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Akash Jogbond - PeerSpot reviewer
Team Lead at Foresight Software Solutions
Real User
Apr 15, 2022
EDR solution that consistently releases improvements that meets our company's needs
Pros and Cons
  • "This solution consistently releases improvements. They have communicated their next two years of development which is powerful and covers all of our needs."
  • "This solution consistently releases improvements. They have communicated their next two years of development which is powerful and covers all of our needs."
  • "This solution could be improved with greater scope for admins to make changes to the solution."
  • "This solution could be improved with greater scope for admins to make changes to the solution."

What is our primary use case?

This is an EDR solution used for antivirus purposes. It is used for vulnerability assessments, security posture management and to safeguard a business from all kind of attacks.

What is most valuable?

This solution consistently releases improvements. They have communicated their next two years of development which is powerful and covers all of our needs.

What needs improvement?

This solution could be improved with greater scope for admins to make changes to the solution. Human input and intelligence has little value as the solution is built on artificial intelligence. 

For how long have I used the solution?

I have used this solution for two years. 

Buyer's Guide
CrowdStrike Falcon
March 2026
Learn what your peers think about CrowdStrike Falcon. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,311 professionals have used our research since 2012.

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The customer service and support team are very good but it can be challenging to get hold of them.

How was the initial setup?

The initial setup is straightforward because it is a cloud only solution. 

What's my experience with pricing, setup cost, and licensing?

This solution offers annual subscriptions. The pricing for this solution could be reduced.

What other advice do I have?

The policies are very simple to create and offers very minimum options. Based on this, I would recommend those implementing this system make full use of all the features from the beginning. 

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Business Development Manager - Security at a computer software company with 201-500 employees
Real User
Feb 7, 2022
Intelligent and easy to use endpoint protection and threat identification solution
Pros and Cons
  • "Easy to use, intelligent, and stable threat detection software."
  • "CrowdStrike Falcon is able to identify threats based on processes, rather than looking at signatures and this is what I like about this solution."
  • "The installation process for this software needs to be simplified."
  • "Setting up and installing CrowdStrike Falcon is not easy, so an area for improvement is for that process to be simplified."

What is our primary use case?

CrowdStrike Falcon is used for endpoint protection for businesses. It's used for identifying threats.

What is most valuable?

Most of the entry-level security provisions are based on identification, but CrowdStrike Falcon is a market changer because it does not need any kind of signature to identify or update threats.

All organizations face the big challenge of maintaining and updating their security processes. They need to do the update, but then it doesn't go beyond 90%, so CrowdStrike Falcon moved away from the update requirement, so there won't be a need to upgrade for certain types of technology, or for new technology. Not needing to update means the job of maintaining the updates will be taken off the plate of the IT department, which could mean big relief for the customers.

CrowdStrike Falcon is able to identify threats based on processes, rather than looking at signatures and this is what I like about this solution.

I like that it's easy to use, as expected from any cloud solution. CrowdStrike Falcon is an intelligent solution. It's as good as the top solution in the market.

We haven't seen anybody complaining about CrowdStrike Falcon, and we haven't had any customer using this solution who had been attacked by ransomware, so this is proof of how good this solution is.

What needs improvement?

Setting up and installing CrowdStrike Falcon is not easy, so an area for improvement is for that process to be simplified.

For how long have I used the solution?

We've been using CrowdStrike Falcon for two years.

What do I think about the stability of the solution?

I find CrowdStrike Falcon a stable solution.

How was the initial setup?

Installing this solution was not easy. One challenge from the installation is that you always have to replace something, e.g. your Crowdstrike password, macros, etc., before you're able to complete the setup.

What other advice do I have?

We are not carrying CrowdStrike Falcon Complete because it's a managed service, so customers have not really gotten to that level. What we're working with is CrowdStrike Falcon.

Deployment of this solution took us three to five days. We have 2,000 users of CrowdStrike Falcon, and we have 110 different locations across India and some other parts of the world. We have people who manage this solution, but it doesn't require much managing, because the only challenge is removing the old solution, then replacing it with the new one.

I'm recommending CrowdStrike Falcon to other people who are looking into using it, because it's a good solution.

I'm rating CrowdStrike Falcon an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
CrowdStrike Falcon
March 2026
Learn what your peers think about CrowdStrike Falcon. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,311 professionals have used our research since 2012.
reviewer1078392 - PeerSpot reviewer
Security Systems Analyst at a retailer with 5,001-10,000 employees
Real User
Jan 23, 2022
Allows us to sleep better at night
Pros and Cons
  • "I value the overall behavior analysis of CrowdStrike. The engine of this product is what drew us to this solution."
  • "We feel we are using a product that is at the top of the industry."
  • "I would also like to see the endpoint firewall component produce some level of logging and feedback."
  • "This solution lacks basic functionality, such as being able to perform on-demand scanning."

