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Huntress Managed EDR vs Webroot Business Endpoint Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
32
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Managed Detection and Response (MDR) (2nd)
Webroot Business Endpoint P...
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
Endpoint Protection Platform (EPP) (42nd)
 

Mindshare comparison

Huntress Managed EDR and Webroot Business Endpoint Protection aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 10.5%, up 7.9% compared to last year.
Webroot Business Endpoint Protection, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 0.7% mindshare, down 0.8% since last year.
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Rick Cassel - PeerSpot reviewer
Lightweight and not hard to set up however, does not offer good reporting
We've had a couple of events both this year and last year where it just didn't seem to catch ransomware, which is impossible to do if someone has hands-on with the system. There were some things that they had or used to have or don't have that I still haven't figured out called journaling. And it was supposed to be a way to roll back changes that were made. However, they're telling me they don't have that. That's not in the system. It’s my understanding that it doesn’t actually scan any files at all. They just look at their database of files they've scanned previously, and either it matches or doesn't. That might be where the shortcoming is, is that it just can't stay up-to-date fast enough to stop new things that are coming in. It's an after-the-fact anti-virus. It doesn't do anything proactive. The virus has to hit the machine before it detects it. There is one thing that is deplorable with the product that I would change as soon as I found a better one. However, the reports are worthless. You go and look at a scan report and cannot get a log of machines. I can log into a console and see the files were scanned every day at 2:00 AM, and they all passed green or something was detected and removed. However, you have to go to the console. I don't have anything that I can send to my client on reports. What they give you is a bunch of bar graphs with no details. You can't drill down. It'll say two infections. However, it doesn't tell you what machines. You've just really got several different reports, and they're all just a bunch of graphs and wasted paper. There's nothing really substantial. The reports that I can use for client-facing, once a month, to say, "Here, we scanned all these workstations. Here are our results," don’t exist. They've got fake reports. I've screamed about that for years, and they just won't do anything. Therefore, I created my own little up-to-date or not ask fail-type report. I send that to them in place of a report directly from a product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"I would absolutely recommend Huntress to other users. If you are considering it, go for it."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"Huntress is easy to use. It immediately improved visibility and understanding of our security posture."
"Huntress Managed EDR is very easy to use. It's geared towards your Windows user who wants convenience. You just need an EXE file to get started. It's set up for convenience to make it easy for you to have security, as opposed to some of the complexities behind the scenes that you don't see."
"The EDR tools are the most beneficial. We protect all our clients' endpoints through their security operation center, which runs through the EDR. We like that it's a small installation that doesn't take up much processing space, and we can quickly install it on our machines. We push out the agents automatically and get everybody up and running quickly."
"The initial setup is not complex at all. It's very straightforward."
"Auto-Remediation"
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"The main reason we had Webroot is that it was cost-effective for our clients."
"It is pretty unintrusive. It doesn't take over the system like McAfee or Norton. It doesn't use a whole lot of resources. McAfee and Norton use a lot of resources."
"Webroot's tech support is pretty good; they've given me some pointers."
"The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful."
"Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)."
 

Cons

"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product."
"The ITDR product is coming along great, however, we are still getting many false positives."
"It would be ideal if they could create some incentives to help more partners get clients to onboard it."
"The integration with Autotask could be improved."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"The product could be improved in terms of customization options available for reports."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial."
"Reporting system could be improved."
"Their customer support should be better. We started having some issues with it, and we didn't get the required support."
"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."
"Unified threat management (UTM) integration."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"I believe that Webroot Business Endpoint Protection should offer a more modern UI."
"I did notice that my OS slowed down, but I don't know if that's due to Webroot."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
 

Pricing and Cost Advice

"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"I believe Huntress offers competitive pricing overall."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"Huntress Managed EDR offers a fair pricing model."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"The Huntress pricing is an excellent value for what the product provides."
"Get a trial, then a multi-year license."
"I rate the product's pricing a three on a scale of one to ten, where one is cheap, and ten is expensive. There are no costs in addition to the product's standard licensing fees."
"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."
"From a pricing standpoint, I would rate it a four out of five."
"Work on a price tier plan."
"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."
"The solution is very cost-effective."
"We evaluate other options using multiple choices, best value, management and functionality."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
Computer Software Company
18%
Real Estate/Law Firm
13%
Comms Service Provider
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
I would request that they make it an agent for Linux because we need it on Linux.
What is your primary use case for Huntress?
I use Huntress Managed EDR for my Windows computers. I use a lot of Linux for my personal activities, but I have Windows computers for some people who work with me, and I keep it on those. I have c...
What do you like most about Webroot Business Endpoint Protection?
I haven't observed any of the instabilities in the solution. It is a stable solution.
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
 

Also Known As

No data available
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

Information Not Available
Mytech Partners
Find out what your peers are saying about Huntress Managed EDR vs. Webroot Business Endpoint Protection and other solutions. Updated: October 2024.
850,671 professionals have used our research since 2012.