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Senior System Administrator at PRASAC Microfinance Institution Limited
Real User
Gives us better storage I/O for our big apps, and the dedupe and compression work well
Pros and Cons
  • "We like the compression, dedupe, and I/O on the PowerMax. They are better than on the XtremIO."
  • "We would like more documentation, a guide to the features of the PowerMax."

What is our primary use case?

We use it for our core banking data.

How has it helped my organization?

It has improved storage I/O for our big apps and restores. And the snapshot process and data compression are better.

What is most valuable?

We like the compression, dedupe, and I/O on the PowerMax. They are better than on the XtremIO.

Snapshots make it easy to deploy production, pre-production, and UAT environments. It is easy to snapshot and reverse snapshot to other environments, compared to other storage vendors.

In addition, we have a lot of users in our core system and the PowerMax performance is very good. The I/O performance is running fine; it's not an issue.

What needs improvement?

We would like more documentation, a guide to the features of the PowerMax. We needed to use the option to reclaim storage and we had to chat with the Dell EMC team.

Buyer's Guide
Dell PowerMax NVMe
December 2024
Learn what your peers think about Dell PowerMax NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.

For how long have I used the solution?

We have been using Dell EMC PowerMax NVMe for around one year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

Because we have just started using it, we haven't scaled up yet.

How are customer service and support?

We have opened cases with the Dell EMC team and we have chatted with them. They have provided good, fast support for us. But in some cases they did not explain the solution well.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used XtremIO. We switched because we found many of the features and the functions are better on the PowerMax than they are on the XtremIO. An example would be the snapshot. When we would do snapshots on the XtremIO, we could delete a snapshot, even when we were mapping to the host. But with PowerMax, we cannot delete a snapshot when mapping to the host.

How was the initial setup?

The setup was difficult because PowerMax has more functionality, but some of that functionality is still not clear to us.

Four people work with it on my team; all system admins.

What other advice do I have?

PowerMax is a good storage solution for the banking sector. Choose it for your core banking system, because of the dedupe and compression, the I/O, and the high availability for your data.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Sven Rudolph - PeerSpot reviewer
Principal Consultant at Scitech it solutions GmbH
Consultant
Top 10
A fast and reliable product that is easy to handle and provides excellent technical support
Pros and Cons
  • "The product is very fast and reliable."
  • "The initial setup process is difficult."

What is our primary use case?

Our customers use the product for virtualization. They also use it for SAP deployments and bigger databases like PostgreSQL.

How has it helped my organization?

The solution provides an ease of handling backups and deployments. It provides a smart integration into the customer environment.

What is most valuable?

The product is very fast and reliable. It's certified for several scenarios. It is easy to handle. The UI is good.

What needs improvement?

The initial setup process is difficult.

For how long have I used the solution?

I have been working with the product for five years.

What do I think about the stability of the solution?

It is the most stable system we know.

What do I think about the scalability of the solution?

The tool is scalable until a certain point. There are only two versions available. Each has a limit, but the limit usually is never reached by our clients. Generally, the scalability is limited, but we have no problems with it.

How are customer service and support?

The technical support is brilliant.

Which solution did I use previously and why did I switch?

I have worked with NetApp before. Over the last three or four years, we only worked with Dell. Dell is easier to set up and handle. Dell is technically more advanced than NetApp. Dell’s support is better than NetApp's most of the time. The selling process of NetApp was a nightmare.

How was the initial setup?

I rate the ease of setup a four out of ten. We have to prepare for the deployment and plan with the customer. We set up the hardware. We need Dell’s help with the software setup because we do not have access to all the tools that are needed for it.

The initial deployment and software work is done together. Afterward, we do the detailed configuration of the machine. We need one person from our organization and one from Dell for the deployment. The deployment can be done in one day. The maintenance is mostly easy. It’s done with the Copilot system. Dell checks the machine in advance and tells us whether the software version is available.

What was our ROI?

We get a return on our investment. The solution is not cheap, but it is worth buying. All our customers who bought the solution were satisfied and said they would buy it again.

What's my experience with pricing, setup cost, and licensing?

