


CrowdStrike Falcon and Trellix Endpoint Detection and Response compete in the EDR category. CrowdStrike Falcon appears to hold an advantage due to its cloud-native architecture, real-time threat detection, and visibility capabilities.
Features: CrowdStrike Falcon offers real-time threat detection, cloud-native architecture, and comprehensive endpoint visibility. The OverWatch feature supports proactive threat hunting. Trellix Endpoint Detection and Response focuses on comprehensive detection and response. It integrates with external data for effective analysis and provides automation and a user-friendly dashboard.
Room for Improvement: CrowdStrike Falcon needs improved third-party integrations, enhanced dashboards, and flexible policy management. Trellix Endpoint Detection and Response users note a need for better support across operating systems, dashboard simplification, and improved detection capabilities for unknown threats.
Ease of Deployment and Customer Service: CrowdStrike Falcon is noted for its straightforward deployment across cloud environments and scalability. Customer service feedback varies, with efficiency noted and some suggestions for response time improvements. Trellix Endpoint Detection and Response supports cloud deployments, mostly hybrid and on-premises, with competent customer service that could see minor efficiency enhancements.
Pricing and ROI: CrowdStrike Falcon is considered a premium solution with pricing reflective of its robust capabilities, providing satisfaction in ROI through time savings and reduced manpower costs. Trellix Endpoint Detection and Response offers competitive pricing that appeals to mid-sized businesses, with a call for more flexible pricing models for greater value.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
There is a 60 to 70 percent reduction in false positives, allowing us to disregard those.
Based on our experience and industry benchmarks, I can say that we have seen around a thirty to forty percent improvement in time spent on endpoint security operations.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
The advanced detection and mitigation capabilities ensure the highest level of protection and proper detection for command and control and bot attacks.
I have seen a return on investment with Trellix Endpoint Detection and Response (EDR); a lot of time is saved as it minimizes the efforts of manual work.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
I have contracted support and also have an operating control so I can get various types of support.
On our servers, we do not want it to touch our resources, so we deployed Sophos XDR on the server.
The customer support for Trellix Endpoint Detection and Response (EDR) is excellent.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Trellix Endpoint Detection and Response (EDR) is really scalable, allowing easy deployment with its agent across all devices and servers within the organization.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
So I have to use Sophos XDR on servers because Sophos XDR does not consume resources.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
I am seeing, for workflows, some sort of ethical hacking to test our environment.
Trellix Endpoint Detection and Response (EDR) is interesting and is a very good entry point that has been evolving through the last years.
One area where Trellix Endpoint Detection and Response (EDR) can be improved is the lack of device or user mapping.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
For example, the basic plan starts at a certain price per endpoint per year, while advanced plans with more features cost higher.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
For the license requirement, we worked with the vendor to secure the minimum price for Trellix endpoint solutions, with no additional costs charged by the vendor.
My experience with pricing, setup cost, and licensing is very cost-effective.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
Trellix Endpoint Detection and Response (EDR) has very good threat hunting capability.
Advanced detection capabilities ensure that targeted attacks will be detected and blocked before they arrive at our network.
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
| Product | Mindshare (%) |
|---|---|
| CrowdStrike Falcon | 7.7% |
| Cortex XDR by Palo Alto Networks | 3.4% |
| Trellix Endpoint Detection and Response (EDR) | 1.0% |
| Other | 87.9% |



| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 20 |
| Large Enterprise | 48 |
| Company Size | Count |
|---|---|
| Small Business | 56 |
| Midsize Enterprise | 33 |
| Large Enterprise | 63 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 3 |
| Large Enterprise | 13 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
CrowdStrike Falcon provides cutting-edge endpoint detection with automatic alerts, real-time monitoring, and seamless integration capabilities. Cloud-native architecture and AI-driven processes ensure scalable protection and efficient threat remediation.
CrowdStrike Falcon is recognized for its robust EDR and threat intelligence features that enhance security and streamline operations. Its lightweight agent minimizes system impact while offering real-time monitoring and detailed reporting. This platform uses cloud-native architecture for scalable, consistent protection, significantly reducing administrative demands. AI and machine learning empower precise threat hunting and behavioral analysis, which mitigates false positives and boosts cybersecurity efficiency. Users seek improvements in integration with other systems, reporting functions, and compatibility with specific operating systems. While the solution handles malware mitigation and threat response efficiently, suggestions for on-demand scanning, enhanced visibility, and better dashboard features are noted.
What are the key features of CrowdStrike Falcon?In technology sectors, CrowdStrike Falcon commonly supports endpoint protection and threat response initiatives, allowing companies to replace traditional antivirus systems with more advanced solutions. In finance, it secures sensitive data across multiple platforms, ensuring compliance. In healthcare, real-time security analysis protects patient data on critical devices like servers and laptops, utilizing AI to enhance cybersecurity defenses.
Trellix Endpoint Detection and Response (EDR) offers advanced threat detection using AI-driven analytics, real-time monitoring, and integration with the MITRE Framework, enhancing security through comprehensive detection and response features.
Trellix EDR provides users with tools for threat hunting, powerful forensic capabilities, and intuitive dashboards. It integrates with diverse systems and supports cloud-based multi-site configurations, which facilitates a more robust security posture. With features like effective quarantine measures, behavior monitoring, and automation, it enhances operational efficiency. Despite its strengths, areas for refinement include better AI-driven threat analysis, improved resource efficiency, and faster processing times. Enhancing detection capabilities for unknown threats and improving integration with other tools can significantly upgrade performance and usability.
What features define Trellix EDR?Trellix EDR is widely implemented in industries for endpoint protection and incident response. It helps protect workstations and improve threat intelligence by supporting integrations with cloud security and SIEM. Users benefit from its ability to identify malicious files and ransomware while adhering to zero-trust principles through improved telemetry visibility.
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