CYPHER Learning Reviews

Our organization has multiple divisions. We started with the iQ Retail division, which develops Retail ERP software solutions. Each division within our organization offers different software solutions. We train people on how to use our software through CYPHER Learning, which is available internally and externally.

CYPHER Learning is a SaaS solution.

We used to offer classroom-based courses only, but we found that travel costs and time restraints were becoming too much for our students. We were looking for a more affordable / accessible way to reach more students, and CYPHER Learning helped us do that.

CYPHER Learning's features effectively boosted our efficiency. We are now able to offer a wider range of services at a competitive cost. Being a Global company with  13 branches, being able to reach global initiatives, is a great advantage.

The timing for rolling out CYPHER Learning was very beneficial, as we relaunched one of our divisions with a new type of learning just before the COVID-19 pandemic hit. This allowed our instructors to train and teach remotely.

As a corporate university, we use CYPHER Learning to provide internal training for our employees and external training for our clients / partners. This hybrid training model is vital to our ever evolving organization.

The hybrid training platform helps us attract top talent by showcasing our capabilities and providing support and knowledge to our clients in an interactive and engaging experience.

The solution can be used to assist in pre-certifying resellers online before they enter the market. 

CYPHER Learning helped us expand our training efforts. Before CYPHER Learning, we only offered classroom training, which required learners to travel to one of our training facilities. We can now offer online training, which eliminates the need for travel. This has substantially decreased the cost of training, making it more accessible to more learners.

CYPHER Learning saved us around 30 percent of our administrative work through the app that easily adapts to different markets. 

CYPHER Learning is a user-friendly platform that makes it easy for me to manage my instructors and track my learners. My instructors can provide feedback to learners on the same day. We work with a variety of clients, and we can provide them with an analysis of how their learners are performing. As an administrator, I have an overview of what our clients think of our platform.

The reporting has room for improvement. I would like more reporting options.

Screen sorting can be improved by providing more filtering options. 

I have been using CYPHER Learning for almost seven years.

CYPHER Learning is stable and we are notified well in advance of any planned downtime for upgrades or maintenance.

CYPHER Learning is scalable. We current have about 550 people signed up to use the solution.

The technical support is good and responds to our issues within two hours.

Positive

The setup is straightforward. The deployment took around two weeks and required me and two others to complete.

The implementation was completed in-house.

We have seen a return on investment through administrative time-saving and global reach.

CYPHER Learning's price is slightly higher than other solutions.

I give CYPHER Learning an eight out of ten.

We have multiple organizations. Our iQ Retail division uses CYPHER Learning extensively. A few other divisions use the solution on a much smaller scale. In total, five or six divisions use the solution.

For someone looking to grow in a growing environment, CYPHER Learning is worth checking out. CYPHER Learning provides the flexibility to grow with us, whether we have multiple platforms or need to migrate to a new system.

CYPHER Learning offers a variety of learning approaches.

We use it for asynchronous learning across our institution.

First, use of CYPHER Learning was able to save us from the effects of the pandemic. There are many schools in the Philippines that have downsized, where student enrollment became lower compared to previous years. And some schools have closed down. We actually trained other education institutions on how to deliver online and blended learning, because we had done it so much.

Even before the pandemic, 75 percent of our faculty was already using CYPHER Learning, so we just had to target the other 25 percent. We formed a committee of our experts in using CYPHER Learning to help influence that 25 percent, so that ultimately we did not have to cancel or cut our education programs. Everything continued despite the pandemic. We finished our academic calendar, as planned, but in the new modality. Without CYPHER Learning, I don't think we would have been able to do that.

Our university, De La Salle University – Dasmariñas, is the greenest campus in the Philippines and has been for many years now. One of the ways we have been able to achieve that is thanks to CYPHER Learning, through paperless transactions. For example, many teachers upload exams. And we are not required to print a syllabus. It's already uploaded online. Previously, the university would spend between 50,000 to 100,000 Philippine pesos on printing it, so we are already saving that much on the syllabus alone. When adding in not having to print out all of our exams, we are saving hundreds of thousands of pesos on printing costs.

In addition, we save a lot in terms of office costs such as electricity for air conditioning because we can work from home. A given department has three days onsite and another three days online when they are not required to go to the school. That alone saves a lot of costs related to the environment, such as greenhouse gasses resulting from transportation. We save millions of pesos on electricity alone because we're not required to be onsite as much as we used to be.

Our former director had a study done, in partnership with our environmental management center, and they were able to track how much carbon footprint and how much paper we have saved by using CYPHER Learning. Per student, we're saving a lot, financially, thanks to CYPHER Learning.

Competency-based learning is very important for our institution. There is a commission of higher education that manages and monitors all higher education modalities. We can continue delivering online learning or blended learning for as long as we're able to prove that it's effective. We need to be able to prove that the modality, whether synchronous or asynchronous, is effective, and one way to do that is to measure how well students are able to achieve the learning outcomes. So it's actually a must. It's not optional. We have an upcoming accreditation next year and we are already preparing the documents to prove that this type of modality influences learning outcomes. We have some data and we're still generating more.

The platform has helped to reduce administrative work. We can easily produce the reports required for accreditation, using the reporting features in CYPHER Learning, like the utilization and active accounts. We have also just started integrating it with our SIS (student information system). It's not yet perfect, but we're getting close to where we envisioned ourselves. That integration has also helped to reduce administrative costs a lot.

In terms of the amount of time saved on administrative work, my team is solely in charge of adding and dropping students. It would take us months to do that manually, as we have 12,000 to 14,000 students. Because of the SIS integration, it's automated. We just troubleshoot any problems that may arise. The integration is saving us 90 percent of the time it would take us for that alone. Also, only those with active Office 365 accounts can log in to our learning management system. There is a way to create the accounts in bulk, but it would take several days to complete thousands of accounts. Thanks to SSO we don't have to do that. We just let the system do its work. That also saves a lot of time.

For me, one of the most valuable features is the grade book. Before, we were using Excel to manually encode formulas. But now, we can directly export the grades from the LMS and link them to the submission to our university portal. It makes things easier and everything is automated. Aside from a tutorial, provided by CYPHER Learning, our office also organized a learning program on how to utilize the grade book efficiently.

Another feature that is great for me, but that is not adopted institutionally because it's a bit difficult, and because we're a higher education institution with varying disciplines, is the learning outcomes feature. We changed the name. In CYPHER Learning, it's called the Mastery feature. The learning outcomes feature allows us to measure whether students have achieved competency, based on the encoded learning outcomes.

Universities like ours have to prove that their modality is effective, and learning outcomes are one way to do that. Because not all our faculties are using this feature, they are still conducting manual surveys to determine whether the students have achieved learning outcomes. But for those who are already using it, it's a very easy process. Instead of rigorous research to know whether students are achieving the learning outcomes, the LMS can do it for you.

We are trying our best to mobilize this feature so that faculties will adopt it on an institutional level. However, our faculties have 18 units of workload and some of them have up to 24 units. That's a lot of teaching units.

And I have done a study on the use of CYPHER Learning's gamification feature. It's a correlation study. While there is a low correlation, but positive, between time spent in the LMS and a student's grades, there is a high correlation between gamification and a student's grades. Those who are performing well in the games in class tend to perform well in their grades as well, although we have not proven that on an institutional level. These are just some limited cases. But the data so far shows that gamification works.

Creating games for classes or learning paths is easy for me, but it depends on the type of user. We also have a learning path for teachers such that before they can teach in our institution, they need to pass level three. But gamification is actually not required at that level. It's part of level four. For those who are just starting out, creating games is quite difficult. On a scale of one to 10, where 10 is "difficult," it's a seven or eight. But once you have used gamification, you can recycle the games that you created and then it becomes a two or three on the difficulty scale.

CYPHER Learning's gamified learning environment for helping with teaching and learning is very helpful and it's a must. It's included in the syllabus that all who are teaching this subject should have a gamified class, but again, it has not been adopted across the institution.

All my classes are gamified. There are levels and badges; they get points awarded and there are certificates. We have two departments where all their e-classes are gamified. One is our religious education and the other is our civic welfare training service, which is a required subject. They realized the importance of gamifying e-class content.

In our course, we have synchronous and asynchronous classes. If we don't gamify our asynchronous sessions, there's a very low level of student engagement. Some students are not even attending lessons at all if these are not gamified. By gamifying them, they get rewards. That means they really watch the video or they really read the lesson. We have metrics to show that they're really reading the modules once the classes are gamified.

In terms of automating assignments, they should be able to measure the intended learning outcomes. We have rubrics that are connected directly to the learning outcomes, so we don't have to retype everything. We can link the learning outcomes to the assessments in the rubrics.

There's no platform, other than CYPHER Learning, that is used for assessments. It's the most used feature.

The gamification feature's automation for triggering actions for completed tasks, such as awarding badges and points to students, is one of the difficult areas, especially for teachers who are late adopters of education technology. It's a challenge because it's like you're programming the actions. The language is quite tricky. Our office does have a training unit if a teacher wants to gamify their class. We can give them a hands-on tutorial on how to do that. But some of our staff is not really used to this kind of "programming" language.

Creating competencies and then tagging them in class content and assignments, is a six or seven in terms of difficulty, where 10 is "difficult." That's on your first try. Once you've created competencies, you can just recycle them.

Also, right now, there is a problem with tagging assessments and competencies. We have reported it. Technically, you can tag each question to a certain competency but we're not doing it right now, because if we do so there's a problem. It's one of the weaknesses. I'm not sure if it has already been resolved. The issue is that if you tag your assessment question with a competency, the grade will be zero regardless of whether it's correct or incorrect. When that is resolved, it will provide a much deeper sense of, or data on, how students achieve learning outcomes. It can even count the examination or question bank in terms of the achievement of certain learning outcomes.

