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VMware Carbon Black Endpoint vs Webroot Business Endpoint Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
Sentiment score
3.9
Webroot Business Endpoint Protection's customer service is highly rated, but technical support experiences vary, with email preferred over live chat.
 

Room For Improvement

No sentiment score available
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
Sentiment score
3.1
Webroot Business Endpoint Protection needs improvements in detection, interface, reporting, ransomware defense, support, and integration for better reliability.
Real-time threat detection also doesn't work as it should.
 

Scalability Issues

No sentiment score available
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
Sentiment score
10.0
Webroot Business Endpoint Protection is praised for its scalability, allowing seamless user expansion and efficient management for growing companies.
 

Setup Cost

Sentiment score
3.0
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
Sentiment score
1.0
Webroot Business Endpoint Protection is seen as cost-effective, especially for multi-year licenses, and competitively priced versus competitors.
I would rate their pricing a one or a two out of ten.
 

Stability Issues

Sentiment score
7.5
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
Sentiment score
5.3
Webroot Business Endpoint Protection is reliable and efficient with minimal issues, delivering high user satisfaction and performance.
It lacks the ability to detect threats effectively.
 

Valuable Features

Sentiment score
8.8
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
Sentiment score
8.3
Webroot Business Endpoint Protection offers AI-powered security, easy management, and cost-effective cloud integration with minimal performance impact.
Their integration is superior, with multiple integrations with different products that managed service providers use.
 

Categories and Ranking

VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
18th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Security Incident Response (1st), Endpoint Detection and Response (EDR) (15th), Ransomware Protection (4th)
Webroot Business Endpoint P...
Ranking in Endpoint Protection Platform (EPP)
39th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of VMware Carbon Black Endpoint is 2.0%, down from 2.6% compared to the previous year. The mindshare of Webroot Business Endpoint Protection is 0.9%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Durai  Singh - PeerSpot reviewer
The solution is expensive, support is poor, and it takes time to understand the product
I have worked with traditional antivirus solutions like Symantec, McAfee, Trend Micro, Kaspersky, Sophos, and F-Secure. Broadcom acquired Symantec, and Trellix acquired McAfee. The market is disturbed as other solutions are acquiring the traditional leaders. Getting support is becoming a challenge. Carbon Black provides endpoint detection and response. CrowdStrike provides vulnerability assessment and application testing features. It gives additional threat prevention to the customer. So, I prefer CrowdStrike over Carbon Black. Carbon Black and CrowdStrike provide very good market strategies.
Urs Schuerch - PeerSpot reviewer
A tool that offers good UI and documentation
Webroot Business Endpoint Protection had sent me a physical installation medium, which was very easy to obtain and deploy. It was also easy to configure, and it had a nice UI. I didn't have any problems with the product. I think that Webroot Business Endpoint Protection is very transparent about the pricing models offered to users. The tool also maintains transparency about the features and specifications. Previously, when I compared the two products with Webroot Business Endpoint Protection, I saw that with Trend Micro, it is very difficult to transparently find out what it offers and how much it charges for it.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Government
10%
Manufacturing Company
7%
Computer Software Company
18%
Real Estate/Law Firm
12%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
What do you like most about Webroot Business Endpoint Protection?
I haven't observed any of the instabilities in the solution. It is a stable solution.
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
With Webroot Business Endpoint Protection, I can select a yearly billing cycle.
What needs improvement with Webroot Business Endpoint Protection?
I now have a test account with Webroot and the management console, which is a different experience from when I used Webroot Business Endpoint Protection privately. I haven't finished the testing ph...
 

Also Known As

Carbon Black CB Defense, Bit9, Confer
Webroot SecureAnywhere Business Endpoint Protection
 

Learn More

 

Overview

 

Sample Customers

Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Mytech Partners
Find out what your peers are saying about VMware Carbon Black Endpoint vs. Webroot Business Endpoint Protection and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.