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Huntress Managed EDR vs OpenText Core Endpoint Protection​ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
56
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
OpenText Core Endpoint Prot...
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
Endpoint Protection Platform (EPP) (50th)
 

Mindshare comparison

Huntress Managed EDR and OpenText Core Endpoint Protection​ aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 6.7%, down 10.4% compared to last year.
OpenText Core Endpoint Protection​, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.2% mindshare, up 0.7% since last year.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR6.7%
CrowdStrike Falcon Complete MDR7.1%
Arctic Wolf Managed Detection and Response5.1%
Other81.1%
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
OpenText Core Endpoint Protection​1.2%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.7%
Other84.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.
reviewer2584380 - PeerSpot reviewer
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
Improving threat detection is critical for enhanced protection
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The benefits of Huntress Managed EDR were seen almost immediately after deploying it."
"I rate Huntress Managed EDR a ten out of ten."
"Huntress Managed EDR has helped significantly in reducing the need for expensive security tools or security analysts, and since it is an EDR and fully managed, we don't need other EDR tools or specialists."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"I would absolutely recommend Huntress to other users. If you are considering it, go for it."
"Huntress has improved our security dramatically."
"After deploying Huntress Managed EDR, I saw the benefits immediately because as we were installing it, we started getting those alerts."
"I evaluate Huntress Managed EDR as the best choice we have made for antivirus endpoint protection EDR solutions specifically for the SMB market."
"The ease of use of the centralized admin console is its best asset."
"It is an easy-to-use and easy-to-configure product."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"The solution is very simple and straightforward to use."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"Probably, compared to other antivirus programs, what we like about it is it is lightweight."
"Low performance requirements."
"The initial setup was straightforward. It took five minutes. I installed the solution myself."
 

Cons

"In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I know they work with Microsoft Defender, but we chose not to do that."
"The integration with Autotask could be improved."
"I had been requesting Huntress support for macOS for a while, and they recently rolled it out, making it generally available within two months. Having a regular support line would be good."
"Regarding Huntress Managed EDR, they could add more features when compared to another EDR platform, SentinelOne."
"We have been working on it, but their Rio agent has been having some issues trying to repair itself."
"It would be nice if Huntress Managed EDR started adding additional features that some of the other competitors have, but obviously, to keep it lightweight, they cannot pack too much into it."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"Regarding Huntress Managed EDR, they could add more features when compared to another EDR platform, SentinelOne."
"Webroot Business Endpoint Protection needs to improve its ability to detect threats."
"I did notice that my OS slowed down, but I don't know if that's due to Webroot."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."
"I want Webroot to be easier to use and set up. It is not very intuitive."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."
"I believe that Webroot Business Endpoint Protection should offer a more modern UI."
 

Pricing and Cost Advice

"Huntress is priced fairly for the services and value it provides."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"I believe Huntress offers competitive pricing overall."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"If you purchase for clients, then you are the managing billing entity. It's better to either get a monthly subscription check from your clients, or to prepay for the year (so as to not keep cash in reserve to pay the bill each month) IMHO."
"The solution is very cost-effective."
"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."
"Get a trial, then a multi-year license."
"It is relatively cheap."
"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."
"We are on an annual subscription for the use of Webroot Business Endpoint Protection."
"Work on a price tier plan."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
5%
Computer Software Company
10%
Performing Arts
8%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise3
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I k...
What is your primary use case for Huntress?
Our use case is to fill some security gaps that we have, especially regarding the antivirus suite that we use, which doesn't have the full capabilities of Huntress Managed EDR. Huntress Managed EDR...
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
What is your primary use case for Webroot Business Endpoint Protection?
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection.
 

Also Known As

No data available
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

Information Not Available
Mytech Partners
Find out what your peers are saying about Huntress Managed EDR vs. OpenText Core Endpoint Protection​ and other solutions. Updated: October 2024.
882,410 professionals have used our research since 2012.