The price is really high. It could be better. It is a high-end product.

What other advice do I have?

We sell the solution, implement it, and support our customers. I recommend the solution to others. Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Dell PowerMax NVMe
December 2024
Learn what your peers think about Dell PowerMax NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Lead System Administrator at Central Hospital of Civil Aviation
Real User
We have not yet hit the ceiling in its efficiency, performance, and scalability
Pros and Cons
  • "We removed the need to observe whether we ran into issues with the performance of disks or number of IOPS. Previously, our Oracle Database would throw us performance errors. Now, with PowerMax, everything runs smoothly."
  • "I would like a more informative CloudIQ for iOS. What you can see via the web UI significantly differs from what you can see via the web application."

What is our primary use case?

We are a medical organization. We use PowerMax with medical ERP. We have some government projects that utilize PowerMax because we have 99.99% reliability and uptime requirements.

We are not using cloud-connected storage. However, we are using PowerMax to virtualize our local/on-premise infrastructure.

We do not have a big installation. In Russia, our company was among the first companies who purchased PowerMax appliances. Our environment is around 250 terabytes.

How has it helped my organization?

We removed the need to observe whether we ran into issues with the performance of disks or number of IOPS. Previously, our Oracle Database would throw us performance errors. Now, with PowerMax, everything runs smoothly.

I would access the solution’s built-in QoS capabilities for providing workload congestion protection at 10 (out of 10), as we are using the highest, platinum-level minimum response time from the system. The NVMe SCM storage tier feature offers crazy speeds. When we were looking for a storage solution, we were looking for the most reliable, high performance, latest solution to delay end-of-life. Our PowerMax setup everywhere enables the diamond-level setting with enabled monitoring. Until this day, we have not experienced any anomalies. We simply don’t experience workload congestion. Our primary requirement was the reliability of PowerMax, then the rest of the features, like NVMe SCM, were a nice add-on

What is most valuable?

We value maximum system uptime because our projects are associated with a government customer. We have medical ERP, which is used throughout Russia, covering 8 time zones. If it fails, then we have big problems. Therefore, the stability of the system is important for us.We are using PowerMax and VMware vSphere Virtual Volumes (vVols).

We use Power Pass, which is an additional software from Dell EMC, alongside multi-passing in our SAN network. This allows us to balance uploads and optical links of our SAN network.

What needs improvement?

I would like a more informative CloudIQ for iOS. What you can see via the web UI significantly differs from what you can see via the web application.

For how long have I used the solution?

We have been using PowerMax in a production environment since August 2019.

What do I think about the stability of the solution?

My colleague and I are responsible for the infrastructure, network, and PowerMax storage.

What do I think about the scalability of the solution?

In terms of storage users, we have about 1,000 people.

How are customer service and support?

We are happy with everything, especially their technical support. We had a situation where there was an outage in the data center associated with our electricity supplier. Later, when we launched the infrastructure, the support perfectly helped us with this issue.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

PowerMax exceeded our expectations. We previously used its predecessor VNX, which reached end-of-life and end-of-sale, i.e., we stopped receiving support for it. We have been using PowerMax for the last three years and have not yet hit the ceiling in its efficiency, performance, and scalability.

How was the initial setup?

The deployment took about two days. We moved in segments, checking that everything was working properly, before moving forward with the migration.

What about the implementation team?

The initial setup and integration of PowerMax were carried out by Dell EMC. We then migrated it via vSphere from our previous solution EMC VNX 5700 to PowerMax.

What was our ROI?

We don’t calculate ROI on PowerMax.

What's my experience with pricing, setup cost, and licensing?

The PowerMax appliance pricing was reasonable. Dell EMC quoted us a substantial discount.

Support pricing is very high. Our support contract is about to expire and Dell EMC provided us with an extremely high renewal quote. It was four times more than the support contract for our previous EMC VNX solution.

I would suggest initially purchasing PowerMax with a longer support contract to reduce your support costs.With our previous EMC VNX solution, we were able to lock in the support costs, but we failed to do so with PowerMax. Therefore, it is more cost effective for us to purchase a new appliance with a support contract than to support PowerMax at these support cost amounts. For example, if the purchasing price was a million dollars, then the support costs a third of the total appliance cost per year.

