Try our new research platform with insights from 80,000+ expert users

Sumo Logic Observability vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Sumo Logic Observability improved operational efficiency, reduced downtime, and provided better issue resolution, visibility, stability, and proactive IT management.
Sentiment score
7.7
Zabbix's open-source approach offers high ROI by eliminating costs, enhancing system visibility, and reducing operational expenses.
 

Customer Service

Sentiment score
7.8
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
Sentiment score
7.0
Zabbix's support is praised for community assistance, responsiveness, expertise, and effective forums, with room for improvement noted.
It is so straightforward that I have never had to use the support.
 

Scalability Issues

Sentiment score
7.3
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
Sentiment score
6.9
Zabbix offers efficient scalability and performance for large enterprises, overcoming database and hardware challenges without costly licenses.
Zabbix is very scalable and lightweight.
I would rate its scalability ten out of ten.
 

Stability Issues

Sentiment score
8.8
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
Sentiment score
7.6
Zabbix is highly stable, reliable, and resource-efficient, though occasional configuration and tuning are needed, especially for databases.
 

Room For Improvement

The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
Zabbix's user interface and features need improvement, with insufficient scalability, modern workload monitoring, and inadequate documentation.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
 

Setup Cost

<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
Zabbix is a cost-effective, open-source enterprise solution with no licensing fees, appealing for its affordability compared to competitors.
 

Valuable Features

Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
Zabbix offers flexible, scalable open-source monitoring with strong customization, seamless API integration, and user-friendly features supported by robust documentation.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
 

Categories and Ranking

Sumo Logic Observability
Ranking in Application Performance Monitoring (APM) and Observability
20th
Ranking in Cloud Monitoring Software
21st
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
AIOps (10th)
Zabbix
Ranking in Application Performance Monitoring (APM) and Observability
8th
Ranking in Cloud Monitoring Software
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
105
Ranking in other categories
Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Sumo Logic Observability is 0.2%, up from 0.1% compared to the previous year. The mindshare of Zabbix is 3.5%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Shamshir Nangla - PeerSpot reviewer
Getting up and running is easy, even for a newbie but management of searches definitely needs improvement
Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.
ASM Naushad Alam - PeerSpot reviewer
Allows any number of customizations but lacks functionality for finding root causes
We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
848,396 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
10%
Transportation Company
8%
Educational Organization
34%
Computer Software Company
12%
Financial Services Firm
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What needs improvement with Zabbix?
For me, Zabbix is very straightforward. I cannot think of any improvements needed. It's a very mature product. The only issue I can note is that it's Linux-based, and Linux documentation is not the...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Sumo Logic Observability vs. Zabbix and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.