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Sheylla Oré
Teacher at San Antonio De Padua Catholic
Real User
Dec 13, 2022
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Enables us to track students on a competency basis through a mastery grid and understand student progress
Pros and Cons
  • "We also use the platform for automation and adaptive learning purposes. The ability to set trigger rules that show or hide specific class sections or assignments is as optimal as possible. Because it is intuitive, it is easy to create content for students in a personalized way. And it is very intuitive for the students."
  • "The system should help us more in the area of evaluation. I don't think CYPHER Learning has exploited this topic enough. I can upload rubrics for evaluation, but there are no additional information sources or other instruments for student evaluation."

What is our primary use case?

It is the virtual platform of the school and my virtual classroom. I post the tasks and the lessons for the class through Zoom.

How has it helped my organization?

CYPHER Learning has helped us a lot with the situation where, because of health issues, students cannot attend school. Because we have this platform, students have the day-to-day lesson program available to them everywhere. If they are sick they can connect to the class from home via Zoom. They can access everything the teacher works on via the platform. It is no longer like it used to be that when a student missed school they had to copy all the content they had missed in class.

In terms of administrative work, it has reduced the time spent on that by quite a lot. For example, it used to take us time to call names and see who was present at the beginning of a class. Now, we can do it more directly through CYPHER Learning. It has a more agile way of checking attendance. As a platform in general, it has helped us to simplify our procedures.

It has definitely also helped in reducing the costs of physical materials because we don't print as many copies anymore. We exploit the platform quite a lot in this sense. If a textbook costs 150 soles, multiplied by four books for different subjects, that cost parents 600 soles. You can imagine the amount that parents save when CYPHER Learning is used instead of books.

What is most valuable?

Some of the most valuable features are the

  • real-time online assignments that don't limit you to working from one place only
  • comment forums
  • assignments.

Teachers upload jobs to the platform and students upload all their answers to the platform and CYPHER Learning makes it easy for us to view them immediately.

We also use the platform for automation and adaptive learning purposes. The ability to set trigger rules that show or hide specific class sections or assignments is as optimal as possible. Because it is intuitive, it is easy to create content for students in a personalized way. And it is very intuitive for the students. They only need to enter the platform and they see their particular courses on the home screen.

And the competency-based learning is very visual and easy to use. The labeling is quite simple. It is very important because, beyond the content, we focus on the teaching of skills and these are embedded in the competencies. It is important that we have this tool to do evaluations as it helps us better know what the real status of a student is. The ability to track student progress on a competency basis through a mastery grid is very important for the school because we can see what the student's progress is, the time it takes, and the time he spends on the platform.

Also, with the direct message tray, students can notify you of things, and it's very simple. That feature is excellent because it helps a lot with communication among teachers, parents, and students. As a teacher, I can also leave a comment on an assignment to give feedback.

The types of activities the system has, help engage students and develop their independence and higher-order thinking skills. For example, the forums are used a lot because they help students with the ability to form arguments and express their own opinions. Thanks to CYPHER Learning, we can provide diverse activities. It has made the students perform better because they are no longer always doing the same routine tasks.

And the solution’s gamified learning environment is quite interesting because it is a much more personalized way to communicate with the student. There are teachers who have obtained more knowledge through the use of CYPHER Learning than the rest of us and they can help us with this. Many times, these teachers find different aspects and activities and, as they use them, they share the process with their colleagues.

Because it's the space where we upload materials, colleagues can share their knowledge with you. For example, I really like the library that the system has. It allows me to pull activities that are archived or a card that I can adapt as I want and then send it to a student who is having problems and needs guidance. This can help that student get to the same level as the rest of the class.

What needs improvement?

The system should help us more in the area of evaluation. I don't think CYPHER Learning has exploited this topic enough. I can upload rubrics for evaluation, but there are no additional information sources or other instruments for student evaluation.

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For how long have I used the solution?

We have been using CYPHER LEARNING since the pandemic began, so approximately three and a half years.

What do I think about the stability of the solution?

In all the time we have used the platform, we have only had one network outage message. They told us that the system was going to be updated and that we wouldn't be able to use it during that period of time. It was only half a day and after that, we had no more problems.

What do I think about the scalability of the solution?

It is a platform that is constantly updated and constantly growing.

We have almost 140 teachers, and we also have users who are students, directors, families, and our technical team.

We are counting on continuing to use the platform, and part of our plans for the future is to increase the usage of it.

How are customer service and support?

The one time I had a problem with syncing CYPHER Learning with a Zoom meeting, I contacted their support team and they dealt with it as if it were an urgent matter. They responded and solved my issue quite quickly.

Which solution did I use previously and why did I switch?

I used Google Classroom but it's not close to CYPHER Learning. The latter definitely offers many more possibilities. Google Classroom has improved a lot but, by then, we had acquired CYPHER Learning, so we haven't used Google Classroom anymore.

How was the initial setup?

Our systems team gave us training and tutorials. It was a period of about four weeks from the time CYPHER Learning arrived at the school until we started using it.

What was our ROI?

The peace of mind and satisfaction that I have from having a space where students and their families can find everything are invaluable.

We have young students who sometimes don't entirely copy what they see in class. Now, parents can enter the system to find out what topics their children have seen and be more aware of what is happening with their children.

What other advice do I have?

I would recommend CYPHER Learning. It's so intuitive that anyone can handle it. You don't need much training. In our school, we use it from the initial grades with young children. For parents and students, the platform is very intuitive.

I give it a nine out of 10. There are some additional features that I would like it to have, but it is a platform that meets the standards. We are very satisfied with our work in CYPHER Learning. It has streamlined our work with students.

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Maria Isabel Salazar Delgado - PeerSpot reviewer
Maria Isabel Salazar Delgado
Teacher at San Antonio De Padua Catholic
Real User
Dec 6, 2022
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Helps me better organize classroom sessions and enables parents to participate in a child's progress
Pros and Cons
  • "What CYPHER Learning has taught me is that parents are also part of the process of student progress. Thanks to the platform, they can participate. They are not outsiders and have become participants. They are aware of what their children are doing."
  • "I would also like to see them improve accessibility for younger kids. Perhaps they could enable us to customize folders in a more playful way."

What is our primary use case?

I use CYPHER Learning to post classes and daily sections, organize my work sessions, and post work and weekly programs. We use it to help better organize our work.

How has it helped my organization?

Before CYPHER Learning, we used another platform that was not as complete. We understood that CYPHER Learning is one of the best options and it has helped us so much. We can better organize sessions and use the tools to upload videos, songs, links, and interactive games. It has made it easier for us to upload the information in a coordinated, organized way, and work with students' families, which I find to be a very good aspect.

It strengthens our institution's relationship with students and parents. It seems to me that children learn through play and didactic activities. Linking to games, which is a facility that the platform gives me, is great. By uploading links I can quickly provide students with interesting content, which helps reinforce what they are learning. When we were in the middle of the pandemic, many students got sick and this forced us to close classrooms and work in quarantine. CYPHER Learning made it easier for us to do classes through Zoom at home. I can also send personalized information to a student. If, for example, I want to give something directly to a student who needs more reinforcement, I can send notes or images that are personalized for them.

It allows me to work on personalized content. If I want to work with a child on the correct use of words, for example, I can send them extra content to explain things to them. It makes it easy to focus on what I want to work on with each child. I have saved time when I have had to send personalized messages to children who have not done a project or who are in the process of doing a project that they have to present.

The messaging functionality helps me send reinforcement messages to parents. The messages are very useful. If we had not had the platform during the pandemic, it would have been very difficult to communicate with parents regarding what we wanted to emphasize for the students. It would not have been as easy to organize our classes and we would have had to invest three times as much time to carry out our work.

CYPHER Learning provides an evaluation indicator through which we can see what a student's progress is like. Those who enter the platform are able to reinforce what they do in the classroom. My students are four-year-olds, so they depend a lot on their families' involvement. Through the system, we can see the progress of the family and how the family is supporting the progress of their child. If the child achieves all their skills, it is because the family is involved and working positively with the child.

The platform makes it easy for me to visualize this process. It also gives parents organized information where they can see what their children are learning. They are no longer oblivious to what their children are doing and are more aware of how they can support their children. CYPHER Learning has helped integrate us with the families and facilitate the work of the teacher.