What is our primary use case?

CrowdStrike is a malware protection solution that is deployed on a private cloud across all areas of our organization. We have deployed the solution to 10,000 users. Roles-based it's the security team. 

We recently upgraded to a new feature that is set to roll out. CrowdStrike is a requirement, it's our standard. If you have a new OS deployed or a new server deployed, this is a required component. It has been automated as we grow and as we add more systems.

How has it helped my organization?

CrowdStrike allows us to sleep better at night.

What is most valuable?

I value the overall behavior analysis of CrowdStrike. The engine of this product is what drew us to this solution.

What needs improvement?

This solution lacks basic functionality, such as being able to perform on-demand scanning. This presents a challenge when it comes to the payment card industry, PCI which has that as built-in requirements for the PCI DSS standard.

I would also like to see the endpoint firewall component produce some level of logging and feedback. 

For how long have I used the solution?

I have been using CrowdStrike Falcon for three years.

What do I think about the stability of the solution?

CrowdStrike is very stable, we've had very few technical issues. The false positive rate is average. It has been very easy to manage and to determine where issues are.

What do I think about the scalability of the solution?

This solution is very scalable. It is easy to roll out more agents and is fairly automated. We have it deployed in multiple environments such as hybrid versus cloud versus private. 

How are customer service and support?

We have had very positive interactions with not only our manage service provider, but the vendor directly. They've offered good support when we've had some questions and concerns. Their documentation is fairly extensive.

Which solution did I use previously and why did I switch?

We follow trends to make sure we have the best product for our organizations. The one we were using fell behind a bit. We wanted something that was completely cloud-based so that the infrastructure wasn't on-prem and we wouldn't be required to manage the upgrades of servers and applications. 

How was the initial setup?

The initial setup was moderate. There is a lot to think about and a lot to plan out, however once that is done the actual deployment is straightforward. We used a tiered deployment, deploying the product in a learning mode or logging mode only. We also did a tiered deployment by division and then enabled features by division to make sure that if there was an impact, we could at least contain it to one area and revert back as quickly as possible.

What about the implementation team?

We deployed with an integrator. They were very knowledgeable and knew what they were doing. They involved the vendor when required. We use half of an FTE to maintain the solution. We also have a managed service provided that also integrated the log files from this product into our SIM. We are pointing all the logs to a log reporting utility that allows us to react to alerts. 

What was our ROI?

Because we are information security, we come with a price tag, unfortunately. When we look at it as a whole, we are able to sleep at night, we have a good solution and it is protecting us from the zero-days and the latest malware. I don't know what you put the cost of breach prevention at.  We feel we are using a product that is at the top of the industry. We are doing as much as we can to protect our organization, so there is the return on investment that way.

What's my experience with pricing, setup cost, and licensing?

We pay yearly for the solution. It makes it easier for budgeting purposes. We did incur additional costs when we implemented their firewall solution, calling it the endpoint firewall. 

Which other solutions did I evaluate?

We're constantly looking for other options the industry's top solutions and where the industry is going next. In cybersecurity, we ensure we are protected today but also make sure that we are thinking towards the future and analyzing other solutions to see if they are better, or potentially better in the future.

What other advice do I have?

If you are looking at CrowdStrike, plan appropriately. Make sure you have planned it out and do your testing. We found that it was legacy-friendly. We have a lot of legacy applications and we were concerned about that. We ran into some minor issues but we did find that it was friendly, however, there were some newer applications that the product did not interact with as well as we expected. They were easy fixes, but you should do your due diligence so you run into fewer surprises.

I would rate CrowdStrike a 9 out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1055580 - PeerSpot reviewer
President and CEO at a tech services company with 51-200 employees
Real User
Jan 10, 2022
Straightforward to set up with excellent detection and response capabilities
Pros and Cons
  • "Scalability hasn't been an issue for us."
  • "The detection and response have been excellent overall."
  • "The price is too high."
  • "The product is quite expensive."

What is our primary use case?

We primarily use the solution for our Windows and Macs.

What is most valuable?

The detection and response have been excellent overall. We've had no ransomware attacks. 

We found the initial setup to be straightforward. 

The solution is stable. 

Scalability hasn't been an issue for us.

What needs improvement?

The price is too high.

For how long have I used the solution?

I've been using the solution for three years now. 

What do I think about the stability of the solution?

The stability has been fantastic. We have never had an outage. There are no bugs or glitches. The performance is great.

What do I think about the scalability of the solution?

As we are a smaller organization, scalability hasn't been an issue. It's been very good so far. 

We have about 120 users and they include technical people, salespeople, project managers, and developers.

