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VMware Carbon Black Endpoint vs Webroot Business Endpoint Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Security Incident Response (1st), Endpoint Detection and Response (EDR) (15th), Ransomware Protection (4th)
Webroot Business Endpoint P...
Ranking in Endpoint Protection Platform (EPP)
40th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of VMware Carbon Black Endpoint is 1.9%, down from 2.5% compared to the previous year. The mindshare of Webroot Business Endpoint Protection is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Matthew Weisler - PeerSpot reviewer
Great granularity for policies or applications without needing hash values
The solution is cloud based which makes it easy to use for remote devices or work-at-home situations. The solution supports full trust or signature-based approvals. You can get very granular and band out policies or applications without having to do hash values. You can band through the entire environment by execution of the name or desk IDXE. This can be achieved on the policy side because of the signature, IOC, or naming convention itself. This is very effective for pushing more blockage or removing threats across the board. The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation. This is useful for monitoring several different companies in a workspace or workbook-type format. For example, I report and send out mass emails from a clickable button in an Excel workbook. The APIs all exist for each client. I push out automatic endpoint monitoring and reports every single day at a particular time, with a simple clickable button that serves as a scheduled task for fifty clients.
Rick Cassel - PeerSpot reviewer
Lightweight and not hard to set up however, does not offer good reporting
We've had a couple of events both this year and last year where it just didn't seem to catch ransomware, which is impossible to do if someone has hands-on with the system. There were some things that they had or used to have or don't have that I still haven't figured out called journaling. And it was supposed to be a way to roll back changes that were made. However, they're telling me they don't have that. That's not in the system. It’s my understanding that it doesn’t actually scan any files at all. They just look at their database of files they've scanned previously, and either it matches or doesn't. That might be where the shortcoming is, is that it just can't stay up-to-date fast enough to stop new things that are coming in. It's an after-the-fact anti-virus. It doesn't do anything proactive. The virus has to hit the machine before it detects it. There is one thing that is deplorable with the product that I would change as soon as I found a better one. However, the reports are worthless. You go and look at a scan report and cannot get a log of machines. I can log into a console and see the files were scanned every day at 2:00 AM, and they all passed green or something was detected and removed. However, you have to go to the console. I don't have anything that I can send to my client on reports. What they give you is a bunch of bar graphs with no details. You can't drill down. It'll say two infections. However, it doesn't tell you what machines. You've just really got several different reports, and they're all just a bunch of graphs and wasted paper. There's nothing really substantial. The reports that I can use for client-facing, once a month, to say, "Here, we scanned all these workstations. Here are our results," don’t exist. They've got fake reports. I've screamed about that for years, and they just won't do anything. Therefore, I created my own little up-to-date or not ask fail-type report. I send that to them in place of a report directly from a product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like its protection very much. It protects and allows us to lock the environment pretty tightly. Nothing that is not approved through Carbon Black can run in the environment. There is no default. Everything goes through Carbon Black Protect, and everything has to be first approved. Every software is considered to be guilty before prove innocent."
"It has intelligent learning behind it and we have been very successful in preventing attacks."
"Carbon Black Cb Defense has a nice component called Alert Triage. It contains full details of the process execution "kill chain" and "go live" for immediate remediation."
"The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation."
"The product is pretty strong in terms of security and their features are very good in that respect."
"Technical support is excellent."
"The data analysis is the most valuable because of the whitelist database. It is different than standard IDS solutions."
"It has the best live response feature."
"It is an easy-to-use and easy-to-configure product."
"It monitors traffic and keeps us from getting ransomware or other viruses."
"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."
"The main reason we had Webroot is that it was cost-effective for our clients."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing."
"Probably, compared to other antivirus programs, what we like about it is it is lightweight."
 

Cons

"I would like to see improvements made so that we can better see all of the processes."
"There could be more knowledge. I think they made a mistake when they took away the Check Point integration, because it provides more automation and also more threat intelligence."
"They will most likely need to create or include a feature that checks the network."
"At this point, we're test-bedding several other providers right now to see if there's anything that does equally or better and that comes at a better price point."
"Based on all the security roles and the release privilege, it could take time for an application to be whitelisted and approved for use."
"Performing a malware scan usually takes a lot of time, more than 24 hours."
"CB Defense could be more compatible with Linux, and its cloud provision could be improved."
"This product should be cheaper."
"They should provide more information on the type of cyber attacks."
"Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."
"I'm not happy with Webroot Business Endpoint Protection, for only one reason. It seems that it slows down my interface when I'm doing programming in Microsoft Access, tremendously."
"Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention."
"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."
"Webroot Business Endpoint Protection needs to focus on how they can widen their area of scope by not just being an antivirus tool anymore. The shortcoming in the customization area of the tool needs improvement."
 

Pricing and Cost Advice

"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
"The solution has almost the same price as other different kinds of infrastructures, but it offers a lot of different features."
"The pricing is very high."
"The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
"Overall, it was cost-effective too."
"In terms of licensing costs, Carbon Black CB Defense was all associated with CROW and the services my company is using with them, so it came all-inclusive."
"This is a really expensive product and we pay licensing fees on a yearly basis."
"Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"Get a trial, then a multi-year license."
"The pricing is high."
"I rate the product's pricing a three on a scale of one to ten, where one is cheap, and ten is expensive. There are no costs in addition to the product's standard licensing fees."
"It is relatively cheap."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
"We are on an annual subscription for the use of Webroot Business Endpoint Protection."
"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
Computer Software Company
19%
Real Estate/Law Firm
13%
Financial Services Firm
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
What do you like most about Webroot Business Endpoint Protection?
I haven't observed any of the instabilities in the solution. It is a stable solution.
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
 

Also Known As

Carbon Black CB Defense, Bit9, Confer
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Mytech Partners
Find out what your peers are saying about VMware Carbon Black Endpoint vs. Webroot Business Endpoint Protection and other solutions. Updated: January 2025.
831,997 professionals have used our research since 2012.