Our entire institution uses CYPHER Learning for the same purpose, so that we can present classes in an organized way, as a team, and so that parents know what is being worked on. The ease of communication makes our work easier and helps us to create more ties with the parents.

During the pandemic, it also helped me by making grading easier. If I needed evidence of something that happened in class, I could go to CYPHER Learning to see what happened.

The platform has also reduced administrative work because I can quickly upload all the lesson plans to the system. Before CYPHER Learning, we had to use a physical portfolio that was full of material. Now everything is in the cloud. It's a seven on a scale of one to 10, where one means "didn't save on administrative work" and 10 means "saved a lot on administrative work." I also no longer need notebooks or sheets. Now, everything is in the system.

What is most valuable?

There are a number of valuable features, such as the fact that you can organize a class session well and upload videos or songs, enabling parents to have access to the platform.

It's great that parents can see the work we are doing in the classroom and how the students are performing, from home. Also, if a student misses class due to illness, parents can enter the platform and see what the rest of the class is studying. This way, it is almost as if the student did not miss that day of school.

Because I am a teacher of young children, being able to educate them safely requires teamwork between teachers and parents. I have sent recommendations to parents through the platform regarding reinforcement on topics seen in class. I also like that students and their parents can see a student's progress, what is being worked on and how it is being worked on.

In addition, it allows me to see which students are actually in class and the ones that are not entering. During the pandemic, it was also great the way the platform gave my students the ability to upload videos and images of their work in response to the activities that I gave them.

I was also able to give feedback thanks to this tool. These features were very important for us at that time.

What needs improvement?

I had families that told me they could not enter the platform. We looked for a solution to that with the technical support team at school. And while we have used CYPHER Learning to keep everyone informed about a child's progress, I have not seen a tool that enables united communication yet: communication between all students, directive communications, and general communications. The platform could be improved in these ways.

I would also like to see them improve accessibility for younger kids. Perhaps they could enable us to customize folders in a more playful way.

For how long have I used the solution?

I have been using CYPHER Learning for three and a half to four years.

What do I think about the stability of the solution?

On some occasions during the pandemic, CYPHER Learning was undergoing maintenance and it was not possible to access it, but that happened very few times; once or twice.

In general, I have had no problems with it.

What do I think about the scalability of the solution?

It is a platform that is constantly growing and updating and one that will be used in the future for sure because it provides communication opportunities. Our entire school—pre-school, primary, and secondary levels—is using it.

There are about 1,200 users including students, teachers, the system administration team, directors, and coordinators who enter CYPHER Learning to supervise classes. Over time, it will be exploited more at the university level as well.

It seems to me that we will continue using the platform. It is a tool that helps us daily in the organization of classes and in communication with parents. Everything about it is positive. It enables us to use unique tools and gives us access to student progress. I think it's here to stay.

Which solution did I use previously and why did I switch?

We used SieWeb. CYPHER Learning is better organized and more comprehensive. There is more variety to work with and these are the things that made our institution switch to it.

How was the initial setup?

We received training and workshops because, at first, we did not understand CYPHER Learning very well. We had to adapt due to necessity. With practice, we improved.

The teachers who learned faster helped and advised others. There was a lot of mutual help. But at first, it was difficult. It was a process of a few weeks in length.

Our school's system administrators, a team of four or five people, were the ones who received training first and they were the ones who trained us. They also sent out tutorial videos to help us.

What was our ROI?

It has helped me to manage my time better and to organize myself better. Now, all the necessary procedures are done in a more effective way.

What other advice do I have?

Focusing on communication with students' families, sending them messages, suggestions, and recommendations so that they can understand how to organize themselves better, is very important. Through this tool, we have been able to communicate with parents better.

What CYPHER Learning has taught me is that parents are also part of the process of student progress. Thanks to the platform, they can participate. They are not outsiders and have become participants. They are aware of what their children are doing.

Overall, it is worthwhile. It allows you to use various resources to organize your classes and to organize yourself as a teacher as well.

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Nelly Vázquez
Elementary School Teacher at San Antonio De Padua Catholic
Real User
Nov 24, 2022
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Enables playful and attractive ways for students to access information, and helps us give students personal attention
Pros and Cons
  • "I am able to monitor the classes: who has entered, who has not entered yet, and who has viewed the classes. If we are working on an assignment it allows me to upload an assessment rubric where they can see and learn about their progress."
  • "It modernizes education, develops everyone's skills, helps us tune in with students, and humanizes us as teachers in our educational work."
  • "I would also like CYPHER Learning to constantly give training days for all the institutions that work with them. We recently had face-to-face training, but this could be done more frequently."
  • "Something that bothers me is that CYPHER Learning does not allow me to upload high-resolution videos."

What is our primary use case?

I work with two levels of regular, basic education for children between the ages of three and five years. I also work in regular, basic education for primary students who are six to eight years old.

How has it helped my organization?

The system enables a playful, interesting, and attractive way for students to access information. Before the pandemic, the information they were presented with was seen as something rigid or routine. With CYPHER Learning, they have the possibility of being managers of their own learning. Thanks to CYPHER Learning, they have a new tool for adapting and getting ahead.

Before CYPHER Learning, the classes were a bit routine and common; even repetitive. Now, they are much more attractive. The system dusts off many things for you and reminds you that you have the capacity to do much more, to innovate from the base you already have, and this is very enriching for everyone. We all win.

Looking at the sections across the different rubrics that CYPHER Learning has allows students to have an overview. I find the way that CYPHER Learning presents all the information interesting, attractive, and easy to access. We have heterogeneous classrooms, and children have different attitudes, talents, intelligence, and emotions. Through CYPHER Learning, a teacher gets a much clearer vision.

The system helps create a sense of accompaniment, since students no longer feel alone. I listen to them as a teacher and, through CYPHER Learning, I can provide them with recommendations and make them feel safer as a student. These recommendations humanize us in their eyes.

With the five-year-old students in particular, we work a lot on the subjects of autonomy and self-help. CYPHER Learning has tools that allow them to work on that autonomy little by little. That way, when they reach primary school, they make great progress in terms of their autonomy and their development in individual and team-oriented work.

As a teacher, you have past experience, but CYPHER Learning provides you with more resources for educational work. If I want to refine the resources, it saves me a lot of time because I don't need to look for different tools to be able to share a video or upload other content. It's all together. If before working with CYPHER Learning, that kind of work took me a couple of days, now I'm talking about hours.

The work I do is not so administrative, it is more pedagogical because I am a teacher. But the platform has saved me time. In my pedagogical work, I have saved 90 percent because I have everything within reach.

Of course, the system is all virtual; there is nothing printed out and not even any USBs are needed. Everything is within the platform.

What is most valuable?

For me, it is a great advantage to work with CYPHER Learning. It allows me to have access to students in a playful and practical way.

The content that I upload is sent in advance so students are already familiar with my class and what I am going to work on. I indicate to students what the next topic will be, and this makes it much more effective in class. In CYPHER Learning, they can see exactly what the content will be in the following week. Of course, I do not tell them about all the content in order to create anticipation for the next class.

I am able to monitor the classes: who has entered, who has not entered yet, and who has viewed the classes.

If we are working on an assignment it allows me to upload an assessment rubric where they can see and learn about their progress.

There is also a section where they can communicate with me. They can send me messages and I can schedule consultations with them.

The platform's calendar allows me to synchronize the sessions. Apart from the sessions, I can include extra-curricular work. For example, I have an "open classroom" with students and I am able to carry out this project through the system. In that context, we could also see, using CYPHER Learning, which sections of the project we were in and learn more about it. The best thing is that not only the students who participated in the "open classroom" could access it, but also the rest of the students.

In terms of adaptive learning, through the different headings of CYPHER Learning, such as tasks and the sessions that are going to be developed, we work on the issue of inclusion, since it is open. The rhythm, style, and learning levels of the students are respected and they can access and process the information at their own pace, their own level, and according to their own interests.

Another advantage is that you have the tools to include a canvas, videos, words, and other striking and gamified elements.

As teachers, we have the option and the freedom to add content, and to work in a personalized way with the kids who need more attention. I can also make curricular adaptations to the needs of the group I'm teaching. I also really appreciate that this information is saved in CYPHER Learning. It's almost like a historical record that you can count on and access again.

