CrowdStrike Falcon Reviews

It's security-related product. A security environment based on AIML. It is not like the older stuff, which used to have signature-based updates.

It has helped us with security and managing threats that we see currently in our environment.

Because it is security product and acts like an AIML smart product, not merely based on daily/weekly updates and signatures.

Unfortunately, native applications are not supported.

It manages around a few thousand endpoints and servers in our environment, and it is doing well so far.

There are no issues in terms of scalability. 

We can call the tech support, if needed. Then, they have a dedicated rep for us.

It went well. We just installed an app on all the endpoints or devices. They have a good console which helps do this. So, it is as simple as that.

We are using this for endpoint security, so it doesn't need to integrate with anything else.

We evaluated three to four other vendors.

During the PoC, we figured out that this product is far better, and it met our requirements. That is why we went for CrowdStrike. With our PoC, they did a good job in explaining the product. So, the PoC went well, and we were able to achieve what we intended to with it.

Do a thorough PoC. Don't go ever go by the sales team unless you have tested it and know it works for your environment, because every environment is unique. The sales guy will promise you the moon. Only unless you have tested, you know it delivers.

The product has met its purpose for us.

We use both the on-premise and AWS versions. They are both good products and very simple to move, install, and configure.

We use CrowdStrike Falcon for endpoint protection.

CrowdStrike Falcon has helped our organization because it is transparent to the user base.

CrowdStrike Falcon's most valuable feature is the fact that it's not getting in the way of our workforce and their workflow.

The overall cost of CrowdStrike Falcon could be reduced.

I have used CrowdStrike Falcon within the last 12 months.

CrowdStrike Falcon is stable.

The scalability of CrowdStrike Falcon is very high. It is scaled across all of our systems without any problem.

We have approximately 1,000 people using this solution across the USA. We have plans to continue our user base and any additional endpoints will have CrowdStrike Falcon on them.

I rate the technical support from CrowdStrike Falcon a five out of five.

We previously used another solution and we switched to CrowdStrike Falcon because it was superior.

The initial setup of CrowdStrike Falcon is straightforward.

I have not seen a return on investment from using CrowdStrike Falcon, but others in my company have. 

The price of CrowdStrike Falcon is expensive.

My advice to others is that CrowdStrike Falcon is certainly a workable solution. It does what it needs to do. Whenever I say that our company is using CrowdStrike Falcon people's impressions is that it is an expensive solution."

I rate CrowdStrike Falcon a ten out of ten.

We primarily use the solution for our Windows and Macs.

The detection and response have been excellent overall. We've had no ransomware attacks. 

We found the initial setup to be straightforward. 

The solution is stable. 

Scalability hasn't been an issue for us.

The price is too high.

I've been using the solution for three years now. 

The stability has been fantastic. We have never had an outage. There are no bugs or glitches. The performance is great.

As we are a smaller organization, scalability hasn't been an issue. It's been very good so far. 

We have about 120 users and they include technical people, salespeople, project managers, and developers.

This solution is being widely used in our organization as it is mandatory. All of our users need to have it. 

The product works really well. We very rarely had to reach out to technical support. When we reached out to them, they've been pretty good.

We were in the old McAfee EPO and with all the ransomware and all that stuff hitting us, we found that McAfee wasn't really cutting it. That's why we switched.

The initial setup is simple. It's not overly complex or difficult. 

For us, the deployment took a couple of weeks and we were good to go.

You need very few staff members for deployment and maintenance. 

We did not use an integrator, consultant, or reseller to help us with the implementation. We were able to handle it ourselves.

There's not really an ROI. The ROI is that we haven't been hit by ransomware.

The product is quite expensive. It's higher than the competition in general in terms of cost. 

We pay a yearly licensing fee.

They also offer what they call the Falcon Complete, which was a complete managed service, which we chose not to go with. We measured it ourselves.

We looked at Carbon Black, Cybereason, and Microsoft Defender ATP. We chose CrowdStrike, as it's always easy to use. It was the most mature product as well. We liked what Gartner had to say about CrowdStrike.

