CrowdStrike Falcon Reviews

We use CrowdStrike Falcon for endpoint protection.

CrowdStrike Falcon has helped our organization because it is transparent to the user base.

CrowdStrike Falcon's most valuable feature is the fact that it's not getting in the way of our workforce and their workflow.

The overall cost of CrowdStrike Falcon could be reduced.

I have used CrowdStrike Falcon within the last 12 months.

CrowdStrike Falcon is stable.

The scalability of CrowdStrike Falcon is very high. It is scaled across all of our systems without any problem.

We have approximately 1,000 people using this solution across the USA. We have plans to continue our user base and any additional endpoints will have CrowdStrike Falcon on them.

I rate the technical support from CrowdStrike Falcon a five out of five.

We previously used another solution and we switched to CrowdStrike Falcon because it was superior.

The initial setup of CrowdStrike Falcon is straightforward.

I have not seen a return on investment from using CrowdStrike Falcon, but others in my company have. 

The price of CrowdStrike Falcon is expensive.

My advice to others is that CrowdStrike Falcon is certainly a workable solution. It does what it needs to do. Whenever I say that our company is using CrowdStrike Falcon people's impressions is that it is an expensive solution."

I rate CrowdStrike Falcon a ten out of ten.

We use it for threat management.

We are now able to pick up more alerts than we were with McAfee. A lot of things were being missed by our security team using McAfee. 

We are happier with CloudStrike's ease of use and touch notification than McAfee's.

I noticed that the performance hits on our operating systems are a more minimal than they were on McAfee.

We have had to open a case with the technical support to get some issues and bugs resolved, but they were resolved relatively quickly.

The scalability has been good so far. We have been using it on-premise and on the cloud. We can move it to a different cloud platform, because it is cloud agnostic.

We just moved over from McAfee to CrowdStrike, which detected a lot of things that McAfee did not. We detected a malicious code on our on-premise system, even though we are migrating our application to the cloud. It was able to detect it right away to send us what the code had tried change and execute. 

Our company decided to make the switch between the two products, and I have seen the value-add since then.

It was pretty easy to set up. We baked it into our subscripts during the start-up process.

Its integration has been pretty seamless.

I would anyone to look at this product based on our company's experience so far.

We have both the on-premise and AWS versions of the product.

We use CrowdStrike Falcon XDR for endpoint protection.

It is more sophisticated than a legacy antivirus. 

When compared to the legacy antivirus, it offers more features, including the ability to do analyses, halt execution, and more. It also gives you real-time notifications.

In comparison to the earlier legacy era, it is better.

The ability to execute real-time response, or, that you can connect to the agent and see exactly what processes are operating, is the most important feature of this solution.

It gives you that capability.

I am satisfied with the features that I currently use.

The interface is good, I have no complaints.

I believe that most of the features are perfect for my needs, anything else is only icing on the cake.

It can be expensive depending on the features you select.

The technical support could be improved.

I have been working with CrowdStrike Falcon XDR for more than one year.

CrowdStrike Falcon XDR is a very stable solution.

CrowdStrike Falcon XDR is simply scalable.

In my opinion, it all comes down to what is your pocket saying., and the number, of users. 

From my perspective, it's a very scalable product.

All of your endpoints are using this solution.

In our company, we have approximately 372 users.

We have contacted technical support multiple times.

I would rate the technical support a three and a half out of five. They are good but could improve.

The initial setup was very easy. 

It took less than three days.

We completed the setup with some assistance from the Falcon team.

I am not aware of the price, but I believe that it is among the most expensive XDRs out there. 

Of course, this is dependent on the features you choose. Depending on the features, the price might increase.

This is our sixth year of transitioning from a legacy antivirus. So, I believe we saw the issues that we have with legacy antivirus. That's why we went for Falcon XDR.

First, they should understand their needs, then depending on those requirements, I would be able to advise because each person has a unique use case.

I would strongly suggest this solution to anyone who is considering using it. It's a go-to for endpoint protection.

I would rate CrowdStrike Falcon XDR  an eight out of ten.

The solution is for alerts. It will trigger if there is malicious traffic or some scripting attack. Any attack that is there, then it'll alert automatically.

We can protect against the worst level of attacks. We can see everything from the dashboard.

The vulnerability monitoring is great.

It's very easy to set up.

The performance could be better. It's a bit slow. When we click to launch the dashboard, it should be more responsive.

I've been using the solution for the last six months. 

The performance could be better. It's a little bit slow. 

It's not very stable. We can't seem to support the latest version.

We don't really handle the scaling. I can't speak to that aspect of the product.

We have about 300 to 400 agents running.

Technical support is great.

Positive

We did previously use a different solution. The security team made the decision to switch. It wasn't a decision from an operations standpoint. 

We just install the agent and whatever other notes you need to monitor.

It is straightforward to set up the solution. 

There's no deployment. We just run the agents and those will take care the deployments. The security team will take care of the deployment part. Therefore, we just install the agents and hand over the environment to them. They will monitor everything.

We don't need any outside help, really. Mostly they will give you the links and how you need to deploy everything. Based on that information, we'll follow that advice.