All of these features are very valuable to me.

What needs improvement?

Something that bothers me is that CYPHER Learning does not allow me to upload high-resolution videos.

I would also like CYPHER Learning to constantly give training days for all the institutions that work with them. We recently had face-to-face training, but this could be done more frequently.

For how long have I used the solution?

I have been using CYPHER Learning since 2020.

What do I think about the stability of the solution?

There have been problems during the year, but they have been sporadic and they did not take long to resolve.

What do I think about the scalability of the solution?

In our school, everyone uses it. Between administrative staff and teachers, we have about 300 people using it.

How are customer service and support?

Last year, they met with us virtually. This year, they met with us face-to-face. I think there could be more continuous guidance on their part.

Which solution did I use previously and why did I switch?

We used SieWeb and we continue to use it, but for other purposes. CYPHER Learning is much more practical and educational. SieWeb is much simpler.

How was the initial setup?

I did not participate in the installation but I was one of the first to use it. When the pandemic started, only a few teachers began to work with CYPHER Learning. We investigated what it was about and, thanks to a CYPHER Learning consultant, it was implemented faster. The process took about a month.

In the beginning, we had training provided by the vendor. My experience with the person from Mexico who was part of the CYPHER Learning support team was good. I understood him pretty well. Then, those of us who had knowledge of the platform gave "mini-helping sessions" to the rest of our colleagues. Our school's system administrators also created tutorials in CYPHER Learning.

What was our ROI?

It seems to me that investing in CYPHER Learning means you will save a lot of time. It modernizes education, develops everyone's skills, helps us tune in with students, and humanizes us as teachers in our educational work.

What other advice do I have?

Working with the children and being aware of their development, and working according to their skills, is a constant challenge. It commits us much more to our role as teachers and professionals. It also makes us better people. The work is done with full communication, as a team.

It makes things very comfortable because in CYPHER Learning you have the ability to communicate through a game, a post, a message, a poster, and other attractive ways. This helps communication to be fluid. In addition, parents have access to what we send. Depending on the area you work in, our institution has various requirements in terms of communication. If you are a tutor, communication must be continuous. If you are administrative, it varies. In my case, as a computer teacher, it is important. I think communication is essential.

The basis of helping students with their learning is focusing on their interests and approaching them in a pedagogical way to include everyone's interests. The CYP HER Learningplatform allows you to upload what you want to offer. It gives you the freedom to do the best you can and in the most creative way. It gives you all the tools. It also gives you the option to continue exploring and discovering much more.

Sometimes we exclude younger students from the use of CYPHER Learning because we think the tools are not suitable for them, but these tools have a lot to offer.

I have had a very interesting experience with a student who, for health reasons, cannot come to class. Through CYPHER Learning, she receives all the class material that her classmates receive. It is a complete package. And the system allows me to access the family and the student and benefits the child and our institution.

I would like to continue using CYPHER Learning and I would like to see many more options and updates with new features. I would recommend CYPHER Learning at any time. My advice to others is to continuously explore the tool. Familiarize yourself with the platform so that you get used to it and it enriches your educational work.

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Liseth Espinoza - PeerSpot reviewer
Liseth Espinoza
Docente de 1er grado at San Antonio De Padua Catholic
Real User
Nov 24, 2022
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Students can review the classes before attending them and parents can access the resources
Pros and Cons
  • "With class folders in place, it is possible to follow up on the children. I know when students have seen the material that has been uploaded to the platform and, thus, understand if they are following the classes."
  • "It has helped teachers, students, and parents with better organization to follow the progress of the children and their achievement of skills."
  • "There could be improvements in the dynamic and accessibility tools for the youngest students. For example, I create or attach links from other pages, and I use activities and games, such as roulettes, that encourage student participation."

What is our primary use case?

I use the platform to upload classes, provide a space for students so that they can also upload their projects, to comment on the work they deliver, and to give feedback while they progress in their assignments.

I am a first-grade teacher and there are certain parts of the solution that I still cannot use because of the young age of the students. My use is more basic.

How has it helped my organization?

Thanks to the folders that we upload to CYPHER Learning, the children can review the classes before coming to them and parents have the opportunity to access the resources being provided.

With tools for students to upload their work, and for teachers to calculate their achievement of skills, teachers can provide feedback to the parents so that they understand in which subjects their children need reinforcement. The platform also enables parents to witness their child's development in class. It gives us better communication with parents. More than anything, it has helped me save on communication.

The system also helps save administrative time because I can provide information directly to the parents, getting them more involved in the content that's being sent to students. Before CYPHER Learning, I had to explain things to each parent who had any questions. Now I can upload the data to the platform and it reaches all the parents in an equivalent way. That has helped reduce administrative work by 25 percent.

What is most valuable?

My favorite tools include

  • those that enable students to send in files or assignments
  • the comments section
  • the organization of folders for uploading classes
  • the option of attaching files and links, especially when uploading a lot of content information. CYPHER Learning allows you to upload heavy documents.

We are working on establishing an order of topics on the platform to help us manage an adequate path for students to achieve skills. With class folders in place, it is possible to follow up on the children. I know when students have seen the material that has been uploaded to the platform and, thus, understand if they are following the classes. It is important that students have an order to follow and something that creates a habit of reviewing the material that they receive through the platform.

More than anything, it has helped students with the organization part. The folders have links, activities, or videos that help the learning process. That's the way we can reinforce first graders through CYPHER Learning, by linking to outside resources or features.

Tracking student progress on a competency basis is very important as it helps us to do reinforcement and follow-up. It helps us know that the children are progressing according to our objectives, and we can follow up, with the help of the parents, and provide feedback.

What needs improvement?

There could be improvements in the dynamic and accessibility tools for the youngest students. For example, I create or attach links from other pages, and I use activities and games, such as roulettes, that encourage student participation.

For how long have I used the solution?

I started using CYPHER LEARNING three years ago.

What do I think about the stability of the solution?

When the classes were only virtual, there were network drops. This year we have seen fewer issues as we returned to face-to-face classes. These were not continuous problems but, if they happened, we had to inform the parents that the platform was not working.

There were also bugs. For example, when we attached links, for some reason it was not possible to access them.

What do I think about the scalability of the solution?

We have three levels: initial, primary, and secondary and among them, we have 100 users. It is used by teachers, students, advisors, and system administrators.

How are customer service and support?

The technical support is okay. When the network has gone down, it has been possible to resolve things without much inconvenience.

Which solution did I use previously and why did I switch?

This is our first virtual environment.

How was the initial setup?

Our three system administrators did all the implementation work. They simply installed CYPHER Learning for us, uploaded all the necessary data, and gave us training.

What was our ROI?

I believe the return on investment is imminent. It has helped teachers, students, and parents with better organization to follow the progress of the children and their achievement of skills.

Which other solutions did I evaluate?

Perhaps there was an evaluation, but it was not up to us teachers. But by choosing CYPHER Learning, they understood that it was perfect for what we needed.

What other advice do I have?

In first grade, we do work according to competencies, but we do not use CYPHER Learning as a means of tracking achievement of those standards. Still, in general, it is a tool that helps students a lot in demonstrating the skills they have and helps educators understand a student's level of understanding.

There is no gamification because we are talking about first graders. There isn't any functionality that helps in the dynamic or playful sense. Any additional material I include comes from other pages. Being able to attach content saves time, but that content itself is not from the platform.

Although the system has communication tools, in the case of my first-grade students, it is not easy to communicate using them because they are still learning to write. As a means of communication, it is more to send the work to parents. The parents then download the content and hand it to the students. Slowly, the students are also learning to use the platform more independently.

The biggest lesson I have learned from using the solution is that there is a better way to give feedback to students. Also, even first-grade students can become independent within a totally new platform for everyone. I now understand that younger students can undertake an unknown platform in an optimal way.

