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Huntress Managed EDR vs OpenText Core Endpoint Protection​ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
56
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
OpenText Core Endpoint Prot...
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
Endpoint Protection Platform (EPP) (50th)
 

Mindshare comparison

Huntress Managed EDR and OpenText Core Endpoint Protection​ aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 6.7%, down 10.4% compared to last year.
OpenText Core Endpoint Protection​, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.2% mindshare, up 0.7% since last year.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR6.7%
CrowdStrike Falcon Complete MDR7.1%
Arctic Wolf Managed Detection and Response5.1%
Other81.1%
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
OpenText Core Endpoint Protection​1.2%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.7%
Other84.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.
reviewer2584380 - PeerSpot reviewer
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
Improving threat detection is critical for enhanced protection
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."
"Because of the pricing, performance, and usability, Huntress Managed EDR is without a doubt the best EDR solution for small businesses that I've ever seen."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"Huntress helps us replace traditional antivirus solutions with an EDR. I like how easy it is to use and deploy. Support is good- they've responded quickly when I've had issues. I like it a lot so far. It reports valuable information and filters out things I don't need to know."
"The most valuable aspect of Huntress Managed EDR is its personalized approach."
"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"The EDR tools are the most beneficial. We protect all our clients' endpoints through their security operation center, which runs through the EDR. We like that it's a small installation that doesn't take up much processing space, and we can quickly install it on our machines. We push out the agents automatically and get everybody up and running quickly."
"Huntress Managed EDR has impacted my organization positively because it is time-saving and trustworthy, so we can believe that it can help us get a better reputation and more confidence as an MSP to serve our clients."
"It is very lightweight on the workstations, not slowing them down while still doing its job very well."
"The main reason we had Webroot is that it was cost-effective for our clients."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"I rate the initial setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy."
"Probably, compared to other antivirus programs, what we like about it is it is lightweight."
"The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."
 

Cons

"Huntress Managed EDR can be improved in that right now it can only support Windows Defender and not other third-party antivirus software."
"Other products are a little more flashy and might have a little more marketing prowess because they have such a huge amount of information and they have security maps and threat portals and all sorts of features that we don't necessarily find to help security, but they do help those products when you're showing them to clients."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"I had been requesting Huntress support for macOS for a while, and they recently rolled it out, making it generally available within two months. Having a regular support line would be good."
"In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I know they work with Microsoft Defender, but we chose not to do that."
"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."
"Regarding Huntress Managed EDR, they could add more features when compared to another EDR platform, SentinelOne."
"Huntress has a cyber education platform, but it lacks all the languages we need."
"It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer."
"We need to know more details about how the virus interacted with the computer."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."
"Reporting system could be improved."
"I believe that Webroot Business Endpoint Protection should offer a more modern UI."
"An updated UI would be nice, but is not hardly used."
 

Pricing and Cost Advice

"Huntress Managed EDR offers a fair pricing model."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
"The solution's pricing is fair."
"I believe Huntress offers competitive pricing overall."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"The solution doesn't cost too much. It's about 30 Euros a year for each endpoint. It's pretty affordable for us and for many other companies."
"We evaluate other options using multiple choices, best value, management and functionality."
"Its cost is not much per month. Our price is a couple of bucks a user."
"Work on a price tier plan."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."
"It is relatively cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
5%
Computer Software Company
10%
Performing Arts
8%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise3
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I k...
What is your primary use case for Huntress?
Our use case is to fill some security gaps that we have, especially regarding the antivirus suite that we use, which doesn't have the full capabilities of Huntress Managed EDR. Huntress Managed EDR...
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
What is your primary use case for Webroot Business Endpoint Protection?
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection.
 

Also Known As

No data available
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

Information Not Available
Mytech Partners
Find out what your peers are saying about Huntress Managed EDR vs. OpenText Core Endpoint Protection​ and other solutions. Updated: October 2024.
882,333 professionals have used our research since 2012.