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Huntress Managed EDR vs OpenText Core Endpoint Protection​ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
56
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
OpenText Core Endpoint Prot...
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
Endpoint Protection Platform (EPP) (47th)
 

Mindshare comparison

Huntress Managed EDR and OpenText Core Endpoint Protection​ aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 6.5%, down 10.5% compared to last year.
OpenText Core Endpoint Protection​, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.3% mindshare, up 0.7% since last year.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR6.5%
CrowdStrike Falcon Complete MDR6.8%
Arctic Wolf Managed Detection and Response4.9%
Other81.8%
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
OpenText Core Endpoint Protection​1.3%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.6%
Other84.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.
reviewer2584380 - PeerSpot reviewer
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
Improving threat detection is critical for enhanced protection
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using Huntress Managed EDR has helped reduce the need for expensive security tools or to hire expensive security analysts, which is very important as we can use the money that we saved on those in improving equipment."
"Huntress Managed EDR has improved our security posture and has provided peace of mind for myself as well as the firm partners that our security stance can not only meet the minimum requirements but actually positions us well to protect our environment from modern and emerging threats."
"I rate Huntress Managed EDR a ten out of ten."
"The EDR is the most valuable feature."
"Huntress Managed EDR has helped me reduce the need for expensive security tools or to hire expensive security analysts."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"It is clear, simple, and easy to use. There are things that I can automate in terms of escalation, but if I want to go into the settings and play with it, I can. They provide detailed remediation steps, explaining why an issue is a problem and what steps to take."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"I rate the initial setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy."
"Doesn't consume resources or affect the computer performance at all."
"Webroot's tech support is pretty good; they've given me some pointers."
"It is very lightweight on the workstations, not slowing them down while still doing its job very well."
"The solution is very simple and straightforward to use."
"The ease of use of the centralized admin console is its best asset."
"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."
 

Cons

"I also would love for them to make their new SIEM tool reports much more robust. They are currently way too simplified, and we need to have something better to send to our compliance clients."
"Regarding Huntress Managed EDR, they could add more features when compared to another EDR platform, SentinelOne."
"Other products are a little more flashy and might have a little more marketing prowess because they have such a huge amount of information and they have security maps and threat portals and all sorts of features that we don't necessarily find to help security, but they do help those products when you're showing them to clients."
"Improvements for Huntress Managed EDR really come down to the user interface online, which is less polished than I would like."
"The alert emails that they send out with the different portions of their product sometimes are not similarly formatted, which makes automatically processing those alerts a bit more difficult in our PSA."
"We are still getting many false positives."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I know they work with Microsoft Defender, but we chose not to do that."
"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."
"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."
"Their customer support should be better. We started having some issues with it, and we didn't get the required support."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
"I want Webroot to be easier to use and set up. It is not very intuitive."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
 

Pricing and Cost Advice

"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"The Huntress pricing is an excellent value for what the product provides."
"Huntress Managed EDR offers a fair pricing model."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"The solution's pricing is fair."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"The pricing is high."
"If you purchase for clients, then you are the managing billing entity. It's better to either get a monthly subscription check from your clients, or to prepay for the year (so as to not keep cash in reserve to pay the bill each month) IMHO."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
"Its cost is not much per month. Our price is a couple of bucks a user."
"We evaluate other options using multiple choices, best value, management and functionality."
"The solution is very cost-effective."
"Get a trial, then a multi-year license."
"Webroot is less expensive than SentinelOne."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
5%
Computer Software Company
9%
Performing Arts
8%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise3
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
One downside of Huntress Managed EDR, compared to the CrowdStrike agent, is that it takes a longer time to push it out to all of our endpoints and ensure everything is configured correctly. My team...
What is your primary use case for Huntress?
Our current use cases for Huntress Managed EDR involve replacing CrowdStrike as our endpoint protection in our K-12 school. We use it to ensure that our devices are secure, compliant, and that any ...
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
What is your primary use case for Webroot Business Endpoint Protection?
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection.
 

Also Known As

No data available
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

Information Not Available
Mytech Partners
Find out what your peers are saying about Huntress Managed EDR vs. OpenText Core Endpoint Protection​ and other solutions. Updated: October 2024.
883,824 professionals have used our research since 2012.