Which other solutions did I evaluate?

We briefly looked at and evaluated Hitachi. However, in 2019, PowerMax didn’t have any direct competitors. There might have been a similar Huawei solution, but it was not really the same as PowerMax.

The primary reason that we went with PowerMax is because we have always preferred Dell EMC solutions. Our previous solution was a Dell EMC product and we were very satisfied with its reliability and performance until its end-of-life.

What other advice do I have?

The NVMe has great speed with an Oracle Database, but that is not that important for us.

I often use the mobile CloudIQ client, which I find very useful.

I would rate the solution as 10 out of 10. It works perfectly apart from the support costs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Solution Architect at Rackspace
Real User
CloudIQ ensures that all our arrays are properly communicating so we can see performance and storage capacities
Pros and Cons
  • "There is no management overhead involved in optimizing performance. It does it so well on its own. We don't have to manage much at all. It really is like a set it and forget it solution. My storage engineers love the system. It is a lot less work than our previous systems, which weren't bad by any means. There is not nearly as much management as before. So, we are saving dozens of hours per month for our storage team, and that is a real cost in our business."
  • "Support of the product can be slow and an administrative challenge: planning, scheduling, and overseeing data center access for a Dell EMC rep. One improvement could be to enable a self-maintenance option. The requirements that we go through to get Dell EMC onsite to replace failed drives, power supplies, and other small redundant parts can be unnecessarily complex. If simplified, they could send us the parts, then we could replace them much faster, more easily, and truly within the SLA parameters."

What is our primary use case?

We are a very large customer of Dell EMC. We have several different deployments or installations. The biggest use case is probably a multi-tenant or shared environment where we provide many petabytes of storage for multiple customers who utilize that same infrastructure. We are a managed services provider in the cloud sector so we have to deliver high performance storage for thousands of customers who have to be up all the time.

There are a lot of different use cases, in general: Having large quantities of storage available that is always available, because of this uptime is important as is performance. As a service provider, we deliver storage on demand for our customers. This is important because we can adjust storage needs on a per customer basis. Whether it be increases or decreases in storage, this platform allows us to do that very easily.

We are using the latest release.

How has it helped my organization?

As a service provider, we have to deliver the best possible service that is backed by SLAs. The NVMe performance is fantastic for our customers and the features of the PowerMax are fantastic. We have seen improvements in performance, which means less customer support tickets. The ease of management frees up resources for our storage teams so they can focus on other problems with other platforms, etc. This is such a self-sufficient beast of a platform that it has really freed up a lot of time so they can focus on other stuff besides storage.

There is no management overhead involved in optimizing performance. It does it so well on its own. We don't have to manage much at all. It really is like a set it and forget it solution. My storage engineers love the system. It is a lot less work than our previous systems, which weren't bad by any means. There is not nearly as much management as before. So, we are saving dozens of hours per month for our storage team, and that is a real cost in our business.

There are different ways to look at security and availability. We take advantage of array level encryption, but that is a behind-the-scenes thing. We tend to focus on the availability part, because high uptime and performance are important to us. In regards to data security and availability, the data is secure if it is encrypted. The availability means that it is always up.  We have very good opinions of the security features in both single-tenant and multi-tenant deployed to the security. 

There is also the security concept regarding access to data. What we are seeing is that the PowerMax is so consistently dependable that it gives us a very solid comfort level in terms of level of trust. There is data security and protection, keeping your data from the bad guys. On the other hand, there is security knowing that your data is always available. PowerMax provides both of those.

What is most valuable?

We use the solution's CloudIQ features for what we call fleet management. We manage hundreds of devices. We use this to make sure that all our arrays are properly communicating so we can see performance, storage capacities, etc. We can also generate reports on usage and performance. Our customers with dedicated solutions rely on CloudIQ for reports, but we also have a lot of homegrown internal tools which give us the same features so we don't use it as much as our customers, but we use it occasionally.