In addition, as an administrator of our CYPHER Learning, there are a lot of things that could be improved, but these are not seen by students or professors. One is the admin features for adding students. These features could be separated and we have requested that several times, but I think their programming team is finding it hard to do that.

In another LMS—I think it is Moodle—there is a summary overview of how many attempts students made, and whether they left the browser. You can see if the students have left the browser or stopped midway, and you can see the percentage in particular learning outcomes. Currently, in CYPHER Learning, you can only view this for individual students. There's no way to see the overall average attempt score. You have to do it individually for each student before you can see that.

We've been using CYPHER Learning as a university since 2015, but some of the faculty have been using it since as early as 2010. Personally, I started using it in 2012. I was one of the early adopters of CYPHER Learning.

It's very stable with the exception of very few, periodic downtimes for maintenance, which usually happens on a Sunday. There are usually very few students logged on Sundays. The stability is not perfect, but it's a nine out of 10.

The first time we had to scale it was during the pandemic, which started in March, because in April our activity doubles. We have examination week and 10,000 students are logged in at one time, and we did not experience any downtime during that time. CYPHER LEARNING understood the situation when the pandemic started and sensed there could be a problem. Every school, all over the world, resorted to online learning and many started using CYPHER Learning. The vendor increased its capacity and the problem was resolved in April or May of that year.

One hundred percent of our faculty, from our high school, to undergraduate, up to graduate school, including masters and PhD programs, are using CYPHER Learning. It is even used in our short courses. And when we have institutional webinars, access is via an e-class. It's also used by non-academics, such as our support programs, like wellness and guidance counseling. They have modules in our learning management system. Our library is also linked to our learning management system.

Our unit, the Center for Innovative Learning Programs, monitors the utilization of our LMS. We score them on how they use the LMS. Some are using it to the fullest extent, some just for minor uploading, but I can definitely say everyone is using it.

Right now, in our college and graduate school portal, we have 13,000 students, 1,000 professors, and 500 parents in CYPHER Learning. The senior high school has 2,300 students and 130 teachers.

Their technical support is very fast. On a scale of one to 10, it's a 10. Our team is usually the first line of technical support for our university. If we cannot handle certain things, that's when we ask CYPHER Learning. They're very quick to respond, even during the wee hours.

Positive

At our college and graduate schools, CYPHER Learning was the first and only LMS.  However, our high school used another LMS. They just finished their two-year contract with that solution and they switched to CYPHER Learning. We did a survey and everyone in our high school rated the CYPHER Learning really highly, compared to the previous LMS.

I was not involved in the initial setup but the LMS is on the cloud, while our internal systems are onsite. Because we are in the Philippines, we experience a lot of blackouts, but we're not affected by them because the servers are located in the US.

The LMS alone cannot guarantee a return on investment. If used effectively and supported by policies, with the right LMS and with the right operations, there will definitely be a return on investment. You can see a return on investment as early as after one semester.

We are adopting an e-learning maturity model. That's how we run our office. We train, we monitor, and we provide technical support. Those are the three areas that help us to be successful.

In our case, because we were the first institution to adopt CYPHER Learning in the Philippines, we may have the cheapest LMS. I don't think we're switching anytime soon, just due to that factor alone.

Our satisfaction with the pricing is a 10 out of 10. None of our administrators or anyone else is changing our LMS. Even if all other De La Salle schools are using Canvas, we're not shifting because we're deeply rooted in this LMS.

In our school, CYPHER Learning is part of our culture already. It is deeply ingrained in terms of its use by students and faculty.

I was not part of the office when our institution evaluated solutions, one of which was Moodle, but I saw the process. They looked for certain criteria and compared all the features, aside from price. Back then, CYPHER Learning had all the features, even though it did not have all the features it has now. That was the basis on which the decision was made to purchase CYPHER Learning.

We did an institutional survey about six months ago and CYPHER Learning got a very high score. Everyone loves it. Even those who have used other LMSs, like BigSky and Moodle, say that we have a superior LMS compared to what they were using. We have faculty who were also administrators at other universities and they are really impressed with the design, layout, and advanced nature of the features of CYPHER Learning. We're blessed to have CYPHER Learning.

Technology is just one component of teaching/learning. Pedagogy is another that is very important. That's why we have a unit that is solely responsible for bridging the gap between technology and pedagogy. It's very important because some teachers are very apprehensive about using a new LMS because they think it's not effective. They have no choice because we have a policy that they have to use it. So we have experts in our office in charge of convincing them that it's about tweaking pedagogy.

That means we can't just directly "translate" everything from face-to-face to online. That would not produce any learning. We have to modify it so that it suits the delivery method. That's why our office is in charge of periodically providing training and webinars for our faculty. We do targeted training, because e-learning in the context of mathematics, for example, is very different from religious education. And training staff on the use of an effective pedagogy will further solidify for them why they should use gamification, why they should use the learning outcomes feature and all other features of our LMS.

The curriculum has to be carefully modeled and translated into assessments which should achieve the learning outcomes. As for our students' career paths, based on tracer studies, we're pretty successful in that field, although we cannot attribute that entirely to CYPHER Learning.

When it comes to intervention strategies for students who need guidance, CYPHER Learning doesn't help save time because you have to configure things. But once you have done that, the easier part begins. The next time you're using the same modules, everything is going to be easy, especially with adaptive learning. When a student's score goes lower than the passing grade, they will be forced to read the lesson again before they're able to continue to the next part of the module. Automation really helps. We can even provide kind messages for passing and for achieving certain scores, giving automated feedback.

Also, we used to have a team of checkers who checked if teachers were teaching in their classrooms. Because of our learning management system, we have analytics and we can see our teachers' digital activity. We would also hire temporary workers for faculty evaluation, workers who would go to classrooms and distribute the surveys. We now use our LMS to announce the faculty evaluation, which is done online as well. We haven't had to hire a single temporary worker as a result. The LMS has made some of our staff obsolete.

I have tried four LMSs aside from CYPHER Learning. Before I became part of De La Salle, I tried several LMSs, and I'm also enrolled at another university right now taking my PhD. Nothing compares to CYPHER Learning.

We are using it for our technical training and onboarding.

Before the pandemic, almost all our training interventions occurred in physical spaces and simulation areas. Our trainees were mostly asked to report to the head office for a minimum of five days up to months (for some critical positions). Since we started to use the CYPHER Learning, we have been able to see a drastic improvement the length of our learning duration to about half of the previous number of days that we conducted these training interventions.

CYPHER Learning is instrumental in enabling Potato Corner to be at the forefront of remote learning engagement practices in the Philippines. In fact, Potato Corner is an active case study for some local companies, in terms of bringing value and cost savings - locally and abroad. 

The ability of the system to be used by our international support and store network is an advantage. For example, CYPHER Learning has the capacity to translate dialects or languages which helped us conduct a learning experience similar to how an actual hands on session is done. Just recently we had pilot runs using the translation capability of the system for new store openings in China and the Middle East China using Mandarin and Arabic as medium of discussions.

In terms of the platform availability, there is access to 24 hours, so we don't need to determine a specific time for training. We just give them a link, password, and period for them to complete, e.g., 5 days, then it is up to them. What's important is they pass the minimum requirements to pass the training like periodic exams and the certification process.

The solution has helped us not just survive, but get through the challenges of the pandemic with flying colors. Before, we were quite adamant on remote training practices, since for close to 28 years, our company did not venture into remote training practices. Only two years ago, that we took a major step to prove that remote training can actually be a part of the company's core programs to ensure an engaged and competent workforce. 

We use almost all the functionalities of the platform especially for product training videos, lectures, onboarding, assessment, and exams. We also use the gamification function to engage our employees and effectively reward them. In terms of portal usage. With these developments, we are able to automate almost all the onboarding and training requirements for both our new and existing workforce.  

The rules engine has helped us personalize content based on users’ goals and performance. For example, we are now working on further improving the training process for China, Middle East, and soon India markets. 

There is also a wide range of analytics in the platform that show level of engagement and interest - logged in hours, percentage of trainees / attendees taking exams and those actively using the platform. Since we have drastically lessened onsite training to almost none, we rely heavily on trainees' consistent use of the platform.

CYPHER Learning's competency-based learning feature is very important for helping ensure content is compliant with the goals of the course.

A case in point would be our crews that are assigned to stores. They go through the program and thereby complete and pass the required exams and related "certification processes". Getting them "certified" to man stations and shifts are enough proof of competence to be deployed. For those who do not pass the certification, we have them go through retraining until they eventually get certified. 

There is further work to be done on the translation accuracy of international languages. It is really a challenge to have a system for perfect translation, especially as there are unique dialects embedded in different languages. In the future, the platform can have an integrated application that can "precisely" translate languages. 

We have been using CYPHER Learning for around two years.

So far, we haven't had any major issues affecting business continuity. In the two years that we have been working with the solution, we have been able to maintain the continuity of the business, and this is the most important measure of success for us. 

There have been no problems with scalability even if Potato Corner has close to 700 Franchisees in the network. Before, we started to have LMS in 40 stores, then we went to a 100 stores in a matter of weeks. To date, we are now at almost 500 stores using CYPHER Learning for training and onboarding purposes. The plan for this year is to start involving more of our new international territories as we are on track to opening in more locations like India and other counties in the middle east.

Like Potato Corner, the World's Best Flavored French Fries Brand, Organizations and decision makers should seriously look at CYPHER Learning as a strategic partner in growing the business.

Overall, I would rate the solution including its customer service and support extension a 9 of 10. 

Positive

The entire platform has helped us automate all our company's learning and development practices. When we didn't have CYPHER Learning, we did everything onsite, e.g., we had physical and classroom training. All of that has been removed since we started using the CYPHER Learning platform. 

