


CrowdStrike Falcon and Trellix Endpoint Detection and Response compete in the EDR category. CrowdStrike Falcon appears to hold an advantage due to its cloud-native architecture, real-time threat detection, and visibility capabilities.
Features: CrowdStrike Falcon offers real-time threat detection, cloud-native architecture, and comprehensive endpoint visibility. The OverWatch feature supports proactive threat hunting. Trellix Endpoint Detection and Response focuses on comprehensive detection and response. It integrates with external data for effective analysis and provides automation and a user-friendly dashboard.
Room for Improvement: CrowdStrike Falcon needs improved third-party integrations, enhanced dashboards, and flexible policy management. Trellix Endpoint Detection and Response users note a need for better support across operating systems, dashboard simplification, and improved detection capabilities for unknown threats.
Ease of Deployment and Customer Service: CrowdStrike Falcon is noted for its straightforward deployment across cloud environments and scalability. Customer service feedback varies, with efficiency noted and some suggestions for response time improvements. Trellix Endpoint Detection and Response supports cloud deployments, mostly hybrid and on-premises, with competent customer service that could see minor efficiency enhancements.
Pricing and ROI: CrowdStrike Falcon is considered a premium solution with pricing reflective of its robust capabilities, providing satisfaction in ROI through time savings and reduced manpower costs. Trellix Endpoint Detection and Response offers competitive pricing that appeals to mid-sized businesses, with a call for more flexible pricing models for greater value.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It's very easy to deploy without many IT admins, saving time.
I have seen a measurable return on investment from deploying Trellix Endpoint Detection and Response (EDR), particularly in regulated or critical infrastructure environments.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
I have contracted support and also have an operating control so I can get various types of support.
It is slow and lacks sufficient engineers to attend to client cases effectively.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
I am seeing, for workflows, some sort of ethical hacking to test our environment.
Cybersecurity professionals need agnostic tools that integrate with all the tools in their network.
Trellix Endpoint Detection and Response (EDR) is interesting and is a very good entry point that has been evolving through the last years.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
the pricing model for Trellix Endpoint Detection and Response (EDR) is typical, tier-based depending on capabilities, with add-on costs for integration or extended retention, similar to other EDR technologies.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
For me, the best features Trellix Endpoint Detection and Response (EDR) offers are its technical capability, agent deployment and onboarding at scale, policy configuration, advanced rule tuning, malware and suspicious behavior investigation, important process tree analysis, integration with the SIEM/XDR ecosystem, hardening and performance optimization, Operation Blue Team experience, monitoring endpoint telemetry and behavioral alerts, incident triage, and RCA root cause analysis.
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
All the tree of data that we have, which may be a lot of information to argue whether it is going to be a threat or not, can be analyzed.
| Product | Mindshare (%) |
|---|---|
| CrowdStrike Falcon | 8.4% |
| Cortex XDR by Palo Alto Networks | 3.4% |
| Trellix Endpoint Detection and Response (EDR) | 1.1% |
| Other | 87.1% |



| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 48 |
| Midsize Enterprise | 33 |
| Large Enterprise | 62 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 3 |
| Large Enterprise | 10 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
CrowdStrike Falcon provides cutting-edge endpoint detection with automatic alerts, real-time monitoring, and seamless integration capabilities. Cloud-native architecture and AI-driven processes ensure scalable protection and efficient threat remediation.
CrowdStrike Falcon is recognized for its robust EDR and threat intelligence features that enhance security and streamline operations. Its lightweight agent minimizes system impact while offering real-time monitoring and detailed reporting. This platform uses cloud-native architecture for scalable, consistent protection, significantly reducing administrative demands. AI and machine learning empower precise threat hunting and behavioral analysis, which mitigates false positives and boosts cybersecurity efficiency. Users seek improvements in integration with other systems, reporting functions, and compatibility with specific operating systems. While the solution handles malware mitigation and threat response efficiently, suggestions for on-demand scanning, enhanced visibility, and better dashboard features are noted.
What are the key features of CrowdStrike Falcon?In technology sectors, CrowdStrike Falcon commonly supports endpoint protection and threat response initiatives, allowing companies to replace traditional antivirus systems with more advanced solutions. In finance, it secures sensitive data across multiple platforms, ensuring compliance. In healthcare, real-time security analysis protects patient data on critical devices like servers and laptops, utilizing AI to enhance cybersecurity defenses.
Reduce the time to detect and respond to threats. Trellix EDR helps security analysts quickly prioritize threats and minimize potential disruption.
Guided investigation automatically asks and answers questions while gathering, summarizing, and visualizing evidence from multiple sources—reducing the need for more SOC resources.
Cloud-based deployment and analytics enables your skilled security analysts to focus on strategic defense, instead of tool maintenance. Benefit from implementing the right solution for you.
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