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Milagros Cruz Salvador - PeerSpot reviewer
Milagros Cruz Salvador
Educational Quality Coordinator at IEP SAN ANTONIO DE PADUA
Real User
Nov 7, 2022
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Adaptive learning allows us to make decisions regarding student progress, including achievements and skills
Pros and Cons
  • "This platform not only allows you to transmit the content in an agile and interactive way, but you can also interact with the students and keep them up to date. It is a platform that provides communication with the student, not only academically but also personally."
  • "If you want a space that allows you to work on skills, formative evaluation, the interaction between teachers and students, and that gives you the ability to reinforce learning, CYPHER Learning is a very good tool."
  • "Perhaps there could be advances in artificial intelligence with more precise and immediate automated reports so that teachers have reports at hand. That would make things easier and would speed up processes."

What is our primary use case?

We used to have a traditional education system before the pandemic, but because of the pandemic, we had to reach students in a different way. That was when we engaged CYPHER Learning as a platform to help us continue our teaching and learning processes. Thanks to this platform, the students continued their education.

How has it helped my organization?

With CYPHER Learning's automation, students are aware of what they are going to do. They see the assignments and their achievements and they know their own grades. In other words, they regulate their learning pace by themselves.

For us as teachers, the adaptive learning has allowed us to make decisions regarding the progress of students, including their achievements and skills. This helps regulate the progress of the semester.

The solution’s competency-based learning helps us understand what percentage of the activities the student has exploited among those that the teacher has uploaded to the platform. This information allows us to understand a lot about the interaction that teachers have with students.

Lately, we are focusing on formative evaluation, which is an evaluation of the process through which the student acquires the skills and we receive feedback regarding the student’s situation. The ability to tag classes and assignments with competencies is very good because in our country we work under a system based on competencies and formative evaluation. The fact that teachers can attach competencies and qualification scales to the activities that they program in their rubrics, helps indicate development and reinforce our teaching style.

And thanks to the formative evaluation that CYPHER Learning has provided us with, students now know why they have been qualified in certain criteria. The data is in front of them.

Each teacher who designs a course takes into account the skills and recommendations that students have to meet. Each activity is designed based on the competencies record. The student must be aware of what he is going to learn, so this tool is very important.

It helps students develop their independence. Little by little, the teachers are learning that the students want autonomy and independence in each activity.
It is a sequence that all teachers manage. And the students already understand that the platform has the instructions they need and helps them regulate autonomy and time management.

The platform has given us a space to manage things in an organized manner with consistent dynamics. If it were not for CYPHER Learning, everyone would look for their own learning platform.

And when it comes to intervention strategies for students, it helps save time because tools such as direct messaging enable providing feedback to students who are having difficulties. Teachers can redirect the activity or their explanations and that helps facilitate the learning process. Not all students quickly understand the message. The way CYPHER Learning messages work facilitates interaction between the teacher and the student.

When it comes to administrative and bureaucratic work, a teacher makes his class and uploads it to CYPHER Learning. The advisor supervises the class and gives feedback on his behalf, which makes the process easier. We are still learning about CYPHER Learning's dynamic environment, but we have saved about 70 percent in time on administrative work.

Another advantage of CYPHER Learning, because it supports a good amount of data, is that we can avoid the use of physical textbooks. Before we implemented CYPHER Learning, school accessories cost parents 1,500 soles. Now, the cost is 500 or 800 soles because there is no need to buy books.

Other benefits include the fact that the communication with students is through a single platform. All students are aware of the importance of the use of CYPHER Learning for hybrid and face-to-face classes. And through the supervision and monitoring of teachers through the platform, the advisor in each area can investigate what the teacher's work is like.

It has definitely helped our school a lot. It is a very powerful LMS.

What is most valuable?

This platform not only allows you to transmit the content in an agile and interactive way, but you can also interact with the students and keep them up to date. It is a platform that provides communication with the student, not only academically but also personally.

It's very easy for educators to communicate with students. It's part of the school's "DNA." CYPHER Learning is our only platform for contact with students. We have another platform but it is more for announcements and institutional issues. CYPHER Learning is the meeting space between teachers and students. It’s the main provider of content, evaluations, structure, and design of classes.

The tool that we use the most is personalizing the content with the students and doing inverted learning. As a teacher, I upload my material to the platform with all the detailed activities, links, and feedback. I use it more than anything to plan my classes, and so that the students know the objective of the class and achieve it.

And the solution's automation for helping show or hide specific class sections or assignments is very good. It is a very transparent and intuitive platform with various tools to help students.

Also, the ability of teachers to track student progress on a competency basis through a mastery grid is very important. All teachers have to manage and take advantage of the information they receive from CYPHER Learning. The more automated CYPHER Learning is in terms of achievements, the more the information will be useful for the teacher when continuing to design classes, giving feedback to the students, and continuing with formative assessment.

It is also important that CYPHER Learning has a link with other platforms such as Zoom, AMCO, et cetera. The ability that it has to connect with other tools that help enrich the teaching and learning process is great. Many teachers use various gamified processes to teach their classes, such as video, a song, or a canvas.

What needs improvement?

Perhaps there could be advances in artificial intelligence with more precise and immediate automated reports so that teachers have reports at hand. That would make things easier and would speed up processes.

For how long have I used the solution?

We are a private school in Lima and we have been using CYPHER Learning since 2021.

What do I think about the stability of the solution?

The stability of this solution is excellent. It has enabled virtual, blended, hybrid, and face-to-face education, in an optimal way. In our almost three years of use, there have only been two or three network drops. That is not an alarming amount, and with CYPHER Learning we get immediate feedback and support.

What do I think about the scalability of the solution?

We do not know 100 percent of CYPHER Learning yet. We continue training teachers in its use and exploitation, but we see that CYPHER Learning is evolving even more to provide us with more tools. Our goal at the moment is that CYPHER Learning will meet a national standard and become an official system of evaluation, according to the Peruvian rating system. We have high expectations that CYPHER Learning will continue to respond to all our needs.

We are empowering teachers more and more in the use of the platform. Students receive all content through CYPHER Learning. Our goal is to reach the parents of the students more and involve them more in the platform. We have plans to increase the use of CYPHER Learning with the families of students. They still don't understand exactly what CYPHER Learning is.

And as a network of various Franciscan schools, we also want our other schools to be able to access this platform.

We have approximately 140 users: teachers, assistants, advisory teachers who are the monitors, and our deputy directors. It has allowed us to increase staff. Student and parent users add many more to that count.

How are customer service and support?

The technical support is quite agile. The school's systems team has constant communication with CYPHER Learning. In fact, at first, we didn't use their support that much, but CYPHER LEARNING has opened the channels of communication between the school and its technical support team and that has been very beneficial for us.

Their support is getting better and better. We are only now beginning to get to know the representatives.

Which solution did I use previously and why did I switch?

There is a Peruvian platform called SieWeb that we used to communicate with students, but it did not have the CYPHER Learning's agility to interact with students.

We learned about CYPHER Learning due to the pandemic. It is an LMS platform and SieWeb is not. It has completely different capabilities in terms of uploading content, design, interaction, training, work, et cetera.

How was the initial setup?

It did not take us long. We looked at other institutions that already had the platform and we quickly became familiar with it. The platform is very intuitive, and our objective is to learn and exploit it much more.

Setting up the design and the user interface took us a month. The pandemic began on March 12 and, two weeks later, we returned to classes. At the beginning of the pandemic, each one of us went for various virtual spaces, but it was quickly decided to implement CYPHER Learning. The part that took the longest was the uploading of data.

At first, we trained the teachers, students, and their families too. We created tutorials and guidelines for teachers on how to use the platform so that all the teachers could handle things in the same way.

What about the implementation team?

We hired a consultant who had experience with CYPHER Learning at another institution. The system engineers (tech team) helped in the development of tutorials and explained how to access the platform and use it. We had a good experience with the consultant. He arrived at the time we needed him most.

He presented us with different proposals on how to design our LMS environment and we adapted it to our objectives.

In terms of staff involved in addition to the consultant, there were the three systems engineers and a quality coordinator.

What was our ROI?

The return on investment is in CYPHER Learning's ability to adapt to different educational service modalities, save paper costs, enable student interaction with other virtual environments, monitor the work of teachers on the platform, and much more.

Which other solutions did I evaluate?

We thought about Google Classroom as, in the beginning, several teachers opted for that platform, but it seemed to us that CYPHER Learning would be a unifying space. It has the versatility to link to other tools. And its evaluation system, rubrics, feedback features, and instant messaging are things that CYPHER Learning handles really well.

