CrowdStrike Falcon Reviews

We are a CrowdStrike Falcon distributor that helps clients monitor their environments for malicious activity coming from the internet.

Both users and administrators find CrowdStrike Falcon easy to use.

I like the vulnerability assessment and proactive hunting features of CrowdStrike Falcon.

To simplify the budgeting process for our clients, CrowdStrike should consider offering bundled packages that include essential features. The separate model pricing structure can make it challenging for clients to gain approval for their security needs.

CrowdStrike could consider regional pricing models to better reflect the economic realities of different markets.

I have been using CrowdStrike Falcon for 2 years.

CrowdStrike Falcon is stable.

CrowdStrike Falcon is scalable.

We have also used Sophos. CrowdStrike Falcon is a better solution but Sophos is more affordable.

The deployment is straightforward.

The cost of CrowdStrike Falcon in Latin America seems high relative to the economic conditions in the region.

I would rate CrowdStrike Falcon 9 out of 10.

To realize the benefits of CrowdStrike Falcon, it's recommended to conduct a proof of concept first. You should then start to see the advantages within a few months.

No maintenance is required from our end.

To ensure the successful implementation of CrowdStrike Falcon, it's essential to have a complete network map and inventory of all resources and devices.

We are using CrowdStrike Falcon for the EDR mainly.

The most valuable features of CrowdStrike Falcon are the AI in detecting and real-time detections.

CrowdStrike Falcon could improve the EDR functionality. Once the functionality of the solution improves, it will be even better in the market and able to compete with Carbon Black.

In a future release, if there were XDR features it would be beneficial.

I have been using CrowdStrike Falcon for approximately two years.

CrowdStrike Falcon is a stable solution. However, you need to good internet connection for functionality.

CrowdStrike Falcon is scalable. We have below 1,000 endpoints and it scales well.

We have approximately 700 to 800 people using the solution. Additionally, we have approximately 150 servers running with 815 clients.

We used the support at the initial stages of deployment and the support was good. I became familiar with the tool quickly and did not need their support anymore.

The initial setup of CrowdStrike Falcon is straightforward. Our deployment was done in a phased approach, we did it first with 200 servers, then 100 at a time after. We did not roll out the solution all at once throughout the company.

We did the deployment of CrowdStrike Falcon in-house. The amount of people needed for the deployment and maintenance of the solution depends on the tools used. We automate the deployment process.

The return on investment for CrowdStrike Falcon is good.

There are three to four licensing models available to choose from for CrowdStrike Falcon. The price of CrowdStrike Falcon depends on the distributor and the reseller partner. The price we received was good.

CrowdStrike Falcon is one of the leading solutions in the market. I would recommend this solution to others.

I rate CrowdStrike Falcon an eight out of ten.

There are two things which customers really like about CrowdStrike. If they buy managed services from CrowdStrike, it offers them detection of security issues in one minute. If you buy their professional services, they offer insurance where you can claim up to $5 million if there's a breach. This is a huge upsell for customers. 

I started using EDR, but now they have different offerings relating to theft, security, ID theft security and XPR. Their channel management team is very good and we like working with them.

In a future release, I would like to see more integrations for data breaches and security features.

I have been using this solution for two years. 

It's very stable and the whole management console is fast. 

Once you are onboarded, they can activate different features on the same platform for you. You don't need to do the redeployment every time you click on a feature for the customer. This makes upselling really easy.

The customer support for this solution is good. We have not had any bad feedback from customers. They are very quick to the call and have been very supportive and helpful.

Positive

The initial setup is straightforward. There are a number of ways you can deploy the agent through the Play Store. The deployment is not very complex unless the customer's environment is very complex.

 CrowdStrike is well priced. On a yearly basis, it costs between $60 and $100 per user.

We compared CrowdStrike Falcon with Trend Micro, Trellix or SentinelOne.

When we talk about security to customers, we include consideration of Cisco to give them unified security plus XDR.

Our organization relies on CrowdStrike, a standalone endpoint security solution, to safeguard our bare-metal machines. CrowdStrike continuously monitors for threats on all endpoints. If it detects any suspicious activity, such as malware or malicious processes, it immediately alerts us for investigation. 

The malware protection is the most valuable feature of CrowdStrike Falcon.

The current database schema presents challenges and has potential for improvement.

The technical support response time can be improved.

There are a lot of false positives reported.

I have been using CrowdStrike Falcon for almost four years.

CrowdStrike Falcon is stable. 

CrowdStrike Falcon is scalable.

The technical support is good but the response time can be improved.

Positive

We previously used VMware Carbon Black Endpoint. CrowdStrike Falcon is more of an EDR solution.

I would rate CrowdStrike Falcon a seven out of ten.

The maintenance is straightforward.

CrowdStrike Falcon is deployed independently in our environment and we have 30 users.

While CrowdStrike Falcon offers valuable security tools for larger organizations with extensive infrastructure, its complexity might not be ideal for smaller businesses with limited IT resources.

We primarily use the product as a security solution.

