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Arcserve Cloud Direct vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
63rd
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (19th)
Veeam Data Platform
Ranking in Cloud Backup
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
433
Ranking in other categories
Backup and Recovery (1st), Disaster Recovery (DR) Software (2nd)
 

Mindshare comparison

As of July 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.6%, up from 0.3% compared to the previous year. The mindshare of Veeam Data Platform is 6.9%, down from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform6.9%
Arcserve Cloud Direct0.6%
Other92.5%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
JitendraSadaye - PeerSpot reviewer
Associate Technical Specialist at a consultancy with 10,001+ employees
Backup operations have become reliable and reporting now simplifies hybrid cloud protection
Veeam Data Platform has Veeam Enterprise Manager as well as Veeam ONE as valuable features, which allow us to generate various kinds of reports that are required for the customer. Instant VM Recovery is a good feature of the high-speed recovery features in Veeam Data Platform, and Continuous Data Protection (CDP) is also a good feature. Ransomware protection is a good feature added in Veeam Data Platform from version 12 onwards, and the ability to create immutable repositories is also a good feature in Veeam. The analytics part of Veeam Data Platform is a good solution because I have worked on various backup technologies such as EMC NetWorker and NetBackup. However, I have not used the analytical parts currently but will check it out. Streamlining processes as well as saving money are benefits that Veeam Data Platform provides for the end user, as it allows for application-aware backups and database backups without the need for various kinds of licenses that other backup software requires. Veeam offers socket-based licenses, instance-based licenses, and capacity-based licenses, which is a great feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"The most important part is that you actually know you have a backup of the whole virtual server."
"I have been in contact with technical support and they are very good."
"The solution's instant recovery feature is good and allows you to capture and copy individual files."
"Saves IT operations a lot of time and frustration, and the ROI for our CFO is tremendous whereas we did not have data deduplication on our previous backup product, unless licensed at a cost higher per GB than buying storage."
"The customer service with Veeam is great, one of the best I have ever had to deal with, and the technical support is great, with very patient and knowledgeable staff who helped me through some very complex issues."
"Veeam Backup Replication is stable I have not had any problems."
"Very good product for a mid-range company."
"Veeam Backup Replication's most valuable features are it is easy to use and manage."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"I don't see much room for improvement except that the price could be better."
"Overall, I'm not happy with the pricing. The price could be improved. Every year, most vendors try to increase the price. It says it's being upgraded, but there's no improvement. The product stays the same, but the licensing costs are increasing."
"No issues as such with stability and scalability, but from the deployment perspective, we expect it to support a hybrid environment - multiple-edition deployment within one single Veeam Backup Server instance."
"The whole graphical user interface is very easy, but the details are hidden deeply and aren't easily visible. You cannot easily see the details and explore or choose the settings. We should be able to easily explore various settings and options. If you can see more details while choosing the settings or setting it up, it helps in getting the software running easily. For example, in Microsoft Office, you can see much more in the interface than in Veeam Backup & Replication. It is a complex software. It is not easy to use, and you must know what to do and where to do. The user manual has more than a thousand pages. They should give some direct information through the software and improve the software. On their website, they can have some videos and step-by-step information to make us come straight to our goals."
"The cost of adding additional sockets. It was a lot more than just purchasing an additional agent like you would for Backup Exec or StorageCraft."
"The software really needs to expand into physical machines backups."
"At this point, my only complaint is about the licensing costs."
"Client/agent for non-virtualized servers: This can be improved by integrating them in the same way as the virtual servers and integrating them into the same backup jobs."
 

Pricing and Cost Advice

Information not available
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"I find the pricing to be okay."
"I would rate the pricing six out of ten when compared to other competitors."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a five."
"It's expensive and costs about 4000 a year."
"Pricing is not the cheapest, but you get a lot of value for your money."
"Veeam Backup and Replication is a cost-effective solution"
"The price of Veeam Backup Replication could be reduced. The customers are looking at other products because the price is higher than some of the competition."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business219
Midsize Enterprise98
Large Enterprise142
 

Questions from the Community

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Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

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Information Not Available
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: July 2026.
904,899 professionals have used our research since 2012.