We're a managed security services provider.

I can't speak to the exact version of the solution we're using at this time. 

I would advise users to just follow the advice of CrowdStrike. They have some very good manuals and YouTube videos and stuff of that. It's a complex piece of software, however, you need to work very well and make sure your implementation is correct.

I'd rate the solution at a ten out of ten.

I like that it's cloud-based instead of on-premise.

I miss a feature for the USB control that they have as an add-on. I haven't gotten to the point where I want to pay for it, but the features that I miss are available.

The biggest issue with Falcon as a standalone product is it doesn't have very much reporting.
Out of the box, the only weakness is the level of reporting.

All the analytics and the telemetry are there, it's just a matter of getting to it. Other vendors offer some of that stuff right out of the box.

CrowdStrike Falcon has been very low maintenance. There are features on it that I haven't touched yet. I've got a SIEM that I haven't really had time to explore fully. I have a patch management system that does what it does. I have a firewall and IDS that do what they do, and I have an endpoint security system that does what it does.

MSPs keep asking how one person can keep up to the different solutions and alerting, if you don't have any problems, then it's pretty easy to keep up. Everything does what it does.  I don't experience any of the issues that apparently a lot of people have on their network. How can I tell you what to improve if it's doing what it's supposed to do? 

I have been using CrowdStrike Falcon since June of 2019. 

The stability is good; we haven't experienced any glitches or bugs.

We're a small company so the scalability is fine for us.

I don't have to talk to their technical support often. When I need help, I contact them by email.  Sometimes it takes a little while to get through to them, but otherwise, when they respond the issue is resolved. Not a real concern. 

We had Vipre business on-premise, the product was being discontinued and I wanted to move away from an on-premise solution.  At the time Vipre did not seem to be quite as mature as other options.  I understand that they have improved quite a bit since I looked at them last.

The initial setup was straightforward. Initial agent deployment took roughly 15 minutes.  SIEM integration required some coordination between vendors, but was relatively uneventful when support teams were involved.

Licensing cost is negotiable. There are no additional costs.

On a scale from one to ten, I would give this solution a rating of nine. I'm sure there's always something that can be improved.

We evaluated Vipre, Carbon Black, and a few others.

There are half a dozen players out there that are the best of the breed. Pick one.

When it came to CrowdStrike versus Carbon Black, configuration and setup were deciding, driving factors. CrowdStrike was much easier to configure, but overall, is it better or worse? I can't make that judgment call.

All I know is what I've been told by other vendors that are trying to get my business. They tell me about issues that I've never encountered with the products that I have. In summary, take what a vendor says about another vendor's product with a grain of salt.

We primarily use the solution for threat intelligence.

The threat intelligence on offer is the solution's most valuable aspect.

The solution is very stable.

The solution can scale easily.

The pricing is very competitive.

The solution overall is a good product, and we don't see too much room for improvement.

Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply.

The solution could use better device control.

I believe I've been using the solution for the past three years.

The solution is very stable. We don't find there are any bugs or glitches. We haven't had it crash or freeze on us. It's quite reliable.

The scalability of the solution is good. If a company needs to expand out, they can do so easily with this solution.

In our organization, we have about 2,500 people using the solution. We already use the solution at 100% capacity, meaning everyone in the company uses it. If new employees are onboarded, they also use the solution. Chances are, we will increase usage int he future.

Technical support could move a bit faster. We find that it takes time - at least a day - to reach support and then get a response. Therefore, we're not completely satisfied with the level of service provided to us. It's an area that could be improved upon for sure.

We used to use Carbon Black. We switched due to the fact that this solution offered us better partnership offers.

The initial setup is not complex. It's very, very easy.

You can set up and deploy the product in 30 to 40 minutes. It's straightforward.

You only need a few people to handle deployment and maintenance.

The price is very reasonable and quite competitive in the market.

Before choosing this solution, and switching from Carbon Black, we looked at Endgame and Kaspersky.