What other advice do I have?

We have been using this platform for almost three years and we are exploring it a bit more every day. We still haven't mastered all of the tools it has to offer. Students usually say that use of the platform is very practical and functional.

We did a survey in the school and a large percentage of our teachers access CYPHER Learning daily, between two and three times, which means that the use of CYPHER Learning is very beneficial and helps us save a great deal of time. We have also evaluated it with families through surveys and the satisfaction is high.

CYPHER Learning has all the functionality to keep students at the same level, but it is the teacher's duty to make the most of those features. Logically, not all students are at the same level, but if the teacher uses 100 percent of CYPHER Learning's functionalities, students can achieve a very balanced learning pace.

If you want a space that allows you to work on skills, formative evaluation, the interaction between teachers and students, and that gives you the ability to reinforce learning, CYPHER Learning is a very good tool. It can be customized according to the needs of your organization.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Dale.Crosby - PeerSpot reviewer
Dale.Crosby
Director at CPD For Accountants
Real User
Oct 24, 2022
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Gives better results for our learners than live sessions we previously ran, and enables us to scale the business
Pros and Cons
  • "There are so many valuable features: The structure of the platform is fantastic and the learner experience is very good."
  • "The transition to a self-paced platform has been fantastic and has given us better results with our learners than the live sessions we were previously running, while allowing us to leverage and scale our business effectively and driving critical growth."
  • "Most of the room for improvement is around my course design, the video content, and the structure of my courses so that they're more engaging and interactive. Whether the platform can help me deliver those outcomes, I'm not sure, but that will probably be my core focus over the next 12 months."

What is our primary use case?

I run an e-learning business providing training to accounting firms, and I use it as a platform for managing the learner experience for all of the learning courses. They're all self-paced courses.

How has it helped my organization?

We've been doing training for about 15 years, and the transition to a self-paced platform has been fantastic. It's actually given us better results with our learners than the live sessions that we were previously running. It has also allowed us to leverage and scale our business effectively and has been critically important for the growth of our business.

What is most valuable?

There are so many valuable features: The

  • structure of the platform is fantastic 
  • learner experience is very good
  • process for the assessment of tasks works very well and that is an important part of what we do, to make sure learners get good feedback and that they can act on that feedback.
  • feedback process is good as well. I get feedback from all my learners on how they're doing and they generally find the platform pretty easy to work through.

I use rules for a particular action when a particular task is completed. Gamification is a good example within that part of the platform. When learners reach a certain stage, or there's a certain outcome, they either get a certificate or a badge or the like. And when learners haven't accessed their course for a period of time, they get an automatic email asking them how things are going. Those are some basic actions or reactions around particular things that learners might do.

I am able to see who has not accessed the portal, using CYPHER Learning, and follow up with those people. This ability is very important and I have a person working full-time on it. It's our goal to make sure that learners complete their courses and we use the reporting and the platform to keep an eye on all of our learners. It doesn't lead directly to new registrations, but the learner experience is the most important thing for me. I'm keen to ensure that we give our learners all the support they can get to complete their courses.

Overall, for monitoring and checking student progress it's fantastic. It has everything that I need. I can print out reports showing me where learners are at, what their scores are, and how long it has been since they last accessed the platform. All that information is available.

What needs improvement?

The platform is fine. Most of the room for improvement is around my course design, the video content, and the structure of my courses so that they're more engaging and interactive. Whether the platform can help me deliver those outcomes, I'm not sure, but that will probably be my core focus over the next 12 months.

For how long have I used the solution?

I have been using CYPHER Learning for three or four years.

What do I think about the stability of the solution?

There has been no problem with the stability. I have never had any issues.

What do I think about the scalability of the solution?

The scalability is up to me. The intention of getting a platform like this was to scale up my business, and that's something I'm working on at the moment. I can keep doing that, it's highly leverageable.

I have 1,500 learners, of which 500 would be engaged over the course of a month. Sometimes people go off a course for a period of time and come back to it.

How are customer service and support?

The responsiveness of their help desk is absolutely fantastic. If I have a question, I'll usually get a response within five minutes. That's very important to me because I've probably got over 500 learners at any one time and there are always little things that need to be addressed. They respond very quickly. 

And I'm continually improving our system with feedback from the people at CYPHER LEARNING.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

CYPHER Learning was my first experience with an online e-learning platform. I did spend six months starting to develop my own platform and then stopped very quickly when I realized that there were platforms available.

I can't tell you how I came across the solution, probably just through an online search. They were very easy to engage with and that's probably why I'm with them.

How was the initial setup?

The implementation was very easy. It was easy to convert some of my live content into self-paced online courses. The initial deployment was done within a month, to have it set up properly, make sure it was all working, and understand how the platform worked.

My implementation strategy involved making sure that the live content I had was transferable to a self-paced learning environment, and getting some learner feedback on how the course was operating.

Deployment of a new course, getting it set up on CYPHER Learning, takes about a day. There is very little maintenance. Once it's set up, there are only little fine-tuning things to do. I've got about 25 to 30 courses online now and I know how to set up new courses. Most of the effort is the background work, creating the content.

What about the implementation team?

I only used the CYPHER LEARNING people to help with the training. In the very early days, I even had the international CEO, Graham Glass, speak to me for an hour and give me some feedback. He went through it all with me. That was quite incredible actually.

What was our ROI?

The revenue that I generate is about 50 times the cost at the moment.

For each course, it has helped to significantly reduce administrative work, but now that we've been able to scale up, obviously, we spend more time on admin in general. But we don't spend so much time on the things that we were doing in the past to manage the learner experience. Our administrative time has gone into other things that add more value.

It has also absolutely saved us money on training facilities and travel, costs that used to be involved in training. It's all online now. We have learners throughout Australia, New Zealand, the US, Canada, and the UK. It's scalable and people can access content anywhere.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. It's scalable, meaning you can start off at a cost level that is easy for a startup and then build on it from there. I've built up from nothing to a Platinum subscription. You can scale up as you need. It's pretty flexible and it works well.

If consultants or training are required, in the contract they have the ability to charge for a scope of work, but they've never charged me for anything that they've done. And they have spent significant time on some of my stuff.

Which other solutions did I evaluate?

I had a quick look around, but back then there weren't too many options available. 

What other advice do I have?

Find out how other organizations are using it. Get as much feedback on best practices as you can. And that's not just for this platform, but for other e-learning platforms. Get feedback on how to get the most value from them. Training and understanding of e-learning platforms, and the psychology of e-learning, are particularly important so that the courses are set up correctly. Ask as many questions as you have. They're pretty responsive.

I'm just working at the moment on gamification and getting that up and running, so I can't give a lot of feedback about that, but that's developing. I'm also putting another key element of the platform into place, mastery, which is developing core competencies around course content. Similarly, I have been implementing competency-based learning over the last month or so. CYPHER Learning have given me a fair amount of detail, training, and follow-up on that. Again, I can't give a lot of feedback, but it all works fairly well.

We're also in the process of implementing two-factor authentication for security. That has been up and running over the last month and we are getting our learners through that process at the moment, so that data and information are secure. That is a key project that we're working on, apart from gamification and competencies.

I don't have any complaints about the platform. At this stage, it's meeting my needs. My challenge is more in making sure that I'm using it to its full capabilities. For that reason, I'm in pretty regular contact with the people at CYPHER Learning to review where I'm at and identify what I could be doing better. I'm focusing on continual improvement.

The biggest lesson I have learned from using the platform is the need to keep refining and developing. There are always things that you don't know. There are always features of a platform like this that you're not aware of. It's important to always be looking for ways to improve and asking whether the platform can deliver those outcomes. The platform has a pretty healthy pipeline, and they'll generally listen to any suggestions.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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reviewer1949493 - PeerSpot reviewer
reviewer1949493
Senior Program Manager at a printing company with 51-200 employees
Real User
Sep 6, 2022
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It keeps our students on track but I would like the user reporting and calendar system to be more accurate
Pros and Cons
  • "For as long as I have been working with MATRIX (for a few years now), they have the social aspect with groups. The thing that they did not have for years, until earlier this year, was a reply-all feature. I had been asking for that for years and they finally added it this year. That has been helpful because now our students are less frustrated."
  • "It brings students together in one place with teaching materials. Also, it has a social capability to it by way of forums and groups. That is definitely important for our programs. There has been a lot of engagement in our programs."
  • "We can see who has accessed the portal, but it is not very intuitive. There is an issue with MATRIX user reporting. It is not that useful a lot of the time because we see conflicting dates in the activity and login. I have tried to work with their engineers, and asked, "Well, what's the real deal here," and there is no clarity around it."
  • "We actually want to look at other systems or develop our own system because the cost point of MATRIX is so high. It doesn't feel like we get any value for it."

