VMware Carbon Black Endpoint vs Webroot Business Endpoint Protection comparison

VMware and OpenText are both solutions in the Endpoint Protection Platform (EPP) category. VMware is ranked #21 with an average rating of 7.7, while OpenText is ranked #42 with an average rating of 7.0. VMware holds a 1.8% mindshare in EPP, compared to OpenText’s 0.7% mindshare. Additionally, 88% of VMware users are willing to recommend the solution, compared to 89% of OpenText users who would recommend it.

VMware Carbon Black Endpoint

Read 63 VMware Carbon Black Endpoint reviews

6,392 Views
4,494 Comparison Views

88% willing to recommend

Webroot Business Endpoint P...

Read 31 Webroot Business Endpoint Protection reviews

1,919 Views
1,632 Comparison Views

89% willing to recommend

VMware Carbon Black Endpoint

Webroot Business Endpoint P...

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Executive SummaryUpdated on Sep 9, 2024

VMware Carbon Black Endpoint and Webroot Business Endpoint Protection are both prominent endpoint protection solutions. Users report a preference for the pricing and support of VMware Carbon Black Endpoint, though Webroot Business Endpoint Protection's features are seen as superior and worth the investment.

Features: VMware Carbon Black Endpoint offers advanced threat detection capabilities, comprehensive monitoring, and detailed analytical tools. Webroot Business Endpoint Protection is known for its lightweight design, fast performance, and reliable protection against malware and phishing attacks.

Room for Improvement: VMware Carbon Black Endpoint could improve system performance optimization, reporting tools, and user interface. Webroot Business Endpoint Protection needs stronger customer support, better integration capabilities, and expanded threat intelligence features.

Ease of Deployment and Customer Service: VMware Carbon Black Endpoint is more complex to deploy but has excellent customer service during the process. Webroot Business Endpoint Protection is simpler and quicker to deploy but has less satisfactory customer service compared to VMware.

Pricing and ROI: VMware Carbon Black Endpoint involves higher setup costs but offers advanced capabilities and strong support that justify the investment. Webroot Business Endpoint Protection is more cost-effective with quicker ROI driven by efficient malware protection and lower initial costs.

To learn more, read our detailed VMware Carbon Black Endpoint vs. Webroot Business Endpoint Protection Report (Updated: January 2025).

Buyer's Guide

VMware Carbon Black Endpoint vs. Webroot Business Endpoint Protection

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

VMware Carbon Black Endpoint

Ranking in Endpoint Protection Platform (EPP)

21st

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Security Incident Response (1st), Endpoint Detection and Response (EDR) (15th), Ransomware Protection (5th)

Webroot Business Endpoint P...

Ranking in Endpoint Protection Platform (EPP)

42nd

Average Rating

7.8

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of VMware Carbon Black Endpoint is 1.8%, down from 2.5% compared to the previous year. The mindshare of Webroot Business Endpoint Protection is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Nikunj Kamboj

Cybersecurity Analyst at OnX Canada

Integrates well with our existing SIEM tool and helps in identifying suspicious activities

The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

Read full review

Rick Cassel

Owner at R. A. Cassel & Associates

Lightweight and not hard to set up however, does not offer good reporting

We've had a couple of events both this year and last year where it just didn't seem to catch ransomware, which is impossible to do if someone has hands-on with the system. There were some things that they had or used to have or don't have that I still haven't figured out called journaling. And it was supposed to be a way to roll back changes that were made. However, they're telling me they don't have that. That's not in the system. It’s my understanding that it doesn’t actually scan any files at all. They just look at their database of files they've scanned previously, and either it matches or doesn't. That might be where the shortcoming is, is that it just can't stay up-to-date fast enough to stop new things that are coming in. It's an after-the-fact anti-virus. It doesn't do anything proactive. The virus has to hit the machine before it detects it. There is one thing that is deplorable with the product that I would change as soon as I found a better one. However, the reports are worthless. You go and look at a scan report and cannot get a log of machines. I can log into a console and see the files were scanned every day at 2:00 AM, and they all passed green or something was detected and removed. However, you have to go to the console. I don't have anything that I can send to my client on reports. What they give you is a bunch of bar graphs with no details. You can't drill down. It'll say two infections. However, it doesn't tell you what machines. You've just really got several different reports, and they're all just a bunch of graphs and wasted paper. There's nothing really substantial. The reports that I can use for client-facing, once a month, to say, "Here, we scanned all these workstations. Here are our results," don’t exist. They've got fake reports. I've screamed about that for years, and they just won't do anything. Therefore, I created my own little up-to-date or not ask fail-type report. I send that to them in place of a report directly from a product.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Behavioral Monitoring stops known malicious events before they even begin."