CloudIQ is definitely helpful for our customers who use it, but our teams are using internal tools that we've trusted for years. CloudIQ is very helpful for helping to manage storage for customers who need the tools but don't have their own.

In regards to efficiency and performance, we don't have escalations to the vendor at all because it works so well. These devices are a beast. Historically, before the PowerMax came out, we would sometimes experience storage performance bottlenecks because there were a lot of customers in the shared or multi-tenant environment. So, we have a lot of customers requesting a lot of data. We do things at an enterprise-level at scale. Therefore, we would see performance bottlenecks. The efficiency of the system has now just proven that it works phenomenally. It can allocate resources to different storage tiers, like a Gold, Silver, or Bronze tier. If Gold is busy, it can go and request resources from the Silver or Bronze layer as we have defined them. We no longer see performance issues because the system just runs really well and handles a lot of scaling in both directions. 

There is an underlying QoS-type functionality behind-the-scenes where we are providing storage with an SLA based on tiers (Gold, Silver, or Bronze tiers). For example, if the Gold tier does not hit its minimum required performance, the system will kick into a lesser quality of service. It will reach out to the other storage tiers and consume more bandwidth, if needed. However, in our experience, the system works so well that we don't actually have to use that feature. On the very rare occasions that we need to, we just go click a button in the background. The system works so well that we don't actually have to use the QoS capabilities.

It works great. We don't ever have to escalate to the vendor. PowerMax is really a game changer for us. Historically, we would have bottlenecks on older, spinning disk gear, but this NVMe technology is really solid. Now, it works phenomenally. Therefore, storage is not a problem for us. The performance that we are experiencing changes the customer's conversation from talking about I/O to response times or latency. We used to have to worry about disk and how quickly could your data go in and out. Now, things are so dang fast that we just want to know how quickly we can connect to it, so the latency is pretty cool. We don't have any issues with performance efficiency at all.

What needs improvement?

The improvements made to the product line over the generations has made PowerMax a gem. Nothing being perfect, the improvements that come to mind would not be specific to the physical product, but instead on the support and management side.

Support of the product can be slow and an administrative challenge: planning, scheduling, and overseeing data center access for a Dell EMC rep. One improvement could be to enable a self-maintenance option. The requirements that we go through to get Dell EMC onsite to replace failed drives, power supplies, and other small redundant parts can be unnecessarily complex. If simplified, they could send us the parts, then we could replace them much faster, more easily, and truly within the SLA parameters.

We have had performance/availability issues in the past with the management server/application, Unisphere. Upgrades to the platform could also be difficult and even fail. However, the most recent version released last month had been the first in a long time that was successful. Therefore, we are hopeful those past software issues have been addressed.

For how long have I used the solution?

We have been using the solution since it rolled out, along with the previous hardware iterations prior to NVMe.

What do I think about the stability of the solution?

PowerMax is an absolute must have - 100%. At Rackspace, we have had PowerMax since its initial launch. Prior to PowerMax, we had the VMAX3. We also had VMAX2s. We even started with the original VMAX (VMAX1). All told, we have been working with the entire Dell EMC product line for 10 to 11 years now. In that time, we have literally had just six minutes of downtime over 11 years. 

There was one single outage across that entire 10- to 11-year window. While no one likes outages, the nice thing about this one was that when it was down, there was zero data loss and zero data corruption. This single six minute outage was caused because of a legitimate bug in the system. The system kind of invoked a safety mechanism to protect data, but itself glitched. It immediately recovered, restored, booted back up, and picked up right where it left off. This happened in the middle of the day. Very few customers even noticed. This has been it for more than 10 years of service across hundreds of devices supporting double-digit quantities of petabytes of storage, which is pretty impressive. Based on our experience, Dell EMC could very easily offer a 100% uptime guarantee on an annual basis. It is that good of a system.

