VMware Carbon Black Endpoint vs Webroot Business Endpoint Protection comparison

VMware and OpenText are both solutions in the Endpoint Protection Platform (EPP) category. VMware is ranked #21 with an average rating of 7.7, while OpenText is ranked #42 with an average rating of 7.0. VMware holds a 1.7% mindshare in EPP, compared to OpenText’s 0.7% mindshare. Additionally, 88% of VMware users are willing to recommend the solution, compared to 89% of OpenText users who would recommend it.

VMware Carbon Black Endpoint

Read 63 VMware Carbon Black Endpoint reviews

5,906 Views
4,220 Comparison Views

88% willing to recommend

Webroot Business Endpoint P...

Read 31 Webroot Business Endpoint Protection reviews

1,825 Views
1,533 Comparison Views

89% willing to recommend

VMware Carbon Black Endpoint

Webroot Business Endpoint P...

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

VMware Carbon Black Endpoint and Webroot Business Endpoint Protection are both prominent endpoint protection solutions. Users report a preference for the pricing and support of VMware Carbon Black Endpoint, though Webroot Business Endpoint Protection's features are seen as superior and worth the investment.

Features: VMware Carbon Black Endpoint offers advanced threat detection capabilities, comprehensive monitoring, and detailed analytical tools. Webroot Business Endpoint Protection is known for its lightweight design, fast performance, and reliable protection against malware and phishing attacks.

Room for Improvement: VMware Carbon Black Endpoint could improve system performance optimization, reporting tools, and user interface. Webroot Business Endpoint Protection needs stronger customer support, better integration capabilities, and expanded threat intelligence features.

Ease of Deployment and Customer Service: VMware Carbon Black Endpoint is more complex to deploy but has excellent customer service during the process. Webroot Business Endpoint Protection is simpler and quicker to deploy but has less satisfactory customer service compared to VMware.

Pricing and ROI: VMware Carbon Black Endpoint involves higher setup costs but offers advanced capabilities and strong support that justify the investment. Webroot Business Endpoint Protection is more cost-effective with quicker ROI driven by efficient malware protection and lower initial costs.

To learn more, read our detailed VMware Carbon Black Endpoint vs. Webroot Business Endpoint Protection Report (Updated: April 2025).

Buyer's Guide

VMware Carbon Black Endpoint vs. Webroot Business Endpoint Protection

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

VMware Carbon Black Endpoint

Ranking in Endpoint Protection Platform (EPP)

21st

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Security Incident Response (1st), Endpoint Detection and Response (EDR) (15th), Ransomware Protection (5th)

Webroot Business Endpoint P...

Ranking in Endpoint Protection Platform (EPP)

42nd

Average Rating

7.8

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of VMware Carbon Black Endpoint is 1.7%, down from 2.5% compared to the previous year. The mindshare of Webroot Business Endpoint Protection is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Nikunj Kamboj

Cybersecurity Analyst at OnX Canada

Integrates well with our existing SIEM tool and helps in identifying suspicious activities

The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

Read full review

Rick Cassel

Owner at R. A. Cassel & Associates

Lightweight and not hard to set up however, does not offer good reporting

We've had a couple of events both this year and last year where it just didn't seem to catch ransomware, which is impossible to do if someone has hands-on with the system. There were some things that they had or used to have or don't have that I still haven't figured out called journaling. And it was supposed to be a way to roll back changes that were made. However, they're telling me they don't have that. That's not in the system. It’s my understanding that it doesn’t actually scan any files at all. They just look at their database of files they've scanned previously, and either it matches or doesn't. That might be where the shortcoming is, is that it just can't stay up-to-date fast enough to stop new things that are coming in. It's an after-the-fact anti-virus. It doesn't do anything proactive. The virus has to hit the machine before it detects it. There is one thing that is deplorable with the product that I would change as soon as I found a better one. However, the reports are worthless. You go and look at a scan report and cannot get a log of machines. I can log into a console and see the files were scanned every day at 2:00 AM, and they all passed green or something was detected and removed. However, you have to go to the console. I don't have anything that I can send to my client on reports. What they give you is a bunch of bar graphs with no details. You can't drill down. It'll say two infections. However, it doesn't tell you what machines. You've just really got several different reports, and they're all just a bunch of graphs and wasted paper. There's nothing really substantial. The reports that I can use for client-facing, once a month, to say, "Here, we scanned all these workstations. Here are our results," don’t exist. They've got fake reports. I've screamed about that for years, and they just won't do anything. Therefore, I created my own little up-to-date or not ask fail-type report. I send that to them in place of a report directly from a product.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Provides visibility into the chain of attack and threats that use valid operating system processes to execute attacks."

"The most valuable feature of the solution stems from the support it provides."

"The feature I found most valuable in Carbon Black CB Defense is the ongoing monitoring feature that works by emailing updates about any detections found."