"The portal is easy to use and manage."

"We have another piece of that infrastructure that does what they call threat emulation. It's like sandboxing where it takes files that it doesn't know about, puts them in a VM-type environment, and it kicks them off to see if there's any malware or tendencies that might look like malware, that kind of thing."

"This product has the capability of uploading scripts to the tool and this is a very comprehensive feature."

"Once the solution is installed and configured correctly it does not require a lot of hands-on attention until you need upgrading."

"The offline networking is the most important feature. Some of our users are engineers that work offsite, and they can still be on the solution, which is also great."

"It is a stable solution...The initial setup of VMware Carbon Black Endpoint was easy."

"Some of the valuable features I have found are the online documentation of the solution is well organized and thorough. I like the simplicity of bypass and the visualization of the active components."

More VMware Carbon Black Endpoint pros

"I haven't observed any of the instabilities in the solution. It is a stable solution."

"Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)."

"Webroot's tech support is pretty good; they've given me some pointers."

"They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing."

"Webroot Business Endpoint Protection is very scalable."

"Low performance requirements."

"It is very lightweight on the workstations, not slowing them down while still doing its job very well."

"The solution has many features. It is very easy to define and set the policies based on the user groups, it does not take up a lot of resources in operation, and has provided us with a good track record of protection."

More Webroot Business Endpoint Protection pros

Cons

"In our company, we also wanted to have network detection, like a host-based IDS on VMware Carbon Black Endpoint, but we did not get it."

"I'm not sure as to the logic of how we've decided to customize it. We've only really used it since February and therefore there may be more to do on that front. That's why it's hard to say if something is missing or if we just aren't utilizing it."

"The solution has to mature on container security and a lot of cloud environment security."

"I would personally give the tech support a rating of seven out of ten."

"Carbon Black has limited capability to integrate with Rapid7."

"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."

"Report generation can be improved."

"This solution works well but needs lots of tuning and optimization."

More VMware Carbon Black Endpoint cons

"It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer."

"I want Webroot to be easier to use and set up. It is not very intuitive."

"An updated UI would be nice, but is not hardly used."

"Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention."

"Reporting system could be improved."

"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."

"Webroot Business Endpoint Protection needs to improve its ability to detect threats."

"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."

More Webroot Business Endpoint Protection cons

Pricing and Cost Advice

"The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."

"The solution has almost the same price as other different kinds of infrastructures, but it offers a lot of different features."

"Price-wise, VMware Carbon Black Endpoint is a highly-priced solution. Regarding the licensing cost of the solution, one needs to opt for an annual subscription."

"This is a really expensive product and we pay licensing fees on a yearly basis."

"The product is expensive. There are some additional costs apart from the standard licensing charges attached to the solution."

"The pricing is very high."

"Overall, it was cost-effective too."

"The pricing [is] more or less the same as other similar solutions."

More VMware Carbon Black Endpoint pricing and cost advice

"Its cost is not much per month. Our price is a couple of bucks a user."

"Webroot Business Endpoint Protection is not too expensive. My licenses cost me between $300 and $400. It is really good price wise."

"If you purchase for clients, then you are the managing billing entity. It's better to either get a monthly subscription check from your clients, or to prepay for the year (so as to not keep cash in reserve to pay the bill each month) IMHO."

"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."

"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."

"The pricing is high."

"The solution is very cost-effective."

"Work on a price tier plan."

More Webroot Business Endpoint Protection pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

11%

Government

10%

Manufacturing Company

Computer Software Company

18%

Real Estate/Law Firm

13%

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What do you like most about Carbon Black CB Defense?

VMware Carbon Black Endpoint is a highly stable solution.

See all answers

What do you like most about Webroot Business Endpoint Protection?

I haven't observed any of the instabilities in the solution. It is a stable solution.

See all answers

What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?

Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.

See all answers

What needs improvement with Webroot Business Endpoint Protection?

Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.

