Sophos EPP Suite and WatchGuard EPDR compete in the endpoint protection market. WatchGuard EPDR stands out due to its superior features, making it a worthwhile investment for many users.
Features: Sophos EPP Suite offers real-time threat detection, user-friendly management tools, and integration with other security products. WatchGuard EPDR is equipped with advanced threat detection capabilities, comprehensive reporting, and AI-driven analysis. WatchGuard EPDR has a more advanced feature set, appealing to users needing robust security solutions.
Room for Improvement: Sophos EPP Suite users mention the need for improved mobile device management, more frequent updates, and better customization options. WatchGuard EPDR users seek enhancements in its reporting functions, a more intuitive setup process, and improved user interface. Both products have room to grow in different areas, with Sophos focusing on better updates and mobile support, while WatchGuard should enhance reporting and ease of setup.
Ease of Deployment and Customer Service: Sophos EPP Suite receives positive feedback for its straightforward deployment and responsive customer service. WatchGuard EPDR users report a steeper learning curve during deployment but appreciate the comprehensive support provided. WatchGuard's deployment process appears more complex but is well supported by customer service.
Pricing and ROI: Sophos EPP Suite is frequently praised for its cost-effectiveness and good ROI. WatchGuard EPDR, while considered more expensive, is seen as a good investment due to its extensive feature set and security capabilities. Users deem WatchGuard worth the higher price for the enhanced security benefits.
The Sophos people here in South Africa are very helpful.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
It is very stable with no hanging problems.
The enterprise integration is very poor, requiring a lot of manual work.
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
The pricing is slightly high, but the product quality justifies it.
With the reseller management, I can manage multiple clients without having to log in to each client.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc.
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall.
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.
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