The deployment process was very straightforward. 

During the first six months of the implementation, we were deeply involved, as we worked on getting the system used by different stakeholders. The plan was to get everyone on the same page and be accustomed to using the solution and see it as a regular way to train and develop competencies. After that, the following months were more stable, as we continued to make notable improvements along the way.

To support this major change, we did a series of Town halls which we call a NetMeet! In these town halls, we communicated the need to invest in a platform that will be used for the long-term. 

After our Town halls, we conducted mini-virtual meetings where we met with key groups in operations, international, finance, human resources, and franchising and told them about the new Learning Management System. We had open dialogues on how the LMS will beneficial to the users of the system. 

For a period of 3 weeks thereafter, we chose certain pilot groups where we gave access to use and navigate the system. When there was immense buy in on the solution, we started to launch the LMS for all company-owned stores in the Philippines. Then we picked locations outside Metro Manila, such as Visayas and Mindanao. Eventually, we started implementing the LMS in Southeast Asia, Middle East, and just recently, the Asia Pacific region.

Before, the company tried to do learning and development via in-house We found this a little difficult as we had to regularly change certain functions which took time to accomplish, eventually resulting to a great deal of time spent on communicating such changes. When we came across the CYPHER Learning, it was more of a plug and play solution where there was very little customization so we started to implement changes / improvements faster. In terms of level of expertise, the vendor side showed competence and excellence. 

Over the past couple of years, we have opened several stores in new territories. Aside from the local operations, we have used CYPHER Learning in China, the Middle East, and Canada. 

Conservatively, CYPHER Learning has brought our costs down by 50% overall, which includes headcount. In the department where the LMS is currently managed, the workforce is down by 50% as well. From 4 individuals, there are only 2 people managing the entire learning and development process for our company. Aside from these, the cost of logistics and travel have been greatly reduced (by 70%). We no longer need to be in the different regions in the Philippines and our international territories for our expansions, as we can now conduct training 24/7 virtually. In terms of cost savings, we have reduced our annual costs by roughly 5 million pesos or 100,000 USD, with projected savings to be higher in the years to come. 

Because our cost went down by 50%, I would say that the pricing is competitive.

Before (and even during the pandemic), the company tried to create our own Learning Management System which we found to be quite difficult especially since there were a lot of changes affecting certain functions which had to be done quickly. It took the team a great deal of effort and time to communicate with all stakeholders and get the changes done. At the time we were looking for an outsourced solution, we came across CYPHER Learning, which we found to be more of a plug and play solution for us. There was a little customization and we could start to implement quickly. Eventually we ended up evaluating the platform's capabilities and ended up launching it for Potato Corner's domestic and international operations in barely 3-6 months of pilot testing.

We have started using CYPHER Learning's competency-based learning feature starting with a pilot batch in the Philippines and will encourage our global partners to do the same.

Businesses, whether big or small, should take a good look at CYPHER Learning in terms as it can really help improve remote training for companies. Teams should be open to exploring the functions of the product and what the solution can offer in terms of long-term plans. In our company, we wanted to ensure a good balance of physical training and remote training. I encourage decision makers to carefully assess is if a virtual / remote training environment suit their businesses. In general, before investing in any solution, decision makers should carefully weigh strategic goals, impact to operating costs / bottom line, and performance management.   

For Potato Corner, the solution came at a very opportune time, as we were able to proactively manage the ill effects of the global pandemic. 

I would rate the solution as a 9 out of 10.

We operate an online education platform that sells courses to audiences all over the world. We have a global audience, and we use CYPHER Learning as our primary learning management system. CYPHER Learning is our only LMS.

CYPHER Learning is a web-based application, so there is no need to deploy it. However, there is also an app that can be used to access the portal.

CYPHER Learning has allowed us to spend less time administering content. We no longer have to worry about whether our website is functioning or whether the content is being delivered as intended. That's what CYPHER Learning is for. They streamline the delivery of content, so we know how to set up classes, courses, assessments, and diplomas. CYPHER Learning also takes on a lot of the administrative burden from our organization, including customer support.

We use the gamification feature in relation to certification, but we are not yet taking full advantage of it. We are definitely looking into it.

CYPHER Learning has helped us reduce our training costs by approximately $2,000 per person trained.

CYPHER Learning has helped to reduce costs related to printing our materials.

We wouldn't be able to do what we do without CYPHER Learning. It's hard to quantify how much CYPHER Learning has helped increase profits, but it's essential to our business. Without CYPHER Learning, we wouldn't have a school.

The entire system is incredibly valuable, but one of the reasons we chose CYPHER Learning was the social interaction features, such as forums, student groups, and messaging. We hadn't seen these features in other learning management systems. The assessment management is also amazing. Overall, the system is well-designed. However, the social features were the deciding factor.

CYPHER Learning should definitely offer live video conferencing integration. We currently need to outsource this service, which means we cannot run webinars from within CYPHER Learning. This is definitely on our wish list.

The initial setup process is a bit cumbersome, but it is not impossible to complete. The company's support is excellent, so we were able to get help with any questions we had. 

The platform had a bit of a learning curve for our team, but our users, who tend to be older, were able to use it seamlessly. The average age of our users is over 50, so they are not always tech-savvy. We have had very few issues with our users being able to use the platform. Overall, the platform is user-friendly for our users, but it could be more user-friendly for administrators.

We learned some of the rules for assessments and completion the hard way. For example, if we change a role, it is not applied automatically. We have to manually update the role. We needed to verify that people had completed all the requirements to be issued a certificate. We changed the role halfway through the process because we found out that there was a gap and people were falling through the cracks. However, we had to manually correct the already-issued certificates. Therefore, the change of rules does not apply retroactively. We need to test anything that is conditional, especially completion rules.

I have been using CYPHER Learning for six years.

The solution is highly stable. In the six years we have been using CYPHER Learning, we have not experienced any downtime or crashing.

CYPHER Learning is very scalable. We are somewhere in the middle of its scalability range. This was one of the reasons we chose CYPHER Learning, as we were at the bottom of its scalability range at the time, and there is still room for us to grow comfortably without having to switch platforms.

The technical support is incredibly responsive, helpful, and respectful. They have their own support forum, where many questions have already been answered. However, if we need help, the support team has always been quick to respond and provide assistance.

Positive

The initial setup was a five out of ten. I had a general idea of the course structure, and I built it up one lesson at a time, exploring as I went. I didn't do a lot of forward planning, other than planning the course itself and then trying to use the platform to achieve that goal. I didn't start by looking at what the platform could do and then model the course on that.

The implementation was completed in-house with the help of technical support.

I give the solution a nine out of ten.

We are not yet ready to use CYPHER Learning's ability to recommend courses or assignments to learners based on their job titles or a set of competencies. This is because we sell the courses from our website. Instead, we are currently creating pathways for learners manually. This is something we want to explore further in the future, but we have not had the capacity to do so yet.

We have eight tutors that use CYPHER Learning within our organization.

There is maintenance required for the content, such as our courses. However, the platform itself does not require any maintenance, which is a great benefit of using CYPHER Learning. All of the platform's functionalities are provided by CYPHER Learning itself.

Users should know what they want to achieve with the platform, and they should also take the time to explore all of the platform's capabilities. Once users are set up, which is our current challenge, it can be difficult to add features like gamification or competency-based learning if they were not part of the original plan. Therefore, users should have a clear idea of their goals, but they should also be flexible and willing to adapt their strategy as they learn more about the platform.

We use CHYPHER Learning to deliver all our apprenticeship programs. All of the apprentice learners are added to the platform and follow several courses. We also provide access to employers so they can monitor the learners' progress.

We find that learners are much more invested in CHYPHER Learning compared to other LMS platforms we used in the past. The people who use the platform to learn and do their assignments are the ones who benefit the most from the system. It enabled us to engage with learners more than the previous systems we used.

We do a little gamification, but the problem is that our learners start at different times throughout the year. We have rolling programs, but some gamification features aren't relevant if one person starts in October and another in February. The person who started earlier will be ahead on any leaderboards, which isn't helpful. Gamification doesn't affect our learners' progress much because we haven't used it as much as we'd like. The interface isn't too important because of the nature of our rolling programs. 

We look at how we can extend what learners do based on their job roles. If they complete particular assignments well, we introduce other topics based on what they achieve. 

I don't think it has reduced our training costs. We still primarily do face-to-face instruction. Also, our goal for CYPHER Learning isn't necessarily to save money. We use it to enhance our programs. However, it saved us money on printing materials. 

The most valuable feature is competency tracking. All apprentices follow particular programs where they have to demonstrate competencies, skills, knowledge, and behavior standards. The ability to track and measure their progress against the norm is functional. By aligning the work that our learners submit and the learning resources, we get an excellent picture of where they are in their progression.

We're judged on those people's ability to achieve those competencies. We must ensure they meet the standards because they will be independently assessed after finishing the program. 

I've got one bespoke request with CYPHER Learning, but it's not an overall product improvement. I'd like a way to set deadlines for assignments to be submitted by learners' onboarding programs based on their enrollment dates. For example, if a learner starts in October, and we want the assignment submitted 30 days after that. 

We've been using CHYPHER Learning since October 2020.

CYPHER Learning is a solid platform. I rarely have problems with it. We had a caching issue a few months back, but we've had no problems aside from that. 

Adding more students to CYPHER Learning is simple. You just need to pay more money.

I rate CYPHER Learning's support a ten out of ten. I've contacted them several times and always gotten satisfactory answers. 

Positive

I built a custom solution a while ago. It was great, but keeping it updated was painful, and people constantly asked me questions about it. We also used Moodle and Lodash in the past.

