CrowdStrike Falcon Reviews

We use CrowdStrike Falcon XDR for endpoint protection.

It is more sophisticated than a legacy antivirus. 

When compared to the legacy antivirus, it offers more features, including the ability to do analyses, halt execution, and more. It also gives you real-time notifications.

In comparison to the earlier legacy era, it is better.

The ability to execute real-time response, or, that you can connect to the agent and see exactly what processes are operating, is the most important feature of this solution.

It gives you that capability.

I am satisfied with the features that I currently use.

The interface is good, I have no complaints.

I believe that most of the features are perfect for my needs, anything else is only icing on the cake.

It can be expensive depending on the features you select.

The technical support could be improved.

I have been working with CrowdStrike Falcon XDR for more than one year.

CrowdStrike Falcon XDR is a very stable solution.

CrowdStrike Falcon XDR is simply scalable.

In my opinion, it all comes down to what is your pocket saying., and the number, of users. 

From my perspective, it's a very scalable product.

All of your endpoints are using this solution.

In our company, we have approximately 372 users.

We have contacted technical support multiple times.

I would rate the technical support a three and a half out of five. They are good but could improve.

The initial setup was very easy. 

It took less than three days.

We completed the setup with some assistance from the Falcon team.

I am not aware of the price, but I believe that it is among the most expensive XDRs out there. 

Of course, this is dependent on the features you choose. Depending on the features, the price might increase.

This is our sixth year of transitioning from a legacy antivirus. So, I believe we saw the issues that we have with legacy antivirus. That's why we went for Falcon XDR.

First, they should understand their needs, then depending on those requirements, I would be able to advise because each person has a unique use case.

I would strongly suggest this solution to anyone who is considering using it. It's a go-to for endpoint protection.

I would rate CrowdStrike Falcon XDR  an eight out of ten.

We use this solution for next generation anti-virus protection and detection. We are a premium partner of Crowdstrike. 

The EDR and XDR features have been most valuable.

For CrowdStrike to work, all the machines need to have an internet connection. This makes it challenging to assist customers without an internet connection. We would like to have a mechanism or relay to make this possible.  

I have been using this solution for two years. 

This is a stable solution. I would rate it a five out of five. 

This is a scalable solution because it is cloud based. 

If customers want technical support, they need to subscribe to a special service that they need to pay for. When it comes to CrowdStrike, customer use the different support services as per their needs. By default, they don't provide the telephonic support.

I would rate the support a four out of five.

Positive

The initial setup is very straightforward and required two people. I would rate it a four out of five. It take approximately one week to set up. 

We receive good ROI when using this solution. I would rate it a four out of five. CrowdStrike offers a breach warranty which greatly reduces risk for customers. 

When it comes to licensing, customers can choose a bundle or select licences based on the specific features they would like access to. This solution comes with premium pricing. It is approximately 20 to 30% more expensive than competing solutions. 

I would rate the pricing a three out of five. 

I would advise others to tell their customer upfront that staying connected to the internet is very critical to the use of this cloud based solution. 

I would rate this solution an eight out of ten.

We are using Crowdstrike Falcon XDR for security.

The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions.

Crowdstrike Falcon XDR can improve the integration. There are some locks on the cloud to on-premise integrations.

I have been using Crowdstrike Falcon XDR for approximately one year.

Crowdstrike Falcon XDR is a highly stable solution.

Crowdstrike Falcon XDR is scalable for what we use it for. We are using the maximum number of endpoints, which is 1,000.

The support from Crowdstrike Falcon XDR is of a middle level. It is not good and it is not bad.

I rate the support from Crowdstrike Falcon XDR a six out of ten.

Neutral

We were previously using FireEye EDR. We switched to Crowdstrike Falcon XDR because we were facing a lot of issues, such as false positives.

The initial setup of Crowdstrike Falcon XDR is easy. We installed it manually, and it took us approximately one month to complete the implementation of the solution.

I rate the setup of Crowdstrike Falcon XDR an eight out of ten.

We did the implementation of Crowdstrike Falcon XDR in-house. We use two engineers for the maintenance and it is simple. 

We evaluated SentinelOne before choosing Crowdstrike Falcon XDR.

My advice to others is this solution is easy to deploy, and there is no planning required.

I rate Crowdstrike Falcon XDR a nine out of ten.

CrowdStrike Falcon is used for endpoint protection for businesses. It's used for identifying threats.

Most of the entry-level security provisions are based on identification, but CrowdStrike Falcon is a market changer because it does not need any kind of signature to identify or update threats.

All organizations face the big challenge of maintaining and updating their security processes. They need to do the update, but then it doesn't go beyond 90%, so CrowdStrike Falcon moved away from the update requirement, so there won't be a need to upgrade for certain types of technology, or for new technology. Not needing to update means the job of maintaining the updates will be taken off the plate of the IT department, which could mean big relief for the customers.

CrowdStrike Falcon is able to identify threats based on processes, rather than looking at signatures and this is what I like about this solution.

I like that it's easy to use, as expected from any cloud solution. CrowdStrike Falcon is an intelligent solution. It's as good as the top solution in the market.

