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Sophos Cyberoam UTM vs Sophos UTM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Sophos Cyberoam UTM offers cost-effective management, reducing expenses and supporting efficient remote issue resolution for small to medium businesses.
Sentiment score
6.0
Sophos UTM users report positive ROI, citing network security, cost savings, and flexible pricing within six to sixteen months.
I have seen a return on investment with Sophos UTM, and I can share that the price is around thirty percent better, especially if you count in the employee time.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
7.3
Sophos Cyberoam UTM's support is generally reliable, with responsive assistance, but experiences mixed feedback due to occasional delays.
Sentiment score
7.0
Sophos UTM customer service is generally reliable and fast, though experiences vary due to language barriers and responsiveness.
They resolve issues timely once connected.
IT Manager at Jord International Pty Ltd
Technical support is effective and responsive.
Managing Consultant at Affordable IT
I would rate their technical support a solid nine out of ten.
Global IT Manager at Express KItchen
I would rate the technical support by Sophos a 10.
Network and Infrastructure Manager at Sonysugar
The technical support by Sophos is amazing, especially when I pay for the enhanced support.
Associate Director - Management Support Services at CIHP
The customer support for Sophos UTM used to be better when it was still Astaro.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
 

Scalability Issues

Sentiment score
8.1
Sophos Cyberoam UTM offers scalable solutions for medium-sized businesses, though some upgrades may require hardware changes.
Sentiment score
6.8
Sophos UTM offers scalable performance, efficiently supporting various organization sizes with proper sizing, though planning is crucial for upgrades.
You can have high availability clusters, so very, very scalable in my opinion.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
8.8
Sophos Cyberoam UTM is highly stable with minimal issues, appreciated for reliability, and improved since Sophos acquisition.
Sentiment score
7.5
Sophos UTM is highly reliable, with users praising its stable performance despite rare concerns about hardware and resource demands.
 

Room For Improvement

Sophos Cyberoam UTM struggles with performance, outdated architecture, high costs, and demands better usability, support, and feature enhancements.
Sophos UTM needs better interface, documentation, threat detection, VPN setup, load balancing, scalability, and enhanced security features.
It would be beneficial if phone calls or SMS for two-factor authentication were available.
IT Manager at Jord International Pty Ltd
Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI.
Global IT Manager at Express KItchen
If you want to really implement some rules that are a little bit more difficult, Sophos always recommends getting the dedicated WAF, or web application firewall, but I would prefer to have more features on the web application firewall in the firewall itself because it would make more sense.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
I would prefer to see additional features in the next release of Sophos UTM because cyber crime increases every day, so we also need to improve our game to prevent any chances for intrusion.
Network and Infrastructure Manager at Sonysugar
The update process could be improved with Sophos UTM overall.
IT Manager at a consultancy with 51-200 employees
 

Setup Cost

Sophos Cyberoam UTM pricing varies with flexibility, offering competitive yet potentially high costs, depending on enterprise size and needs.
Sophos UTM provides flexible, cost-effective pricing models, with competitive options and discounts, valued by larger organizations despite higher costs.
The price is appropriate, but if you want the real truth, it's actually quite expensive.
Managing Consultant at Affordable IT
The pricing would be more economical if sold directly to the user compared to going through a partner, as they need to take their percentage.
Network and Infrastructure Manager at Sonysugar
The value between what I receive and what I pay is the best in the industry.
System Administrator at a training & coaching company with 11-50 employees
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria.
Associate Director - Management Support Services at CIHP
 

