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Huntress Managed EDR vs OpenText Core Endpoint Protection​ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
56
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
OpenText Core Endpoint Prot...
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
Endpoint Protection Platform (EPP) (50th)
 

Mindshare comparison

Huntress Managed EDR and OpenText Core Endpoint Protection​ aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 6.7%, down 10.4% compared to last year.
OpenText Core Endpoint Protection​, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.2% mindshare, up 0.7% since last year.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR6.7%
CrowdStrike Falcon Complete MDR7.1%
Arctic Wolf Managed Detection and Response5.1%
Other81.1%
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
OpenText Core Endpoint Protection​1.2%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.7%
Other84.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.
reviewer2584380 - PeerSpot reviewer
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
Improving threat detection is critical for enhanced protection
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a ten out of ten in terms of ease of use."
"The EDR is the most valuable feature."
"The most valuable aspect of Huntress Managed EDR is its personalized approach."
"The endpoint protection is definitely the most impactful feature for clients. It just works. It is a set-it-and-forget-it type of solution."
"Huntress helped us to reduce the need for expensive security tools or expensive security analysts. That's very important, especially with us being a a smaller business. Not having to purchase larger software has been great."
"I rate Huntress Managed EDR a ten out of ten."
"It is clear, simple, and easy to use. There are things that I can automate in terms of escalation, but if I want to go into the settings and play with it, I can. They provide detailed remediation steps, explaining why an issue is a problem and what steps to take."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."
"Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)."
"I rate the initial setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy."
"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."
"The initial setup was straightforward. It took five minutes. I installed the solution myself."
"It monitors traffic and keeps us from getting ransomware or other viruses."
 

Cons

"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product."
"There are some drawbacks in Huntress Managed EDR, particularly with the security awareness training aspect which is more manual than expected compared to something like KnowBe4."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"Regarding Huntress Managed EDR, they could add more features when compared to another EDR platform, SentinelOne."
"I would like to see an easier way to whitelist sites or to monitor some of the reporting that Huntress Managed EDR does."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."
"Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN."
"There should be a Webroot Business Endpoint Protection mobile app."
"Their customer support should be better. We started having some issues with it, and we didn't get the required support."
"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."
"Webroot Business Endpoint Protection needs to improve its ability to detect threats."
"I'm not happy with Webroot Business Endpoint Protection, for only one reason. It seems that it slows down my interface when I'm doing programming in Microsoft Access, tremendously."
"Webroot Business Endpoint Protection needs to focus on how they can widen their area of scope by not just being an antivirus tool anymore. The shortcoming in the customization area of the tool needs improvement."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
 

Pricing and Cost Advice

"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"Huntress is priced fairly for the services and value it provides."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"Huntress Managed EDR offers a fair pricing model."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"The solution's pricing is fair."
"I believe Huntress offers competitive pricing overall."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"I rate the product's pricing a three on a scale of one to ten, where one is cheap, and ten is expensive. There are no costs in addition to the product's standard licensing fees."
"Its cost is not much per month. Our price is a couple of bucks a user."
"Get a trial, then a multi-year license."
"The solution doesn't cost too much. It's about 30 Euros a year for each endpoint. It's pretty affordable for us and for many other companies."
"We are on an annual subscription for the use of Webroot Business Endpoint Protection."
"Work on a price tier plan."
"We evaluate other options using multiple choices, best value, management and functionality."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
5%
Computer Software Company
10%
Performing Arts
8%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise3
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I k...
What is your primary use case for Huntress?
Our use case is to fill some security gaps that we have, especially regarding the antivirus suite that we use, which doesn't have the full capabilities of Huntress Managed EDR. Huntress Managed EDR...
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
What is your primary use case for Webroot Business Endpoint Protection?
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection.
 

Also Known As

No data available
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

Information Not Available
Mytech Partners
Find out what your peers are saying about Huntress Managed EDR vs. OpenText Core Endpoint Protection​ and other solutions. Updated: October 2024.
882,207 professionals have used our research since 2012.