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Trend Micro Worry-Free Services Suites vs Wazuh comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Trend Micro Worry-Free Services Suites boosted security, reduced IT costs, improved efficiency, and increased return on investment.
Sentiment score
3.5
Wazuh offers rapid detection and response, reducing costs and ensuring high ROI for small to medium businesses without security compromises.
 

Customer Service

Sentiment score
6.5
Trend Micro Worry-Free Services support praised for responsiveness but hindered by time zones; customer service scores higher at 9/10.
Sentiment score
4.3
Wazuh's support is praised, but response times vary; satisfaction ranges from 7 to 9 out of 10.
The documentation is good and provides clear instructions, though it's targeted at those with technical backgrounds.
There is no dedicated technical support for Wazuh as it is open source.
We use the open-source version of Wazuh, which does not provide paid support.
 

Scalability Issues

Sentiment score
7.3
Trend Micro Worry-Free Services Suites is adaptable, flexible, and economical, ideal for diverse organizations despite internet dependency concerns.
Sentiment score
7.4
Wazuh is scalable and adaptable but requires technical expertise for setup and may struggle with massive data handling.
It can accommodate thousands of endpoints on one instance, and multiple instances can run for different clients.
Scalability depends on the configuration and the infrastructure resources like compute and memory we allocate.
 

Stability Issues

Sentiment score
8.1
Trend Micro Worry-Free Services Suites are praised for stability, despite some update-related challenges impacting protection reliability.
Sentiment score
7.0
Wazuh is generally stable and reliable for small to mid-level businesses, though updates and configuration errors can cause issues.
The stability of Wazuh is strong, with no issues stemming from the solution itself.
The stability of Wazuh is largely dependent on maintenance.
 

Room For Improvement

Trend Micro Worry-Free Services needs improvements in agents, pricing, usability, integration, performance, UI, and training resources.
Wazuh needs scalability, user interface improvements, better AI, cloud integration, Unix support, and efficient threat detection features.
The integration modules are insufficiently developed, necessitating the creation of custom integration solutions using tools like Logstash and PubSub.
An issue I noticed is with tag values in certain rules not functioning properly.
There is room for improvement by integrating more AI into Wazuh.
 

Setup Cost

Trend Micro Worry-Free Services Suites pricing opinions vary, from reasonable and competitive to too expensive with annual increases.
Wazuh provides cost-effective, open-source security with free software but may incur costs for support, storage, and Wazuh Cloud enhancements.
The pricing of Trend Micro is a little bit higher compared to Sophos.
Totaling around two lakh Indian rupees per month.
Since Wazuh is open source, the pricing for support could be applicable to medium-sized companies without much issue.
 

Valuable Features

Trend Micro Worry-Free Services Suites excels in security with behavior detection, cloud management, and low resource requirements for efficient protection.
Wazuh provides comprehensive security features, scalability, and cost-effectiveness, supporting diverse environments and regulatory compliance with strong community support.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
The fact that it is open source means it is always being expanded, which is beneficial for customizing solutions for individual client requests.
We found the MITRE framework mapping and the agent enrollment service to be the most valuable features of Wazuh.
Wazuh's most valuable features include file monitoring and compliance reporting, which do not require excessive costs.
 

Categories and Ranking

Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Email Security (16th), Endpoint Protection Platform (EPP) (39th), Managed Detection and Response (MDR) (15th)
Wazuh
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
46
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (2nd)
 

Mindshare comparison

As of April 2025, in the Extended Detection and Response (XDR) category, the mindshare of Trend Micro Worry-Free Services Suites is 0.4%, up from 0.1% compared to the previous year. The mindshare of Wazuh is 13.0%, up from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

NaveedUddin - PeerSpot reviewer
Enhanced security with seamless failover and a well-rounded solution
We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.
Sandip_Patel - PeerSpot reviewer
Evaluating robust file monitoring with insights for community support improvements
Wazuh's most valuable features include file monitoring and compliance reporting, which do not require excessive costs. These aspects are vital as they provide alerts for changes and facilitate the monitoring of compliance. The platform is also relatively easy to set up and operate. Reports are straightforward to extract and prove useful for compliance requirements.
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
844,944 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Security Firm
10%
Retailer
9%
Comms Service Provider
9%
Computer Software Company
16%
Comms Service Provider
8%
University
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Service...
What do you like most about Wazuh?
Integrates with various open-source and paid products, allowing for flexibility in customization based on use cases.
What needs improvement with Wazuh?
There is room for improvement by integrating more AI into Wazuh. It requires constant nurturing, as I have to provide it with code and specific requirements. This maintenance can be quite labor-int...
What is your primary use case for Wazuh?
We use Wazuh as a SIEM solution because it is open source, highly customizable, and continually expanding. Our clients can request various solutions for their issues, which Wazuh is able to address.
 

Overview

Find out what your peers are saying about Trend Micro Worry-Free Services Suites vs. Wazuh and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.