Based on the feedback from our engineers, the system could not be more stable than it is. It is incredibly stable and very dependable. This is Dell EMC’s flagship product line. It has been a very stable product for many years and easily achieves the five nines of uptime that they guarantee. Outside of the normal hardware failure here and there, we have only encountered a couple bugs that had effects on attached hosts which were very rapidly resolved by Dell EMC’s engineering teams with software or firmware patches. The only significant (downtime) event we have ever encountered was on a previous generation unit, where Dell EMC’s engineering team responded and resolved the issue very swiftly by identifying the bug and immediately writing a patch to prevent future occurrences.

What do I think about the scalability of the solution?

The system scales as far as you want to take it.

In a large shared infrastructure environment where we are regularly adding storage or taking storage down as our customers need change, this is hundreds of hours of time every quarter. Now, with this new technology, it is faster and more efficient. It gets the work done quickly, which is less time that my storage engineers have to worry about working. This applies for adding new storage as well as expanding an existing storage for our customers. Now, the customer says, "I need 1,000 GB." We say, "PowerMax, give me a 1,000 GB." Then, it is done. If the customer says, "Wait, I need 2,000." We can scale that up without any of the busy work on the back-end that we had to do with previous systems. The PowerMax system is getting our storage team out of the business of having to manage these micro-interactions while letting the team focus on storage maintenance and management. 

We have dozens of storage engineers on our team and thousands of customers who use the solution as part of our service. Because we are a service company, we deliver the best technology home for applications and data. Our customers are eCommerce (banks, medical, and retailers). We service businesses of all sizes and every vertical who are using the storage service that we deliver for them. We have a very competent, modest-sized team managing tens of petabytes for thousands of customers very easily.

We hope to increase usage in the future. When we get more customers, they buy more storage.

How are customer service and technical support?

Our support teams work with the actual Dell EMC support team. We are not engaging Dell EMC tech support a whole lot, unless we are escalating a serious bug issue.

We regularly meet with the Dell EMC product teams. They are getting our feedback constantly. They are asking us questions or being proactive on things that we have noticed, whether it's feature requests or bugs that we find. We have a clear communication path with Dell EMC.

Our storage team is very familiar with the trend analysis tool system, monitoring management tools, etc. In fact, our storage team regularly meets with the CloudIQ developer team every quarter or two to go over feature sets and give them feedback on our use cases. The CloudIQ team actually relies on Rackspace to provide them some input on the product, and as far as fleet management goes, to see what we have done. We have done some beta testing for them and had some sneak peaks on new features. We have a really tight relationship with Dell EMC, which we have had for a couple of decades now. So, we are definitely influencing the CloudIQ feature set and helping the team out the best we can.

Which solution did I use previously and why did I switch?

Here is a nice use case in regards to storage provisioning. In other words, how do we deploy storage for customers? At Rackspace, we are providing a large shared infrastructure environment where we are adding storage or taking it down constantly for customers. We are seeing savings of hundreds of hours of time per a given fiscal quarter (three months). Before NVMe and these versions came out, we had to do a lot of storage work manually to make changes for our customers. We would deal with a storage volume and the subcomponents below that storage volume. So, we create slivers of a volume, then we package those together to make a single volume and present that to the customer's hosts.

By provisioning within the PowerMax systems, we no longer have to go and create individual pieces, and say, "I need all the things needed for 1,000 GB LUN." Now, they can just go there, and say, "I need  1,000 GB. Give it to me." There is no provisioning subwork or extra work needed. It is just there. If I say I'm done with it, I can turn it off. If I want to go from 1,000 to 500. It just happens. A lot of the former busy work that was required for everyday storage support in that location goes away. It literally saves us hundreds of hours per quarter.

How was the initial setup?

Our team knows Dell EMC really well. I don't think they had any issues with the initial setup.

Follow the manufacturer's instructions once you get it deployed. In many ways, it is a set it and forget it technology.

What about the implementation team?

We work hand in hand with Dell EMC. The implementation strategy is just providing the best possible quality of storage equipment with the features that our customers need. The features that they need constantly change so we need the ability to adapt. Our implementation strategy is to work with a platform that is dependable and flexible, and we have been successful with Dell EMC.

What was our ROI?

You can save provisioning time and focus on mission-critical issues as well as problem solving. It is really helpful for businesses of all sizes.

