CrowdStrike Falcon Reviews

We use Falcon to protect around 500 endpoints.

The detection is very effective.

I have been using Falcon for two years.

I'm happy with CrowdStrike technical support. I rate CrowdStrike support 10 out of 10. 

Positive

CrowdStrike is very easy to set up. We upgrade it once annually. 

We pay an annual license. CrowdStrike costs a little more than its competitors. However, it's the best solution available, so we are fine with the price.

I rate CrowdStrike Falcon 10 out of 10.

This is an EDR solution used for antivirus purposes. It is used for vulnerability assessments, security posture management and to safeguard a business from all kind of attacks.

This solution consistently releases improvements. They have communicated their next two years of development which is powerful and covers all of our needs.

This solution could be improved with greater scope for admins to make changes to the solution. Human input and intelligence has little value as the solution is built on artificial intelligence. 

I have used this solution for two years. 

This is a stable solution. 

This is a scalable solution. 

The customer service and support team are very good but it can be challenging to get hold of them.

Neutral

The initial setup is straightforward because it is a cloud only solution. 

This solution offers annual subscriptions. The pricing for this solution could be reduced.

The policies are very simple to create and offers very minimum options. Based on this, I would recommend those implementing this system make full use of all the features from the beginning. 

I would rate this solution a nine out of ten. 

I am using CrowdStrike Falcon for system security.

The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate.

The integration is very good. We have had no problem integrating the on-premise version with the cloud. We have an environment on-premise and an environment in the cloud. The integration with CrowdStrike is really very easy.

CrowdStrike Falcon could improve if it became an XDR. When we look only to an end-point, we lost the context of the environment. I know it's another line of design of the product. However, if CrowdStrike becomes an XDR, it could be very good.

I have used CrowdStrike Falcon within the last 12 months.

CrowdStrike Falcon is very stable.

The scalability of CrowdStrike Falcon is very good.

We have approximately 700 users are using this solution in my organization. We plan to increase the usage of this solution. We are evaluating various aspects of the environment to see how it can extend our protection.

I have not contacted support. However, I do not have any bad reports about their performance.

I have not done the implementation myself. However, our technicians that did it had no problem, the process is straightforward.

My technicians did the implementation of CrowdStrike Falcon.

CrowdStrike Falcon is a very sophisticated solution. We are evaluating it further and more favorable results will come only with deeper study and evaluation.

I have never had any kind of problem with the solution.

I rate CrowdStrike Falcon a nine out of ten.

CrowdStrike is an anti-virus solution, and we use it to protect our users from malware.

This solution has made the lives of the IT staff much easier, compared to the previous one. This is the lightest client available that is compatible with different versions of the OS.

The most valuable feature is that our systems are monitored and we are alerted to any unusual behavior.

I would like to see the machine learning feature enhanced.

So far, the solution has been stable. It did not clash with any other product that we have. Also, it is very light, and the users do not have the impression that anything is slowing down their system.

This is simply a client that you have to roll out, so it is fully scalable.

All of the people in our company use this solution.

Technical support for this solution is good.

We did use another solution previously, but technologies keep changing. We found that CrowdStrike meets our requirements.

Our implementation was straightforward, and it was completed within one week.

The first step was to uninstall the old anti-virus solution, and then the CrowdStrike protection was enabled. There was a brief period where both of the solutions were running at the same time.

The implementation was handled by the consultants from CrowdStrike. Everything was done by their staff, from their end and according to their recommendation. The consultants and their service were excellent.

This solution has a very competitive price.

We evaluated solutions by TrendMicro, Kaspersky, Carbon Black, and SentinelOne.

My advice for anybody implementing this solution is to understand the requirements. Look at their vision, and understand how the technology is changing in the market in order to meet the threat of cyber attack. They need to follow the latest standards.

I would rate this solution a ten out of ten.

We are a CrowdStrike partner, selling their products to our customers. We have small and medium-sized enterprise clients and clients in the government sector. Depending on customer requirements, we provide different CrowdStrike Falcon products, ranging from Spotlight to XDR.

The features we showcase to potential customers are prevention, malware protection, zero-day protection, and application scripting. Vulnerability assessment is another valuable feature.

