CrowdStrike Falcon Reviews

We use the solution for end-user devices.

The reporting console is phenomenal, and I can get a lot of data out of it. The reporting capabilities are much better than anything I've used before. With CrowdStrike Falcon, we can track machines much better.

One of the things that we built and used quite regularly is a remote wipe capability within CrowdStrike Falcon. The solution should have included remote wipe capability out of the box.

If we have a compromised or stolen machine, we can quarantine it within the CrowdStrike console. However, it doesn't include a feature that enables you to remotely wipe that machine via the console. We had to build that in separately.

I have been using CrowdStrike Falcon for two years.

We haven’t faced any issues with the solution’s stability.

The solution's scalability has been amazing. We started by deploying it to 30 users, and over three months, we expanded to 5,000 users with no issues.

For technical support, I open a ticket with the MSP, and they deal with it. Our MSP is excellent at resolving support tickets.

We previously used Symantec Endpoint Protection. We switched to CrowdStrike Falcon because it was a new vendor with new technology.

The solution's initial setup was very easy because we did an SCCM push for deployment.

Our MSP did a lot of the deployment work for us. The solution was deployed by a small team in three months. It took four of us to deploy the tool to 5,000 users.

The solution's pricing is great for us.

It took us about three months to adjust to the new client and switch from a file-level scanner to an AI-based CrowdStrike scanner to see where we felt the differences. CrowdStrike Falcon is deployed on the cloud in our organization. From an end-user perspective, the solution does not require any maintenance after deployment.

New users should be prepared for unexpected alerts. CrowdStrike Falcon views things very differently than many conventional antivirus tools.

Overall, I rate the solution a nine out of ten.

The tool helps to increase security because the threats we face keep changing, so we need better protection. In the past, we've faced some attacks on our network, and while we managed to deal with them, we realized we needed even stronger protection. That's why we decided to implement CrowdStrike Identity Protection.

The main feature we rely on is the product's intelligence. We appreciate the advice from the team during implementation. One of the main reasons we chose this product is its compatibility with Office 365.

Improvement is always possible. It's challenging to gauge how much future mitigation is provided, especially since we've only been using the product for about one and a half years. Every product faces this challenge because nothing is ever completely foolproof. So, besides relying on technology, we also focus on increasing our staff's awareness of security issues. Feedback from my colleagues suggests that the reporting and dashboarding of incidents could be improved.

I have been working with the product for one and a half years. 

I rate the tool's stability an eight out of ten. 

Scalability isn't a problem for us. Many big multinational companies use CrowdStrike Identity Protection, so it's designed to handle environments like ours without any issues. My company has 500 users. 

The tool's deployment is easy. Thanks to the installation scripting we utilized, the technical rollout took about two weeks. Then, there was some additional time, around two to four weeks, for customization and configuration. After that, the systems were up and running. So, all in all, it took about three months to have our mitigation strategies in place. We have one engineer for maintenance. 

I rate the overall product an eight out of ten. I would recommend it to others. However, it's crucial to understand areas where the product might not provide coverage and how to mitigate those gaps. For example, it covers endpoints, networks, and Office 365 environments, but are there other areas in the attack surface that it doesn't address well? It's essential to be aware of any potential gaps upfront.

The solution helps in preventing incidents. However, it's challenging to quantify the exact impact because we don't know what would have happened without it. It's similar to having insurance for your house. 

CrowdStrike Falcon's most valuable features are the lightweight agent which has absolutely zero performance issues. There is no performance deterioration on the laptop on the network. It is a signature-less antivirus and anti-malware solution, it doesn't depend on signatures which better protects the systems.

The solution comes with many competitive modules, such as the Discover Module. It is helpful to us with regard to the application search. For example, which users are using which application, what is the application involved in, how many administrators and local users are there, and do the users have administrator privileges. It can give us a lot of information. Additionally, it can inform us if the user's password has changed. The solution is very useful for administrators and is overall easy to use and manage.

I have been using CrowdStrike Falcon for seven months.

CrowdStrike Falcon is a highly stable solution. We have not had any performance or compatibility problems.

The solution is scalable.

We have approximately 1,000 users using this solution in my organization. We plan to increase usage in the future.