I used CYPHER Learning in its previous form when it was called EDU 2.0. After that, I built my own system, but it was too much of a hassle. Finally, in 2020, I decided I would switch to another solution. I tested out Moodle, but it wasn't very good for competency-based learning, so I adopted CYPHER Learning. 

CYPHER Learning is a SaaS platform. We subscribe to it and add learners as needed. The setup is straightforward, but there are a few advanced features that you need to get your head around if you want to extend the way the platform works. I've done lots of work with webhooks and APIs to extend the platform and integrate our data systems. It's quite simple to log in and use the platform. There is no maintenance on our end. 

We are funded by the government, so we're capped at what each program costs. Students who use CYPHER Learning give us positive feedback, and the improved experience helps increase the number of learners. Getting learners to engage with the platform is always a challenge. They go on there, do the work, and leave positive feedback. It's great. 

We're considered a business, so we don't get education discounts. However, I am funded by the government the same way that a college or a school is funded. I don't have the kind of flexibility to pay these prices. It's a little bit more than I want to pay, but I'm okay with it.

I rate CYPHER Learning a ten out of ten. Before implementing CYPHER Learning, make sure you need all of its features. A lot of it is modular, so you can pick what you want.

I use CYPHER Learning to upload school information, publish the annual program, and upload the sections of classes, divided weekly. We also use this platform in a didactic and playful way so that students have a more striking way of learning. We also do exams through CYPHER Learning.

CYPHER Learning has helped our institution a lot, especially in terms of evaluations. It provides substantial help for the teacher. For example, I can create an exam and CYPHER Learning already corrects it. That level of automation has helped me a lot. I'd rather spend an extra hour in CYPHER Learning creating one more test for another section than spend three hours grading tests.

CYPHER Learning helps me by giving me the results of exams. With the percentages that I receive from the platform I save a lot of time in the administrative sense.

I have 150 students in my charge. Whereas before, I had to correct the exam of each one of the 150 students, now I can simply access CYPHER Learning and see the results. The time that I used to correct exams I now use to create classes with more fun content or more games. I feel calmer in that sense. It has given me peace of mind.

It also helps in getting students to become more engaged and develop thinking skills. There is an option within the system that enables me to insert games from third-party platforms via links. The flexibility of being able to insert audio or links helps to challenge students to demonstrate their entrepreneurship and their level of thinking.

Our school is in a process of transformation where more emphasis is being given to inverted education. In that model, new content is initially introduced through online videos and readings before the class takes place. We have already achieved four stars in the EFQM model. Part of the process of reaching five stars is to be up to date with the new methodologies of education worldwide, such as the flipped classroom, where the focus of attention is inverted from the teacher to the students. In that model, students take more responsibility in the learning process. CYPHER Learning allows us to introduce subjects and inform students about the topics and give them a "warm-up" for what is going to happen in class.

Through the system, I also have an idea of how a student is doing since I can see the grades and scores they have received. That can help in part with intervention for students who need help. I can send them a link with content so they can practice the subject more, or I can talk to them through the chat to discuss what they need. In these ways, it helps me track students with difficulties and intervene.

Another benefit is that we no longer use so much paper or the school printing press, saving us a lot on costs. In addition, since there is not as much printing anymore, we no longer need as many staff in the printing part of the school.

I can use a template to replicate class content so that I can use the same content in the three sections where I teach. That way, I don't have to continuously edit my classes. It's very useful.

The platform helps me organize basic sections. I share videos, presentations,  and games like Kahoot, and this helps me facilitate learning management. There are students who are interested in this, and there are others who are not part of these activities. For me, it is very useful to send links to students with informative content before class so that they are more prepared. That has been very beneficial for me.

The platform also gives you an idea of the percentages when it comes to students' performance.

And when it comes to exams, if I want to assign one exam to specific students, the platform makes it easy for me to share the exam in that way. The platform makes it easy for me to communicate with students. I simply use the inbox, select the classroom and the student, and then send the exam that I want that student to send him. That's it. For me, this is a very important feature.

CYPHER Learning is also quite user-friendly. It is not complicated to use. Students know how to manage it, upload their homework, and take exams. The students can see their results as well. The exam files can be changed and it has many settings that allow for flexibility in giving exams.

If there is something that the platform could improve on, it would be in showing the number of words in a document that a student uploads. When I have to review essays I cannot see the number of words in them. The platform should count the words.

Another issue is in the area of exams. They could be more personalized and specific. For example, if I want to create a text with several gaps where the students have to fill in the correct words, it is very difficult to do through CYPHER Learning.

We have not necessarily saved money on textbooks since English learners have a printed book that is not in CYPHER Learning. If CYPHER Learning had an English reading platform it would be fantastic. If they could add a platform like Black Cat to their services it would be beneficial. CYPHER Learning doesn't include games either. I usually have to go to third-party sites, like Kahoot and Bamboo. I think you can add games through SCORM but I don't think it's that good. Because it does not include fun games like the ones I use, I have to buy them, and they are not cheap.

I have been using CYPHER LEARNING for three to four years.

It is quite stable and also provides services during hours when we do not have classes.

CYPHER Learning is the backbone of the school. It is used continuously. It gives us structure for the functioning of our learning sessions, and enough functionality to work in those sessions and on everything else. It gives us structure and unity.

For example, if I have an exam that I create in English for high school and a colleague of mine from another grade wants to use that exam, he can use it. I have the ability to share materials such as exams with other teachers.

We have 250 to 300 users, teachers and administrators, not counting the students.

The solution’s technical support is good. I mostly turn to the systems administrator team at our school when I have problems with CYPHER Learning. I know that the vendor has support for the platform but I prefer to talk to a person by phone or in person. From what I understand about CYPHER LEARNING's support, it is a chat with a robot. In some cases it helps but in some cases it doesn't.

I don't have a phone number of a CYPHER Learning manager to turn to. If they had a helpline it might be better.

Neutral

I used Canvas LMS, although I couldn't create exams in it. It is a very good platform, but CYPHER Learning is better for creating exams for school.

In the beginning, it was complicated. We all did not understand what the system was. Some teachers were more skilled than others in finding the features. Some teachers, even to this day, don't know how to make an exam in CYPHER Learning. They haven't figured it out.

There was a training process but there was a lot of information so it took us time to decipher. Our deployment took two to three months. There was a lot of publicity and information about CYPHER Learning at our school, in meetings and through training. They gave us links to tutorials as well. It was a whole implementation process.

I would like us to receive more tutorials on the SCORM format. I found it very useful and that there are many things that can be done with it. We also learned that with the Lumen program you have a massive number of formats for games that can be inserted into CYPHER Learning via SCORM.

Our school has three different levels: initial, elementary, and high school. Our department of system administrators, consisting of three or four, is in charge of CYPHER Learning.

We have an intermediary between CYPHER LEARNING and our school, a company that helped our school with the implementation. They just gave a talk about the use of SCORM a few days ago which I wish had been a little longer.

The cost of CYPHER Learning was necessary to handle the situation that occurred during the pandemic. Since then, CYPHER Learning has continued to justify its cost since it makes it possible for a teacher to take charge of more sections. Teachers can handle more exams and more students because more things are automated. If a teacher used to handle four sections, he now has five because he does not have to correct so many exams. This has led to reducing staff.

This automation is priceless. Now, teachers can focus on other aspects with the additional time saved on reviewing exams.

In addition, I can share content with other people. All of this is a benefit for the school.

My advice is to make sure you have a lot of training. Your school should create many training sessions to help people know how to use it, with practical examples of how exams and sections are created. That way, teachers will become familiar with the platform. We had teachers who were very afraid to use the platform at first. With enjoyable training sessions, you can break the ice.

During the pandemic, we felt isolated since we did not have the ability to ask our colleagues for help.

In terms of face-to-face education, a suggestion for CYPHER LEARNING is that it give more presence to CYPHER Learning as an entity in the school by teaching more about how to exploit the tools: how to create games, and more about the use of SCORM. In our case, each teacher has discovered many things on their own. There is a need for more of a company presence.

Learn to trust yourself. Technology is your friend, so do not be afraid of it. It can help you in your processes. There is a saying that "employability is a journey, not a destination." Many things can be learned on this journey. Your job as a teacher does not have to be a final destination. We need to accept that we are on a journey in which everything can change and that we need to adapt. CYPHER Learning has taught me to adapt.

Foreign Language:(Spanish)

¿Cuál es nuestro caso de uso principal?

Uso CYPHER Learning para subir información de la escuela, publicar el programa anual y subir las secciones de clases, divididas semanalmente. También utilizamos esta plataforma de forma didáctica y lúdica para que los alumnos tengan una forma más llamativa de aprender. También hacemos exámenes a través de CYPHER Learning.

¿Cómo ha ayudado a mi organización?

CYPHER Learning ha ayudado mucho a nuestra institución, especialmente en términos de evaluaciones. Proporciona una ayuda sustancial para el profesor. Por ejemplo, puedo crear un examen y CYPHER Learning ya lo corrige. Ese nivel de automatización me ha ayudado mucho. Prefiero pasar una hora extra en CYPHER Learning creando una prueba más para otra sección que pasar tres horas calificando pruebas.

CYPHER Learning me ayuda dándome los resultados de los exámenes. Con los porcentajes que recibo de la plataforma ahorro mucho tiempo en el sentido administrativo.

Tengo 150 estudiantes a mi cargo. Mientras que antes tenía que corregir el examen de cada uno de los 150 alumnos, ahora simplemente puedo acceder a CYPHER Learning y ver los resultados. El tiempo que solía corregir exámenes ahora lo uso para crear clases con contenido más divertido o más juegos. Me siento más tranquila en ese sentido. Me ha dado tranquilidad.