The labor savings and support have been significant. If we're talking 100 hours of labor every three months, that is 100 hours of a database engineer costs. There are performance latency numbers as well as costs associated with recovering data that gets lost, and this system doesn't lose data. You can look at numbers that go around the cost of downtime, if data is not available. This system doesn't go down. Everyone's ROI is going to be unique, but the dependability and performance of the system combined with its ease of operation will definitely save businesses of all sizes money.

Which other solutions did I evaluate?

We have been with Dell EMC since the beginning of business. We adopted them from a server perspective, then we adopted their storage lines. 

What other advice do I have?

The solution keeps getting better. When you go with trusted vendors and time tested technology, things are going to go well for you.

I would rate this solution as 10 out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
StorageEb283 - PeerSpot reviewer
Enterprise Infrastructure Services, Storage Service Manager at a transportation company with 10,001+ employees
Real User
The compression and deduplication are the most valuable features because of the cost savings
Pros and Cons
  • "The compression and deduplication are the most valuable features because of the cost savings."
  • "Since the merging of EMC and Dell into Dell Technologies, there has been a hurdle that they've had to overcome, and they're not over it yet. It takes two to three times longer for things to get fixed than it did when they were separate companies. That is something that has to be fixed."

What is our primary use case?

The primary use case is the database and high transactional use for block storage.

How has it helped my organization?

It simplifies things, as we are using higher availability systems. We have always had a 70:30 effective rule between vital critical applications and those systems which are not critical, important, and discretionary. The Symmetrix's line has always been the go-to for our vital, critical application types. 

We are also implementing storage virtualization with VPLEX, where it is giving us the ability to move the storage to the proper platform based on the operating characteristics needed by that platform.

Symmetrix has always been a high-end, high availability system where we have never had one go down. I have never known one to go down. It is just an operational-stable platform that we still have to manage and maintain. However, it's not like some of our lower-end systems, like on the CLARiiON side of it or the Unity systems, where we have to be careful what we put on them and what we do with them because of the loading of the systems. 

This is why we need to virtualize the storage element, so we can move things to the proper platform. We are going to find that we will have more systems going from the mid-range to the higher range, specifically because of the needs of the platform. Wherein before it was driving by someone determining cost for what they wanted to pay for the storage, which overloaded and created problems for the lower-end tiers, because they're pulling too many IOPS out of that tier.

What is most valuable?

The compression and deduplication are the most valuable features because of the cost savings.

What needs improvement?

There are glitches in the system at this point in time. I don't get the information that we've traditionally gotten, things like the power report that used to be standard for all EMC components across the board. Now, you can't get them. You get a little bit here in that report and a little bit in another report, but you never get the total amount in one report which gives you the equipment, its power utilization, maximum recharge, the interfaces for the power, and what are the requirements for the interfaces on the other end, so you can know exactly what has to be connected at that point.

For how long have I used the solution?

We just started implementing the PowerMax 8000. We have them in a couple different data centers, and we are looking to put in another three in other data centers.

What do I think about the scalability of the solution?

So far, the scalability has been good. Normally, what we end up doing is putting in a base platform, then adding capacity. However, the capacity adds appears to vary 30 to 45 days on us being able from a time of request to a time we are able to implement, because we were using Cloud Flex. We had been on a utility model for almost six years with Dell EMC, who was one of the early adopters of that type of technology, and in the first three to four years, it saved us over $5 million in expense.

It's the whole thing of having to go out and buy a multibillion dollar array. It takes us so long to ramp up and be able to get on it, due to the lifecycle components and because of the storage virtualization side of it. It is just incredible how we can just roll in a new platform, transfer the workloads, and have it up and running in days, instead of months.

How are customer service and technical support?

We live with technical support. We employed a platform called ViPR SRM, which I think they are redoing. It allows us to take a single pane of glass for an entire storage infrastructure. This gives us a window into what's going on and problem spots that we need to work on. However, there are always times when something is breaking and we have to work with tech support to get it up and running. There have been a few cases where tech support didn't work out well and other cases where they met the margin. 

