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Cisco Secure Endpoint vs Trellix Endpoint Detection and Response (EDR) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Cisco Secure Endpoint enhances productivity and reduces costs by streamlining threat detection, integrating tools, and minimizing manual intervention.
Sentiment score
5.8
Trellix EDR offers improved security and compliance but has mixed reviews on cost-effectiveness and management needs.
 

Customer Service

Sentiment score
6.1
Cisco Secure Endpoint support is praised for responsiveness and expertise, providing quick issue resolution and valuable user guidance.
Sentiment score
8.1
Trellix EDR customer service quality is inconsistent, with mixed reviews on response times, language barriers, and support effectiveness.
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
I have contracted support and also have an operating control so I can get various types of support.
 

Scalability Issues

Sentiment score
8.4
Cisco Secure Endpoint is scalable, integrates with SecureX for efficient management, and supports diverse industries without extra resources.
Sentiment score
7.5
Trellix EDR provides scalable solutions for businesses of all sizes, despite some concerns about operational issues and performance.
 

Stability Issues

Sentiment score
6.5
Cisco Secure Endpoint is highly stable, reliable, and trusted for performance, earning high ratings from users in various enterprises.
Sentiment score
7.6
Trellix EDR is praised for stability and performance, but some browser and deployment issues have been noted.
 

Room For Improvement

Cisco Secure Endpoint requires better integration, reporting, and UI enhancements, alongside improved pricing, AI capabilities, and IoT support.
Trellix EDR needs enhanced performance, integration, user interface, historical search, and streamlined management for better user experience.
The forensic capabilities need enhancement, especially for deep forensic data collection.
I am seeing, for workflows, some sort of ethical hacking to test our environment.
 

Setup Cost

Cisco Secure Endpoint offers competitive and flexible pricing with value-rich features, despite some complexity in licensing.
Trellix EDR pricing starts at $25,000, offers flexibility for startups, but advanced features and retention fees can increase costs.
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
 

Valuable Features

Cisco Secure Endpoint provides advanced security features, cross-platform support, and ease of use with strong threat intelligence and support.
Trellix Endpoint Detection and Response provides scalable, automated cybersecurity with real-time monitoring, threat visualization, and seamless integration capabilities.
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
 

Categories and Ranking

Cisco Secure Endpoint
Ranking in Endpoint Detection and Response (EDR)
12th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Protection Platform (EPP) (13th), Cisco Security Portfolio (5th)
Trellix Endpoint Detection ...
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cisco Secure Endpoint is 1.6%, down from 2.1% compared to the previous year. The mindshare of Trellix Endpoint Detection and Response (EDR) is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Mark Broughton - PeerSpot reviewer
Tighter integration with Umbrella and Firepower gave us eye-opening information
We were using a third-party help desk. One of the ways that they were fixing problems was to delete the client and then add the client back if there was an issue where the client had stopped communicating. Any improvement in the client communicating back to the server would be good, particularly for machines that are offline for a couple of weeks. A lot of our guys were working on a rotation where the machine might be offline for that long. They were also terrible about rebooting their machines, so those network connections didn't necessarily get refreshed. So, anything that could improve that communication would be good. Also, an easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful. If you could say, "Okay, we've got these two machines. This one says it's not reporting and this one says it's been reporting. Obviously, somebody did a reinstall," it would help. That way you could get a more accurate device count, so you're not having an inflated number. Not that Cisco was going to come down on you and say, "Oh, you're using too many licenses," right away. But to have a much more accurate license usage count by being able to better dedupe the records would be good. I also sent over a couple of other ideas to our technical rep. A lot of that had to do with the reporting options. It would be really nice to be able to do a lot more in the reporting. You can't really drill down into the reports that are there. The reporting and the need for the documentation to be updated and current would be my two biggest areas of complaint. Also, there was one section when I was playing with the automation where it was asking for the endpoint type rather than the machine name. If I could have just put in the machine name, that would have been great. So there are some opportunities, when it comes to searching, to have more options. If I wanted to search, for example, by a Mac address because, for some reason, I thought there was a duplication and I didn't have the machine name, how could I pull it up with the Mac address? When you're getting to that level, you're really starting to get into the ticky tacky. I would definitely put the reporting and documentation way ahead of that.
CESARCASTRO - PeerSpot reviewer
Enhancements needed for security alerts while ongoing training strengthens defenses
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowadays I am making applications that are publicly seen on the Internet. I need some protection, possibly multi-factor authentication improvements. I am seeing, for workflows, some sort of ethical hacking to test our environment. Knowledge of everything, not only the product - maybe some kind of alerts - needs to emerge. I see the current ones as very low-tier, and they must improve.
report
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
13%
Government
12%
Financial Services Firm
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
I am not entirely sure about the exact licensing cost. It ranges from 2,000 to 2,500 INR annually.
What needs improvement with Cisco Secure Endpoint?
Previously, there were options to uninstall the agent without a password if you had admin access, and this could be improved. It may require a password for uninstalling clients, which would be help...
What is your experience regarding pricing and costs for McAfee MVISION Endpoint Detection and Response?
I haven't had any really great problems with pricing in the past two or three years.
What needs improvement with McAfee MVISION Endpoint Detection and Response?
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowa...
 

Also Known As

Cisco AMP for Endpoints
McAfee MVISION EDR, MVISION EDR, MVISION Endpoint Detection and Response
 

Overview

 

Sample Customers

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Sutherland Global Services
Find out what your peers are saying about Cisco Secure Endpoint vs. Trellix Endpoint Detection and Response (EDR) and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.