Their endpoint is pretty flawless. There is no lag on the machines at all. Even though I have a good overview of all the machines, that's pretty much the most valuable feature of CrowdStrike Falcon. 

The machines are flawless. They don't have any issues. There I don't even recognize the machines which are on endpoints. Even when I go to the console to check these machines, they are working on a very good level, even though the wireless migration should detect those aspects. 

The AI features are pretty good.

They've recently introduced more webinars that make remote learning of the solution very easy. For people such as myself, or even a company looking to develop their skillsets and interested in better understanding the cloud, providing good web courses is really helpful.

I'm new to the solution. Currently, I'm comparing it to other EDR solutions to see if anything is missing, however, I'm still learning the ins and outs of the product.

It may be due to the fact that I am new, however, I'm having trouble understanding their licensing.

It does take more time to scan than other solutions.

The solution should continue to make the learning curve as short as possible by providing even more training and documentation.

I've been working with the solution for two months. I recently joined my company and they mostly prefer using CrowdStrike Falcon. The solution is pretty new to me.

The stability of the solution is excellent, especially in a market like India.

The product is very scalable. The solution can scale well, especially for small setups looking to expand out in the future.

If they're having an issue, we tend to stick to the team and occasionally reach out to the support team of Falcon CrowdStrike.

I've never directly been in contact with the technical support team, however, my colleagues have. I'd say that overall we are satisfied with their level of service. Typically, their technical support team will give us direct intel and then our internal team with resolve the issue, so it's a true partnership.

Also, during the pandemic, they've provided everyone with lots of webinars to help their clients understand the solution better. For me especially, being anew user, I'm benefitting from this new level of service.

We've used different solutions in the past. It really depends on the environment. That typically dictates which solution we would implement. We use, for example, McAfee as well. I personally have worked with Amnesia.

When it comes to Amnesia, initially I was able to employ them on my on-premise machine. I have installed Falcon on the cloud and infrastructure, however, I haven't dealt with the on-premise deployment. 

You can use Amnesia with McAfee. Apart from that you also have a provision for signing with McAfee and using their host software and the server software and their media solution and placing those onto an on-premise machine or onto a particular server and you would have the ability to administrate from there. That's more for a company that is into privacy and doesn't want to share their data on a cloud.

The solution isn't complex in terms of setup. It's very straightforward, actually.

I'm sure that for small environments or a company that may scale up, the installation would be minimal. It wouldn't be a standard installation, however, we're able to implement rather easily in small environments.

The solution is much more costly than other cloud or on-premises solutions. However, it offers good stability, so if a client can afford it, we tend to recommend it as an option.

I'm currently checking other EDR solutions to see what is on offer. Clients are asking about McAfee and Symantec, so I am looking at those as options.

I'm unsure which version of the solution we are using.

I'm currently practicing my skills on this EDR solution. I have worked with this software and I've already collaborated with my seniors who are currently experts on this particular product. I'm getting pretty good help. 

Most of our clients have their own infrastructure which is mostly on the cloud. They have their own solid, robust infrastructure. When it comes to small environments that are currently adapting to the cloud, CrowdStrike could be a great opportunity. The solution, for example, doesn't require a minimum installation. It can work well for very small companies as well as larger organizations.

If a company has the financial means, we tend to recommend this product. There are great security features on offer that are much better than other options in India at this time.

I'd advise companies considering this solution to check their resources. They have to choose the option between being on-premise and the cloud option. They need to try and run it before adopting any solution. It's important also to consider security and monitoring for threats.

Overall, I'd recommend companies study their environment and check and compile an e-solutions calendar. There's a lot of them. Microsoft has provided a 99GB advanced dataset collection and it is on the cloud.

I'd rate this product seven out of ten overall. While I've never had any problems with it, there are just so many other options on the market.

We primarily use the solution for real-time ransomware protection.

The solution hasn't picked up a virus yet, so I don't know if I'm able to really discuss the most valuable aspect of the solution just yet. It's very new. 

It's not costly, and it's not constantly running, it's only looking for suspicious items when it starts to take action. There's nothing constantly scanning your device, so it's not slowing anything down in that respect. That's what I liked about it the most. 

It's not your traditional antivirus that just sits there constantly scanning your computer for Trojans and malware, etc. This doesn't take any action until it sees something actually going on.

The initial setup is very simple.

The solution doesn't have a whole lot of email security on offer. We did know that going into the purchase, however. We decided to get a different solution for that aspect of security.

They have a sandbox feature, but it's all they do. They have different grades. There's the Socket Pro and then there's an ADR. Then there's another one where they pretty much watch your system for you. And it's all different. It's all based on the price you want to spend. I wasn't going to drop a large amount of money.

They don't really have anything when it comes to scanning attachments. That would be something I would like.

I've only been using the solution for one month. It's still a relatively new product for us.

The technical support so far has just been helping with the setup via the initial webinar. The technician was very knowledgeable. He knew what each feature meant. If I had a question about it, he went into great depth. I've been quite satisfied with technical support so far. As a whole, they are very easy to work with.