What is our primary use case?

We use it for three different programs of varying sizes. For example, one of our programs currently has 2,500 students. Another has about 1,200. So, we use it for varying programs that vary from anywhere from nine months to two years.

How has it helped my organization?

It brings students together in one place with teaching materials. Also, it has a social capability to it by way of forums and groups. That is definitely important for our programs. There has been a lot of engagement in our programs.

What is most valuable?

It is extremely important that dates and times are exact when we follow up with students, as it keeps our students on track.

For as long as I have been working with MATRIX (for a few years now), they have the social aspect with groups. The thing that they did not have for years, until earlier this year, was a reply-all feature. I had been asking for that for years and they finally added it this year. That has been helpful because now our students are less frustrated.

What needs improvement?

We can see who has accessed the portal, but it is not very intuitive. There is an issue with MATRIX user reporting. It is not that useful a lot of the time because we see conflicting dates in the activity and login. I have tried to work with their engineers, and asked, "Well, what's the real deal here," and there is no clarity around it. However, we can tell when people have last logged in.

The user reporting is a mess. It is unclear what I will get from this report. You need to keep tweaking and trying different options in the reports, then you don't know what you will get until you run the report. That is time-consuming and unclear to the user.

The calendar system could be greatly improved. I understand MATRIX is progressing in many ways by way of focusing on integrations with other apps and the whole API world. However, it would be nice if they could revisit their basics, e.g., the calendar system and user reporting, and get those basic things that people use every day to be accurate. 

For how long have I used the solution?

I have been using it since December 2019, which has been pretty much two years now.

What do I think about the stability of the solution?

On the whole, it is pretty stable, but there have been issues that keep creeping up. I have been reporting them for years, getting temporary solutions. I don't know if they are running updates on their end, but the previous solution will then fall apart. I have to report it again and they have to fix it again. This all has to do with their basics, as far as reporting and calendars.

How are customer service and support?

The technical support is 50-50. You don't know what you are going to get. Sometimes they will resolve it or help you resolve it, then other times you get an answer from someone who says, "It is not capable of doing that." Then, the next day, you might get a response from another technician who says, "Oh, I am sorry. Our system actually does this quite often."

They are hands-off by way of saying, "Oh, we are unable to replicate this." This is even when I am showing them video and screenshot proof of what is happening. Quite often, they say, "Oh, we are not able to replicate this." Then, that is it. They don't really help beyond that.

I would rate the technical support as six out of 10.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We didn't previously use another solution.

How was the initial setup?

We do cycles with our programs, but I am involved in every setup.

The initial setup is straightforward in some ways. I have a background in LMS development so it is easy to set up and straightforward in that way. Some of it is not straightforward because some of the options are by way of setting up your site. They are not very clear about what they do. Or, some options are just thrown here and there in the settings. It seems not completely organized. It is like, "Well, where should we put this? Let's just put this here." Even though it doesn't quite make sense there, there isn't a lot of flexibility in terms of customizing things in MATRIX. 

Deployment time varies per program. We try to allow a lot of space for QA testing and other things. It takes about a month to deploy, but that is not necessarily eight hours a day, five days a week. I am saying a month for internal user testing. Since our programs are very extensive with a lot of materials, it does take time to set them up.

What about the implementation team?

We just purchased this solution from the vendor, then it was built in-house.

There is a team for deployment and maintenance because we have so many students across a few programs. There are at least 10 people. That varies from people getting into the weeds of building the courses, working on the back-end, or just administering it.

What's my experience with pricing, setup cost, and licensing?

We extensively use it since we use it to deploy our biggest selling courses or programs. It is used year-round and daily by students, and by us as well. We actually want to look at other systems or develop our own system because the cost point of MATRIX is so high. It doesn't feel like we get any value for it.

Take your time and test it out. Forecast how many users you will have. Are they going to be able to keep up with the high cost per user? I would definitely tell them to really dive in and forecast growth. See if you can keep up with this budgetary-wise.

Which other solutions did I evaluate?

I really want to work with our VP of technology and see about developing our own system so we can move away from MATRIX and save on profit.

What other advice do I have?

I would rate this solution as seven out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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CYPHER LEARNING - PeerSpot reviewer
CYPHER LEARNINGWorks at a educational organization with 11-50 employees
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Thank you so very much for your review and feedback! We are sorry to hear you have had a frustrating time with your support issues.

At CYPHER LEARNING, we strive to work closely with our customers to resolve their concerns and will continue to be responsive to your needs. In the future, should you experience any further issues, do not hesitate to contact your ACE Representative directly, as they are always happy to assist in any way they can.


Kind regards,


CYPHER LEARNING team

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DG
David Guillermo Rivera Pinto
Teacher of Social Sciences and Religious CC at a educational organization with 11-50 employees
Real User
Aug 1, 2022
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Helped us facilitate critical thinking
Pros and Cons
  • "It has 100% helped me organize my time. It provides more time for interaction and feedback with my students, both in the classroom or personally. This is why I consider the solution as an achievement. It feels more collaborative in the sense that planning not only depends on me, but also on my students."
  • "It has helped me save a lot of time when working with students with special abilities; I have saved 75% of time with its easy presentation of material, and it has 100% helped me organize my time while providing more time for interaction and feedback with my students, both in the classroom and personally."
  • "The parents' training was not adequate. Parents say that it wasn't user-friendly for them."

What is our primary use case?

It is my work platform for every single use case at the school.

How has it helped my organization?

The task system in CYPHER Learning provides a tool that helps us improve as an institute. We can see the progress report of each student in a general way. By watching the progress of all students, we can receive transparent feedback.

It helped us facilitate critical thinking. This is important because it facilitates the individual commitment and autonomy of the student in their learning. For example, I upload different materials, both audiovisual or visual, then the student can order their own material according to their own learning rhythm. It is also able to create it in a way that is not boring.

CYPHER Learning has a high capacity to work with a range of learning styles and rhythms. It was friendly and didactic enough to be able to adapt to the COVID situation. I keep my jobs and projects uploaded through CYPHER Learning. I also do this for my face-to-face classes.

The solution has given the rest of the technical team more time for other functions within the educational center. There are only two people dedicated to CYPHER Learning. Administratively, this reduces the cost of expenses and personnel. It has been good for distributing personnel into other technical information management functions.

What is most valuable?

I can share the learning experience with a variety of people. I have had the opportunity to do it through a video call and a phone call as well as through audio, images or files that I can send. The diversity of educational styles is something fascinating.

We use CYPHER Learning for automation and adaptive learning purposes. It seems to me that the service it provides is a nine out of ten.

The solution’s competency-based learning is very good. Its planning and presentation are good. I would give it an eight or nine out of ten because it facilitates the personal organization of students.

In general, it is easy for educators to communicate with students using CYPHER Learning.

It adapts to the various study and learning abilities of my students.

What needs improvement?

CYPHER Learning's adaptive learning for helping provide students personalized content based on their goals and performance varies since they could provide the student with a pre-entry message or a type of login board menu so the student could access the specific information that they want. In this area, I would give it a seven out of ten.

The training of teachers should be simpler. There are some teachers who are not using these platforms to communicate. Instead, they are using it for uploading material since they are not very technological and the training wasn't easy for them.

While the solution’s gamified learning environment facilitates critical thinking and encourages self-learning, it could be improved by creating an online evaluation strategy for students when they work on a specific topic.

It has room for improvement in the areas of presentation and ease of use. I would like them to make the options clearer and more approachable for a student. They could create a training platform to give direction. I would also like a friendlier alert message regarding the activities that you have to develop.

