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ESET Endpoint Protection Platform vs Webroot Business Endpoint Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
100
Ranking in other categories
Advanced Threat Protection (ATP) (7th), Anti-Malware Tools (4th)
Webroot Business Endpoint P...
Ranking in Endpoint Protection Platform (EPP)
42nd
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 2.9%, down from 3.6% compared to the previous year. The mindshare of Webroot Business Endpoint Protection is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
Rick Cassel - PeerSpot reviewer
Lightweight and not hard to set up however, does not offer good reporting
We've had a couple of events both this year and last year where it just didn't seem to catch ransomware, which is impossible to do if someone has hands-on with the system. There were some things that they had or used to have or don't have that I still haven't figured out called journaling. And it was supposed to be a way to roll back changes that were made. However, they're telling me they don't have that. That's not in the system. It’s my understanding that it doesn’t actually scan any files at all. They just look at their database of files they've scanned previously, and either it matches or doesn't. That might be where the shortcoming is, is that it just can't stay up-to-date fast enough to stop new things that are coming in. It's an after-the-fact anti-virus. It doesn't do anything proactive. The virus has to hit the machine before it detects it. There is one thing that is deplorable with the product that I would change as soon as I found a better one. However, the reports are worthless. You go and look at a scan report and cannot get a log of machines. I can log into a console and see the files were scanned every day at 2:00 AM, and they all passed green or something was detected and removed. However, you have to go to the console. I don't have anything that I can send to my client on reports. What they give you is a bunch of bar graphs with no details. You can't drill down. It'll say two infections. However, it doesn't tell you what machines. You've just really got several different reports, and they're all just a bunch of graphs and wasted paper. There's nothing really substantial. The reports that I can use for client-facing, once a month, to say, "Here, we scanned all these workstations. Here are our results," don’t exist. They've got fake reports. I've screamed about that for years, and they just won't do anything. Therefore, I created my own little up-to-date or not ask fail-type report. I send that to them in place of a report directly from a product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup."
"The most valuable features of ESET Endpoint Antivirus are the search engine, easy firewall setup, and ransomware scans."
"It can block certain web pages that may contain viruses or pose a threat to the computer."
"They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me."
"It's a very user-friendly product."
"The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus."
"Primarily used to protect computers from viruses and ransomware."
"The most valuable feature of this solution is the management."
"Webroot's tech support is pretty good; they've given me some pointers."
"I haven't observed any of the instabilities in the solution. It is a stable solution."
"Doesn't consume resources or affect the computer performance at all."
"The main reason we had Webroot is that it was cost-effective for our clients."
"Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)."
"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."
"It is pretty unintrusive. It doesn't take over the system like McAfee or Norton. It doesn't use a whole lot of resources. McAfee and Norton use a lot of resources."
"The ease of use of the centralized admin console is its best asset."
 

Cons

"The solution could improve by having higher-level security and reporting."
"We do get false positives."
"We'd like the solution to be a next generation antivirus with some sort of artificial intelligence or machine learning angle."
"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
"I'm unsure as to if they could actually support a large enterprise."
"The stability needs to be improved. There are bugs that you have to deal with."
"iOS compatibility for mobile security and parental control."
"Its initial setup process could be more straightforward."
"Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention."
"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."
"There should be a Webroot Business Endpoint Protection mobile app."
"It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
 

Pricing and Cost Advice

"Its price is reasonable."
"Currently, we are running on a three-year license. The pricing might be around $20,000. There aren't any costs above the standard licensing fee."
"The price of the solution is reasonable compared to the other products out there. It is definitely in line with the competition."
"It is just under $20 a user per year, and there are no additional costs. I would rate it a five out of five in terms of pricing."
"It probably is less expensive than Sophos."
"This is not an expensive solution."
"The price of ESET Endpoint Antivirus could be lower. From a customer's perspective, it is expensive."
"The pricing is pretty good."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."
"From a pricing standpoint, I would rate it a four out of five."
"Get a trial, then a multi-year license."
"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."
"The solution is very cost-effective."
"We are on an annual subscription for the use of Webroot Business Endpoint Protection."
"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
7%
Government
6%
Computer Software Company
19%
Real Estate/Law Firm
13%
Comms Service Provider
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
What do you like most about Webroot Business Endpoint Protection?
I haven't observed any of the instabilities in the solution. It is a stable solution.
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Mytech Partners
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Webroot Business Endpoint Protection and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.