También ayuda a que los estudiantes se involucren más y desarrollen habilidades de pensamiento. Hay una opción dentro del sistema que me permite insertar juegos de plataformas de terceros a través de enlaces. La flexibilidad de poder insertar audio o enlaces ayuda a desafiar a los estudiantes a demostrar su emprendimiento y su nivel de pensamiento.

Nuestro colegio se encuentra en un proceso de transformación donde se le está dando más énfasis a la educación invertida. En ese modelo, el nuevo contenido se introduce inicialmente a través de videos y lecturas en línea antes de que se lleve a cabo la clase. Ya hemos conseguido cuatro estrellas en el modelo EFQM. Parte del proceso de llegar a cinco estrellas es estar al día con las nuevas metodologías de educación a nivel mundial, como el aula invertida, donde el foco de atención se invierte del docente a los alumnos. En ese modelo, los estudiantes asumen más responsabilidad en el proceso de aprendizaje. CYPHER Learning nos permite introducir temas e informar a los estudiantes sobre los temas y darles una pequeña "revelación" de lo que sucederá en clase.

A través del sistema, también tengo una idea de cómo le está yendo a un estudiante, ya que puedo ver las calificaciones y puntajes que ha recibido. Eso puede ayudar en parte con la intervención para los estudiantes que necesitan ayuda. Puedo enviarles un enlace con contenido para que practiquen más el tema, o puedo hablar con ellos a través del chat para discutir lo que necesitan. De esta manera, me ayuda a rastrear a los estudiantes con dificultades e intervenir.

Otro beneficio es que ya no usamos tanto papel ni la imprenta escolar, ahorrándonos mucho en costos. Además, dado que ya no hay tanta impresión, ya no necesitamos tanto personal en la parte de impresión de la escuela.

¿Qué es lo más valioso?

Puedo usar una plantilla para replicar el contenido de la clase para poder usar el mismo contenido en las tres secciones donde enseño. De esa manera, no tengo que editar continuamente mis clases. Es muy útil.

La plataforma me ayuda a organizar secciones básicas. Comparto videos, presentaciones y juegos como Kahoot, y esto me ayuda a facilitar la gestión del aprendizaje. Hay estudiantes que están interesados en esto, y hay otros que no son parte de estas actividades. Para mí es muy útil enviar enlaces a los alumnos con contenido informativo antes de la clase para que estén más preparados. Eso ha sido muy beneficioso para mí.

La plataforma también te da una idea de los porcentajes en lo que respecta al rendimiento de los estudiantes.

Y cuando se trata de exámenes, si quiero asignar un examen a estudiantes específicos, la plataforma me facilita compartir el examen de esa manera. La plataforma me facilita la comunicación con los estudiantes. Simplemente uso la bandeja de entrada, selecciono el aula y el alumno, y luego envío el examen que quiero que ese alumno haga. Para mí, esta es una característica muy importante.

CYPHER Learning también es bastante fácil de usar. Los estudiantes saben cómo administrarlo, subir sus tareas y realizar exámenes. Los estudiantes también pueden ver sus resultados. Los archivos de examen se pueden cambiar y tiene muchas configuraciones que permiten flexibilidad al realizar exámenes.

¿Qué necesita mejorar?

Si hay algo en lo que podría mejorar la plataforma sería en mostrar la cantidad de palabras en un documento que sube un estudiante. Cuando tengo que revisar ensayos no puedo ver el número de palabras en ellos. La plataforma debe contar las palabras.

Otro tema es en el área de los exámenes. Podrían ser más personalizados y específicos. Por ejemplo, si quiero crear un texto con varios espacios en blanco donde los alumnos deben completar las palabras correctas, es muy difícil hacerlo a través de CYPHER Learning.

No necesariamente hemos ahorrado dinero en libros de texto ya que los estudiantes de inglés tienen un libro impreso que no está en CYPHER Learning. Si CYPHER Learning tuviera una plataforma de lectura en inglés sería fantástico. Si pudieran agregar una plataforma como Black Cat a sus servicios, sería beneficioso. CYPHER Learningtampoco incluye juegos. Por lo general, tengo que ir a sitios de terceros, como Kahoot y Bamboo. Creo que puedes agregar juegos a través de SCORM, pero no creo que sea tan bueno. Como no incluye juegos divertidos como los que yo uso, los tengo que comprar, y no son baratos.

¿Por cuánto tiempo he usado la solución?

He estado usando CYPHER LEARNING durante tres o cuatro años.

¿Qué pienso sobre la estabilidad de la solución

Es bastante estable y también brinda servicios en horas en las que no tenemos clases.

¿Qué opino de la escalabilidad de la solución?

CYPHER Learning es la columna vertebral de la escuela. Se usa continuamente. Nos da estructura para el funcionamiento de nuestras sesiones de aprendizaje y suficiente funcionalidad para trabajar en esas sesiones y en todo lo demás. Nos da estructura y unidad.

Por ejemplo, si tengo un examen que creo en inglés para la escuela secundaria y un colega mío de otro grado quiere usar ese examen, puede usarlo. Tengo la capacidad de compartir materiales como exámenes con otros profesores.

Tenemos de 250 a 300 usuarios, profesores y administradores, sin contar los alumnos.

¿Y el servicio de atención al cliente y el soporte?

El soporte técnico de la solución es bueno. Principalmente recurro al equipo de administración de sistemas de nuestra escuela cuando tengo problemas con CYPHER Learning. Sé que el proveedor tiene soporte para la plataforma pero prefiero hablar con una persona por teléfono o en persona. Por lo que entiendo sobre el soporte de CYPHER LEARNING, es un chat con un robot. En algunos casos ayuda, pero en otros no.

No tengo un número de teléfono de un administrador de CYPHER Learning al que acudir. Si tuvieran una línea de ayuda sería mejor.

¿Cómo calificaría el servicio y soporte al cliente?

Neutral

¿Qué solución usé anteriormente y por qué cambié?

Usé Canvas LMS, aunque no pude crear exámenes en él. Es una plataforma muy buena, pero CYPHER Learning es mejor para crear exámenes para la escuela.

¿Cómo fue la configuración inicial?

Al principio fue complicado. Todos no entendíamos lo que era el sistema. Algunos maestros eran más hábiles que otros para encontrar las características. Algunos profesores, hasta el día de hoy, no saben cómo hacer un examen en CYPHER Learning.

Hubo un proceso de entrenamiento pero había mucha información por lo que nos tomó tiempo descifrar. Nuestro despliegue tomó de dos a tres meses. Hubo mucha publicidad e información sobre CYPHER Learning en nuestra escuela, en reuniones y en capacitaciones. También nos dieron enlaces a tutoriales. Fue todo un proceso de implementación.

Me gustaría que recibiéramos más tutoriales sobre el formato SCORM. Me pareció muy útil y que hay muchas cosas que se pueden hacer con él. También aprendimos que con el programa Lumen tienes una gran cantidad de formatos para juegos que se pueden insertar en CYPHER Learning a través de SCORM.

¿Y el equipo de implementación?

Nuestra escuela tiene tres niveles diferentes: inicial, primaria y secundaria. Nuestro departamento de administradores de sistemas, formado por tres o cuatro miembros, está a cargo de CYPHER Learning.

Tenemos un intermediario entre CYPHER LEARNING y nuestra escuela, una empresa que ayudó a nuestra escuela con la implementación. Hace unos días dieron una charla sobre el uso de SCORM que me hubiera gustado que fuera un poco más larga.

¿Cuál fue nuestro Retorno de Inversión?

El costo de CYPHER Learning fue necesario para manejar la situación que se presentó durante la pandemia. Desde entonces, CYPHER Learning ha seguido justificando su coste ya que permite que un profesor se haga cargo de más secciones. Los maestros pueden manejar más exámenes y más estudiantes porque más cosas están automatizadas. Si antes un profesor manejaba cuatro secciones, ahora tiene cinco porque no tiene que corregir tantos exámenes. Esto ha llevado a la reducción de personal necesario.

Esta automatización no tiene precio. Ahora, los profesores pueden concentrarse en otros aspectos con el tiempo adicional ahorrado en la revisión de exámenes.
Además, puedo compartir contenido con otras personas. Todo esto es un beneficio para la escuela.

¿Qué otro consejo tengo?

Mi consejo es que te asegures de tener mucho entrenamiento. Tu escuela debería crear muchas sesiones de capacitación para ayudar a las personas a saber cómo usarlo, con ejemplos prácticos de cómo se crean los exámenes y las secciones. De esa manera, los profesores se familiarizarán con la plataforma. Tuvimos profesores que al principio tenían mucho miedo de usar la plataforma. Con sesiones de entrenamiento agradables, puedes romper el hielo.

Durante la pandemia nos sentimos aislados ya que no teníamos la capacidad de pedir ayuda a nuestros compañeros.

En cuanto a la educación presencial, una sugerencia para CYPHER LEARNING es que le dé más presencia a CYPHER Learning como entidad en la escuela enseñando más sobre cómo explotar las herramientas: cómo crear juegos y más sobre el uso de SCORM. En nuestro caso, cada profesor ha descubierto muchas cosas por su cuenta. Hay una necesidad de una mayor presencia de la empresa.

Aprende a confiar en ti mismo. La tecnología es tu amiga, así que no le tengas miedo. Te puede ayudar en tus procesos. Hay un dicho que dice que "la empleabilidad es un viaje, no un destino". Muchas cosas se pueden aprender en este viaje. Tu trabajo como docente no tiene por qué ser un destino final. Necesitamos aceptar que estamos en un viaje en el que todo puede cambiar y que debemos adaptarnos. CYPHER Learning me ha enseñado a adaptarme.

It is my work platform for every single use case at the school.

The task system in CYPHER Learning provides a tool that helps us improve as an institute. We can see the progress report of each student in a general way. By watching the progress of all students, we can receive transparent feedback.