"I rate Carbon Black CB Defense an eight out of ten for the ease of its initial setup."

"There's lots of very useful documentation online to help troubleshoot and learn about the product."

"The threat analysis functionality is good."

"Some of the valuable features I have found are the online documentation of the solution is well organized and thorough. I like the simplicity of bypass and the visualization of the active components."

"It gives you all of the information in a short and sweet fashion."

More VMware Carbon Black Endpoint pros

"It monitors traffic and keeps us from getting ransomware or other viruses."

"I rate the initial setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy."

"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."

"The main reason we had Webroot is that it was cost-effective for our clients."

"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."

"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."

"The solution is very simple and straightforward to use."

"The traffic security monitoring, traffic application access feature called the agent, the main feature which is the endpoint security feature are the ones I found valuable. And it also had the in branch security in kind of SD WAN, good three hundred and sixty protection. It is specific and there is ease of deployment also present."

More Webroot Business Endpoint Protection pros

Cons

"The pricing could be more reasonable."

"The local technical support is very poor, but the support from headquarters is very nice."

"It could be a bit complicated. You have to be very familiar with Carbon Black to understand what it is doing and why it is doing. I would like to have more explanations and simplification in the user interface. It would be good to get help and see more explanations. It should tell us that a software is blocked and the reason for it. It would be good to be able to build chains in terms of what caused what, what worked, and what caused an issue. We are now moving from Carbon Black to Cortex XDR. While choosing antivirus software, we were also looking at Carbon Black because it also has an antivirus package, and it is next-generation, but we were told that Carbon Black doesn't support firewalls. We have Palo Alto firewalls. We would have chosen this solution if it supported firewalls, in particular next-generation firewalls, but unfortunately, it doesn't. Therefore, we decided on Cortex XDR because it integrates with Palo Alto firewalls."

"Its compatibility can be improved. It did crash a server during deployment, which is not something that I want to happen. Its deployment should also be easier. The whole deployment cycle needs to be simplified. It is an enterprise solution, and to set it up right now, you have to be an expert."

"In the past, we've seen some stability issues in the latest version releases. We tend to hang back one version just to make sure issues are fully resolved to avoid user disruption."

"What was rolled out to my company are mixed versions of Carbon Black CB Defense, so what I'd like to see in the next release is more synchronization, where it can detect the endpoint that's running an old version and suggest updates."

"I'm not sure as to the logic of how we've decided to customize it. We've only really used it since February and therefore there may be more to do on that front. That's why it's hard to say if something is missing or if we just aren't utilizing it."

"The tech support communicates, but it's just not with movement."

More VMware Carbon Black Endpoint cons

"We need to know more details about how the virus interacted with the computer."

"It doesn't do anything proactive. The virus has to hit the machine before it detects it."

"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."

"Webroot Business Endpoint Protection needs to improve its ability to detect threats."

"I believe that Webroot Business Endpoint Protection should offer a more modern UI."

"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."

"An updated UI would be nice, but is not hardly used."

More Webroot Business Endpoint Protection cons

Pricing and Cost Advice

"VMware Carbon Black Endpoint is an expensive product."

"The pricing is annually based and operates through another department than mine."

"The pricing is very high."

"Price-wise, VMware Carbon Black Endpoint is a highly-priced solution. Regarding the licensing cost of the solution, one needs to opt for an annual subscription."

"CB Defense is available on a yearly subscription and is priced by the number of endpoints."

"The cost/benefit factor has great relevance in Cb Defense implementations."

"The platform is expensive."

"We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."

More VMware Carbon Black Endpoint pricing and cost advice

"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."

"We are on an annual subscription for the use of Webroot Business Endpoint Protection."

"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."

"Webroot is less expensive than SentinelOne."

"Get a trial, then a multi-year license."

"From a pricing standpoint, I would rate it a four out of five."

"Work on a price tier plan."

"The solution is very cost-effective."

More Webroot Business Endpoint Protection pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

11%

Government

10%

Manufacturing Company

Computer Software Company

19%

Real Estate/Law Firm

13%

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What do you like most about Carbon Black CB Defense?

VMware Carbon Black Endpoint is a highly stable solution.

See all answers

What do you like most about Webroot Business Endpoint Protection?

I haven't observed any of the instabilities in the solution. It is a stable solution.

See all answers

What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?

Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.

See all answers

What needs improvement with Webroot Business Endpoint Protection?

Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.

