
The value between what I receive and what I pay is the best in the industry.
System Administrator at a training & coaching company with 11-50 employees
The pricing would be more economical if sold directly to the user compared to going through a partner, as they need to take their percentage.
Network and Infrastructure Manager at Sonysugar
 

Valuable Features

Sophos Cyberoam UTM offers advanced protection with real-time features, centralized management, scalability, and user-friendly operations for all organizations.
Sophos UTM excels in configuration ease, real-time reporting, cost-effectiveness, and flexible security features, benefiting efficient management.
It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients.
IT Manager at Jord International Pty Ltd
I assess the benefit of Sophos Cyberoam UTM's centralized management for multi-appliance handling as a welcome feature because you can manage all the devices at one location, giving you notifications of downtime and updates without necessarily logging into each appliance, so that central management is a very genius move.
Global IT Manager at Express KItchen
The way the rule sets are configured makes it an easily understandable way to manage.
Managing Consultant at Affordable IT
The zero-day protection and firewall rules are some of the most effective features for threat management.
Associate Director - Management Support Services at CIHP
It helps us quite a lot, especially because since we use Sophos UTM, malware intrusions are not rampant.
Network and Infrastructure Manager at Sonysugar
Sophos UTM's valuable features include the cost, which is very competitive when compared with other vendors, balanced with the features that it delivers.
IT Manager at a consultancy with 51-200 employees
 

Categories and Ranking

Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
9th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
86
Ranking in other categories
No ranking in other categories
Sophos UTM
Ranking in Unified Threat Management (UTM)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
119
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Unified Threat Management (UTM) category, the mindshare of Sophos Cyberoam UTM is 1.6%, up from 0.6% compared to the previous year. The mindshare of Sophos UTM is 8.2%, up from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM) Mindshare Distribution
ProductMindshare (%)
Sophos UTM8.2%
Sophos Cyberoam UTM1.6%
Other90.2%
Unified Threat Management (UTM)
 

Featured Reviews

Stu Harris - PeerSpot reviewer
Managing Consultant at Affordable IT
Reliable security features have effectively protected against breaches and promote scalable network management
The methodology of the rule sets is perhaps one of the plus points. I think everybody else does it, but the way the rule sets are configured makes it an easily understandable way to manage. One of my presentations demonstrates appropriate and affordable, comprehensive threat protection with centralized management and improved network security. This describes how firewall and VPN functionalities of this product benefit my organization. Protection and identity based security are probably the major selling points, with logging and centralized management. It allows you to identify issues first, and the reporting facilities are there and can be automated. You've got automated reporting that you can set appropriate levels of reporting to management and to the operational team, so they are alerted to what's going on. This describes how Sophos Cyberoam UTM's reporting capability helps in managing our network effectively.
Bashir Bashir - PeerSpot reviewer
IT Manager at Vegol
Firewall management has become simpler and now provides real-time visibility and bandwidth control
The features I have found most valuable in Sophos UTM are that it is much easier to configure, I appreciate the reporting side of it, and the rules are very straightforward to work with. Sophos UTM's real-time insights into network health help my organization because I get real-time reports on what is happening on my network, what is trying to access me, the destination, and all that. I can then be reactive or proactive, and for zero-day, I think it is beneficial because it can learn what my network does. If anything goes outside what it expects, it sends a report on Sophos Central, so I find zero-day makes my work a bit easier. The use of Sophos UTM's intuitive management console has impacted my security policy enforcement in that it is much easier to configure; I configure with information rather than with presumptions.
report
Use our free recommendation engine to learn which Unified Threat Management (UTM) solutions are best for your needs.
884,706 professionals have used our research since 2012.
 

Comparison Review

it_user216600 - PeerSpot reviewer
Senior Technical Consultant with 51-200 employees
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Marketing Services Firm
16%
Computer Software Company
9%
Manufacturing Company
9%
Educational Organization
7%
Comms Service Provider
11%
Manufacturing Company
9%
Computer Software Company
7%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise29
Large Enterprise17
By reviewers
Company SizeCount
Small Business75
Midsize Enterprise28
Large Enterprise27
 

Questions from the Community

What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
There is room for improvement when it comes to their features and architectures they're trying to implement that they can't directly help with. But by and large, it's actually relatively good. More...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
What do you like most about Sophos UTM?
The most valuable feature of Sophos UTM is the endpoint protection feature.
What is your experience regarding pricing and costs for Sophos UTM?
I have no declaration regarding my experience with pricing, setup cost, and licensing for Sophos UTM.
 

Also Known As

No data available
Astaro
 

Overview

 

Sample Customers

Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
One Housing Group
Find out what your peers are saying about Sophos Cyberoam UTM vs. Sophos UTM and other solutions. Updated: March 2026.
884,706 professionals have used our research since 2012.