Sometimes CrowdStrike changes the GUI, and they need to be better at informing us and providing guidance concerning that.

I would like to see a web filtering feature, and better application features. This would make the product easier to sell to smaller businesses, and would make it so that devices follow the applied policies anywhere; even when users are at home or travelling in another country, for example.

We have been working with the solution for three years. 

Crowdstrike Falcon XDR is a stable product. 

The solution is scalable. 

The technical support is good; we raise a case using the portal and get a call back within a day. Help is available specifically for India, which is where we are based.

The initial setup is towards the middle; it isn't remarkably straightforward or complex. The GUI changes complicate setup, so our process begins with consulting the documentation, and then we can download and implement the agent onto a machine. This typically takes around 15 minutes per machine.

I'm not directly involved in sales, so I can't comment on the exact price, but I know the price decreases the higher the quantity we purchase.

I would rate this solution an eight out of ten. 

It is used for stopping data breaches. 

It is totally on the cloud. It cannot be deployed on-prem. They don't have any on-prem options.

It is very useful for endpoint protection and stopping data breaches. That's its real strength.

I like the Overwatch feature the most. 

Its performance is brilliant. It is a good, lightweight agent. I've seen it do really good things on the endpoints, and there is no problem with its performance.

On the firewall management side, there should be more granularity. There should also be more granularity for device control. Everything else is brilliant.

I have been using this solution for four years.

It is stable.

It is the most scalable solution among all solutions that I've seen so far. Because it's cloud-based, it's really quick to roll out to 1,000, 10,000, or 100,000 endpoints. You can scale it depending on how many endpoints you've got. It is a good solution.

We have about 10 customers who use this solution.

My experience has been good so far.

Its installation is quick and easy. I wouldn't change anything there. The duration depends on the number of endpoints to which you want to push it, but it is fast. I've seen them roll thousands in a matter of hours.

The number of people required for its deployment and maintenance depends on the package you take, but generally, it has a much lower requirement than any other endpoint protection solution.

My advice is to go with a partner that has got experience. I would also advise seriously considering the Overwatch feature. 

I would rate it a nine out of 10.

We use CrowdStrike Falcon on all our devices, server, and workstations for security.

Cyberattack detection is very good. We use it for detecting different vulnerabilities, such as ransomware, virus, and malware. It is a good product today when compared to Symantec that we used previously.

The management of the solution could improve.

I have been using CrowdStrike Falcon for approximately two years.

CrowdStrike Falcon is a new product and it is too soon to give a full report on the stability. We receive updates all time, and it has been more frequent than other solutions, such as Symantec. However, it has been somewhat stable and in a few months, I expect it to be even better.

The solution is in the cloud and this allows for the scalability to be very good.

We use this solution worldwide and we have approximately 80,000 people using it.

The technical support is good, they are available for our needs.

We previously used Symantec and we found the detection better with CrowdStrike Falcon.

The installation of the solution is complex, it is not easy.

There is an annual license required to use this solution. 

I rate CrowdStrike Falcon an eight out of ten.

Our primary use case is as an endpoint protection service. 

We get a notification when there are some malicious activities on our PC whenever we have a detection. The other administrator and I can log in to check the exact details of what happened, what was running, and what caused the detection. We know exactly what was happening on the end user's PC and we can tell if it's something that we actually need or something that's malicious.

When something is detected you can log into the GUI and you can get very specific details about what happened. It's very helpful for investigating incidents and this sort of thing.

The GUI can use improvement, it's cloud-based so sometimes the interface can be a bit slow. The interface could use a little bit more speed. 

When I change the policies for some users, I would like to have an option to apply that policy immediately. Right now, I have to wait for the users to connect to the cloud to take the new policy. I would like for them to develop the ability to have an option to apply the post the policy immediately.

It's very stable, we haven't had any issues so far.

We haven't had any issues when it comes to scalability. We have thirty to forty users.

We haven't had to use their technical support. 

The initial setup was very straightforward. You just download the agent and install it; that's it. The deployment took two to three hours. We have two admins. One of us logs in and sees what happened.

I would advise someone considering this solution to just read the documentation. You should start with the documentation, it's very clear and very simple. Anything you need is in the documentation.

I would rate it a nine out of ten.