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Arcserve Cloud Direct vs Veeam Data Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
51st
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (18th)
Veeam Data Platform
Ranking in Cloud Backup
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
434
Ranking in other categories
Backup and Recovery (1st), Disaster Recovery (DR) Software (2nd)
 

Mindshare comparison

As of October 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.7%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 6.5%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform6.5%
Arcserve Cloud Direct0.7%
Other92.8%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
MG
Backup Engineer at Cloud4C Services
Backup policies have strengthened security and replication but still need flexible long-term retention
The support and compatibility are areas of concern. When it comes to Azure workloads, Veeam Data Platform has limitations with only MS SQL database and Cosmos, and no other databases are supported by Veeam Backup for Azure. The main challenge I noticed is that enterprise customers may have a requirement to retain backups for 10 years or 15 years with monthly and weekly backups. In Veeam Data Platform, we do not have customization or compatibility to retain specific data backups as monthly and yearly. The retention schedule is fixed. For instance, it is the first Friday of the backup or the last Friday of the month. If it is weekly, it should be one of the weeks. If it is monthly, it should be the last Friday. For yearly, it is the last Friday of that respective month in that year. However, this should not be the case. When a customer confirms, 'Please go and take an EOD backup and retain it for 10 years,' Veeam Data Platform does not support this sort of customization. I even raised a case with Veeam Data Platform and they clearly stated that Veeam Data Platform only accepts the GFS policy according to the retention defined, and there is no customization available. This is a significant limitation. I should have the customization to go and take a backup of a specific date, month, or year, but Veeam Data Platform does not allow this and restricts me to only the policy supported. For example, if I take any backup, I do not have an option to extend the retention. If a customer asks, 'Please take a backup,' and later requests, 'No, it is very critical. Can you please extend the retention for 15 years?' Veeam Data Platform does not support this. Veeam Data Platform does not allow me to extend the retention in the way other tools do. These are limitations I came across in my experience, and I feel these are minimal requirements. The same features are offered by other third-party backup tools available in the market. From the analytics point of view, I personally feel some challenges. Veeam Data Platform has two different products: VBR and Veeam Backup for Azure. As we are running on cloud platforms, if we are in Azure, we must go for Veeam Backup for Azure. If we need to create copy jobs, I must again come to VBR. However, Veeam ONE is not capable enough to integrate both platforms. For instance, if I am taking backup of workloads through Veeam Backup for Azure, I could not find an option to integrate it into Veeam ONE for reports and analytics. It is only limited to VBR. Whatever jobs we created in VBR are displayed there, but Veeam Backup for Azure does not integrate, at least from what I have explored, and it should not be this way. Veeam ONE should support all Veeam Data Platform products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"I am a specialist in Veeam, and my clients optimized their recovery procedure, and it now requires less time to restore services."
"There are many valuable features, for example how Copy Job is controlling the band with accelerators. The Enterprise Manager is a valuable feature. There are many very useful features. We can push in the market, because we have an advantage over the other solutions."
"Its performance is fine, it supports us very well, and it is able to support our policy for RTO, RPO, and other things that we need."
"The instant VM recovery feature is the most valuable. It is a very good tool for disaster recovery. It is also easy to manage."
"I like how Veeam intuitively integrates with Zerto."
"Veeam Data Platform has positively impacted our organization because we can take backups for all the servers we have in one platform in a specific way for all processes across all servers, making it a centralized backup platform."
"It helps with process restoration, and with Veeam, we never had backup or restoration issues."
"My customers find the backup and recovery ease of use is the most beneficial feature."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"It could use DR features similar to Zerto."
"The price is slightly higher than its competitors."
"Its native capability for talking to the public cloud needs improvement. Connecting to a public cloud is a little bit more of a challenge when it comes to Veeam than it is with Rubrik or Commvault. There are still some hoops that you got to jump through in order to send Veeam backups out to public cloud repositories. It is not as simple as it is with other products."
"We relied on the cloud backup, however, the data in the cloud ended up also getting corrupted due to the ransomware."
"For my client, bandwidth is a problem."
"I prefer a software backup solution that allows me to easily define my origin data, including data files, folders, and virtual machines."
"The solution keeps getting more and more expensive. They should work on the pricing."
"Improve the support of physical servers and bare metal recovery."
 

Pricing and Cost Advice

Information not available
"This is not an expensive solution. It's on the cheaper side."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a five."
"The price is pretty cheap for our market."
"The product is competitively priced."
"Veeam is quite expensive. There are no additional costs to the licensing fees. IBM Spectrum Protect is also expensive. They should improve its pricing. They raise the price every time there is an increase in the features of the product. They should think twice about that."
"Its pricing is really good."
"For what it does, the price is acceptable."
"I would suggest to others that they buy the full license when purchasing this solution."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Construction Company
24%
Comms Service Provider
16%
Healthcare Company
13%
Manufacturing Company
6%
Outsourcing Company
13%
Manufacturing Company
9%
Construction Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business218
Midsize Enterprise98
Large Enterprise144
 

Questions from the Community

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Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

Lion
Information Not Available
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: October 2026.
918,970 professionals have used our research since 2012.