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VMware Carbon Black Cloud vs WatchGuard Threat Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
VMware Carbon Black Cloud offers cost savings, improved security, centralized protection, better efficiency, and quick ROI with automation features.
Sentiment score
8.0
WatchGuard Threat Detection and Response enhances threat detection, reduces manual intervention, and improves ROI by optimizing network security and operational efficiency.
 

Customer Service

Sentiment score
6.6
Users typically find VMware Carbon Black Cloud support efficient, with no negative feedback reported and alternative contacts available for assistance.
Sentiment score
9.5
WatchGuard offers fast, reliable support with high satisfaction, but some suggest room for improvement in customer service.
 

Scalability Issues

Sentiment score
7.6
VMware Carbon Black Cloud is highly rated for scalability, performing well in diverse environments from small to enterprise businesses.
Sentiment score
7.9
WatchGuard Threat Detection and Response is praised for its scalability and efficient adaptation to varying organizational sizes.
 

Stability Issues

Sentiment score
7.0
VMware Carbon Black Cloud became reliable after initial instability, with high user satisfaction despite minor performance issues on large deployments.
Sentiment score
8.7
WatchGuard Threat Detection and Response is praised for stability, reliability, and easy maintenance, though some desire scheduled scans.
 

Room For Improvement

VMware Carbon Black Cloud needs better false positive handling, agent efficiency, support improvement, and enhanced features, training, and global support.
WatchGuard Threat Detection and Response struggles with efficiency, pricing, integration, and management, requiring enhancements in various areas.
 

Setup Cost

WatchGuard Threat Detection offers competitive pricing, ideal for small businesses, balancing affordability with features and support.
 

Valuable Features

VMware Carbon Black Cloud offers cost-effective, real-time security with intrusion alerts, quarantine, host isolation, data search, and threat hunting.
WatchGuard Threat Detection and Response is user-friendly with comprehensive protection, effective analytics, and seamless configuration and deployment features.
 

Categories and Ranking

VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
46th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (6th)
WatchGuard Threat Detection...
Ranking in Endpoint Detection and Response (EDR)
39th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. The mindshare of WatchGuard Threat Detection and Response is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.
Jose Fos - PeerSpot reviewer
The solution provides automated responses and helps protect our systems
We use the solution to protect our systems. We also use it for real-time detection The tool provides automated responses. It has a lot of features. The interface is not the best. I do not like it. The reports must also be improved. I am currently using the solution. I have contacted the…
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
848,396 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
12%
Real Estate/Law Firm
11%
Healthcare Company
8%
Computer Software Company
18%
Comms Service Provider
10%
Retailer
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
What needs improvement with WatchGuard Threat Detection and Response?
The pricing of WatchGuard Threat Detection and Response could be improved. It's not the cheapest option available. That said, it often meets our needs effectively. There are areas for improvement i...
What is your primary use case for WatchGuard Threat Detection and Response?
WatchGuard Threat Detection and Response is used to monitor traffic and give alarms to the administration if something goes wrong. It reacts when services protected by it are attacked and sends not...
 

Also Known As

Carbon Black CB Response
WatchGuard TDR
 

Overview

 

Sample Customers

ALLETE belk
Goodwill New York / New Jersey, F4 IT, Café Comunicação Integrada
Find out what your peers are saying about VMware Carbon Black Cloud vs. WatchGuard Threat Detection and Response and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.