It helped us facilitate critical thinking. This is important because it facilitates the individual commitment and autonomy of the student in their learning. For example, I upload different materials, both audiovisual or visual, then the student can order their own material according to their own learning rhythm. It is also able to create it in a way that is not boring.

CYPHER Learning has a high capacity to work with a range of learning styles and rhythms. It was friendly and didactic enough to be able to adapt to the COVID situation. I keep my jobs and projects uploaded through CYPHER Learning. I also do this for my face-to-face classes.

The solution has given the rest of the technical team more time for other functions within the educational center. There are only two people dedicated to CYPHER Learning. Administratively, this reduces the cost of expenses and personnel. It has been good for distributing personnel into other technical information management functions.

I can share the learning experience with a variety of people. I have had the opportunity to do it through a video call and a phone call as well as through audio, images or files that I can send. The diversity of educational styles is something fascinating.

We use CYPHER Learning for automation and adaptive learning purposes. It seems to me that the service it provides is a nine out of ten.

The solution’s competency-based learning is very good. Its planning and presentation are good. I would give it an eight or nine out of ten because it facilitates the personal organization of students.

In general, it is easy for educators to communicate with students using CYPHER Learning.

It adapts to the various study and learning abilities of my students.

CYPHER Learning's adaptive learning for helping provide students personalized content based on their goals and performance varies since they could provide the student with a pre-entry message or a type of login board menu so the student could access the specific information that they want. In this area, I would give it a seven out of ten.

The training of teachers should be simpler. There are some teachers who are not using these platforms to communicate. Instead, they are using it for uploading material since they are not very technological and the training wasn't easy for them.

While the solution’s gamified learning environment facilitates critical thinking and encourages self-learning, it could be improved by creating an online evaluation strategy for students when they work on a specific topic.

It has room for improvement in the areas of presentation and ease of use. I would like them to make the options clearer and more approachable for a student. They could create a training platform to give direction. I would also like a friendlier alert message regarding the activities that you have to develop.

The parents' training was not adequate. Parents say that it wasn't user-friendly for them. It is important to take this into account. Also, CYPHER Learning could do more advertising on its YouTube channel for free videos so parents feel more involved.

I have been using it for two and a half years.

We have only had one difficulty, and that was in August of last year. The platform simply froze. They did not inform me what the problem was, but told me it was from CYPHER Learning's side, I do not know exactly what happened.

In our school, we have a divided impression on the platform. A part of the staff prefers something simpler. They do not handle technology as the main means of teaching, while other staff see it as more feasible because it provides us a more personalized means of education. It favors administrative work, but some staff say that it increases their administrative work.

We have 1,500 students, 250 teachers, and five people on the technical team.

CYPHER Learning's team has been a bit distant this year. Sometimes, the representatives of the institute in charge of CYPHER Learning give us faster answers. Whereas, consultations with CYPHER Learning usually take eight to 10 days.

I would give it a seven out of 10. I have not personally dealt with customer service, but I have heard of a lack of communication that happens at the institution level.

Neutral

We previously used Seeweb, which is a communications platform. It was very simple, but we saw slower learning and skill development with students.

CYPHER Learning is much better in terms of profitability by up to 90%. CYPHER Learning facilitates a group to have easy accessibility. It is also much friendlier. 

The implementation, presentation, management, and introduction to the tools were all simple. I have experience in the use of platforms, so it seemed simple.

Our deployment took a week.

Our implementation strategy was mostly creating feedback amongst the whole team. We manifested different topics, such as uploading tasks. Thus, we discovered faster group strategies to use the platform.

There was a consultant from CYPHER Learning who trained three people in our institution to have continuous service in case any difficulties arose. My experience with him was very good. He was very nice and practical with his answers. Although, I would have liked him to send me more video tutorials or material to read.

We needed three people: a technician and two administrative people.

It has helped me save a lot of time when working with students with special abilities. I have saved 75% of time with its easy presentation of material.

It has 100% helped me organize my time. It provides more time for interaction and feedback with my students, both in the classroom or personally. This is why I consider the solution as an achievement. It feels more collaborative in the sense that planning not only depends on me, but also on my students.

It has helped us save from 90% to 100% of our costs. The most valuable thing that we have earned in the last three years is time, e.g., my personal time versus my work time. There is more harmony.

Go into schools who are using it. Ask both adult and student users to get an idea of how feasible the product has been for them.

Understand that any investment made in CYPHER Learning will be successful.

This year, our usage of CYPHER Learning has been reduced by 60% since we returned to face-to-face education. Our usage projection going forward will depend on this year's evaluations and final exams.

Biggest lesson learnt: How organized time can be.

I would rate this solution as eight out of ten.

Foreign Language: (Spanish)

¿Cuál es nuestra razón de uso principal?

Es mi plataforma de trabajo para cada uso en la escuela.

¿Cómo ha ayudado a mi organización?

El sistema de tareas en CYPHER Learning proporciona una herramienta que nos ayuda a mejorar como instituto. Podemos recibir un informe de progreso de cada alumno. Al observar el progreso de todos los estudiantes, podemos recibir retroalimentación transparente.

Nos ha ayudado a facilitar el pensamiento crítico. Esto es importante porque facilita el compromiso individual y la autonomía del alumno en su aprendizaje. Por ejemplo, subo diferentes materiales, tanto audiovisuales como visuales, luego el alumno puede ordenar su propio material de acuerdo a su propio ritmo de aprendizaje y también da la opción de crearlo de una manera que no sea aburrida.

CYPHER Learning tiene una alta capacidad para trabajar con una variedad de estilos y ritmos de aprendizaje. Fue lo suficientemente amigable y didáctico para poder adaptarse a la situación del COVID. Mantengo mis trabajos y proyectos subidos a través de CYPHER Learning, también usó estos recursos para mis clases presenciales.

La solución ha dado al resto del equipo técnico más tiempo para otras funciones dentro del centro educativo. Solo hay dos personas dedicadas a CYPHER Learning. Administrativamente, esto reduce el costo de los gastos y el personal. Ha sido bueno para distribuir personal en otras funciones de gestión de informática.

¿Qué es lo más valioso?

Puedo compartir la experiencia de aprendizaje con una variedad de estudiantes simultáneamente. Tengo diferentes formas de hacerlo, por ejemplo, a través de una videollamada, de una llamada telefónica así como a través de audios, imágenes o archivos que puedo enviar. La diversidad de estilos educativos a través de esta plataforma es algo fascinante.

Usamos CYPHER Learning con fines de automatización y aprendizaje adaptativo. Me parece que el servicio que da es un 9 sobre 10.

El aprendizaje basado en competencias de la solución es muy bueno. Su planificación y presentación son buenas. Le daría un 8 o 9 sobre 10 porque facilita la organización personal de los alumnos.

En general, es fácil para los educadores comunicarse con los estudiantes usando CYPHER Learning.

Se adapta a las diversas capacidades de estudio y aprendizaje de mis alumnos.

¿Qué necesita mejorar?

El aprendizaje adaptativo de CYPHER Learning para ayudar a proporcionar a los estudiantes contenido personalizado en función de sus objetivos y rendimiento varía, ya que podrían proporcionar al estudiante un mensaje previo al inicio de sesión o un tipo de menú de tablero de bienvenida para que el estudiante pueda acceder a la información específica que desea. En este apartado le daría un 7 sobre 10.

La formación de los profesores debería ser más sencilla. Hay algunos profesores que no están usando estas plataformas para comunicarse. En cambio, lo están usando para subir material ya que no son muy tecnológicos y la capacitación no les resultó fácil.

Si bien el entorno de aprendizaje gamificado de la solución facilita el pensamiento crítico y fomenta el autoaprendizaje, podría mejorarse creando una estrategia de evaluación en línea para los estudiantes cuando trabajan en un tema específico.

Podría mejorar en las áreas de presentación y facilidad de uso. Me gustaría que hicieran las opciones más claras y accesibles para el estudiante. Podrían crear una plataforma de tutoriales para dar dirección. También me gustaría un mensaje de alerta más amigable con respecto a las actividades que los estudiantes deben desarrollar.

La formación de los padres no fue tampoco adecuada. Los padres dicen que no fue fácil de usar para ellos. Es importante tener esto en cuenta. Además, CYPHER Learning podría hacer más publicidad en su canal de YouTube subiendo videos gratuitos para que los padres se sientan más involucrados.

¿Por cuánto tiempo he usado la solución?

Lo he estado usando durante dos años y medio.

¿Qué pienso sobre la estabilidad de la solución?

Solo hemos tenido una dificultad, y eso fue en agosto del año pasado. La plataforma simplemente quedó congelada. No me informaron cuál era el problema de manera específica, pero me dijeron que era de parte de CYPHER Learning, no sé exactamente qué pasó.

¿Qué opino de la escalabilidad de la solución?

En nuestra escuela, tenemos una impresión dividida sobre la plataforma. Una parte del personal preferiría algo más simple. No manejan la tecnología como principal medio de enseñanza, mientras que otros miembros del personal lo ven más factible porque les brinda un medio de educación más personalizado y favorece el trabajo administrativo, algunos funcionarios dicen lo contrario, que aumenta su trabajo administrativo.

Contamos con 1.500 alumnos, 250 docentes y 5 personas en el equipo técnico.

¿Cómo son el servicio de atención al cliente y el soporte?

El equipo de CYPHER Learning ha estado un poco distante este año. A veces, los representantes en el instituto que están a cargo de CYPHER Learning nos dan respuestas más rápidas. Mientras que las consultas con CYPHER Learning suelen tardar entre 8 y 10 días.

Le daría un 7 de 10. No he tratado personalmente con el servicio al cliente, pero he oído hablar de una falta de comunicación que sucede a nivel de la institución.