The parents' training was not adequate. Parents say that it wasn't user-friendly for them. It is important to take this into account. Also, CYPHER Learning could do more advertising on its YouTube channel for free videos so parents feel more involved.

For how long have I used the solution?

I have been using it for two and a half years.

What do I think about the stability of the solution?

We have only had one difficulty, and that was in August of last year. The platform simply froze. They did not inform me what the problem was, but told me it was from CYPHER Learning's side, I do not know exactly what happened.

What do I think about the scalability of the solution?

In our school, we have a divided impression on the platform. A part of the staff prefers something simpler. They do not handle technology as the main means of teaching, while other staff see it as more feasible because it provides us a more personalized means of education. It favors administrative work, but some staff say that it increases their administrative work.

We have 1,500 students, 250 teachers, and five people on the technical team.

How are customer service and support?

CYPHER Learning's team has been a bit distant this year. Sometimes, the representatives of the institute in charge of CYPHER Learning give us faster answers. Whereas, consultations with CYPHER Learning usually take eight to 10 days.

I would give it a seven out of 10. I have not personally dealt with customer service, but I have heard of a lack of communication that happens at the institution level.

Which solution did I use previously and why did I switch?

We previously used Seeweb, which is a communications platform. It was very simple, but we saw slower learning and skill development with students.

CYPHER Learning is much better in terms of profitability by up to 90%. CYPHER Learning facilitates a group to have easy accessibility. It is also much friendlier.

How was the initial setup?

The implementation, presentation, management, and introduction to the tools were all simple. I have experience in the use of platforms, so it seemed simple.

Our deployment took a week.

Our implementation strategy was mostly creating feedback amongst the whole team. We manifested different topics, such as uploading tasks. Thus, we discovered faster group strategies to use the platform.

What about the implementation team?

There was a consultant from CYPHER Learning who trained three people in our institution to have continuous service in case any difficulties arose. My experience with him was very good. He was very nice and practical with his answers. Although, I would have liked him to send me more video tutorials or material to read.

We needed three people: a technician and two administrative people.

What was our ROI?

It has helped me save a lot of time when working with students with special abilities. I have saved 75% of time with its easy presentation of material.

It has 100% helped me organize my time. It provides more time for interaction and feedback with my students, both in the classroom or personally. This is why I consider the solution as an achievement. It feels more collaborative in the sense that planning not only depends on me, but also on my students.

It has helped us save from 90% to 100% of our costs. The most valuable thing that we have earned in the last three years is time, e.g., my personal time versus my work time. There is more harmony.

What other advice do I have?

Go into schools who are using it. Ask both adult and student users to get an idea of how feasible the product has been for them.

Understand that any investment made in CYPHER Learning will be successful.

This year, our usage of CYPHER Learning has been reduced by 60% since we returned to face-to-face education. Our usage projection going forward will depend on this year's evaluations and final exams.

Biggest lesson learnt: How organized time can be.

I would rate this solution as eight out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Monica Flores Rojas
Coordinadora Centro de Idiomas y Docente de Inglés at Bolivian Catholic University
Real User
Aug 1, 2022
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Students see and understand what is expected of them; teachers can identify and work with struggling students
Pros and Cons
  • "I also like the discussion board a lot because students can give their opinions there and interact with each other. For me, as an English teacher, it is also important because they practice writing in a real context."
  • "Compared to traditional ways of teaching, I would estimate CYPHER Learning saves 40 percent of my time."
  • "Perhaps there is room for improvement in the gamification part. I have used it but it has not been very clear to me. It may be my responsibility for not asking about it in the training sessions, but the way you use it is not so clear."
  • "Perhaps there is room for improvement in the gamification part."

What is our primary use case?

It is the LMS that we use at our university. Personally, I am in the language department and am an English teacher. For the courses that I give, I use CYPHER Learning for practically everything. Everything is in it: the material, the tasks. It is a platform that helps us a lot in organizing our classes.

How has it helped my organization?

If I tell students that they have to do an essay, I create an evaluation rubric. They can see the rubric and understand exactly what they have to do in the essay. That makes it much clearer for students to see precisely what needs to be done. With rubrics, they can see progress transparently.

The system also helps when it comes to intervention strategies for students because, in the first weeks, you realize who is interacting in CYPHER Learning and who is not. You can see who is doing the units and who isn’t working and that gives you a chance to ask a student why they aren't doing their homework. In this way, you can develop strategies to help them. For example, you can try to change the content or advise the student to manage their time differently. These could be factors that influence how the student is interacting on the platform.

Compared to traditional ways of teaching, I would estimate CYPHER Learning saves 40 percent of my time.

The solution’s ability to bridge the learning gap for students is not bad, although each student is different so not everyone will go at the same pace. CYPHER Learning helps me in identifying each student’s mastery of the subject. I can deepen my work with students who are excelling as well as with students who are struggling. For those who are struggling, I can give them a little more time to complete the assignment. I don't think everyone progresses in the same way and CYPHER Learning gives me the tools to help students individually.

Another benefit is the time saved due to the reduction in administrative work. You can download marks to an Excel document and everything is already organized. In addition, I manage the language department and I can ask the teachers to send me Excels of their students' progress. That enables me to observe what the teachers are doing and see who has not worked much through CYPHER Learning. I can quickly talk to the teacher and solve any problems. The decrease in administration saves about 30 percent of my time.

It also helps save significant time at the end of the month. If a student has a complaint, we can see everything in the system. The evidence is always there.

And saving on paper is important to me, both as an individual and as a teacher. We are trying as a university not to use paper. Because all the tasks are in CYPHER Learning, everything is digital and online and I do not need to deliver so many paper reports.

What is most valuable?

Last year I participated in a contest in which we had to submit a video about something that I like a lot in CYPHER Learning. I sent in a video about the discussion board. I like it because you can upload any topic, video, reading, or quote, and the students can give their opinions and interact. That helps to deepen the discussion.

I also like the discussion board a lot because students can give their opinions there and interact with each other. For me, as an English teacher, it is also important because they practice writing in a real context. It helps them to have a voice and to know what they think about a certain topic.

Another valuable feature is that it makes it easy to see the progress of the students, and students themselves can follow their own progress.

In terms of automation, you can create your own units and place the necessary information in each unit. Although we in the language department use another platform where all our content is uploaded, with CYPHER Learning we can see if students are learning according to the tasks they are given. We can ask for videos and recordings and, in that way, it's automated. The process is more agile than the traditional process. The automation is good.

I also like the variety of options. An assignment can be just a simple essay, a paragraph, or the videos or recordings I mentioned. These options give students the opportunity to be creative.

Sometimes we do exercises that do not have a grade associated with them and that helps students to receive positive feedback without feeling evaluated. Students understand that it is not only about receiving a good grade but that it's also about self-improvement and they develop motivation as a result.

Also, the fact that they can see their grades through CYPHER Learning lets them know what they have to work on, according to their score. It is very organized.

And communicating with students is easy because we can send individual and group messages. This past semester, we sent several such messages. It's a feature that works very well. As an English teacher, I write everything in English and this provides my students with an additional way to learn the language. Sometimes, I ask them to send me an email in English in a more formal way, as well. For those reasons, communicating through the platform has helped me a lot.

Communication is very important, especially because of the pandemic. Sometimes, students have doubts, questions, or problems, but with the system’s communication tools, I can reply to them more easily. It saves us time and we can focus on more important things when we are in class.

What needs improvement?

Perhaps there is room for improvement in the gamification part. I have used it but it has not been very clear to me. It may be my responsibility for not asking about it in the training sessions, but the way you use it is not so clear. I know that there are tutorials, but I would like something more user-friendly that would explain how to use this feature.

They should also send out more questionnaires to receive feedback.

For how long have I used the solution?

I have been using CYPHER Learning since the second semester of 2020.

What do I think about the stability of the solution?

It seems to me that there were some problems with the internet in 2020, but they were our problems. This year, I have not seen any problems.

What do I think about the scalability of the solution?

The fact that our university decided to buy this LMS is very instructive because not many universities in La Paz have something like this. With each semester, every student and teacher becomes more and more familiar with CYPHER Learning. Most other universities use Google Classroom.

In the language department, we have 10 teachers and each semester we manage approximately 600 students.

The solution is being used throughout the entire university.

Which solution did I use previously and why did I switch?