This solution is being widely used in our organization as it is mandatory. All of our users need to have it. 

How are customer service and support?

The product works really well. We very rarely had to reach out to technical support. When we reached out to them, they've been pretty good.

Which solution did I use previously and why did I switch?

We were in the old McAfee EPO and with all the ransomware and all that stuff hitting us, we found that McAfee wasn't really cutting it. That's why we switched.

How was the initial setup?

The initial setup is simple. It's not overly complex or difficult. 

For us, the deployment took a couple of weeks and we were good to go.

You need very few staff members for deployment and maintenance. 

What about the implementation team?

We did not use an integrator, consultant, or reseller to help us with the implementation. We were able to handle it ourselves.

What was our ROI?

There's not really an ROI. The ROI is that we haven't been hit by ransomware.

What's my experience with pricing, setup cost, and licensing?

The product is quite expensive. It's higher than the competition in general in terms of cost. 

We pay a yearly licensing fee.

They also offer what they call the Falcon Complete, which was a complete managed service, which we chose not to go with. We measured it ourselves.

Which other solutions did I evaluate?

We looked at Carbon Black, Cybereason, and Microsoft Defender ATP. We chose CrowdStrike, as it's always easy to use. It was the most mature product as well. We liked what Gartner had to say about CrowdStrike.

What other advice do I have?

We're a managed security services provider.

I can't speak to the exact version of the solution we're using at this time. 

I would advise users to just follow the advice of CrowdStrike. They have some very good manuals and YouTube videos and stuff of that. It's a complex piece of software, however, you need to work very well and make sure your implementation is correct.

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1405356 - PeerSpot reviewer
Consultant at a computer software company with 51-200 employees
MSP
Jan 6, 2022
Brilliant performance, useful for stopping data breaches, and scalable as per your needs
Pros and Cons
  • "I like the Overwatch feature the most."
  • "It is very useful for endpoint protection and stopping data breaches, and that's its real strength."
  • "On the firewall management side, there should be more granularity. There should also be more granularity for device control. Everything else is brilliant."
  • "On the firewall management side, there should be more granularity. There should also be more granularity for device control."

What is our primary use case?

It is used for stopping data breaches. 

It is totally on the cloud. It cannot be deployed on-prem. They don't have any on-prem options.

How has it helped my organization?

It is very useful for endpoint protection and stopping data breaches. That's its real strength.

What is most valuable?

I like the Overwatch feature the most. 

Its performance is brilliant. It is a good, lightweight agent. I've seen it do really good things on the endpoints, and there is no problem with its performance.

What needs improvement?

On the firewall management side, there should be more granularity. There should also be more granularity for device control. Everything else is brilliant.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is the most scalable solution among all solutions that I've seen so far. Because it's cloud-based, it's really quick to roll out to 1,000, 10,000, or 100,000 endpoints. You can scale it depending on how many endpoints you've got. It is a good solution.

We have about 10 customers who use this solution.

How are customer service and support?

My experience has been good so far.

How was the initial setup?

Its installation is quick and easy. I wouldn't change anything there. The duration depends on the number of endpoints to which you want to push it, but it is fast. I've seen them roll thousands in a matter of hours.

The number of people required for its deployment and maintenance depends on the package you take, but generally, it has a much lower requirement than any other endpoint protection solution.

What other advice do I have?

My advice is to go with a partner that has got experience. I would also advise seriously considering the Overwatch feature. 

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer928773 - PeerSpot reviewer
Head of IT Department at a pharma/biotech company with 10,001+ employees
Real User
Jan 6, 2022
Effective cyber attack prevention, light on resource, and great user expereince
Pros and Cons
  • "The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment."
  • "I am very happy with CrowdStrike Falcon because it does not use a lot of resources in the endpoint, it's a lightweight solution."

    What is our primary use case?

    CrowdStrike Falcon is leading the market in EDR. They are the first that to have this kind of solution against malware. They have an advantage in respect to the rest of the competitors. They offer a certain amount to protect in case of malware or cyber-attacks. They have a policy or insurance connected to the service. That's the reason why we choose CrowdStrike over other solutions.

    What is most valuable?

    The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment.

    I am very happy with CrowdStrike Falcon because it does not use a lot of resources in the endpoint, it's a lightweight solution. It provides good protection and it is very effective. Additionally, it is easy to integrate, has great features, good capabilities, and the users have a positive experience.

    For how long have I used the solution?

    I have been using CrowdStrike Falcon for approximately one year.

    What do I think about the stability of the solution?

    CrowdStrike Falcon is stable.

    What do I think about the scalability of the solution?

    I have found CrowdStrike Falcon to be scalable.

    How are customer service and support?

    I have not needed to use technical support.

    What's my experience with pricing, setup cost, and licensing?

