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VMware Carbon Black Cloud vs WatchGuard EPDR comparison

VMware and WatchGuard are both solutions in the Endpoint Detection and Response (EDR) category. VMware is ranked #46 with an average rating of 8.0, while WatchGuard is ranked #34 with an average rating of 9.0. VMware holds a 0.2% mindshare in EDR, compared to WatchGuard’s 0.6% mindshare. Additionally, 93% of VMware users are willing to recommend the solution, compared to 100% of WatchGuard users who would recommend it.
VMware Carbon Black Cloud
Read 18 VMware Carbon Black Cloud reviews
  • 375 Views
  • 290 Comparison Views
93% willing to recommend
WatchGuard EPDR
Read 5 WatchGuard EPDR reviews
  • 585 Views
  • 477 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

VMware Carbon Black Cloud and WatchGuard EPDR are two leading cybersecurity solutions. VMware Carbon Black Cloud excels in pricing and customer support, but WatchGuard EPDR offers superior features and is deemed worth the price difference.

Features: VMware Carbon Black Cloud users highlight its strong threat detection, real-time response capabilities, and cost-effectiveness. WatchGuard EPDR users mention its comprehensive security suite, advanced threat intelligence, and extensive feature set.

Room for Improvement: VMware Carbon Black Cloud users suggest enhancements in data reporting, malware detection accuracy, and integration with other tools. WatchGuard EPDR users point to the need for better scalability, improved customer service experiences, and simpler initial setup.

Ease of Deployment and Customer Service: VMware Carbon Black Cloud users generally find deployment straightforward and praise its responsive customer service. WatchGuard EPDR also receives positive feedback but notes occasional complexities in initial setup and mixed experiences with support.

Pricing and ROI: Users find VMware Carbon Black Cloud to be cost-effective with satisfactory ROI. WatchGuard EPDR’s higher initial cost is offset by its comprehensive features, leading users to feel justified in their investment.

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To learn more, read our detailed VMware Carbon Black Cloud vs. WatchGuard EPDR Report (Updated: April 2025).
Buyer's Guide
VMware Carbon Black Cloud vs. WatchGuard EPDR
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
VMware Carbon Black Cloud offers cost savings, improved security, centralized protection, better efficiency, and quick ROI with automation features.
Sentiment score
7.0
WatchGuard EPDR delivers strong performance, enhancing security and productivity while offering cost-effective, comprehensive threat protection and efficient endpoint management.
 

Customer Service

Sentiment score
6.6
Users typically find VMware Carbon Black Cloud support efficient, with no negative feedback reported and alternative contacts available for assistance.
Sentiment score
8.6
WatchGuard EPDR support is valued for excellent technical assistance, effective forums, and reliable service with minimal issues reported.
No quotes available
For more quotes and insights, download the VMware Carbon Black Cloud report
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
For more quotes and insights, download the WatchGuard EPDR report
 

Scalability Issues

Sentiment score
7.6
VMware Carbon Black Cloud is highly rated for scalability, performing well in diverse environments from small to enterprise businesses.
Sentiment score
8.3
WatchGuard EPDR is scalable, efficiently manages workloads, offers centralized deployment, easy licensing, and robustly supports expanding needs.
 

Stability Issues

Sentiment score
7.0
VMware Carbon Black Cloud became reliable after initial instability, with high user satisfaction despite minor performance issues on large deployments.
Sentiment score
8.1
WatchGuard EPDR is praised for its stability, reliable performance, and efficiency in threat management, meeting user expectations consistently.
 

