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Trellix Endpoint Security vs Webroot Business Endpoint Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
99
Ranking in other categories
Extended Detection and Response (XDR) (14th)
Webroot Business Endpoint P...
Ranking in Endpoint Protection Platform (EPP)
42nd
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Trellix Endpoint Security is 3.1%, down from 4.0% compared to the previous year. The mindshare of Webroot Business Endpoint Protection is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.
Rick Cassel - PeerSpot reviewer
Lightweight and not hard to set up however, does not offer good reporting
We've had a couple of events both this year and last year where it just didn't seem to catch ransomware, which is impossible to do if someone has hands-on with the system. There were some things that they had or used to have or don't have that I still haven't figured out called journaling. And it was supposed to be a way to roll back changes that were made. However, they're telling me they don't have that. That's not in the system. It’s my understanding that it doesn’t actually scan any files at all. They just look at their database of files they've scanned previously, and either it matches or doesn't. That might be where the shortcoming is, is that it just can't stay up-to-date fast enough to stop new things that are coming in. It's an after-the-fact anti-virus. It doesn't do anything proactive. The virus has to hit the machine before it detects it. There is one thing that is deplorable with the product that I would change as soon as I found a better one. However, the reports are worthless. You go and look at a scan report and cannot get a log of machines. I can log into a console and see the files were scanned every day at 2:00 AM, and they all passed green or something was detected and removed. However, you have to go to the console. I don't have anything that I can send to my client on reports. What they give you is a bunch of bar graphs with no details. You can't drill down. It'll say two infections. However, it doesn't tell you what machines. You've just really got several different reports, and they're all just a bunch of graphs and wasted paper. There's nothing really substantial. The reports that I can use for client-facing, once a month, to say, "Here, we scanned all these workstations. Here are our results," don’t exist. They've got fake reports. I've screamed about that for years, and they just won't do anything. Therefore, I created my own little up-to-date or not ask fail-type report. I send that to them in place of a report directly from a product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has been protecting us for many years, and we hope it will continue to do so for many years to come."
"Communication with all Mcafee products (also 3rd parties) by DXL infrastructure."
"It is a stable solution...The solution's technical support is good."
"The reporting capabilities are a valuable feature. In enables more visibility on our network."
"The product’s stability and security features enhance user protection and organizational security."
"Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use."
"The solution provides dashboard control, so we can centrally monitor the entire status of our organization."
"One valuable feature is Threat Prevention with the on-demand scan."
"Auto-Remediation"
"It is excellent endpoint protection for mobiles that does everything it says it will."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system."
"The solution is very simple and straightforward to use."
"It monitors traffic and keeps us from getting ransomware or other viruses."
"Speed"
"The initial setup is not complex at all. It's very straightforward."
 

Cons

"Trying to move away from the signature model for antivirus and malware blocking is something that would be nice. Instead of having to update every day, which is signature-based, moving to more of a kernel or architecture-based model would probably be beneficial."
"Recently, Trellix has introduced a CDR, which involves more manual response than automatic. I believe they should enhance the system by adding features like automated response and the ability to create custom playbooks. This is crucial for an EDR solution, and currently, Trellix lacks this feature while other products offer it."
"When it runs in the background of the endpoint, the devices get slowed down for some applications."
"Support-wise they need to be better."
"We don't like the solution since it requires much memory consumption and consumes much CPU resources."
"Every time we open a ticket with McAfee, their response differs and they are not consistent."
"The solution has problematic encryption, which needs reforming."
"Technical support is an area that can be improved because sometimes, the response time is a bit slow and the explanation is short."
"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."
"Webroot Business Endpoint Protection needs to focus on how they can widen their area of scope by not just being an antivirus tool anymore. The shortcoming in the customization area of the tool needs improvement."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine."
"Webroot Business Endpoint Protection needs to improve its ability to detect threats."
"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."
"It doesn't do anything proactive. The virus has to hit the machine before it detects it."
"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."
 

Pricing and Cost Advice

"It provides good value by striking a balance between cost-effectiveness and feature richness."
"Trellix Endpoint Security is an inexpensive platform."
"Compared to Bitdefender, Trellix Endpoint Security is more expensive, but considering it comes with DLP, the solution's price is fine."
"The price of this product is good."
"The pricing is comparable to other solutions on the market."
"Annual license fee is good"
"Pricing is fair."
"When comparing the solution to others it is a bit expensive. We are on a monthly license."
"It is relatively cheap."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
"Get a trial, then a multi-year license."
"We evaluate other options using multiple choices, best value, management and functionality."
"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."
"Work on a price tier plan."
"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."
"From a pricing standpoint, I would rate it a four out of five."
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Top Industries

By visitors reading reviews
Educational Organization
44%
Government
9%
Computer Software Company
7%
Manufacturing Company
6%
Computer Software Company
18%
Real Estate/Law Firm
13%
Comms Service Provider
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
What do you like most about Webroot Business Endpoint Protection?
I haven't observed any of the instabilities in the solution. It is a stable solution.
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
 

Also Known As

McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

inHouseIT, Seagate Technology
Mytech Partners
Find out what your peers are saying about Trellix Endpoint Security vs. Webroot Business Endpoint Protection and other solutions. Updated: January 2025.
839,319 professionals have used our research since 2012.