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Symantec Endpoint Security Enterprise vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Symantec Endpoint Security Enterprise offers significant ROI, reducing manual tasks, aiding compliance, and securing data against cybercrime threats.
Sentiment score
9.2
Trellix Endpoint Security delivers strong ROI, cost savings, and effective protection, especially for firms with smaller security teams.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
 

Customer Service

Sentiment score
6.5
Symantec Endpoint Security support is responsive but inconsistent post-acquisition, with European and African customers facing significant challenges.
Sentiment score
7.7
Trellix Endpoint Security's customer service is praised for skill and responsiveness, yet varies in regional consistency and escalation processes.
I would rate their customer service nine out of ten.
The response time is a notable issue.
 

Scalability Issues

Sentiment score
6.5
Symantec Endpoint Security Enterprise is highly scalable, adaptable for various business sizes, but challenges include licensing cost and extension compatibility.
Sentiment score
7.7
Trellix Endpoint Security efficiently scales for organizations globally, receiving high ratings for flexibility and ease in diverse environments.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Trellix Endpoint Security is scalable.
 

Stability Issues

Sentiment score
8.5
Symantec Endpoint Security Enterprise is stable and reliable, despite occasional performance issues with Windows updates and full scans.
Sentiment score
8.2
Trellix Endpoint Security is stable, reliable, and efficient, though performance may vary with outdated versions or resource constraints.
I would rate its stability as nine out of ten.
 

Room For Improvement

Symantec Endpoint Security Enterprise needs enhanced features, user-friendliness, performance improvements, better support, and more comprehensive threat coverage at a competitive price.
Trellix Endpoint Security needs improvements in speed, interface, resource use, technical support, and compatibility with Mac and Linux.
What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature.
Artificial intelligence also requires improvement to further enhance the product.
 

Setup Cost

Symantec Endpoint Security Enterprise offers a 60-day trial, with annual costs from $70-$100 per user, varying by features.
Trellix Endpoint Security offers flexible licensing with competitive prices, value-for-money, and discounts, appealing to enterprises.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
 

Valuable Features

Symantec Endpoint Security Enterprise provides advanced threat protection, scalability, AI integration, and user-friendly management for comprehensive and efficient security.
Trellix Endpoint Security offers centralized management, advanced threat prevention, and seamless integration providing robust, scalable protection without system performance compromise.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
The most valuable features of Trellix Endpoint Security include its protection capabilities such as DNS and endpoint security, DNS threat prevention, as well as advanced threat prevention.
 

Categories and Ranking

Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
99
Ranking in other categories
Extended Detection and Response (XDR) (13th)
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Symantec Endpoint Security Enterprise is 0.4%, up from 0.4% compared to the previous year. The mindshare of Trellix Endpoint Security is 3.0%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

WAKKAS AHMAD - PeerSpot reviewer
The real-time visibility is excellent because it uses artificial intelligence and machine learning to detect advanced threats
Symantec Endpoint Security Enterprise helps us meet regulatory requirements for payment card industries. We must use next-generation antivirus to comply with PCI regulations. The solution protects our network environment, data, and devices. Symantec is an innovative solution. They're always upgrading the product, and the signatures are constantly updated on the cloud side, and the signatures update on my machine three or four times. Symantec stays ahead of novel viruses and malware using machine learning and next-generation technology It helps us adopt a multilayered approach to security that incorporates behavioral analysis to detect threats that a signature-based solution can't protect us against. I rate Symantec's Endpoint Security Enterprise Single Agent System an eight out of ten for attack surface reduction, attack prevention, and breach prevention. A single breach can impact the company's reputation. The return on investment is always great because we are confident that Symantec will protect our users and data. Symantec Global Intelligence Network helped us reduce false positives by 20 to 30 percent, so we aren't spending as much time investigating these alerts. This frees up resources to do something else. Two of our people working on Symantec also have other responsibilities.
AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Computer Software Company
13%
Financial Services Firm
10%
Comms Service Provider
8%
Educational Organization
43%
Government
9%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Symantec Endpoint Security Enterprise?
The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support.
 

Also Known As

No data available
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
 

Overview

 

Sample Customers

Information Not Available
inHouseIT, Seagate Technology
Find out what your peers are saying about Symantec Endpoint Security Enterprise vs. Trellix Endpoint Security and other solutions. Updated: April 2025.
847,646 professionals have used our research since 2012.