¿Cómo calificaría el servicio y soporte al cliente?

Neutral

¿Qué solución usé anteriormente y por qué cambié?

Anteriormente usábamos Seeweb, que es una plataforma de comunicaciones. Era muy simple, pero vimos un aprendizaje y desarrollo de habilidades más lento con los estudiantes.

CYPHER Learning es mucho mejor en términos de rentabilidad hasta en un 90%. CYPHER Learning facilita que un grupo tenga fácil accesibilidad y también es mucho más amigable.

¿Cómo fue la configuración inicial?

La implementación, presentación, gestión e introducción a las herramientas fue sencilla. Tengo experiencia en el uso de plataformas, así que me pareció sencillo.

Nuestro despliegue tomó una semana.

Nuestra estrategia de implementación consistía principalmente en crear comentarios entre todo el equipo sobre el uso de la plataforma. Manifestamos diferentes temas, como la carga de tareas. Por lo tanto, descubrimos estrategias grupales más rápidas para usar la plataforma.

¿Y el equipo de implementación?

Hubo un consultor de CYPHER Learning que capacitó a tres personas de nuestra institución para tener un servicio continuo en caso de que surgieran dificultades. Mi experiencia con él fue muy buena. Fue muy amable y práctico con sus respuestas. Aunque, me hubiera gustado que me enviara más videotutoriales o material para leer.

En general requerimos de tres personas: un técnico y dos administrativos.

¿Cuál fue nuestro Retorno De Inversión?

Me ha ayudado a ahorrar mucho tiempo cuando trabajo con estudiantes con habilidades especiales. He ahorrado el 75% del tiempo con su fácil presentación del material.

Me ha ayudado al 100% a organizar mi tiempo. Brinda más tiempo para la interacción y la retroalimentación con mis alumnos, tanto en el aula como personalmente. Por eso considero la solución como un logro. Se siente más colaborativo en el sentido de que la planificación no solo depende de mí, sino también de mis alumnos.

Nos ha ayudado a ahorrar del 90% al 100% de nuestros costos. Lo más valioso que hemos podido ahorrar exitosamente en los últimos tres años es el tiempo, por ejemplo, mi tiempo personal versus mi tiempo de trabajo. Ahora hay más armonía.

¿Qué otro consejo tengo?

Antes de usar el producto diríjase a los centros educativos que lo estén usando. Pida tanto a los docentes como a los estudiantes que le den una idea de lo factible que ha sido el producto para ellos.

Cualquier inversión que hagas en CYPHER Learning será exitosa.

Este año, nuestro uso de CYPHER Learning se ha reducido en un 60 % desde que volvimos a la educación presencial. Nuestra proyección de uso en el futuro dependerá de las evaluaciones y exámenes finales de este año.

Mi mayor lección aprendida usando CYPHER Learning fue aprender a organizar mi tiempo de la mejor manera.

Calificaría esta plataforma con un 8 de 10.

At the university where I work, we use the platform for everything related to undergraduate training. This is for the 30 career paths that we have at the university for approximately 5,000 students.

Right now, CYPHER Learning is being applied at the undergraduate level, but we are planning to increase and migrate it to the university level.

At the pedagogical level, we have applied a cascade strategy. They gave all teachers three weeks to learn how to use CYPHER Learning in the midst of the pandemic. So, we selected one to two teachers to be trained with CYPHER Learning and represent each of the careers, then they replicated that training to approximately 15 teachers each. This way, teachers in the same area trained their colleagues.

Our previous platform had forums, but CYPHER Learning has been able to help a lot with this. For example, I use the discussion and debate manual with students who usually are not very participatory but very critical and analytic in the platform. That is how I discovered that these are very good students. These activities are quite meaningful because students have greatly appreciated the use of the platform, which provides them with a certain order. Also, teachers can give them direct feedback, comments, and even voice notes on the platform.

CYPHER Learning has allowed all our teachers to conduct more actions, and each action can be handled at the teacher's convenience.

I like that you can choose your home screen widget. We have a centralized calendar that sends a reminder to students about tasks that are due.

The truth is that the organization of the platform helps me a lot. I have been able to identify students in the classroom who may need a little more time to present work. CYPHER Learning allows me to extend the dates of a task’s presentation, while I can leave the same date for other students. The flexibility of having a task hidden, or where I can provide a new space so they wont lose points, is quite useful. This way, the university is more considerate of students who take more time to learn.

I find the automation and adaptive learning purposes of CYPHER Learning quite interesting. However, we haven't been shown much about the automation menu. This year, there was an update with the widgets. It seems to me that it can be used quite well as soon as they inform us. Our students used it autonomously, but not everyone has seen the benefits. As a teacher, I have had to personalize the functions on the panel and its synchronization. Without having explored it, I would not have seen the importance.

There is improvement needed in regards to notifications for updates. I don't know if it is the responsibility of the university and its administration or making adjustments to CYPHER Learning's communication, such as having a message about updates on the platform. 

We don't receive any notifications about updates to the solution's adaptive learning. We find out when it is already there in the solution.

The gamification option is a section that we have not learned because we have not been able to specify a training space for the use of this gamification tab. However, it would be good to have training and learn about how to use it.

It is super easy to be able to locate my students and send them a message. I just can't send a message to all my students, as it doesn't allow me to send messages through an email list. The search engine for people is a bit more complicated than gmail.

I have been using it since August 2020.

There have been two moments where CYPHER Learning failed us a bit. One was due to an update that took two hours and another that took ten minutes. After that, we haven't had any major problems.

We are the only university in the country using CYPHER Learning as a platform. It is a fairly complete platform that allows teachers to have a new experience within a new space. Thanks to this solution, teachers are prepared to use different types of platforms.

We have 510 teachers and 5,000 students at our headquarters. We have a monitor role, which allows us to enter teacher subjects or enter the student profiles to see their progress. There is also an administrator role which allows us to do modifications to different platforms. At the headquarters level, there are about 30 people who do monitoring and only one administrator.

Whenever I have had a doubt, I accessed the forums and FAQ. In most cases, it gave me the answers. I have realized that a lot depends on the administrator and his actions. In general, the forum has helped me a lot.

I would rate the customer service/technical support for this solution as 10 out of 10.

Positive

We used to have Moodle, which is a better-known platform, but we had an out-of-date version. With CYPHER Learning, we massively updated right in the middle of the pandemic and were able to organize all our subjects.

When we previously had Moodle, a teacher had to request that their space would be created on the platform, as it was not mandatory, and between 15% to 20% of the subjects were used as a repository for information. Whereas, since the pandemic and deploying CYPHER Learning, it has become an obligation. The university has established that the use of CYPHER Learning is mandatory. Therefor, every time academic programming is done for each semester, all teachers (by default) already have their subject created and students admitted to CYPHER Learning, Administratively, this has helped us a lot because they already link the university's programming with CYPHER Learning, so students who have signed up for a subject appear in the system.

Since July 2020, we have been training all teachers and conducting follow-ups for each subject. As every semester passes, we continue to show the platform to new teachers. So far, we have had between a 65% to 70% implementation of CYPHER Learning.

We have rubrics for all the teachers. Their learning units and sections are all created in them. With these rubrics, we check the level of teachers, then we send feedback to each of the teachers via email.

When we started the training, they taught us the initial configurations. It did not seem complicated to me. Now that we have the qualification tables, which we requested not to be modified, it seems much easier.

We already had some university staff who were in charge of all the teachers. However, due to the implementation of CYPHER Learning, we had to ask for help from a consultant. The consultant has helped us a lot. He has divided the work between the staff, making tasks easier.

At the national level, the technology coordinator has two people at his headquarters, then he has one person at each branch. There should be six people total at the national level.

CYPHER Learning has helped save me about 40% of my time on intervention strategies for students, especially those who need guidance. There are a lot of teachers who always teach the same subject, so they can modify aspects based on a student’s need. It provides automatic feedback as well as the ability to attach documents and videos, which can be very helpful.

CYPHER Learning has helped us save on costs related to printing materials and textbook acquisitions. For example, we have a library department that has been able to include eBooks in CYPHER Learning. We, as teachers, have had the opportunity to have the latest editions of books, and you can only access those eBooks from our platform. The presentation of work through the platform also helps us a lot in saving on paper.

CYPHER Learning is a bit more expensive than our previous solution.

We evaluated Blackboard and checked out the latest versions of Moodle.

Before using the training that the platform offers you, have a meeting with the mentors about the main needs of your institution. Each university is different and managed differently. It was difficult for us to understand how the basic training translates to what we specifically needed because CYPHER Learning is very big. For the first time, I would advise the formation and implementation processes of the platform to be in consensus with the main entities of the institution.

In general, a gamified learning environment depends a lot on the teacher's usage. I have been able to share material and include external activities, which can be carried out with a SCORM as well as do other activities.

Before, the platform was optional and not mandatory. Therefore, the task of monitoring has increased with this solution.

I believe that asynchrony has allowed me to create spaces that are not only in obligatory synchronous spaces, such as physical classes. I have had contact with my students outside class hours, being able to provide direct feedback and organize their ideas. I can know when they have completed tasks without seeing them personally. This has been one of the best lessons and treasures of this platform.

It is very useful when learning to exploit all CYPHER Learning's tools.

I would rate this solution as 8.5 out of 10.

Foreign Language: (Spanish)

¿Cuál es nuestra razón de uso principal?

En la universidad donde trabajo usamos la plataforma para todo lo relacionado con la formación de pregrado. Esto es para las 30 carreras que tenemos en la universidad para aproximadamente 5,000 estudiantes.

En este momento, CYPHER Learning se está aplicando a nivel de pregrado, pero estamos planeando aumentarlo y migrarlo a nivel universitario.