See all answers

Comparisons

CrowdStrike Falcon vs VMware Carbon Black Endpoint

Compared 15% of the time

Microsoft Defender for Endpoint vs VMware Carbon Black Endpoint

Compared 13% of the time

SentinelOne Singularity Complete vs VMware Carbon Black Endpoint

Compared 9% of the time

Trellix Endpoint Security vs VMware Carbon Black Endpoint

Compared 9% of the time

Trend Micro Deep Security vs VMware Carbon Black Endpoint

Compared 8% of the time

More VMware Carbon Black Endpoint Competitors

Microsoft Defender for Endpoint vs Webroot Business Endpoint Protection

Compared 27% of the time

CrowdStrike Falcon vs Webroot Business Endpoint Protection

Compared 20% of the time

HP Wolf Security vs Webroot Business Endpoint Protection

Compared 15% of the time

Huntress Managed EDR vs Webroot Business Endpoint Protection

Compared 14% of the time

SentinelOne Singularity Complete vs Webroot Business Endpoint Protection

Compared 8% of the time

More Webroot Business Endpoint Protection Competitors

Product Reports

Buyer's Guide

VMware Carbon Black Endpoint

March 2025

Download VMware Carbon Black Endpoint product report

Buyer's Guide

Webroot Business Endpoint Protection

March 2025

Webroot Business Endpoint Protection report

Download Webroot Business Endpoint Protection product report

Also Known As

Carbon Black CB Defense, Bit9, Confer

Webroot SecureAnywhere Business Endpoint Protection

Overview

VMware Carbon Black Endpoint provides comprehensive endpoint security against ransomware, spyware, malware, and viruses, catering to both cloud and on-premise environments.

VMware Carbon Black Endpoint facilitates endpoint detection and response, threat hunting, application control, antivirus support, and protection for virtual and physical machines. Features include intelligent learning, whitelisting, and integration with other security tools, making it suitable for distributors, MSPs, and enterprises seeking advanced threat defense and real-time monitoring. With its capability to detect and stop malicious executables, it supports both offline and online environments and offers tools like command shell access for deeper investigation.

What are the key features of VMware Carbon Black Endpoint?

Intelligent learning: Improves detection capabilities over time.
Whitelisting: Allows only approved applications to run.
Integration with other security tools: Enhances overall security posture.
Centralized cloud control: Manages endpoints from a single interface.
Command shell access: Offers deeper investigation capabilities.
Dynamic grouping: Facilitates organized endpoint management.
Simplified policy management: Streamlines security policy implementation.
API for system remoting: Allows remote system access and management.
Twenty-four-seven support: Provides continuous assistance and response.

What are the benefits of VMware Carbon Black Endpoint?

Real-time monitoring: Offers constant vigilance against threats.
Threat hunting: Identifies and mitigates threats proactively.
Historical data analysis: Assists in understanding past incidents and patterns.
Improved endpoint protection: Enhances overall endpoint security.
Enhanced threat detection: Reduces exposure to advanced threats.

VMware Carbon Black Endpoint is implemented across various industries including technology, healthcare, and finance. Organizations utilize it in cloud and hybrid environments, enhancing their security frameworks with real-time monitoring, intelligent learning, and robust threat detection capabilities tailored to their specific industry needs.

VMware

Webroot Business Endpoint Protection provides comprehensive endpoint protection, antivirus, and security features across devices like mobiles, computers, and servers to prevent malware and other threats.

Webroot Business Endpoint Protection helps businesses manage endpoint security through its robust cloud application and integrates with RMM tools for improved management and pricing. It offers EMS service, automatic updates, and a lightweight agent, ensuring ease of use and minimal resource consumption across all devices. This solution maintains a cloud-based database for real-time threat recognition and delivers strong performance with low resource usage, leveraging heuristic AI for threat detection. Companies use it for its antivirus, firewall functions, device location and wiping, and security policy applications, contributing to effective security management.

What are the key features?

Endpoint Protection: Safeguards computers, mobiles, and servers from threats.
Cloud Integration: Manages security through a robust cloud application.
Automatic Updates: Ensures devices are consistently protected with the latest updates.
Lightweight Agent: Minimizes resource usage while delivering high performance.
Heuristic AI: Provides advanced threat detection and prevention capabilities.
EMS Service: Manages security effectively across all endpoints.

What benefits should you look for?

Efficiency: Low resource usage for optimal device performance.
Ease of Use: Simplified installation and configuration processes.
Real-Time Threat Detection: Immediate response to potential threats.
Cost-Effectiveness: Affordable pricing with clear, transparent models.
Comprehensive Protection: Complete security measures for various devices.

Webroot Business Endpoint Protection is implemented across industries to ensure robust endpoint security. Its integration with RMM tools allows for seamless management in IT environments, while its cloud-based threat detection provides essential cybersecurity for sectors such as healthcare, finance, and education.

OpenText

Sample Customers

Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America

Mytech Partners

Buyer's Guide

VMware Carbon Black Endpoint vs. Webroot Business Endpoint Protection

April 2025

Free Report: VMware Carbon Black Endpoint vs. Webroot Business Endpoint Protection

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