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Huntress Managed EDR vs Webroot Business Endpoint Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
31
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Managed Detection and Response (MDR) (2nd)
Webroot Business Endpoint P...
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
Endpoint Protection Platform (EPP) (42nd)
 

Mindshare comparison

Huntress Managed EDR and Webroot Business Endpoint Protection aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 10.5%, up 7.9% compared to last year.
Webroot Business Endpoint Protection, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 0.7% mindshare, down 0.9% since last year.
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Rick Cassel - PeerSpot reviewer
Lightweight and not hard to set up however, does not offer good reporting
We've had a couple of events both this year and last year where it just didn't seem to catch ransomware, which is impossible to do if someone has hands-on with the system. There were some things that they had or used to have or don't have that I still haven't figured out called journaling. And it was supposed to be a way to roll back changes that were made. However, they're telling me they don't have that. That's not in the system. It’s my understanding that it doesn’t actually scan any files at all. They just look at their database of files they've scanned previously, and either it matches or doesn't. That might be where the shortcoming is, is that it just can't stay up-to-date fast enough to stop new things that are coming in. It's an after-the-fact anti-virus. It doesn't do anything proactive. The virus has to hit the machine before it detects it. There is one thing that is deplorable with the product that I would change as soon as I found a better one. However, the reports are worthless. You go and look at a scan report and cannot get a log of machines. I can log into a console and see the files were scanned every day at 2:00 AM, and they all passed green or something was detected and removed. However, you have to go to the console. I don't have anything that I can send to my client on reports. What they give you is a bunch of bar graphs with no details. You can't drill down. It'll say two infections. However, it doesn't tell you what machines. You've just really got several different reports, and they're all just a bunch of graphs and wasted paper. There's nothing really substantial. The reports that I can use for client-facing, once a month, to say, "Here, we scanned all these workstations. Here are our results," don’t exist. They've got fake reports. I've screamed about that for years, and they just won't do anything. Therefore, I created my own little up-to-date or not ask fail-type report. I send that to them in place of a report directly from a product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"I rate Huntress Managed EDR a ten out of ten."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"After deployment, it takes some time to scan and process everything. Huntress has effectively flagged issues such as password files on desktops, which it identifies as low-level alerts. It also handles more significant threats effectively."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"We saw the benefits of Huntress pretty quickly. Once it started detecting threats, it was great."
"I immediately recognized the benefits of Huntress Managed EDR."
"Probably, compared to other antivirus programs, what we like about it is it is lightweight."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"I haven't observed any of the instabilities in the solution. It is a stable solution."
"The traffic security monitoring, traffic application access feature called the agent, the main feature which is the endpoint security feature are the ones I found valuable. And it also had the in branch security in kind of SD WAN, good three hundred and sixty protection. It is specific and there is ease of deployment also present."
"The initial setup was straightforward. It took five minutes. I installed the solution myself."
"It is an easy-to-use and easy-to-configure product."
"Webroot Business Endpoint Protection is very scalable."
"The solution is very simple and straightforward to use."
 

Cons

"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial."
"Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial."
"It would be ideal if they could create some incentives to help more partners get clients to onboard it."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"Huntress should have a more user-friendly interface because it takes some understanding to work our way through the interfaces."
"Reporting system could be improved."
"Unified threat management (UTM) integration."
"Their customer support should be better. We started having some issues with it, and we didn't get the required support."
"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"I'm not happy with Webroot Business Endpoint Protection, for only one reason. It seems that it slows down my interface when I'm doing programming in Microsoft Access, tremendously."
"I believe that Webroot Business Endpoint Protection should offer a more modern UI."
 

Pricing and Cost Advice

"The Huntress pricing is an excellent value for what the product provides."
"Huntress is priced fairly for the services and value it provides."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"The solution's pricing is fair."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."
"Webroot is less expensive than SentinelOne."
"We evaluate other options using multiple choices, best value, management and functionality."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
"The solution is very cost-effective."
"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"We are on an annual subscription for the use of Webroot Business Endpoint Protection."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
Computer Software Company
19%
Real Estate/Law Firm
13%
Comms Service Provider
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the supp...
What is your primary use case for Huntress?
We use it for our clients and ourselves. Huntress is a pretty comprehensive platform. Recently, they acquired the security awareness training platform, which helps us to fulfill our clients' needs ...
What do you like most about Webroot Business Endpoint Protection?
I haven't observed any of the instabilities in the solution. It is a stable solution.
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
 

Also Known As

No data available
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

Information Not Available
Mytech Partners
Find out what your peers are saying about Huntress Managed EDR vs. Webroot Business Endpoint Protection and other solutions. Updated: October 2024.
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