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Symantec Endpoint Security Complete vs Trend Vision One Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Symantec Endpoint Security Complete's customer service is rated highly, but some users note variability in response times and basic support.
Sentiment score
7.1
Trend Vision One support is mixed; praised for local service but criticized for slow global response and language issues.
I have not needed much technical support except during the uninstallation issues, which took some time to resolve.
 

Room For Improvement

Sentiment score
4.4
Symantec Endpoint Security Complete requires improvements in installation, deployment, EDR/XDR features, performance, support, scalability, and pricing.
Sentiment score
4.9
Trend Vision One Endpoint Security requires firewall upgrades, better Linux support, streamlined management, enhanced integration, and improved technical support.
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
 

Scalability Issues

Sentiment score
7.1
Symantec Endpoint Security Complete is generally scalable, with varying user experiences ranging from high praise to some noted limitations.
Sentiment score
7.8
Trend Vision One Endpoint Security is scalable, meeting diverse organizational needs and rated highly for supporting growth without infrastructure changes.
 

Setup Cost

No sentiment score available
Enterprise buyers find Symantec Endpoint Security Complete cost-effective but becoming pricier, with cumbersome renewal and additional feature fees.
Sentiment score
7.5
Trend Vision One Endpoint Security offers competitive annual pricing around $50,000, with straightforward setup and no hidden fees.
 

Stability Issues

Sentiment score
8.6
Symantec Endpoint Security Complete is generally stable with high ratings, but some users experience new bugs and delayed features.
Sentiment score
8.6
Trend Vision One Endpoint Security is stable and reliable, with minor bugs but overall high user satisfaction.
 

Valuable Features

Sentiment score
8.4
Symantec Endpoint Security Complete provides comprehensive adaptive protection, advanced threat detection, and high performance without significantly impacting workstation performance.
Sentiment score
8.3
Trend Vision One excels in endpoint security with user-friendly management, advanced threat detection, integration, and efficient multi-environment handling.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
 

Categories and Ranking

Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
35th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Trend Vision One Endpoint S...
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
130
Ranking in other categories
Endpoint Compliance (3rd), Endpoint Detection and Response (EDR) (7th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Symantec Endpoint Security Complete is 0.4%, up from 0.3% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 2.1%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Nikhilesh Verma - PeerSpot reviewer
Offers in-application policies and device blocking and easy to deploy
There are some limitations from the cloud security point of view. Symantec is not a cloud-based security, which means if any endpoints move to different locations, they cannot connect directly. It has to reconnect via VPN through the organization. So remote client control, I don't think Broadcom has developed that as of now, compared to Trend Micro.
Infosc Ann - PeerSpot reviewer
We can get consolidated logs of suspicious objects and malware attacks in a single console
I like Vision Central. We can manage all the Trend Micro products from one console. Vision One protects against zero-day attacks. It has a feature where it identifies suspicious objects and traffic. We believe it's easy to learn. We perform cross-layer detection, threat hunting, and investigation from a single console. This capability is essential. We have 15-point IPS, DDI, and all these different security products that we can manage from one console. One Endpoint Security gives us end-to-end visibility. We can forward all the logs to the same solution and interact with the SOC team immediately. We get an alert about any suspicious objects or abnormal behavior, enabling us to take immediate action.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
7%
Educational Organization
49%
Computer Software Company
9%
Manufacturing Company
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Symantec Endpoint Security Complete?
The solution prevents any damage from viruses and provides risk mitigation for virus threats.
What is your experience regarding pricing and costs for Symantec Endpoint Security Complete?
Symantec Endpoint Security Full/Complete license is not expensive and advise using the full feature.
What needs improvement with Symantec Endpoint Security Complete?
Instead of the updates, the tool needs to come up with a concept similar to zero trust.
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
 

Also Known As

No data available
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

 

Sample Customers

Information Not Available
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Find out what your peers are saying about Symantec Endpoint Security Complete vs. Trend Vision One Endpoint Security and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.