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Arcserve Cloud Direct vs Veeam Data Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
52nd
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (17th)
Veeam Data Platform
Ranking in Cloud Backup
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
434
Ranking in other categories
Backup and Recovery (1st), Disaster Recovery (DR) Software (2nd)
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.7%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 6.6%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform6.6%
Arcserve Cloud Direct0.7%
Other92.7%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
MG
Backup Engineer at Cloud4C Services
Backup policies have strengthened security and replication but still need flexible long-term retention
The support and compatibility are areas of concern. When it comes to Azure workloads, Veeam Data Platform has limitations with only MS SQL database and Cosmos, and no other databases are supported by Veeam Backup for Azure. The main challenge I noticed is that enterprise customers may have a requirement to retain backups for 10 years or 15 years with monthly and weekly backups. In Veeam Data Platform, we do not have customization or compatibility to retain specific data backups as monthly and yearly. The retention schedule is fixed. For instance, it is the first Friday of the backup or the last Friday of the month. If it is weekly, it should be one of the weeks. If it is monthly, it should be the last Friday. For yearly, it is the last Friday of that respective month in that year. However, this should not be the case. When a customer confirms, 'Please go and take an EOD backup and retain it for 10 years,' Veeam Data Platform does not support this sort of customization. I even raised a case with Veeam Data Platform and they clearly stated that Veeam Data Platform only accepts the GFS policy according to the retention defined, and there is no customization available. This is a significant limitation. I should have the customization to go and take a backup of a specific date, month, or year, but Veeam Data Platform does not allow this and restricts me to only the policy supported. For example, if I take any backup, I do not have an option to extend the retention. If a customer asks, 'Please take a backup,' and later requests, 'No, it is very critical. Can you please extend the retention for 15 years?' Veeam Data Platform does not support this. Veeam Data Platform does not allow me to extend the retention in the way other tools do. These are limitations I came across in my experience, and I feel these are minimal requirements. The same features are offered by other third-party backup tools available in the market. From the analytics point of view, I personally feel some challenges. Veeam Data Platform has two different products: VBR and Veeam Backup for Azure. As we are running on cloud platforms, if we are in Azure, we must go for Veeam Backup for Azure. If we need to create copy jobs, I must again come to VBR. However, Veeam ONE is not capable enough to integrate both platforms. For instance, if I am taking backup of workloads through Veeam Backup for Azure, I could not find an option to integrate it into Veeam ONE for reports and analytics. It is only limited to VBR. Whatever jobs we created in VBR are displayed there, but Veeam Backup for Azure does not integrate, at least from what I have explored, and it should not be this way. Veeam ONE should support all Veeam Data Platform products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"The solution is very easy to deploy."
"The backup features are valuable."
"Replication feature is very useful to instantly recover a VM."
"We had a vendor screw up a financial accounting program at tax season, a critical time for one of our customers, and we were able to roll the VM back in under five minutes, and users were back on the software in under 10 minutes from restore."
"Veeam is easy to use."
"First, I like that this solution is fast. Second, I like the stability and flexibility."
"It's not complex to replicate and back up the system."
"I am not a direct user of this product, but my technical guys tell me that they like the product, and it is easy to use, and we don't have any issues with it."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"The ability to back up physical servers from within the same Product and not as a separate module."
"Could offer a better conclusion of the backups."
"I feel the price is a bit high"
"We found that due to faster than typical internet speeds available (i.e. 1 GB) – we were not seeing the benefits that we had expected."
"Additional executive summary reports for the entire infrastructure would be a nice to have."
"Better description of the problems as the alerts are missing good descriptions."
"We would like to have the ability to perform more things on the web interface. The heavy client is still needed to perform advanced tasks."
"This is not a highly customizable solution but there is very little that needs improvement in this product."
 

Pricing and Cost Advice

Information not available
"If you tell Veeam that you're competing with, for example, NetBackup or Backup Exec, or Dell or Micro Focus then they may lower the price. They are very competitive."
"I consider that the product's price falls under the middle range category."
"It is relatively cheap."
"The price of the solution could be lower."
"The price of Veeam Backup Replication is reasonable."
"The price of Veeam Backup Replication could be reduced. The customers are looking at other products because the price is higher than some of the competition."
"If you have Exchange, Oracle, SQL, or a supported SAN, then I suggest getting at least an Enterprise edition. It’ll pay for itself in no time."
"We pay every month for Enterprise Plus. There are no additional costs."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Construction Company
23%
Comms Service Provider
17%
Healthcare Company
13%
Manufacturing Company
6%
Outsourcing Company
13%
Manufacturing Company
9%
Construction Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business218
Midsize Enterprise98
Large Enterprise144
 

Questions from the Community

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Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

Lion
Information Not Available
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, N2WS and others in Cloud Backup. Updated: October 2026.
919,919 professionals have used our research since 2012.