Valuable Features

Sophos Cyberoam UTM offers robust security with advanced features and user-friendly management, enhancing enterprise productivity and network efficiency.
Sophos UTM offers robust security with firewalls, VPN, web filtering, scalability, intuitive interface, and integrated management for enhanced protection.
It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients.
IT Manager at Jord International Pty Ltd
I assess the benefit of Sophos Cyberoam UTM's centralized management for multi-appliance handling as a welcome feature because you can manage all the devices at one location, giving you notifications of downtime and updates without necessarily logging into each appliance, so that central management is a very genius move.
Global IT Manager at Express KItchen
You've got automated reporting that you can set appropriate levels of reporting to management and to the operational team, so they are alerted to what's going on.
Managing Consultant at Affordable IT
The zero-day protection and firewall rules are some of the most effective features for threat management.
Associate Director - Management Support Services at CIHP
In terms of setting rules to guard the organization, especially on the network, we can set those rules, and through Sophos Central, we are able to see the equipment that has been registered and all the reports on the performance of each piece of equipment.
Network and Infrastructure Manager at Sonysugar
Sophos UTM's valuable features include the cost, which is very competitive when compared with other vendors, balanced with the features that it delivers.
IT Manager at a consultancy with 51-200 employees
 

Categories and Ranking

Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
9th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
85
Ranking in other categories
No ranking in other categories
Sophos UTM
Ranking in Unified Threat Management (UTM)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
118
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Unified Threat Management (UTM) category, the mindshare of Sophos Cyberoam UTM is 1.3%, up from 0.5% compared to the previous year. The mindshare of Sophos UTM is 8.1%, up from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM) Market Share Distribution
ProductMarket Share (%)
Sophos UTM8.1%
Sophos Cyberoam UTM1.3%
Other90.6%
Unified Threat Management (UTM)
 

Featured Reviews

Stu Harris - PeerSpot reviewer
Managing Consultant at Affordable IT
Reliable security features have effectively protected against breaches and promote scalable network management
The methodology of the rule sets is perhaps one of the plus points. I think everybody else does it, but the way the rule sets are configured makes it an easily understandable way to manage. One of my presentations demonstrates appropriate and affordable, comprehensive threat protection with centralized management and improved network security. This describes how firewall and VPN functionalities of this product benefit my organization. Protection and identity based security are probably the major selling points, with logging and centralized management. It allows you to identify issues first, and the reporting facilities are there and can be automated. You've got automated reporting that you can set appropriate levels of reporting to management and to the operational team, so they are alerted to what's going on. This describes how Sophos Cyberoam UTM's reporting capability helps in managing our network effectively.
Thomas Zimmerman - PeerSpot reviewer
System Engineer SDDC / VCF at a tech services company with 51-200 employees
Integrated firewall and VPN have provided cost savings and strengthened customer security
The needed improvements for Sophos UTM include that the GUI could be a little more high-resolution-aware because it's still stuck in the small, low-resolution admin days, and those are long over. I choose a rating of nine out of ten for Sophos UTM because, as I mentioned, the graphical user interface is stuck in the past, and some things here and there are not implemented to the full, such as the reverse gateway thing, reverse proxy, and web application firewall. If you want to really implement some rules that are a little bit more difficult, Sophos always recommends getting the dedicated WAF, or web application firewall, but I would prefer to have more features on the web application firewall in the firewall itself because it would make more sense. Other than that, it's a very smooth experience, and I really appreciate it.
report
Use our free recommendation engine to learn which Unified Threat Management (UTM) solutions are best for your needs.
879,672 professionals have used our research since 2012.
 

Comparison Review

it_user216600 - PeerSpot reviewer
Senior Technical Consultant with 51-200 employees
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
8%
Performing Arts
8%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise29
Large Enterprise17
By reviewers
Company SizeCount
Small Business74
Midsize Enterprise28
Large Enterprise25
 

Questions from the Community

What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
As for areas where Sophos Cyberoam UTM can be improved, it's hard to say; I have not at the moment seen anything that I could not get a solution for, but if there's anything, I'll make sure to rais...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
What do you like most about Sophos UTM?
The most valuable feature of Sophos UTM is the endpoint protection feature.
What is your experience regarding pricing and costs for Sophos UTM?
I have no declaration regarding my experience with pricing, setup cost, and licensing for Sophos UTM.
 

Also Known As

No data available
Astaro
 

Overview

 

Sample Customers

Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
One Housing Group
Find out what your peers are saying about Sophos Cyberoam UTM vs. Sophos UTM and other solutions. Updated: December 2025.
879,672 professionals have used our research since 2012.