We are working with all the versions for the most part, due to the fact that we are partners of CrowdStrike and we position CrowdStrike to our customers. We also use the solution for our company.

I'd recommend the solution to others, however, I would advise that they try it first as a POC so that they can first see the value of the product.

Overall, I'd rate the solution eight out of ten. If technical support could be faster and there was more device control, I would rate the solution higher.

We primarily use the solution for antivirus and endpoint security.

I like its detection capabilities, number one. It's also very light. It doesn't slow down my machine.

The solution is stable.

It's quite scalable. 

The pricing is a bit too high. They need to adjust their target market.

I'd like to see a risk assessment or vulnerability management feature to show the company risk factors for the endpoints that have Crowdstrike deployed. 

I'm not sure if they offer patch management. If they don't, they really should. For larger enterprises, managing all those endpoints and trying to figure out which needs a patch can get tedious.

I've used the solution for a few months. We're still in the initial engagement.

The stability is very good. I can't complain about it. The only concern would be pricing. For this market, it's mostly SMEs and mid-market that we would target, and many would be those looking for antivirus or endpoint security.

The product is scalable. We have about 15 people working on it right now. 

We just went through training and were able to do most things ourselves. We haven't needed technical support.

I'm also working with Bitdefender. 

I switched companies. My previous company was using Crowdstrike and my new one is on Bitdefender. It uses multiple Bitdefender products.

They do have relatively high pricing. 

The target market is large enterprises. Maybe they could work on something that can be offered to even small and medium markets.

I was working for a vendor, and we were sharing pricing with a large enterprise, and it was around $800,000 USD or thereabout.

I was a Crowdstrike partner and was working with the vendor. I've since changed jobs. 

Whether or not it makes sense to use the solution depends on your budget and your pocket. The features are pretty similar to other options. Whether or not it makes sense to use depends on what you're looking for in endpoint security.

I'd rate the solution eight out of ten.

We use this solution for next generation antivirus and EDR.

Developers previously complained their resources required regular scanning on their system. This made their system and response time slow. This has since been improved using this solution. 

The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed.

Based on the documentation CrowdStrike provide, the solution provides a number one detection ratio which we like. 

We have used this solution for one year. 

This is a stable solution as it is cloud based. We have 3000 users making use of it. 

The support team responses are often a little bit slow. I would rate them a three out of five. 

We previously used Cisco AMP.

The initial setup is straightforward. I would rate it a five out of five. The deployment was a replacement project and it took three months.

We used a third party for installation. 

We don't need to maintain onsite servers and deep end user updates with the new vulnerabilities. Considering the required server hardware and maintenance workload, the ROI will be achieved in a year or one and a half years.

This solution is relatively expensive. 

I would advise others to first evaluate AV or EDR and then investigate the current endpoint protection solution that are already using in their organization. They should then check what kind of tools can be placed with CrowdStrike. 

I would rate this solution a nine out of ten. 

Our organization relies on CrowdStrike, a standalone endpoint security solution, to safeguard our bare-metal machines. CrowdStrike continuously monitors for threats on all endpoints. If it detects any suspicious activity, such as malware or malicious processes, it immediately alerts us for investigation. 

The malware protection is the most valuable feature of CrowdStrike Falcon.

The current database schema presents challenges and has potential for improvement.

The technical support response time can be improved.

There are a lot of false positives reported.

I have been using CrowdStrike Falcon for almost four years.

CrowdStrike Falcon is stable. 

CrowdStrike Falcon is scalable.

The technical support is good but the response time can be improved.

Positive

We previously used VMware Carbon Black Endpoint. CrowdStrike Falcon is more of an EDR solution.

I would rate CrowdStrike Falcon a seven out of ten.

The maintenance is straightforward.

CrowdStrike Falcon is deployed independently in our environment and we have 30 users.

While CrowdStrike Falcon offers valuable security tools for larger organizations with extensive infrastructure, its complexity might not be ideal for smaller businesses with limited IT resources.