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ThousandEyes vs vRealize Network Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ThousandEyes
Ranking in Network Monitoring Software
6th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Cloud Monitoring Software (15th), Digital Experience Monitoring (DEM) (4th)
vRealize Network Insight
Ranking in Network Monitoring Software
23rd
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
46
Ranking in other categories
IT Infrastructure Monitoring (23rd)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of ThousandEyes is 3.7%, down from 4.3% compared to the previous year. The mindshare of vRealize Network Insight is 0.6%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.
NiteshKumar1 - PeerSpot reviewer
The tool's configuration is easy and artifacts are easily accessible through professional services and the web
The product is highly regarded, and many customers have been using it along with other VMware products like vSphere and VMware vCloud Usage Insight. However, recently, there's been a trend among customers, especially those using VMware for a considerable period, to explore the potential of migrating to the public cloud. The common concern among these customers is how the VMware products will perform in the public cloud environment. Migrating instances from VMware to different platforms is not easy, especially when dealing with many instances across multiple customers. Customers are keen to maintain the functionality of their existing VMware products but prefer to run them on the public cloud instead of on-premise servers. Our clients for vRealize Network Insight are enterprise businesses. I rate it a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The installation process is not hard at all."
"The company provides excellent service."
"ThousandEyes gives companies better visibility."
"The solution is very easy to use."
"The most valuable features are integration and ease of use."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
"The solution's most valuable feature is network security."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"It has definitely helped us to meet compliance rules by assuring that all traffic is going to where it's supposed to go. It can be used to report that you are in compliance, as well as helping you get into compliance."
"It's a very powerful, very manageable product."
"What's valuable to us is the ability to get a view into the virtual space, which is something we haven't had before. Before, it was done by collecting from network endpoints and extrapolating into the virtual environment. Now it's coming directly from the virtual environment."
"The ability to use the natural language query and see the visualization is quickly intuitive, and it works very well."
"The most valuable features are the packet trace flow and that the view of the whole environment is deep."
"It has really tightened down the security. That was something that we were lacking. It has also given us deep visibility into our network. We can really get down and see all of the traffic within the data center, between the VMs, between the applications, database servers, other application servers, web servers. We can identify everything that is communicating, and we can see it all on one product."
"The initial setup was straightforward."
"The initial was straightforward. You can have it up and running in one hour."
 

Cons

"There is room for improvement in terms of customization and user-friendliness."
"The solution's network and reporting could be improved."
"I feel it needs more holistic integration. It needs more improvement."
"It would be nice if the solution covered other areas like server monitoring."
"ThousandEyes could improve the dashboards by adding more features."
"The tool does not provide features for application-level monitoring."
"Presently, it lacks the ability to integrate with other Cisco products."
"It might be practical to extend monitoring capabilities to include network devices"
"The UI, even though once you get to know it, it's easier, still it's hard to figure out by yourself. You have to go read, watch videos. It has a lot of data on it. So that is an issue."
"The solution can be improved by making it more compatible with other brands, allowing for better integration."
"I would like to see more reporting features, more dashboards."
"The solution is very much viewer centric and it would be nice if it would transcend just the virtual infrastructure."
"When we talk about those micro-segmentation rules, there's an Export function. It is very macro-segmentation oriented instead. So if you choose an application, it will find the tiers within that application and say that it's communicating on, say, port 80 to a separate VLAN. There might be 200 machines in that other VLAN. You don't want to open port 80 at all of them. So we need a lot more granularity in those suggested firewall rules."
"There is room for improvement when it comes to pricing because we pay here in Brazil, and all the costs are based on the dollar."
"After Broadcom acquired VMware, I would rate their support at five or less in many cases. It's difficult to find necessary documentation, open tickets, and get support."
"It needs to be a little easier to use and to understand the information it's putting out. That would make it more helpful. If you're not a network person you need to understand things like network policies and concepts. If you gave it to a regular admin, it would be nice if it were easier for them to pick up what is going on, understand the flows and whether or not stuff should be talking to each other, as opposed to just port groups and IP addresses."
 

Pricing and Cost Advice

"It is a quite expensive solution."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution costs several thousand dollars per year."
"The solution is cheap."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"It has brought more money into our company."
"It's an expensive product because we have a lot of nodes."
"The solution has reduced the time that we spend on other products. For example, with NSX, we were able to quickly find things that we would normally spend days trying to figure out."
"The solution has helped us to reduce time, increase performance, reduce costs, and even easily manage networks. We are probably seeing 10 to 20 percent labor savings because we are able to be very specific and focused on what we want to do. It ends up saving the customer money and makes us be more efficient on our cost deliveries."
"I rate vRealize Network Insight's pricing a seven point five out of ten."
"Cost always has room for improvement, you could always make it cheaper. But I think it's a good value for what you pay for it."
"It reduces costs. It takes something that may be challenging and makes it more usable and visual by being able to bring in tools, seeing what their impact is, such as microsegmentation and application rationalization, and seeing it quickly."
"It's a little expensive, but for what you're getting out of the product, you often see the trade-off. It depends on the type of licensing you have. It might be a little too pricey for some."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
Financial Services Firm
15%
Computer Software Company
14%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
What do you like most about vRealize Network Insight?
The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.
What is your experience regarding pricing and costs for vRealize Network Insight?
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay. I liken the subscription model to not truly owning what you pay for.
What needs improvement with vRealize Network Insight?
Right now, I do not see a specific area for improvement. My main concern is understanding the intentions of Broadcom, which has acquired VMware. Broadcom should improve by going back to what was wo...
 

Also Known As

No data available
Arkin
 

Overview

 

Sample Customers

Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet
Find out what your peers are saying about ThousandEyes vs. vRealize Network Insight and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.