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Microsoft Defender for Endpoint vs Trellix Endpoint Detection and Response (EDR) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Users report positive ROI from Microsoft Defender for Endpoint, citing cost savings, improved security, and effective system integration.
Sentiment score
5.8
Trellix EDR offers improved security and compliance but has mixed reviews on cost-effectiveness and management needs.
The return on investment is primarily in time savings and better observability of what's happening.
 

Customer Service

Sentiment score
6.6
Microsoft Defender for Endpoint's support is generally reliable, with mixed reviews on response time and resolution quality.
Sentiment score
8.1
Trellix EDR customer service quality is inconsistent, with mixed reviews on response times, language barriers, and support effectiveness.
Due to our size, we don't have access to direct technical support, but the knowledge base, Microsoft Learn, and the articles available are really good.
I rate Microsoft support 10 out of 10.
The level-one support seems disconnected from subject matter experts.
I have contracted support and also have an operating control so I can get various types of support.
 

Scalability Issues

Sentiment score
7.6
Microsoft Defender for Endpoint offers scalable integration and cloud-based management, but customization may need extra tools in complex settings.
Sentiment score
7.5
Trellix EDR provides scalable solutions for businesses of all sizes, despite some concerns about operational issues and performance.
We managed to scale it out in a short amount of time, with two months of planning and three months of implementation on 10,000 computers.
It's pretty easy to scale with Microsoft, as they make it easy if you look into the documentation.
Defender's scalability is phenomenal, and it's going to be one of the keys to resolving issues for the SOC.
 

Stability Issues

Sentiment score
7.9
Microsoft Defender for Endpoint is stable, integrates well with Windows, but occasionally has configuration and memory issues.
Sentiment score
7.6
Trellix EDR is praised for stability and performance, but some browser and deployment issues have been noted.
Defender for Endpoint is extremely stable.
I haven't seen any outages with Microsoft.
I rate Defender 10 out of 10 for stability.
 

Room For Improvement

Users criticize Microsoft Defender for Endpoint's complex interface, limited integration, and request enhancements in analytics, protection, and support.
Trellix EDR needs enhanced performance, integration, user interface, historical search, and streamlined management for better user experience.
Repeated interactions are necessary due to Level One's lack of tools and knowledge, hindering efficient problem-solving and negatively impacting our experience with Microsoft support.
We have multiple endpoints, and we want to look for signals across tenants.
An additional feature that could be included in the next release is free Copilot.
I am seeing, for workflows, some sort of ethical hacking to test our environment.
 

Setup Cost

Microsoft Defender for Endpoint offers flexible, cost-effective pricing, especially in E5 bundles, adapting to various enterprise licensing needs.
Trellix EDR pricing starts at $25,000, offers flexibility for startups, but advanced features and retention fees can increase costs.
Given our extensive Microsoft licensing, transitioning to Defender for Endpoint did not affect licensing costs.
The pricing, setup, and licensing were very easy and simple.
 

Valuable Features

Microsoft Defender for Endpoint provides comprehensive cybersecurity with seamless integration, robust threat analytics, and efficient management across platforms without performance impact.
Trellix Endpoint Detection and Response provides scalable, automated cybersecurity with real-time monitoring, threat visualization, and seamless integration capabilities.
Defender for Endpoint's coverage across different platforms in our environment is pretty good. We have devices running Linux, Mac OS, Windows, iOS, and Android. It covers all of them.
Attack surface reduction and limiting attack surface vectors are valuable features.
Web filtering is the most valuable feature of Microsoft Defender for Endpoint because it effectively maintains security for website access.
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
 

Categories and Ranking

Microsoft Defender for Endp...
Ranking in Endpoint Detection and Response (EDR)
2nd
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
190
Ranking in other categories
Endpoint Protection Platform (EPP) (1st), Advanced Threat Protection (ATP) (2nd), Anti-Malware Tools (1st), Microsoft Security Suite (6th)
Trellix Endpoint Detection ...
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Microsoft Defender for Endpoint is 10.7%, down from 15.6% compared to the previous year. The mindshare of Trellix Endpoint Detection and Response (EDR) is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AnuragSrivastava - PeerSpot reviewer
Provides detailed visibility into threats but the ability to add exceptions needs improvement
One major item for improvement is the ability to add exceptions. We can add some exceptions, but not at the level we need to. The second major area for improvement involves enhanced capabilities for different operating systems or platforms. That is, even though we have coverage for different operating systems or platforms such as Linux, we don't get all of the controls and enhanced capabilities that are available with Windows devices. Reporting could also be improved because, at present, we get limited results at times. For example, in an environment with more than 100,000 devices, you may just get 10,000 results when you run a report.
CESARCASTRO - PeerSpot reviewer
Enhancements needed for security alerts while ongoing training strengthens defenses
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowadays I am making applications that are publicly seen on the Internet. I need some protection, possibly multi-factor authentication improvements. I am seeing, for workflows, some sort of ethical hacking to test our environment. Knowledge of everything, not only the product - maybe some kind of alerts - needs to emerge. I see the current ones as very low-tier, and they must improve.
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Top Industries

By visitors reading reviews
Educational Organization
28%
Computer Software Company
11%
Government
7%
Financial Services Firm
7%
Computer Software Company
13%
Government
12%
Financial Services Firm
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What is your experience regarding pricing and costs for McAfee MVISION Endpoint Detection and Response?
I haven't had any really great problems with pricing in the past two or three years.
What needs improvement with McAfee MVISION Endpoint Detection and Response?
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowa...
 

Also Known As

Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
McAfee MVISION EDR, MVISION EDR, MVISION Endpoint Detection and Response
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Petrofrac, Metro CSG, Christus Health
Sutherland Global Services
Find out what your peers are saying about Microsoft Defender for Endpoint vs. Trellix Endpoint Detection and Response (EDR) and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.