Room For Improvement

VMware Carbon Black Cloud needs better false positive handling, agent efficiency, support improvement, and enhanced features, training, and global support.
WatchGuard EPDR requires competitive pricing, enhanced features, better integration, improved antivirus, and refined web filtering for Latin America.
No quotes available
For more quotes and insights, download the VMware Carbon Black Cloud report
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
For more quotes and insights, download the WatchGuard EPDR report
 

Setup Cost

WatchGuard EPDR pricing is seen as justified and competitive, offering value compared to alternatives like Palo Alto XDR.
No quotes available
For more quotes and insights, download the VMware Carbon Black Cloud report
The pricing is slightly high, but the product quality justifies it.
For more quotes and insights, download the WatchGuard EPDR report
 

Valuable Features

VMware Carbon Black Cloud offers cost-effective, real-time security with intrusion alerts, quarantine, host isolation, data search, and threat hunting.
WatchGuard EPDR offers zero-trust security, AI alerts, patch management, and excels in ransomware handling and application-based configurations.
No quotes available
For more quotes and insights, download the VMware Carbon Black Cloud report
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
For more quotes and insights, download the WatchGuard EPDR report
 

Categories and Ranking

VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
46th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (6th)
WatchGuard EPDR
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
Endpoint Protection Platform (EPP) (43rd)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. The mindshare of WatchGuard EPDR is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.
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Phillip Evely - PeerSpot reviewer
Provides good reporting features, saves time, and protects endpoints
The setup is very easy. We have deployed the solution on-premise but can also do it on the cloud. It has a cloud functionality. I can push it from the cloud directly to the endpoint, or I can do it via a group policy. The enterprise-wide deployment takes a day. It is very simple. Once the agent is deployed in any subnet, it monitors the network traffic and informs me about endpoints that don't have the agent. I get alerted via a report. If I have a problem, I can manually deploy on those endpoints. The product is set to auto-update. It updates on its own.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
12%
Real Estate/Law Firm
11%
Healthcare Company
8%
Comms Service Provider
15%
Computer Software Company
11%
Security Firm
7%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
See all answers
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
See all answers
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
See all answers
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
See all answers
What is your experience regarding pricing and costs for WatchGuard EPDR?
The pricing is slightly high, but the product quality justifies it. The price is fair, neither too high nor too low. Considering all its features, an increase in price would be justifiable.
See all answers
What needs improvement with WatchGuard EPDR?
I have not found anything requiring improvement. However, overall, the category level should be enhanced. The categories in the web filtering should be more comprehensive. When a URL is not categor...
See all answers
 

Comparisons

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Rapid7 InsightIDR vs VMware Carbon Black Cloud Logo
Rapid7 InsightIDR vs VMware Carbon Black Cloud
Compared 29% of the time
VMware Carbon Black Endpoint vs VMware Carbon Black Cloud Logo
VMware Carbon Black Endpoint vs VMware Carbon Black Cloud
Compared 23% of the time
Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud Logo
Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud
Compared 18% of the time
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Panda Adaptive Defense 360 vs WatchGuard EPDR Logo
Panda Adaptive Defense 360 vs WatchGuard EPDR
Compared 31% of the time
ESET Endpoint Protection Platform vs WatchGuard EPDR Logo
ESET Endpoint Protection Platform vs WatchGuard EPDR
Compared 13% of the time
CrowdStrike Falcon vs WatchGuard EPDR Logo
CrowdStrike Falcon vs WatchGuard EPDR
Compared 9% of the time
Microsoft Defender XDR vs WatchGuard EPDR Logo
Microsoft Defender XDR vs WatchGuard EPDR
Compared 7% of the time
Microsoft Defender for Business vs WatchGuard EPDR Logo
Microsoft Defender for Business vs WatchGuard EPDR
Compared 6% of the time
More WatchGuard EPDR Competitors
 

Product Reports

Buyer's Guide
VMware Carbon Black Cloud
March 2025
VMware Carbon Black Cloud reportDownload VMware Carbon Black Cloud product report
Buyer's Guide
WatchGuard EPDR
March 2025
WatchGuard EPDR reportDownload WatchGuard EPDR product report
 

Also Known As

Carbon Black CB Response
No data available
 

Overview

Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.
VMware

EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc. 
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall. 
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.

WatchGuard
 

Sample Customers

ALLETE belk
Information Not Available
Buyer's Guide
VMware Carbon Black Cloud vs. WatchGuard EPDR
April 2025
Free Report: VMware Carbon Black Cloud vs. WatchGuard EPDR
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