Zoho Analytics and ThoughtSpot are competitors in the field of business intelligence and data analytics. Based on feature sets and deployment range, Zoho Analytics seems to have an advantage, while ThoughtSpot leads in data analysis speed and scalability.
Features: Zoho Analytics allows collaborative work on data sets and offers user-friendly data visualization, including pivot tables and SQL functions. It integrates seamlessly with other Zoho products. ThoughtSpot provides rapid data analysis and supports flexible custom analytics creation through its query-based search, enabling users without technical expertise to modify reports easily.
Room for Improvement: Zoho Analytics can improve its graphical options and SQL editor usability. Users also desire more external data source connectivity and better support responsiveness. ThoughtSpot could enhance its visualization and offer more flexibility in custom visual presentations, along with improved database connectivity and dashboard organization for larger enterprises.
Ease of Deployment and Customer Service: Zoho Analytics supports deployment across Public, Private, Hybrid Cloud, and On-premises. Its customer service is knowledgeable but faces issues with support coordination. ThoughtSpot focuses on simplicity with deployment options mainly on Public Cloud and On-premises. Though support is responsive, users seek more intuitive tools.
Pricing and ROI: Zoho Analytics offers diverse pricing models, from user-based fees to comprehensive packages, delivering a good ROI by efficient data analysis. ThoughtSpot's competitive pricing includes a pay-as-you-grow model aligning with customer needs, providing perceived value despite higher costs compared to some competitors like Power BI.
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
I stopped opening tickets due to insufficient and untimely responses.
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
We have dedicated support contacts for our company, but pushing through features we need requires long processes and upvotes on their website despite the support.
The platform does not have technical problems with scaling data or connections.
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
Scalability depends on your contract with them, whether it's consumption-based or row-based.
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
This workaround consumed a lot of resources and led to reduced performance, with pinboards loading for approximately two minutes for each filter criterion.
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
A crucial feature we needed is missing, which involves restricting views of certain KPIs when users select conflicting parameters.
Handling governance when there are many models and dashboards is complex.
Currently, it is not as customizable as the options available on Power BI or Tableau.
HubSpot is expensive.
ThoughtSpot's pricing is reasonable and in line with other BI tools.
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
The main core of HubSpot is to create models, connect data pipelines, and create business models and dashboards on top of them.
ThoughtSpot is a powerful business intelligence tool that allows easy searching and drilling into data. Its ad hoc exploration and query-based search features are highly valued, and it is easy to set up, stable, and scalable.
The solution is used for reporting purposes, self-service BI, and embedding into other applications for customers to do self-service analytics. It helps businesses with metrics, KPIs, and important insights by sourcing data from various sources into one golden source and visualizing it in an easy way for the business to consume. The pricing model is ideal, charging for data rather than the number of users.
Zoho Reports is a powerful, easy-to-use and highly scalable cloud-based reporting and business intelligence platform for small to medium-sized businesses. Its flexible pay-as-you-go pricing model and scope for customization allow businesses to tailor it to their unique needs.
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