The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable.

We were previously using Symantec and we switched to CrowdStrike Falcon.

The initial setup is straightforward. It took us approximately two weeks to implement.

We have one person that does the implementation and support of CrowdStrike Falcon.

The licensing model is straightforward. We choose the features we want and we then can download the package we want.

I would highly recommend this solution to others.

I rate CrowdStrike Falcon a nine out of ten.

A popular choice for Data Loss Prevention is CrowdStrike Falcon. This is the primary function our clients leverage it for, as it offers industry-leading DLP capabilities.

CrowdStrike Falcon has helped our customers secure their confidential data.

The DLP is the most valuable feature of CrowdStrike Falcon. Additionally, the scanning is good and the deployment is easy.

The console is not user-friendly or visually appealing and has room for improvement. I would like a single pane of glass dashboard.

I have been an integrator of CrowdStrike Falcon for one day. 

CrowdStrike Falcon is stable.

I have also worked with Trend Micro and Panda.

The initial deployment is straightforward. I would rate the ease of setup nine out of ten.

Two people are required for the deployment.

I need to upgrade the software occasionally but it doesn't require continuous maintenance.

While the specific deployment time varies depending on each client's individual environment, on average the process can be completed in a couple of days.

I only deploy the solution for clients, I don't calculate their ROI.

CrowdStrike Falcon's pricing is reasonable. We can customize features and that affects the pricing.

We pay 40,000 dirhams per 100 users.

I would rate CrowdStrike Falcon nine out of ten.

Our clientele ranges from small to enterprise-level businesses.

I recommend CrowdStrike Falcon as it provides all the features of an EDR.

We use CrowdStrike Falcon mostly for EDR.

We implemented CrowdStrike Falcon to gain better control over our endpoints, servers, and work sessions. Unlike traditional antivirus programs, Falcon's sophisticated features allow us to comprehensively manage and enhance security, providing a more robust solution for our specific needs.

In the past year, Falcon has significantly improved our organization's security by consolidating endpoint management. With a single call to Falcon, we can oversee all endpoints, eliminating the need for multiple platforms and streamlining our security operations for better efficiency and awareness.

The most valuable feature of CrowdStrike Falcon for me is its unified sensor, applicable across all models. This consistency simplifies operations, and while the analytics and server capabilities are significant, having a single sensor for all models stands out as the key advantage in managing security effectively.

There is room for improvement in managing multiple customer IDs. Enhancements in the console web for better control and customization of sensor features would be valuable to ensure a smoother experience in handling various customer IDs and installations.

I have been using CrowdStrike Falcon for about a year.

I have not had any stability issues with CrowdStrike Falcon.

I would rate the scalability of CrowdStrike Falcon as a ten out of ten.

The technical support is not very good. I would rate it as an eight out of ten. One improvement could be reducing the response time for cases, as waiting two or three days, even for less critical issues, can be a bit long. Additionally, a better feedback loop on submitted ideas would enhance the efficiency of communication with the product group, providing more clarity on whether proposed features or versions will be considered.

Positive

Before Falcon, we used Trellix. We switched to Falcon for enhanced security, moving beyond just antivirus protection. Falcon provides more advanced features and a comprehensive security solution.

The deployment of Falcon was relatively easy, with no major issues except occasional misconfigurations on the filter. The process for individual work sessions is fast, taking around a few minutes, but for servers, it requires more time due to the need for antivirus removal and sensor replacement, involving server restarts. Overall, the deployment time depends on the scope, ranging from minutes for work sessions to more extended periods for servers.

At the moment, we have around twenty thousand users in our environment. Our setup spans multiple locations, mainly in Portugal, and we operate on various operating systems, including Mac, Linux, and Windows.

Falcon, being a SaaS product, doesn't require maintenance on our end. Updates are needed for servers, but they can be easily managed through the web interface without causing any inconvenience for us.

I would recommend conducting a proof of concept with CrowdStrike Falcon before making a decision. While the product has strengths, I would advise new users to address questions and doubts directly with the product team, especially when seeking new features or improvements. Ensure there is a clear communication channel for feedback and inquiries. Overall, I would rate CrowdStrike Falcon as a nine out of ten.

Our primary use case is IPS and IDS.