I had Bitdefender for three years before switching to this solution.

They were fine. I didn't have a lot of problems, but I'd been hit with ransomware four times while I had Bitdefender. I considered that as kind of a sign that maybe we should change things up.

The malware, as far as uninstalling, wasn't triggering the antivirus. I wanted something a little more advanced, due to the fact that the Ransomware protection just really wasn't there. The anti-virus aspect was pretty good. The email protection was pretty good, as well.

The initial setup is pretty easy. It's very simple to work with. It's been really easy to install.

I did one webinar with a support engineer. He showed me how to set it up, and to run with it. 

We just did a screen share. He gave me insights into the best possible way to set it up and that's how I rolled it out. It was a helpful experience.

The pricing on CrowdStrike is per license. It was about $42 per seat yearly.

I looked at Komodo, a Gen One antivirus. I liked their product. It was pretty good. They have what is called a sandbox feature where you could take a file or the endpoint security will take the file and dump it into like a virtual sandbox and run it to test its safety. It turned out the file was malware, the solution would remove it. 

We decided not to go with it, however, due to the fact that it didn't have many reviews. Komodo is actually cheaper than CrowdStrike. I've been down the road before with bad antiviruses and had some bad experiences. Since they didn't have a whole ton of notoriety out there, you didn't see a lot on it, which kind of scared me away from it, even though I liked what they had.

CrowdStrike, it's new, however, Amazon uses it. My thoughts are if it's good enough for them, I assume it's good enough for me.

We looked at Sophos as well, however, it was very expensive. Sophos offers everything, and they are a great product, however, for us, the price was just too much.

We're just a customer. We don't have a special relationship with CrowdStrike.

We're using the most up to date version of the solution right now.

So far, I've had good luck with this solution. That said, it hasn't hit anything. I won't get a true test until I actually get somebody that sends up malware. In the meantime, no news is good news.

I would rate the solution nine out of ten right now. They're pretty good. I haven't done anything super-advanced or to spec. There's a lot there to work with if I want to, however, I keep it pretty basic. I only have a couple of policies. It's not a huge company, so it's not real hard.

We use CrowdStrike for our endpoint security and we're about to tie it into vScaler. It's on every endpoint in the company and is used by everyone in the organization. It's anti-virus security software, so we'll continue to put it on every machine whether our company grows or shrinks.I'm the director of information technology in our company and we're a customer of CrowdStrike. 

We rely on our environmental security and we haven't had any infections so that's valuable for us. It means we haven't lost any time due to the system being down from ransomware or anything like that, so it's quite positive. 

Improvement could be made in the number of false positives we get, there are more than there needs to be. Typical Windows functions sometimes get stopped by CrowdStrike. In general, I'd rather err on the side of safety but some of these are really straightforward functions that should get through.

For the future, I think they need to keep building on their extensibility, the capability to be extended, so that it's not lost and we can utilize the knowledge that we're gaining from the endpoints. 

I've been using this solution for a little over a year. 

This is a stable solution, I'm unaware of any failures. 

Scalability is expensive but it works. We've installed it on more than 900 machines in the corporation and it covers every role from civil engineers, architects, HR people, office workers and the server. Maintenance takes the equivalent of one full-time position but it's a shared responsibility among the IT team. 

The technical support do a good job. 

The initial setup occurred before I began working here although I believe it is quite straightforward. The install process for machines is pretty good. If we want to de-install it's not so great, but overall it's tolerable.

I believe that we pay about US$ 65,000 annually which covers 900 machines in the company. There are no other costs but there are additional features that can be purchased but we haven't done that. 

CrowdStrike do their job well and can be compared to other solutions on the market such as SentinelOne and Huntress. They do need to be more extensible because right now they don't play well with others and it's a bit of a challenge on the management side.

I would rate this solution an eight out of 10. 

CrowdStrike Falcon is used for incident response.

It is very easy to hunt a threat in the organization. It keeps logs, making it very easy to investigate any kind of incident using CrowdStrike by looking at the processes that are running on a machine. There's more visibility over the endpoint through CrowdStrike.

The ability to remote into other devices for investigation and the way it presents a graphical representation of the detection, like the parent-child process, are valuable features.

The new interface, the UI, seems a bit messy. The previous one was quite clear. It might be because of my adaptation to it. That's what I see as needing improvement.

I have been using CrowdStrike Falcon for more than three years, around three and a half years.

It is quite stable. I would rate it eight or nine out of ten.

I would rate customer service and support a ten. I am very satisfied with the support.

Positive

I have used antiviruses like Symantec before. Compared to all of that, I found CrowdStrike quite striking. Even compared to Defender, I find CrowdStrike more appealing.

On the terms of investigating, I find it's quite easy to investigate an event and have a broader look at the event using CrowdStrike. I would rate the time saved around eight, nine, or even ten out of ten. Compared to Defender, it makes it faster to investigate.

I think the pricing is quite reasonable with the services they provide.

For an incident investigator, it's quite easy to use, and it provides great visibility over the processes.

I'd rate the solution ten out of ten.