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Arcserve Cloud Direct vs Veeam Data Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
52nd
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (17th)
Veeam Data Platform
Ranking in Cloud Backup
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
434
Ranking in other categories
Backup and Recovery (1st), Disaster Recovery (DR) Software (2nd)
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.7%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Platform is 6.6%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform6.6%
Arcserve Cloud Direct0.7%
Other92.7%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
MG
Backup Engineer at Cloud4C Services
Backup policies have strengthened security and replication but still need flexible long-term retention
The support and compatibility are areas of concern. When it comes to Azure workloads, Veeam Data Platform has limitations with only MS SQL database and Cosmos, and no other databases are supported by Veeam Backup for Azure. The main challenge I noticed is that enterprise customers may have a requirement to retain backups for 10 years or 15 years with monthly and weekly backups. In Veeam Data Platform, we do not have customization or compatibility to retain specific data backups as monthly and yearly. The retention schedule is fixed. For instance, it is the first Friday of the backup or the last Friday of the month. If it is weekly, it should be one of the weeks. If it is monthly, it should be the last Friday. For yearly, it is the last Friday of that respective month in that year. However, this should not be the case. When a customer confirms, 'Please go and take an EOD backup and retain it for 10 years,' Veeam Data Platform does not support this sort of customization. I even raised a case with Veeam Data Platform and they clearly stated that Veeam Data Platform only accepts the GFS policy according to the retention defined, and there is no customization available. This is a significant limitation. I should have the customization to go and take a backup of a specific date, month, or year, but Veeam Data Platform does not allow this and restricts me to only the policy supported. For example, if I take any backup, I do not have an option to extend the retention. If a customer asks, 'Please take a backup,' and later requests, 'No, it is very critical. Can you please extend the retention for 15 years?' Veeam Data Platform does not support this. Veeam Data Platform does not allow me to extend the retention in the way other tools do. These are limitations I came across in my experience, and I feel these are minimal requirements. The same features are offered by other third-party backup tools available in the market. From the analytics point of view, I personally feel some challenges. Veeam Data Platform has two different products: VBR and Veeam Backup for Azure. As we are running on cloud platforms, if we are in Azure, we must go for Veeam Backup for Azure. If we need to create copy jobs, I must again come to VBR. However, Veeam ONE is not capable enough to integrate both platforms. For instance, if I am taking backup of workloads through Veeam Backup for Azure, I could not find an option to integrate it into Veeam ONE for reports and analytics. It is only limited to VBR. Whatever jobs we created in VBR are displayed there, but Veeam Backup for Azure does not integrate, at least from what I have explored, and it should not be this way. Veeam ONE should support all Veeam Data Platform products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"We use it to back up and restore our virtual machine in a live environment without restoring the complete virtual machine, as it just mounts its storage to the NFS and makes the machine live in seconds, which is our favourite feature in Veeam ONE."
"Veeam Backup allows FLEXdata Solutions to offer a more complete data protection strategy to our client-base, and one that delivers greater business value than the majority of legacy backup solutions in-place today."
"It's very easy to work with and it's very reliable."
"It is a very solid product with an easy UI."
"I like the backup and backup copy features."
"The solution is carefully designed to be easy to use - even if you're in a panic."
"We are satisfied with the technical support."
"Veeam Data Platform offers features specifically designed for ransomware defense."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"Veeam Backup Replication could improve by making the monitoring system free. If I would like to have any monitoring system by Veeam I have to purchase it. It should come free with the solution. They should provide a monitoring system to make the work easier and smooth."
"The price could be lower."
"The ease of use could be improved, but I don't have a very deep amount of experience in Veeam, so it's difficult to say what could be improved."
"Just keep in mind its functionality because, as of now, it is limited to VMs."
"The implementation was straightforward. However, we used an integrator, the process could be easier for us to do it ourselves."
"They still don’t have a plugin for use with EMC Data Domain."
"The main challenge I noticed is that enterprise customers may have a requirement to retain backups for 10 years or 15 years with monthly and weekly backups, but in Veeam Data Platform, we do not have customization or compatibility to retain specific data backups as monthly and yearly."
"We had issues with the technical support. We had a very good response for some incidents and a very bad one for other incidents."
 

Pricing and Cost Advice

Information not available
"Customers require a perpetual license for the product. However, along with the license, they must also subscribe to the support service for one year or three years under a separate contract."
"The price of this product is very good."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"We dont have the exact licensing costs, but we pay for a comprehensive service package that includes technical support, cloud services, and data center services. There may be additional costs beyond the standard license, but I'm not sure about the specifics. However, I believe the yearly cost is around five thousand dollars."
"We pay every month for Enterprise Plus. There are no additional costs."
"We purchase a license annually."
"We are fine with its pricing policy."
"The license subscription could be more straightforward."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Construction Company
23%
Comms Service Provider
17%
Healthcare Company
12%
Manufacturing Company
6%
Outsourcing Company
13%
Manufacturing Company
10%
Construction Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business218
Midsize Enterprise99
Large Enterprise144
 

Questions from the Community

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Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

Lion
Information Not Available
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, N2WS and others in Cloud Backup. Updated: October 2026.
921,749 professionals have used our research since 2012.