CrowdStrike Falcon is extensively used by all 2,000 employees.

The most valuable features are the complete IPS and IDS. Both the feature provide good measures for threat detection and prevent network intrusions. 

Forensic controls have room for improvement, and CrowdStrike Falcon can add more features here.

Another improvement could be the support for this product could be cheaper.

I have been using CrowdStrike Falcon for two years. We are using version 6.5.1.

It is a stable solution. I would rate it a nine out of ten.

The scalability of CrowdStrike Falcon is quite good. There are around 2,000 users in our organization. I would rate it an eight out of ten. There are a few things, such as the forensic part and the investigation, that can be improved.

I have worked on many other IDS solutions, but I found CrowdStrike Falcon to be the best.

The setup is pretty straightforward. The deployment took some time because we didn't have an NBM solution. We installed it two years ago. But now it's clear, and we don't need much time to deploy it.

The tech support is good but can be expensive when it goes out of the subscription.

I have seen a good return on investment.

There is a license-based model. We use the yearly license. I would rate pricing a seven out of ten, where one is cheap, and ten is very expensive.

I highly recommend people use CrowdStrike Falcon. Overall, I rate it a nine out of ten.

I mainly use CrowdStrike Falcon to prevent threats and detect indicators of attacks or compromises in the network.

In the past, we regularly got alerts about suspicious activities in the network but couldn't understand where they were coming from. Since we deployed CrowdStrike, the network has become much calmer, and we now understand the sources of infections, which helps us prevent them from spreading. We now get immediate information about infections and can react much faster.

An improvement would be to extend support to legacy and unsupported servers. In the next release, CrowdStrike should include patch and vulnerability management, which would allow us to rely on just one solution.

I've been using CrowdStrike Falcon for over a year.

Falcon is pretty stable - we haven't seen any kinds of performance issues like lagging, which we did experience with other endpoint protection solutions.

CrowdStrike's technical support is very fast and responsive.

Positive

Previously, I used Microsoft Bitdefender, but CrowdStrike was faster and better protection-wise.

The initial setup was straightforward - it was very quick (about two and a half hours) without any downtime or issues. We also extended the installation to the remote side, which took another hour. I would rate the setup process four out of five.

We used an in-house team.

In the past, we have around four to five engineers managing our endpoint - we have now reduced this to two engineers, which has cut costs. We've also been able to cut the time needed to find the threats and their root causes from up to six hours a day to just half an hour. I would rate our ROI as five out of five.

We pay between $30-50 per user for a yearly license, which is more expensive than SentinelOne or Bitdefender. However, CrowdStrike gives better value for money, so I would rate their pricing four out of five. If you want to add modules or features, these are an additional cost per user.

We evaluated SentinelOne, but it was too heavy on the machine and slowed it down. We also did a threat simulation analysis with both SentinelOne and CrowdStrike, and SentinelOne wasn't able to detect or block the threats.

CrowdStrike Falcon is the best endpoint protection solution I've used so far. I would advise anybody thinking of implementing it to go for it, as CrowdStrike will provide more visibility, depth, and context to threats and allow you to understand what's going on. I would give Falcon a rating of ten out of ten.

I am using CrowdStrike Falcon to protect my endpoints from new zero-day threats.

One of the most valuable features of CrowdStrike Falcon is when there are upgrades there are no additional fees.

CrowdStrike Falcon could improve by adding manual scanning or serverless scanning. It is not available at this time.

I have been using CrowdStrike Falcon for two and a half years.

CrowdStrike Falcon is stable.

CrowdStrike Falcon is scalable enough for our needs.

We have approximately 250 people using this solution in my organization.

We have used the technical support for investigations, but not for installation or anything else.

I rate the support CrowdStrike Falcon a five out of five.

I previously used McAfee but zero-day threats are not being protected. We evaluate CrowdStrike Falcon and when compared to McAfee, it was far better. 

The initial setup of CrowdStrike Falcon is easy.

Our administrator of this solution had to configure the policy for the best detection.

There is no license required to use this solution.

My advice to others is this is a good solution that does not require a lot of attention. You can install it and it runs silently in the background.

I rate CrowdStrike Falcon a nine out of ten.