See all answers

Comparisons

CrowdStrike Falcon vs VMware Carbon Black Endpoint

Compared 15% of the time

Microsoft Defender for Endpoint vs VMware Carbon Black Endpoint

Compared 15% of the time

SentinelOne Singularity Complete vs VMware Carbon Black Endpoint

Compared 9% of the time

Trellix Endpoint Security vs VMware Carbon Black Endpoint

Compared 9% of the time

Trend Micro Deep Security vs VMware Carbon Black Endpoint

Compared 8% of the time

More VMware Carbon Black Endpoint Competitors

Microsoft Defender for Endpoint vs Webroot Business Endpoint Protection

Compared 30% of the time

CrowdStrike Falcon vs Webroot Business Endpoint Protection

Compared 26% of the time

Huntress Managed EDR vs Webroot Business Endpoint Protection

Compared 15% of the time

HP Wolf Security vs Webroot Business Endpoint Protection

Compared 13% of the time

SentinelOne Singularity Complete vs Webroot Business Endpoint Protection

Compared 8% of the time

More Webroot Business Endpoint Protection Competitors

Product Reports

Buyer's Guide

VMware Carbon Black Endpoint

February 2025

Download VMware Carbon Black Endpoint product report

Buyer's Guide

Webroot Business Endpoint Protection

February 2025

Webroot Business Endpoint Protection report

Download Webroot Business Endpoint Protection product report

Also Known As

Carbon Black CB Defense, Bit9, Confer

Webroot SecureAnywhere Business Endpoint Protection

Overview

VMware Carbon Black Endpoint provides comprehensive endpoint security against ransomware, spyware, malware, and viruses, catering to both cloud and on-premise environments.

VMware Carbon Black Endpoint facilitates endpoint detection and response, threat hunting, application control, antivirus support, and protection for virtual and physical machines. Features include intelligent learning, whitelisting, and integration with other security tools, making it suitable for distributors, MSPs, and enterprises seeking advanced threat defense and real-time monitoring. With its capability to detect and stop malicious executables, it supports both offline and online environments and offers tools like command shell access for deeper investigation.

What are the key features of VMware Carbon Black Endpoint?

Intelligent learning: Improves detection capabilities over time.
Whitelisting: Allows only approved applications to run.
Integration with other security tools: Enhances overall security posture.
Centralized cloud control: Manages endpoints from a single interface.
Command shell access: Offers deeper investigation capabilities.
Dynamic grouping: Facilitates organized endpoint management.
Simplified policy management: Streamlines security policy implementation.
API for system remoting: Allows remote system access and management.
Twenty-four-seven support: Provides continuous assistance and response.

What are the benefits of VMware Carbon Black Endpoint?

Real-time monitoring: Offers constant vigilance against threats.
Threat hunting: Identifies and mitigates threats proactively.
Historical data analysis: Assists in understanding past incidents and patterns.
Improved endpoint protection: Enhances overall endpoint security.
Enhanced threat detection: Reduces exposure to advanced threats.

VMware Carbon Black Endpoint is implemented across various industries including technology, healthcare, and finance. Organizations utilize it in cloud and hybrid environments, enhancing their security frameworks with real-time monitoring, intelligent learning, and robust threat detection capabilities tailored to their specific industry needs.

VMware

Webroot Business Endpoint Protection provides comprehensive endpoint protection, antivirus, and security features across devices like mobiles, computers, and servers to prevent malware and other threats.

Webroot Business Endpoint Protection helps businesses manage endpoint security through its robust cloud application and integrates with RMM tools for improved management and pricing. It offers EMS service, automatic updates, and a lightweight agent, ensuring ease of use and minimal resource consumption across all devices. This solution maintains a cloud-based database for real-time threat recognition and delivers strong performance with low resource usage, leveraging heuristic AI for threat detection. Companies use it for its antivirus, firewall functions, device location and wiping, and security policy applications, contributing to effective security management.

What are the key features?

Endpoint Protection: Safeguards computers, mobiles, and servers from threats.
Cloud Integration: Manages security through a robust cloud application.
Automatic Updates: Ensures devices are consistently protected with the latest updates.
Lightweight Agent: Minimizes resource usage while delivering high performance.
Heuristic AI: Provides advanced threat detection and prevention capabilities.
EMS Service: Manages security effectively across all endpoints.

What benefits should you look for?

Efficiency: Low resource usage for optimal device performance.
Ease of Use: Simplified installation and configuration processes.
Real-Time Threat Detection: Immediate response to potential threats.
Cost-Effectiveness: Affordable pricing with clear, transparent models.
Comprehensive Protection: Complete security measures for various devices.

Webroot Business Endpoint Protection is implemented across industries to ensure robust endpoint security. Its integration with RMM tools allows for seamless management in IT environments, while its cloud-based threat detection provides essential cybersecurity for sectors such as healthcare, finance, and education.

OpenText

Sample Customers

Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America

Mytech Partners

Buyer's Guide

VMware Carbon Black Endpoint vs. Webroot Business Endpoint Protection

January 2025

Free Report: VMware Carbon Black Endpoint vs. Webroot Business Endpoint Protection

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