¿Cómo ha ayudado a mi organización?

A nivel pedagógico hemos aplicado una estrategia en cascada. Les dieron a todos los maestros tres semanas para aprender a usar CYPHER Learning en medio de la pandemia. Entonces, seleccionamos uno o dos maestros para capacitarse con CYPHER Learning y representar cada una de las carreras, luego replicaron esa capacitación a aproximadamente 15 maestros cada uno. De esta forma, los docentes de la misma área capacitaban a sus colegas.

Nuestra plataforma anterior tenía foros, pero CYPHER Learning ha podido ayudar mucho con esto. Por ejemplo, utilizo el manual de discusión y debate con alumnos que suelen ser poco participativos pero sí muy críticos y analíticos en la plataforma. Así descubrí que estos son muy buenos estudiantes. Estas actividades son bastante significativas porque los alumnos han valorado mucho el uso de la plataforma, que les proporciona cierto orden. Además, los profesores pueden darles retroalimentación directa, comentarios e incluso notas de voz en la plataforma.

¿Qué es lo más valioso?

CYPHER Learning ha permitido que todos nuestros maestros realicen más acciones, y cada acción se puede manejar a la conveniencia del maestro.

Me gusta que puedas elegir tu widget de pantalla de inicio. Tenemos un calendario centralizado que envía un recordatorio a los estudiantes sobre las tareas que vencen.

La verdad es que la organización de la plataforma me ayuda mucho. He podido identificar estudiantes en el salón de clases que pueden necesitar un poco más de tiempo para presentar el trabajo. CYPHER Learning me permite extender las fechas de presentación de una tarea, mientras que puedo dejar la misma fecha para otros estudiantes. La flexibilidad de tener una tarea oculta, o donde puedo proporcionar un nuevo espacio para que no pierdan puntos, es bastante útil. De esta manera, la universidad es más considerada con los estudiantes que les toma más tiempo aprender.

¿Qué necesita mejorar?

Encuentro bastante interesantes los propósitos de automatización y aprendizaje adaptativo de CYPHER Learning. Sin embargo, no se nos ha mostrado mucho sobre el menú de automatización. Este año hubo una actualización con los widgets. Me parece que se puede utilizar bastante bien en cuanto nos informen. Nuestros alumnos lo usaron de forma autónoma, pero no todos han visto los beneficios. Como profesora he tenido que personalizar las funciones del panel y su sincronización. Sin haberlo explorado, no habría visto la importancia.

Se necesita una mejora en lo que respecta a las notificaciones de actualizaciones. No sé si es responsabilidad de la universidad y su administración o hacer ajustes en la comunicación de CYPHER Learning, como tener un mensaje sobre actualizaciones en la plataforma.

No recibimos ninguna notificación sobre actualizaciones del aprendizaje adaptativo de la solución. Descubrimos cuando ya está allí en la solución.

La opción de gamificación es un apartado que no hemos aprendido porque no hemos podido concretar un espacio de formación para el uso de esta pestaña de gamificación. Sin embargo, sería bueno tener capacitación y aprender sobre cómo usarlo.

Es súper fácil poder localizar a mis alumnos y enviarles un mensaje. Aunque no puedo enviar un mensaje a todos mis alumnos, ya que no me permite enviar mensajes a través de una lista de correo electrónico. El buscador de personas es un poco más complicado que gmail.

¿Por cuánto tiempo he usado la solución?

Lo uso desde agosto de 2020.

¿Qué pienso sobre la estabilidad de la solución?

Han habido dos momentos en los que CYPHER Learning nos ha fallado un poco. Uno se debió a una actualización que tardó dos horas y otro que tardó diez minutos. Después de eso, no hemos tenido ningún problema importante.

¿Qué opino de la escalabilidad de la solución?

Somos la única universidad del país que utiliza CYPHER Learning como plataforma. Es una plataforma bastante completa que permite a los docentes tener una nueva experiencia dentro de un nuevo espacio. Gracias a esta solución, los docentes están preparados para utilizar diferentes tipos de plataformas.

Contamos con 510 docentes y 5.000 alumnos en nuestra sede. Tenemos un rol de monitor, que nos permite ingresar a las asignaturas del profesor o ingresar a los perfiles de los alumnos para ver su progreso. También hay un rol de administrador que nos permite hacer modificaciones a diferentes plataformas. A nivel de sede hay unas 30 personas que hacen el seguimiento y un solo administrador.

¿Cómo es el servicio de atención al cliente y el soporte?

Siempre que he tenido una duda he accedido a los foros y la sección de preguntas frecuentes. En la mayoría de los casos, me da las respuestas. Me he dado cuenta de que mucho depende del administrador y sus acciones. En general, el foro me ha ayudado mucho.

Calificaría el servicio de atención al cliente/soporte técnico para esta solución con un 10 de 10.

¿Cómo calificaría el servicio y soporte al cliente?

Positivo.

¿Qué solución usé anteriormente y por qué cambié?

Solíamos tener Moodle, que es una plataforma más conocida, pero teníamos una versión desactualizada. Con CYPHER Learning, actualizamos masivamente justo en medio de la pandemia y pudimos organizar todos nuestros temas.

Cuando antes teníamos Moodle, un docente tenía que solicitar que se creara su espacio en la plataforma, ya que no era obligatorio, y entre el 15% y el 20% de las asignaturas lo utilizaban como repositorio de información. Desde la pandemia y el despliegue de CYPHER Learning, se ha convertido en una obligación. La universidad ha establecido que el uso de CYPHER Learning es obligatorio. Por lo tanto, cada vez que se hace la programación académica de cada semestre, todos los docentes (por defecto) ya tienen su materia creada y los estudiantes admitidos en CYPHER Learning, Administrativamente esto nos ha ayudado mucho porque ya vinculan la programación de la universidad con CYPHER Learning, entonces los estudiantes que se han apuntado a una asignatura aparecen automáticamente en el sistema.

¿Cómo fue la configuración inicial?

Desde julio de 2020, estamos capacitando a todos los docentes y realizando seguimientos para cada materia. Como cada semestre pasa, seguimos mostrando la plataforma a los nuevos docentes. Hasta ahora, hemos tenido entre un 65% y un 70% de implementación de CYPHER Learning.

Tenemos rúbricas para todos los profesores. En ellos se crean todas sus unidades de aprendizaje y secciones. Con estas rúbricas, verificamos el nivel de los maestros y luego enviamos comentarios a cada uno de los maestros por correo electrónico.

¿Y el equipo de implementación?

Cuando comenzamos el entrenamiento, nos enseñaron las configuraciones iniciales. No me pareció complicado. Ahora que tenemos las tablas de clasificación, que solicitamos que no se modifiquen, parece mucho más fácil.

Ya teníamos algunos funcionarios de la universidad que estaban a cargo de todos los maestros. Sin embargo, debido a la implementación de CYPHER Learning, tuvimos que pedir ayuda a un consultor. El consultor nos ha ayudado mucho. Ha repartido el trabajo entre la plantilla, facilitando las tareas.

A nivel nacional el coordinador de tecnología tiene dos personas en su sede, luego tiene una persona en cada sucursal. Deben haber seis personas en total a nivel nacional.

¿Cuál fue nuestro retorno de inversión?

CYPHER Learning me ha ayudado a ahorrar alrededor del 40 % de mi tiempo en estrategias de intervención para estudiantes, especialmente para aquellos que necesitan orientación. Hay muchos profesores que siempre enseñan la misma materia, por lo que pueden modificar aspectos en función de la necesidad del alumno. Proporciona retroalimentación automática, así como la capacidad de adjuntar documentos y videos, lo que puede ser muy útil.

CYPHER Learning nos ha ayudado a ahorrar en costos relacionados con materiales de impresión y adquisición de libros de texto. Por ejemplo, tenemos un departamento de biblioteca que ha podido incluir libros electrónicos en CYPHER Learning. Nosotros, como docentes, hemos tenido la oportunidad de contar con las últimas ediciones de libros, y solo puedes acceder a esos eBooks desde nuestra plataforma. La presentación de trabajos a través de la plataforma también nos ayuda mucho en el ahorro de papel.

¿Cuál es mi experiencia con los precios, el costo de configuración y las licencias?

CYPHER Learning es un poco más caro que nuestra solución anterior.

¿Qué otras soluciones evaluaron?

Evaluamos Blackboard y comprobamos las últimas versiones de Moodle.

¿Qué otro consejo tengo?

Antes de utilizar la capacitación que te ofrece la plataforma, ten una reunión con los mentores sobre las principales necesidades de tu institución. Cada universidad es diferente y se administra de manera diferente. Fue difícil para nosotros entender cómo se traduce el entrenamiento básico en lo que necesitábamos específicamente porque CYPHER Learning es muy grande. Para la primera vez, recomendaría que los procesos de formación e implementación de la plataforma sean consensuados con las principales entidades de la institución.

En general, un entorno de aprendizaje gamificado depende mucho del uso que haga el profesor. He podido compartir material e incluir actividades externas, que se pueden realizar con un SCORM así como hacer otras actividades.

Antes, la plataforma era opcional y no obligatoria. Por lo tanto, la tarea de monitoreo se ha incrementado con esta solución.

Creo que la asincronía me ha permitido crear espacios que no son solo espacios de sincronía obligatoria, como las clases físicas. He tenido contacto con mis alumnos fuera del horario de clases, pudiendo retroalimentarnos directamente y organizar sus ideas. Puedo saber cuándo han completado las tareas sin verlos personalmente. Esta ha sido una de las mejores lecciones y tesoros de esta plataforma.

Es muy útil a la hora de aprender a explotar todas las herramientas de CYPHER Learning.

Calificaría esta solución como 8.5 de 10.