    The cost of CrowdStrike Falcon could be reduced. It is quite expensive if you compare it to other solutions, such as Blue Coat, Symantec, McAfee, or Kaspersky.

    What other advice do I have?

    My advice to those wanting to use CrowdStrike Falcon is to try it out to see if it works well in their environment. I consider CrowdStrike Falcon is a very accurate solution. They are confident about the capabilities of their solutions because they offer money or payback if there is a high-impact cyber incident or cyberattack while using the solution.

    They need to have special consideration about the different plans and budgets that they need to get the solution that they want.

    I rate CrowdStrike Falcon a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1132086 - PeerSpot reviewer
    Information Security Officer at a financial services firm with 51-200 employees
    Real User
    Nov 23, 2021
    Light on resources, helpful support, and reliable
    Pros and Cons
    • "CrowdStrike Falcon is a very light solution. It does not use too much processor or RAM."
    • "The product is really good, but there is a lot of additional features that you need to have for it to be a complete solution."
    • "In the future release of CrowdStrike Falcon, they should add a sandbox feature."
    • "The price of CrowdStrike Falcon could be better. It is very expensive, we pay approximately $900 per month for the licenses."

    What is our primary use case?

    CrowdStrike Falcon is working on our production servers.

    What is most valuable?

    CrowdStrike Falcon is a very light solution. It does not use too much processor or RAM.

    What needs improvement?

    In the future release of CrowdStrike Falcon, they should add a sandbox feature.

    For how long have I used the solution?

    I have used CrowdStrike Falcon within the past 12 months.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    CrowdStrike Falcon is scalable. We have approximately 400 servers using this solution.

    We have plans to increase the usage of this solution in one or two years.

    How are customer service and support?

    We used technical support for the implementation of the solution and it was a good experience. They know the products well and they were able to give us all the answers to the questions that we had.

    How was the initial setup?

    The setup is really easy. The full deployment took two months.

    What about the implementation team?

    For the deployment of the solution, we used a three-person team and for the maintenance, we use the whole infrastructure team of four people.

    What's my experience with pricing, setup cost, and licensing?

    The price of CrowdStrike Falcon could be better. It is very expensive, we pay approximately $900 per month for the licenses. There are not any additional fees.

    Which other solutions did I evaluate?

    Before choosing CrowdStrike Falcon we evaluated Sophos and Microsoft solutions.

    What other advice do I have?

    The product is really good, but there is a lot of additional features that you need to have for it to be a complete solution. Be sure that your budget is enough to acquire the complete solution that you need.

    I rate CrowdStrike Falcon a ten out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Chief Information Security Officer at a manufacturing company with 10,001+ employees
    Real User
    Dec 24, 2020
    Good detection rates, nice dashboards, easy to manage, and the technical support is responsive
    Pros and Cons
    • "I like the detection rates of mobile threats."
    • "CrowdStrike has a much lower rate of false positives than Cylance and the dashboard makes it easier to use."
    • "The management reporting functionality needs to be improved."
    • "The management reporting functionality needs to be improved."

    What is our primary use case?

    Our primary use for CrowdStrike is as an EDR system. We are protecting more then 9.000 devices.

    How has it helped my organization?

    What is most valuable?

    I like the detection rates of mobile threats.

    The policies allow us to define the level of protection.

    The dashboards are good, as well as user management.

    What needs improvement?

    The management reporting functionality needs to be improved.

    We would like to see more features for vulnerability management included.

    For how long have I used the solution?

    We have been using CrowdStrike Falcon since one year.

    What do I think about the stability of the solution?

    This is a stable product.

    What do I think about the scalability of the solution?

    We haven't had any problems with scalability and it expands with the company's needs.

    We have 20,000 users and about 20 of them are administrators.

    How are customer service and technical support?

    We have been in touch with technical support for a few issues. They are quite good and the response is fast.

    Which solution did I use previously and why did I switch?

    We were using Cylance prior to CrowdStrike, and these two products overlapped for a time. We also use an on-premises solution called F-Secure.

    CrowdStrike has a much lower rate of false positives than Cylance and the dashboard makes it easier to use.

    How was the initial setup?

    The initial setup is very simple. It took two months to deploy for 20,000 clients.

    What about the implementation team?

    Our in-house team handled the implementation and deployment. No maintenance is required.

    What was our ROI?

    What's my experience with pricing, setup cost, and licensing?

    The pricing is good and there are no costs in addition to the standard licensing fees. It is similar to that of Cylance and our on-premises solution.

    Which other solutions did I evaluate?

    What other advice do I have?

    This is a product that I absolutely recommend.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free CrowdStrike Falcon Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2026
    Buyer's Guide
    Download our free CrowdStrike Falcon Report and get advice and tips from experienced pros sharing their opinions.