I'm not sure of the exact cost of the solution. 

We are on the latest update of the solution. 

There isn't really any specific knowledge required to use CrowdStrike, apart from maybe general knowledge of cyber security.

I'd rate the solution seven out of ten. If it had better performance, I would rate it higher. 

We use this solution on all of our endpoints and servers.

The solution has improved my organization by automating the detection and reporting of unwanted applications so we're aware of them and can respond appropriately.

The most valuable features of the solution are the detection and prevention of unwanted applications and malware services.

The solution keeps changing their website to the point that it's hard to navigate. Also, the technical support is kind of hit-or-miss. Sometimes they really respond quickly and sometimes I don't hear from them for a long time.

I began using this solution when I was hired at this company about 10 months ago, and they were using it before that.

The solution looks very stable. 

It is a scalable product. 

The technical support team often just replies to an issue with a link to an article rather than actually calling back and talking to someone and making sure the problem is solved. To me, that's kind of weak.

Neutral

The initial setup was complex. On a scale of one to five, with one being complicated and five being very easy, I would rate it about a three.

The deployment was handled in-house.

The licensing cost isn't cheap, but it's appropriate. 

My advice to those looking into this solution would be that it's in the top right quadrant of the Gartner quadrant, so it deserves consideration. You just have to be prepared to integrate it.

I would rate this solution as a four out of ten. This is mostly because of the weak technical support.

I mainly use Falcon for endpoint protection.

Falcon has decreased the load on our analyst team because they don't have to manually contact the system owners to stop that particular event from happening as Falcon detects threats and quarantines the machines itself.

Falcon's best feature is its detection and blocking of threats.

Falcon could be improved with more function on the mobile end of things and better optimization with mobile devices. In the next release, CrowdStrike should include the ability to send logs to SIM tools.

I've been using CrowdStrike Falcon for three years.

Falcon hasn't missed any attacks - it's very stable and reliable.

I'm very happy with CrowdStrike's technical support.

Positive

The initial setup was straightforward because the vendor helped us throughout, and there was training while it was being deployed. The deployment took between one and two weeks to complete.

We used an in-house team.

I would recommend anybody looking at Falcon to go for it because it's an easy-to-understand solution that's really worth having. I would give Falcon a rating of nine out of ten.

Our primary use for CrowdStrike is as an EDR system. We are protecting more then 9.000 devices.

I like the detection rates of mobile threats.

The policies allow us to define the level of protection.

The dashboards are good, as well as user management.

The management reporting functionality needs to be improved.

We would like to see more features for vulnerability management included.

We have been using CrowdStrike Falcon since one year.

This is a stable product.

We haven't had any problems with scalability and it expands with the company's needs.

We have 20,000 users and about 20 of them are administrators.

We have been in touch with technical support for a few issues. They are quite good and the response is fast.

We were using Cylance prior to CrowdStrike, and these two products overlapped for a time. We also use an on-premises solution called F-Secure.

CrowdStrike has a much lower rate of false positives than Cylance and the dashboard makes it easier to use.

The initial setup is very simple. It took two months to deploy for 20,000 clients.

Our in-house team handled the implementation and deployment. No maintenance is required.

The pricing is good and there are no costs in addition to the standard licensing fees. It is similar to that of Cylance and our on-premises solution.

This is a product that I absolutely recommend.

I would rate this solution a nine out of ten.

We primarily use the solution for threat intelligence.

The threat intelligence on offer is the solution's most valuable aspect.

The solution is very stable.

The solution can scale easily.

The pricing is very competitive.

The solution overall is a good product, and we don't see too much room for improvement.

Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply.

The solution could use better device control.

I believe I've been using the solution for the past three years.

The solution is very stable. We don't find there are any bugs or glitches. We haven't had it crash or freeze on us. It's quite reliable.

The scalability of the solution is good. If a company needs to expand out, they can do so easily with this solution.

In our organization, we have about 2,500 people using the solution. We already use the solution at 100% capacity, meaning everyone in the company uses it. If new employees are onboarded, they also use the solution. Chances are, we will increase usage int he future.

Technical support could move a bit faster. We find that it takes time - at least a day - to reach support and then get a response. Therefore, we're not completely satisfied with the level of service provided to us. It's an area that could be improved upon for sure.

We used to use Carbon Black. We switched due to the fact that this solution offered us better partnership offers.

The initial setup is not complex. It's very, very easy.

You can set up and deploy the product in 30 to 40 minutes. It's straightforward.

You only need a few people to handle deployment and maintenance.

The price is very reasonable and quite competitive in the market.

Before choosing this solution, and switching from Carbon Black, we looked at Endgame and Kaspersky.

We are working with all the versions for the most part, due to the fact that we are partners of CrowdStrike and we position CrowdStrike to our customers. We also use the solution for our company.

I'd recommend the solution to others, however, I would advise that they try it first as a POC so that they can first see the value of the product.

Overall, I'd rate the solution eight out of ten. If technical support could be faster and there was more device control, I would rate the solution higher.