

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery.
Most cases are handled perfectly.
I would rate their technical support a 10 out of 10.
The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.
A key area for improvement for VMware would be response time.
Dell has good technical support in Saudi Arabia.
The support is all provided by Dell, and it is quite good.
It involves acquiring additional licenses as needed.
I would rate the scalability part of Veeam Data Platform 10 out of 10 because we have the ability to scale out the product at any time with scale-out backup repositories and can add licenses as needed.
In order to scale Veeam Data Platform, we have to pay a lot more money.
There are limitations, such as the inability to upgrade from a single to dual CPU in certain configurations.
Scalability is easy with VxRail.
Scalability is good with VxRail.
There are no issues with stability in Veeam Data Platform.
I can say the stability of Veeam Data Platform is almost 8 to 9, as the cluster functionality was not there in earlier platforms such as version 12, but is provided in version 13.
It is a very stable and mature product, with centralized management and upgrades being perfect for us.
The product is very stable, and I rate its stability as nine out of ten.
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
Reducing it by 20% would make it more accessible to a broader range of customers.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
It requires a very clean environment to proceed without issues.
VxRail could be enhanced through additional integration with NVMe technology.
The major issue with VxRail is the razoring process, which can only be performed by Dell.
I don't consider the price expensive given its importance.
A reduction of 20% in the current cost would make the solution more attractive to clients.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
Previously, the cost was higher, however, recent changes in VMware pricing have reduced it.
The cost varies for us as a large company because we receive special offers from Dell.
Purchasing VxRail is quite expensive compared to a simple Dell server.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
The most important aspect of this platform is data security with immutable data in the storage.
Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance.
Customers prefer the single pane of glass management and integration with VMware, which makes it easier for them to proceed with decisions involving VMware products.
The most valuable feature of VxRail is the VxRail Manager, which centralizes resources like storage built with vSAN.
The features of VxRail that we find most useful for our customers include the easy update mechanism and the support for both VMware and hardware.
| Product | Market Share (%) |
|---|---|
| Veeam Data Platform | 7.6% |
| Commvault Cloud | 4.4% |
| Rubrik | 4.1% |
| Other | 83.9% |
| Product | Market Share (%) |
|---|---|
| VxRail | 13.8% |
| VMware vSAN | 11.4% |
| Nutanix Cloud Infrastructure (NCI) | 8.8% |
| Other | 66.0% |

| Company Size | Count |
|---|---|
| Small Business | 217 |
| Midsize Enterprise | 99 |
| Large Enterprise | 139 |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 43 |
| Large Enterprise | 56 |
Veeam Data Platform is a leader in data resilience, providing businesses with reliable and secure backup, recovery, and advanced data insights. It is designed to combat today's cyber threats while ensuring data remains protected, adaptable, and recoverable.
Engineered to offer a seamless and powerful data resilience experience, Veeam Data Platform helps organizations with intelligent protection beyond just backup. It enables orchestrated and verifiable recovery processes, helping maintain continuous operations. By offering integrated solutions against evolving cyber threats, this platform assures businesses of data availability and precision restoration, empowering them to remain resilient under any circumstances. Its robust security features, coupled with efficient replication and deduplication benefits, deliver confidence in data management across hybrid and cloud deployments.
What features make Veeam Data Platform stand out?Veeam Data Platform is primarily used for managing backup and replication across VMware and Hyper-V environments, supporting both cloud and on-premises infrastructures. In industries managing significant IT services, it assists in disaster recovery and virtual machine protection, enhancing business continuity. Its integration with applications like Microsoft Office 365 ensures reliable data protection and quick recovery, making it beneficial for those looking to streamline operations across diverse deployment scenarios.
VxRail is a hyper-converged infrastructure appliance co-engineered by Dell Technologies and VMware, designed to optimize VMware environments by simplifying compute, storage, virtualization, and management.
Built on VMware vSAN software, VxRail ensures high performance, reliability, and flexibility. It supports a broad array of workloads, from business-critical applications to next-generation use cases. VxRail simplifies infrastructure management with powerful integration and seamless scalability, offering centralized management and user-friendly interfaces. Streamlined updates, robust lifecycle management, and one-click upgrades facilitate a user-centric experience that minimizes deployment complexity and staffing needs. However, its performance with disk deduplication, integration with public clouds, and processor support can be enhanced, along with pricing and licensing improvements.
What features define VxRail?Organizations across sectors such as finance, telecommunications, education, and manufacturing utilize VxRail for its scalability, ease of deployment, and infrastructure management capabilities. It aids in server and application hosting, storage, and virtualization management, often employing VMware integration. The platform is valued for its ability to consolidate IT components, support VDI solutions, and enhance cloud readiness and resource allocation.
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