We haven't seen anybody complaining about CrowdStrike Falcon, and we haven't had any customer using this solution who had been attacked by ransomware, so this is proof of how good this solution is.

Setting up and installing CrowdStrike Falcon is not easy, so an area for improvement is for that process to be simplified.

We've been using CrowdStrike Falcon for two years.

I find CrowdStrike Falcon a stable solution.

Installing this solution was not easy. One challenge from the installation is that you always have to replace something, e.g. your Crowdstrike password, macros, etc., before you're able to complete the setup.

We are not carrying CrowdStrike Falcon Complete because it's a managed service, so customers have not really gotten to that level. What we're working with is CrowdStrike Falcon.

Deployment of this solution took us three to five days. We have 2,000 users of CrowdStrike Falcon, and we have 110 different locations across India and some other parts of the world. We have people who manage this solution, but it doesn't require much managing, because the only challenge is removing the old solution, then replacing it with the new one.

I'm recommending CrowdStrike Falcon to other people who are looking into using it, because it's a good solution.

I'm rating CrowdStrike Falcon an eight out of ten.

CrowdStrike Falcon is working on our production servers.

CrowdStrike Falcon is a very light solution. It does not use too much processor or RAM.

In the future release of CrowdStrike Falcon, they should add a sandbox feature.

I have used CrowdStrike Falcon within the past 12 months.

The solution is stable.

CrowdStrike Falcon is scalable. We have approximately 400 servers using this solution.

We have plans to increase the usage of this solution in one or two years.

We used technical support for the implementation of the solution and it was a good experience. They know the products well and they were able to give us all the answers to the questions that we had.

The setup is really easy. The full deployment took two months.

For the deployment of the solution, we used a three-person team and for the maintenance, we use the whole infrastructure team of four people.

The price of CrowdStrike Falcon could be better. It is very expensive, we pay approximately $900 per month for the licenses. There are not any additional fees.

Before choosing CrowdStrike Falcon we evaluated Sophos and Microsoft solutions.

The product is really good, but there is a lot of additional features that you need to have for it to be a complete solution. Be sure that your budget is enough to acquire the complete solution that you need.

I rate CrowdStrike Falcon a ten out of ten.

We use CrowdStrike Falcon for malware mitigation and hunting.

The most valuable features in CrowdStrike Falcon are the full EDR with antivirus, hunting, reporting, and RTR remote control.

CrowdStrike Falcon could improve by having an easier way to search and use the interface for extracting queries from the data. The interface could improve.

I have been using CrowdStrike Falcon for approximately eight years.

CrowdStrike Falcon is stable.

The scalability of CrowdStrike Falcon is good.

We have approximately 500 people using this solution in my organization.

We have contacted the support from CrowdStrike Falcon and it is very good.

The initial setup of CrowdStrike Falcon is straightforward.

The price of CrowdStrike Falcon is expensive and should be reduced.

I rate CrowdStrike Falcon a nine out of ten.

I mainly use Falcon for endpoint protection.

Falcon has decreased the load on our analyst team because they don't have to manually contact the system owners to stop that particular event from happening as Falcon detects threats and quarantines the machines itself.

Falcon's best feature is its detection and blocking of threats.

Falcon could be improved with more function on the mobile end of things and better optimization with mobile devices. In the next release, CrowdStrike should include the ability to send logs to SIM tools.

I've been using CrowdStrike Falcon for three years.

Falcon hasn't missed any attacks - it's very stable and reliable.

I'm very happy with CrowdStrike's technical support.

Positive

The initial setup was straightforward because the vendor helped us throughout, and there was training while it was being deployed. The deployment took between one and two weeks to complete.

We used an in-house team.

I would recommend anybody looking at Falcon to go for it because it's an easy-to-understand solution that's really worth having. I would give Falcon a rating of nine out of ten.

It is used for stopping data breaches. 

It is totally on the cloud. It cannot be deployed on-prem. They don't have any on-prem options.

It is very useful for endpoint protection and stopping data breaches. That's its real strength.

I like the Overwatch feature the most. 

Its performance is brilliant. It is a good, lightweight agent. I've seen it do really good things on the endpoints, and there is no problem with its performance.

On the firewall management side, there should be more granularity. There should also be more granularity for device control. Everything else is brilliant.

I have been using this solution for four years.

It is stable.

It is the most scalable solution among all solutions that I've seen so far. Because it's cloud-based, it's really quick to roll out to 1,000, 10,000, or 100,000 endpoints. You can scale it depending on how many endpoints you've got. It is a good solution.

We have about 10 customers who use this solution.

My experience has been good so far.

Its installation is quick and easy. I wouldn't change anything there. The duration depends on the number of endpoints to which you want to push it, but it is fast. I've seen them roll thousands in a matter of hours.

The number of people required for its deployment and maintenance depends on the package you take, but generally, it has a much lower requirement than any other endpoint protection solution.

My advice is to go with a partner that has got experience. I would also advise seriously considering the Overwatch feature. 

I would rate it a nine out of 10.