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Webroot Business Endpoint Protection pros and cons

Vendor: OpenText
3.9 out of 5
362 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Webroot Business Endpoint Protection offers powerful cloud-based management and AI functionalities that ensure comprehensive endpoint security.
It is renowned for being lightweight, not consuming significant workstation resources, therefore not slowing down the systems while providing effective protection.
The installation process is straightforward, making it easy for users to set up and start protection quickly.
Webroot Business Endpoint Protection includes features like traffic security monitoring and strong ransomware protection, enhancing overall network safety.
It has shown scalability without issues, accommodating growth smoothly and effectively for various organizations.

CONS

Webroot Business Endpoint Protection needs to improve its threat detection capability, especially for certain attacks and ransomware protection.
There is a need for more advanced analytics to enhance its antivirus capabilities in the marketplace.
Users experience slower connection and performance issues, especially when performing tasks such as programming in Microsoft Access.
Technical support is often difficult to reach and provides inadequate assistance.
There should be a focus on proactive detection to prevent viruses before they affect the machine.
 

Webroot Business Endpoint Protection Pros review quotes

RE
Feb 13, 2020
It is excellent endpoint protection for mobiles that does everything it says it will.
Rick Cassel - PeerSpot reviewer
Jul 6, 2022
Probably, compared to other antivirus programs, what we like about it is it is lightweight.
reviewer1406367 - PeerSpot reviewer
Sep 8, 2021
I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support.
Learn what your peers think about Webroot Business Endpoint Protection. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Urs Schuerch - PeerSpot reviewer
Jan 5, 2024
I haven't observed any of the instabilities in the solution. It is a stable solution.
it_user1011267 - PeerSpot reviewer
Jul 2, 2019
The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful.
reviewer1231287 - PeerSpot reviewer
Jun 28, 2020
We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily.
OW
Mar 17, 2021
There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system.
JS
Jul 16, 2020
Their policy management, their cloud-based dashboard and user interface are very easy to navigate.
it_user807315 - PeerSpot reviewer
Jun 25, 2018
Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role).
reviewer1450707 - PeerSpot reviewer
Nov 24, 2020
The initial setup is not complex at all. It's very straightforward.
 

Webroot Business Endpoint Protection Cons review quotes

RE
Feb 13, 2020
It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information.
Rick Cassel - PeerSpot reviewer
Jul 6, 2022
It doesn't do anything proactive. The virus has to hit the machine before it detects it.
reviewer1406367 - PeerSpot reviewer
Sep 8, 2021
One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot.
Learn what your peers think about Webroot Business Endpoint Protection. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Urs Schuerch - PeerSpot reviewer
Jan 5, 2024
I believe that Webroot Business Endpoint Protection should offer a more modern UI.
it_user1011267 - PeerSpot reviewer
Jul 2, 2019
We need to know more details about how the virus interacted with the computer.
reviewer1231287 - PeerSpot reviewer
Jun 28, 2020
Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement.
OW
Mar 17, 2021
I did notice that my OS slowed down, but I don't know if that's due to Webroot.
JS
Jul 16, 2020
Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention.
it_user807315 - PeerSpot reviewer
Jun 25, 2018
The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked.
reviewer1450707 - PeerSpot reviewer
Nov 24, 2020
We need to have a stronger defense against CryptoLock and other attackers.