The university acquired CYPHER Learning due to the pandemic.

We have a platform that has English content specifically for our department. It is 70 percent similar to CYPHER Learning but we use it more for uploaded content than anything else. So for us, the changes and getting familiar with CYPHER Learning were not as strange and complex as they were for other departments. We continue to use other platforms, but everything is concentrated in CYPHER Learning.

How was the initial setup?

The first part was a bit complex. We received training from the university. The systems center also had a person in charge of everything, but the beginning was complex because there were many settings. Once the systems center took charge of that, it was much easier to use. Like any tool, at first, it will be complex until you practice using it. It's normal to face some difficulties.

We started the CYPHER Learning training in June and by August we were done. We already have a department that is in charge of providing orientation, follow-up, and courses and, if a teacher does not understand something, they receive the necessary support. If I have a question, I can write to them and they answer me quickly. For example, if I want to understand more about gamification, I can talk to the department to receive help.

Our deployment strategy was that the university put a person in charge of each department and CYPHER Learning trained those people. In our department, a colleague took on that position for everything related to CYPHER Learning tutorials. We had information regarding the schedule of the training sessions and which tutorials we had to watch, and we were also able to consult with that colleague. In each department, the leader provided that information. There was also a support team for students from the computer department. Now, we have a support department that focuses on CYPHER Learning.

Our systems center supports login or connection problems for both students and teachers. We also have a pedagogical monitoring team. There are probably 10 people involved on our side, but only one or two work directly with CYPHER Learning. In each department there is a coordinator who helps new teachers with questions and training.

What other advice do I have?

CYPHER Learning is a good option for a large organization because it makes it easier to organize massive amounts of content, including data, files, and exams, as well as assign and review tasks. It makes things clearer for students. You can create In general, it is a good product.

It has taught me about the importance of adaptation. At first, I was a little worried that the students might not be able to adapt, but in the end, all the teachers and the students handled it well. It has taught me to adapt and set an example as a role model by using the platform.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Erika Sally Aldunate Loza
Docente at Bolivian Catholic University
Real User
Jul 21, 2022
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It's the main way that we communicate with students
Pros and Cons
  • "CYPHER Learning is the main way to communicate with students. In CYPHER Learning, everything is recorded, including messages about tasks. I like that the messages are registered in the system. This way, I can keep track of students' efforts. We have a WhatsApp group and students also have my email, but I ask them to communicate through CYPHER Learning. The university administrators review teachers' data through CYPHER Learning. So, in case of any complaints, everything is registered there."
  • "In general, CYPHER Learning is an excellent tool for both teachers and students."
  • "There is a section where you can create games and tools. I don't know if it is because I didn't have the training, but I couldn't use the gamification tools. I would like them to create a link with a tutorial explaining how to do this from the platform."

What is our primary use case?

It is a tool that the university bought as the main platform to provide tools, call lists, upload content, and tasks as well as for synchronous and asynchronous teaching tools, e.g., forums and debates.

How has it helped my organization?

We created our own program to help us gather information based on skills and commitments. CYPHER Learning helps us to synchronize all the data.

We have had meetings in addition to our training. This way, the university knows if the purchase of the platform has been beneficial for teachers and students. The vast majority have evaluated the use of the platform as excellent and very positively. There were some older people who said that they had difficulty because of their low digital skills, which it forced them to update. In the graduate and postgraduate courses where there are older people, they are also forced to study and learn the platform.

CYPHER Learning has helped by providing a variety of activities to help students get engaged, developing their independence and higher-order thinking skills. The solution feeds these qualities. If students do not know how to upload a file, or they have doubts, then they can manage to learn on their own. This makes them continue being curious to discover the platform.

With CYPHER Learning, we have been able to save costs. Everything is digital so we have no need for printed materials. CYPHER Learning allows us to use links or codes where we can access PDF books, YouTube, or our own library, which makes it easier and saves a lot.

What is most valuable?

I find it very valuable. When a young person cannot participate in a postgraduate course because he needs to work in order to earn money and cannot go to face-to-face classes, they can instead upload their material which others did in person. A folder is opened for them where they can upload the presentation content. Not everyone can always be in face-to-face classes, so instead they have the opportunity to upload the materials to the platform.

During the pandemic, virtual learning was the only way. At the same time, it forced us to train ourselves in automation, which makes any tool simple, including CYPHER Learning. Now, there is a democratization of information and students have access to everything that a teacher can give them.

CYPHER Learning's adaptive learning is excellent for helping provide students personalized content based on their goals and performance. All the content that I offer as a teacher is available to students, e.g., welcome messages, units created, and different sections. Due to the university's requirements, it has to be attractive, creative, and original so a young student will have the opportunity to learn my subject in a pleasant, professional way. CYPHER Learning requires professionalism from a creator of creative, updated content. This way, young people can explore and enjoy a subject.

CYPHER Learning is the main way to communicate with students. In CYPHER Learning, everything is recorded, including messages about tasks. I like that the messages are registered in the system. This way, I can keep track of students' efforts. We have a WhatsApp group and students also have my email, but I ask them to communicate through CYPHER Learning. The university administrators review teachers' data through CYPHER Learning. So, in case of any complaints, everything is registered there.

What needs improvement?

There is a section where you can create games and tools. I don't know if it is because I didn't have the training, but I couldn't use the gamification tools. I would like them to create a link with a tutorial explaining how to do this from the platform.

It seems like there is now more personnel in charge of training teachers. There are now people who are playing the role of instructors, so there are even more personnel working on the platform than before.

For how long have I used the solution?

I have been using it since 2020.

What do I think about the stability of the solution?

It is a very well-made, stable tool. It is constantly updated and allows you to follow your work.

What do I think about the scalability of the solution?

We are using it for postgraduate studies about any subject. It is being used for practically everything. It is a tool for evaluations, content, and work.

How are customer service and support?

We also have training days all the time. People constantly support us regarding the platform. We have phone numbers if we need to call support.

I have never used CYPHER Learning technical support. I always go to the university trainers who always seem to know how to help. I would rate the technical support as 8.5 out of 10.

Which solution did I use previously and why did I switch?

Since the pandemic started, we have always used CYPHER Learning. Before acquiring it, we only used Zoom or Google Meeting. However, CYPHER Learning was very much needed for information and qualification purposes.

How was the initial setup?

We received training. It was not difficult because they explained it to us step-by-step. They even told us to open CYPHER Learning and try everything to find out what we least understood. The trainers that the university hired have helped us a lot. We can always call them and ask for support.

It didn't take me long to order my material in the system.

What about the implementation team?

The university hired trainers who taught us all the basics, then divided us into small groups. That is how they implemented the platform in our institution.

There is a main instructor and five other people who constantly send us messages asking us if we are having difficulties or notifying us about a training meeting in the pedagogical area.

This same instructor also made very good video tutorials.

What was our ROI?

CYPHER Learning has helped us save time on intervention strategies for students, especially those who need guidance. The way that the solution is programmed means that we have our own library with contents. This allows us to be sure that all the work is well-organized, which saves us a lot of time.

We have seen savings in that administrative work when preparing content, qualifications, and basically everything related to teaching. CYPHER Learning allows us to store all our content, helping us be able to grade tasks and assignments. Reaching out for assistance is also much easier.

Which other solutions did I evaluate?

I don't know any other platforms, so I can't compare them, but practically CYPHER Learning is a very good platform.

What other advice do I have?

It is a good, clear platform that allows you to use teaching tools. In general, CYPHER Learning is an excellent tool for both teachers and students.

Digitally, CYPHER Learning offers you various ways of learning. I have used videos or movie links in a forum so students can debate or have a discussion including their opinions. They enjoy the idea of a debate. Sometimes, students find creative ways to communicate, e.g., uploading their homework with a video that they made on their own. However, I haven't managed to create a game on CYPHER Learning yet.

The most important thing that CYPHER Learning taught me was to be schematic and ordered, increasing my logic skills. It also taught me to be creative and that you never stop learning and exploring.

I would rate the solution as 10 out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Download our free CYPHER Learning Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2026
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Buyer's Guide
Download our free CYPHER Learning Report and get advice and tips from experienced pros sharing their opinions.
Buyer's Guide
CYPHER Learning
November 2026
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