


VMware Carbon Black Endpoint and Trellix Endpoint Detection and Response (EDR) are prominent players in the cybersecurity space. Based on user reviews, VMware Carbon Black Endpoint seems to have better support and competitive pricing, but Trellix EDR is noted for superior features and overall performance, making it worth the higher cost according to users.
Features: VMware Carbon Black Endpoint provides real-time threat detection, automated responses, and effective threat hunting capabilities. Trellix EDR stands out with advanced threat intelligence, robust integration capabilities, and a comprehensive feature set that users find more efficient.
Room for Improvement: VMware Carbon Black Endpoint users suggest enhancements in reporting tools, bug fixes, and UI improvements. Trellix EDR users desire a more streamlined configuration process, improved documentation, and faster issue resolution.
Ease of Deployment and Customer Service: VMware Carbon Black Endpoint garners positive feedback for its straightforward deployment model and responsive customer support. Trellix EDR is seen as more complex to deploy but benefits from a highly acclaimed customer service team.
Pricing and ROI: VMware Carbon Black Endpoint is praised for its competitive pricing and good ROI. Trellix EDR is considered more expensive but is justified by the advanced features and better performance, leading users to feel that their investment is well-spent despite higher costs.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
I have seen a measurable return on investment from deploying Trellix Endpoint Detection and Response (EDR), particularly in regulated or critical infrastructure environments.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
I have contracted support and also have an operating control so I can get various types of support.
It is slow and lacks sufficient engineers to attend to client cases effectively.
Regarding the technical support of Broadcom, they are responsive and helpful.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
I am seeing, for workflows, some sort of ethical hacking to test our environment.
Cybersecurity professionals need agnostic tools that integrate with all the tools in their network.
Trellix Endpoint Detection and Response (EDR) is interesting and is a very good entry point that has been evolving through the last years.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
the pricing model for Trellix Endpoint Detection and Response (EDR) is typical, tier-based depending on capabilities, with add-on costs for integration or extended retention, similar to other EDR technologies.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
For me, the best features Trellix Endpoint Detection and Response (EDR) offers are its technical capability, agent deployment and onboarding at scale, policy configuration, advanced rule tuning, malware and suspicious behavior investigation, important process tree analysis, integration with the SIEM/XDR ecosystem, hardening and performance optimization, Operation Blue Team experience, monitoring endpoint telemetry and behavioral alerts, incident triage, and RCA root cause analysis.
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
All the tree of data that we have, which may be a lot of information to argue whether it is going to be a threat or not, can be analyzed.
I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.4% |
| Trellix Endpoint Detection and Response (EDR) | 1.1% |
| VMware Carbon Black Endpoint | 1.7% |
| Other | 93.8% |


| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 3 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 31 |
| Midsize Enterprise | 9 |
| Large Enterprise | 31 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Reduce the time to detect and respond to threats. Trellix EDR helps security analysts quickly prioritize threats and minimize potential disruption.
Guided investigation automatically asks and answers questions while gathering, summarizing, and visualizing evidence from multiple sources—reducing the need for more SOC resources.
Cloud-based deployment and analytics enables your skilled security analysts to focus on strategic defense, instead of tool maintenance. Benefit from implementing the right solution for you.
VMware Carbon Black Endpoint enhances endpoint security with its robust EDR, threat detection, and live response features. The cloud-based architecture supports remote management and easy setup while behavioral monitoring and dynamic grouping minimize security risks.
VMware Carbon Black Endpoint is designed for those seeking comprehensive endpoint protection. With its cloud-based deployment, organizations experience streamlined remote control and simplified rollout processes. Its behavioral monitoring, incident response capabilities, and firewall integration deliver advanced security measures. Although it addresses many security challenges, areas like manual alert management, on-demand scanning, and integration with systems like AlienVault USM require refinement. Improved UI, EDR components, and flexible pricing models would enhance user satisfaction. On-premise deployment infrastructure and compatibility issues with some operating systems need attention. Enhanced reporting, container security, and multi-tenancy support are also essential for fulfilling industry needs. AI-driven analysis and threat isolation empower companies by fostering proactive management.
What are the key features of VMware Carbon Black Endpoint?
What benefits should users look for when evaluating VMware Carbon Black Endpoint?
VMware Carbon Black Endpoint finds extensive application in industries focused on stringent security requirements. Managed security service providers leverage its capabilities to deliver comprehensive protection to multiple clients worldwide. Organizations use it primarily for antivirus protection and incident management, integrating it with their existing security frameworks to strengthen endpoint visibility and real-time threat prevention. Its advanced detection and application control features make it a preferred choice in industries that prioritize robust security measures. However, it requires improvements in terms of system compatibility and customization flexibility to better serve diverse industry environments.
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