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Horizon 8 vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Horizon 8
Ranking in Virtual Desktop Infrastructure (VDI)
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
113
Ranking in other categories
User Virtualization (1st)
Workspace ONE UEM
Ranking in Virtual Desktop Infrastructure (VDI)
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

As of March 2025, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Horizon 8 is 8.8%, down from 16.1% compared to the previous year. The mindshare of Workspace ONE UEM is 2.8%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Tim  Abboud - PeerSpot reviewer
User-friendly, reasonably priced, and simple to install
It can be challenging to assess the stability of Horizon because it relies heavily on the underlying infrastructure, including vCenter, network, and storage performance. It is important to pay attention to these factors when evaluating the stability of the system. We rely on vCenter, network, and storage performance, and any weakness in these areas will affect the performance of Horizon. When discussing this with customers, I always emphasize the importance of these factors. If the foundation is solid, Horizon should not experience any performance issues. If the fundamentals are weak, we will encounter issues with Horizon on a regular basis. However, the product itself, VMware Horizon, is highly stable. While the Horizon product itself is very stable, it is important to be well-informed about any potential side effects from using other related products.
Joel Amate - PeerSpot reviewer
The solution is stable, scalable, and offers single sign-on
I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The local hardware pass-throughs are valuable. I like being able to have access to local hardware."
"The ease of customizing the terminal, including the ability to add or decrease memory."
"VMware Horizon View is an easy-to-use solution."
"VMware Horizon 7 has its proprietary Elastic streaming protocol, which is very good for delivering VDI."
"The benefits of this solution are that it is modern and it works perfectly well with the rest of the VMware environments we have. Having this vertical integration is what matters to us as an organization and this solution excels in this area. You deploy it and it works without much hassle."
"Users can log in from anywhere and from a variety of devices."
"The product helped us deploy complex applications."
"We use VMware Horizon to digitalize environments."
"We've found the solution to be easy to use."
"The solution has very good documentation."
"The feature with the highest rating for me is its employee management. I can also praise how versatile it is in terms of operating systems. It has good support for multiple operating systems and can easily manage them all. Not just that, but it can also support any kind of tool that can be run on all these operating systems."
"Sometimes, we face an issue and raise a ticket. The technical support team is fantastic and resolves the issue."
"App delivery and management platform that's user-friendly, with a good interface. Easy to scale, easy to set up, with good stability."
"For me, the integration of AirWatch with various enterprise components is something I like. The way they are partnering with various services, like security services, or some of the big guys like Google, Android, Apple, and including Microsoft; that's really awesome. And the way they look at providing functionality to create self-service and automation, that's really usefully and beneficial. That's where I see they differentiate themselves."
"The Identity component of this solution is its most valuable feature."
"Personally, VMware Identity Manager is useful for comparison purposes so that I can provide better solutions to my company's customers."
 

Cons

"The most important feature that is missing is the ability to do some remote support on the client itself. For example, if somebody has a Horizon client installed on his machine, there should be a way to support his local machine as well. That's because most of the problems can't be solved very often due to the computer or the setup that someone is using on his personal machine. Because a Horizon client is already installed on the machine to access the environment, it would be nice if the client itself possessed some sort of remote control tool in it so that if needed, we could support both the virtual setup and the actual setup of the machine. It pretty much does everything well. It is mostly the support aspect that can be improved. You have perfect control over your in-house environment. You have a solution that can pretty much be used anywhere, but you have no control over the machine that's being used to access your environment. Definitely, that's where most of the features are lacking. There should be an option for remote control and maybe some options for conformity."
"They could incorporate an application library for application learning and licensing."
"In the area of automation, there are some improvements needed in the solution."
"The tool is not future-proof anymore."
"The issue now with VMware is that we don't know the future of the solution. Because if you follow the news, it was acquired by another company, and they are changing the old product line."
"The technical support offered by VMware is an area with certain shortcomings where improvements are required."
"It would be beneficial to see improvements in client-side functionalities, especially for some Linux clients."
"The initial setup may be a little difficult for those with no experience."
"One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it just a small need."
"It's a costly product. It would help if they could offer it at a discount."
"We'd like the customization to be better."
"There are other solutions that might be better for certain use cases. This is not an all-purpose solution."
"This product makes use of SAML across the board, which has seven known security flaws. It would be good if the company created a way to protect against SAML flaws. One way would be to integrate a firewall server or an endpoint out in the cloud with which you could establish trust. If you knew nothing about SAML and you did some Google searches about what SAML is, what are the flaws, and what are the known vulnerabilities, eventually, you'll find that there are seven flaws. There are two methods that you can use to solve those seven problems. They essentially involve putting a firewall or putting rules, such as access controls, so that anybody in the world can't just come in, authenticate, and either be a good guy or be someone trying to knock on my door and get into my house. If I could eliminate that, it would be awesome."
"Cost of licensing is quite high."
"Sometimes, we have challenges with remote patching and remote version upgrades."
"There should be better compatibility with Linux devices."
 

Pricing and Cost Advice

"Customers pay a licensing fee."
"The pricing can be relatively competitive, but sometimes you have to go back to VMware and ask for additional discounts. You can make it competitive If you're prepared to put in the work. The list prices and standard discounts may not be competitive, but if you push hard enough, you can get the price to where you need it to be."
"The pricing could be improved."
"VMware Horizon View is an expensive product. My company needs to opt for a subscription-based pricing model when it comes to the licensing costs attached to the product."
"The solution is more expensive in comparison to Citrix but when comparing the technicalities VMware Horizon, is worth the money."
"The product is extremely expensive."
"For long-term use, perpetual licenses are more cost-effective, and for short-term use, subscription-based would be more cost-effective."
"Horizon 7 is cheaper than some competitors, like Citrix, because it includes solutions for the server side, the VDI side, and the hypervisor side."
"The pricing currently is higher than the competition."
"The solution runs at roughly around $36/user for a year."
"It is quite expensive, but I think large companies have agreements with these organizations that provide remote monitoring for phones, and they get massive discounts. The public price does not reflect what they pay. You won't get the same pricing if you're buying for 10 employees versus 1,000 employees. On the public price, you get perhaps a 10% discount, but if you're buying 1,000, the discount could be really massive, especially if you signed a contract for a number of years."
"My guess is that its licensing was yearly. There was probably no fee in addition to the standard licensing fee."
"The solution is about $45 per device for a 12 month subscription. The price is standard across the world."
"It's definitely a bit on the expensive side. It is more for smaller organizations and not large, massive enterprises. I am not sure about any additional costs. As far as we could tell, the billing was what the billing was."
"If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."
"Our customers are concerned about the costs. The solution is higher than they want it to be."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
11%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
16%
Financial Services Firm
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Horizon 7?
VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires mini...
What is your experience regarding pricing and costs for VMware Horizon 7?
We paid a lot of money for software that is not really fully operational out of the box. We had to have patches from VMware to get it into production. Hence, we lost a lot of time implementing the ...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the solution, the price seems worth it. VMware Workspace ONE customers usually pay o...
 

Also Known As

VMware Horizon, VMware Horizon View, Mware Dynamic Environment Manager
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

LCMC Health
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Horizon 8 vs. Workspace ONE UEM and other solutions. Updated: March 2025.
841,605 professionals have used our research since 2012.