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Wrike vs Zoho Projects comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Users gained substantial financial savings and efficiency using Wrike, with ROI potentially tenfold and improved team visibility.
Sentiment score
7.7
Zoho Projects boosts profits by 50%, offers productivity and visibility gains, with valuable time savings and streamlined processes.
It has helped me streamline processes by using my SOPs and Zoho for improvement.
 

Customer Service

Sentiment score
8.6
Wrike support is highly rated for responsiveness and expertise, offering quick resolutions and valuable community resources.
Sentiment score
6.7
Zoho Projects' customer service is mixed, praised for responsiveness but hindered by language barriers and telephone support issues.
They are just a chat away, and there is typically a dedicated person or two handling my account.
 

Scalability Issues

Sentiment score
7.4
Wrike is scalable and customizable, though opinions vary on performance; cloud capabilities efficiently manage expansions without disruptions.
Sentiment score
8.3
Zoho Projects is praised for scalability and flexibility, effectively serving small to large teams and diverse projects.
 

Stability Issues

Sentiment score
7.5
Wrike is generally stable and effective, with minimal issues reported, mostly under specific conditions like variable internet speeds.
Sentiment score
7.9
Zoho Projects is highly stable with few issues; occasional glitches and downtime are often due to cloud-related factors.
Changes sometimes don't reflect.
 

Room For Improvement

Wrike users desire improvements in reporting, interface, task management, mobile app, customization, collaboration, support, and cost efficiency.
Zoho Projects needs improved integration, user interface, mobile functionality, and support, with enhanced collaboration, analytics, security, and customization.
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
Managing multiple projects in the project presents challenges.
 

Setup Cost

Enterprise users appreciate Wrike's subscription model for its value and convenience, despite varying costs and perceptions.
Zoho Projects is a cost-effective project management tool, with competitive pricing and value through the Zoho One license.
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Zoho Projects is considered cheap compared to Google and Microsoft services.
 

Valuable Features

Wrike users appreciate its intuitive interface, collaboration tools, integration, customization, task management features, and strong support resources.
Zoho Projects provides an integrated, customizable, and user-friendly platform with excellent collaboration, automation, and tracking features, boosting productivity.
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
The collaboration tools within Zoho Projects are good.
 

Categories and Ranking

Wrike
Ranking in Project Management Software
7th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
59
Ranking in other categories
No ranking in other categories
Zoho Projects
Ranking in Project Management Software
15th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Project Management Software category, the mindshare of Wrike is 4.5%, down from 8.2% compared to the previous year. The mindshare of Zoho Projects is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Awadhesh Singh - PeerSpot reviewer
Easy to tag people and has a form system to collect information but cannot work in multiple channels simultaneously
There are several areas where Wrike could improve. First, it doesn't allow accessing multiple channels simultaneously, which would be useful. Transferring data from one project to another is also difficult. It would be easier to work on parallel tasks across different projects. I've noticed others facing similar issues when I check the chat on their website. The tool should also improve coordination between external stakeholders and collaborators. It should also integrate financial features.
Sainath Racherla - PeerSpot reviewer
Project coordination has improved with excellent integration and support, though more comprehensive training and version control are needed
The adaptation process can be enhanced with training sessions and templates. There is potential for improvement in version control, particularly in integration with Zoho Docs. Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial. Additionally, I should be able to cross-link bugs between projects.
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Top Industries

By visitors reading reviews
Educational Organization
84%
University
2%
Computer Software Company
1%
Financial Services Firm
1%
Educational Organization
83%
Manufacturing Company
3%
Financial Services Firm
2%
Comms Service Provider
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Wrike?
The most valuable feature of Wrike is the tag functionality.
What needs improvement with Wrike?
There are several areas where Wrike could improve. First, it doesn't allow accessing multiple channels simultaneously, which would be useful. Transferring data from one project to another is also d...
What is your primary use case for Wrike?
I use the tool as a project management tool to track project timelines and communicate with the team.
What do you like most about Zoho Projects?
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emai...
What needs improvement with Zoho Projects?
The adaptation process can be enhanced with training sessions and templates. There is potential for improvement in version control, particularly in integration with Zoho Docs. Providing small bite-...
What is your primary use case for Zoho Projects?
The main purpose of using Zoho Projects is for coordinating projects, with a primary focus on bug and defect management.
 

Comparisons

 

Overview

 

Sample Customers

Down Association, Clever Clicks, Sevenly, Palatov Motorsport, LLC, Koch Ink, Opportunity To Do, Quark Software Inc., Transamerican Auto Parts, PlumChoiceÂ, Inc., InScribe, Evisions, Giant Steps, TechRepublic
Intel, Jaguar, PWC, Yatra, Yale, Timex
Find out what your peers are saying about Wrike vs. Zoho Projects and other solutions. Updated: April 2025.
847,625 professionals have used our research since 2012.