Since the merging of EMC and Dell into Dell Technologies, there has been a hurdle that they've had to overcome, and they're not over it yet. It takes two to three times longer for things to get fixed than it did when they were separate companies. That is something that has to be fixed.

Which solution did I use previously and why did I switch?

Since 2016, we have been buying all-flash components and the price has been trending downwards. What we are seeing in the new products, since we went from the VMAX3 to Power Max, is the price point still drops on the overall cost of the storage. This is what we're trying to do. We're trying to get more value to our internal customers by reducing the cost of usage.

Our performance requirements were response time and what IOPS we needed out of the platform. It's exceeding what we're asking out of it when we looked at the PowerMax which we have already deployed. We are getting typical response times in half a millisecond (or 500 microseconds) lower because the target was supposed to have been the Generation 3 with 300 microseconds. We were supposed to be able to get around 250 microseconds with the PowerMax 3000. I have seen some of that happen on monitoring side. It doesn't happen all the time, but for certain applications, it does achieve going down to the 250 to 300 microsecond range.

How was the initial setup?

The migration from the VMAX arrays to PowerMax was done using our storage virtualization via VPLEX. It was just a matter of submitting the mobility jobs and keeping the queue full as long as it took to get that done. For the storage that was virtualized, that was done in a matter of days in transitioning from the old Generation 2 and Generation 3 to PowerMax.

What was our ROI?

On the Symmetrix's line, we are moving away from the VMAX2 and VMAX3 that we have and moving to the PowerMaxs 8000, as quickly as possible, because of the financial incentives. Also, the cost per gigabyte is reduced by at least a third, if not by a half overall, mostly because of the duplication.

Which other solutions did I evaluate?

Right now, we're doing a PoC with HPE 3PAR storage.

We currently have almost 100 percent Dell EMC storage technologies in play. We are looking at it as other vendors to see if they have comparable products, what we can use, and if there are very similar things to what we have.

I've even been to other classes for other vendors, like IBM. I have looked at IBM storage for various applications and come back to say that we are doing the best of class, so far, because what IBM recommended for the solutions does not exceed the current platforms that we current use for those storage solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Gehad Said - PeerSpot reviewer
Senior Presales Solutions Architect Lead ( DELL EMC & VMware) at Noventiq
Real User
Top 5
Has strong network support and integration for performance enhancement
Pros and Cons
  • "Dell PowerMax NVMe has been a significant enhancement for data handling in my industry. Its improved security features and data calculation capabilities make it a valuable solution for our customers. The most critical feature of Dell PowerMax NVMe for performance enhancement is its strong network support and integration with other vendors, along with its efficient use of hardware components like CPU and memory. Data reduction technologies in PowerMax have been highly beneficial for our company, allowing us to optimize storage and reduce costs by consolidating files"
  • "The one area for improvement in Dell PowerMax NVMe would be to align the features of the on-premises version with those available in the cloud, as this would provide added value and flexibility."

What is our primary use case?

My role involves being a system integrator, providing optimal solutions to various sectors like public, airlines, banking, and commercial financial, all within Dell's technology portfolio.

How has it helped my organization?

Investing in Dell PowerMax has impacted our operational costs positively, although the actual savings depend on factors like the experience of the engineers implementing the product and the support level chosen.

What is most valuable?

Dell PowerMax NVMe has been a significant enhancement for data handling in my industry. Its improved security features and data calculation capabilities make it a valuable solution for our customers. The most critical feature of Dell PowerMax NVMe for performance enhancement is its strong network support and integration with other vendors, along with its efficient use of hardware components like CPU and memory. Data reduction technologies in PowerMax have been highly beneficial for our company, allowing us to optimize storage and reduce costs by consolidating files

What needs improvement?

The one area for improvement in Dell PowerMax NVMe would be to align the features of the on-premises version with those available in the cloud, as this would provide added value and flexibility.

For how long have I used the solution?

I have been using Dell PowerMax NVMe for the past eight years.

What do I think about the stability of the solution?

I would rate the stability nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability ten out of ten.

How are customer service and support?

The support has been great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The decisive factor in choosing Dell PowerMax over other storage solutions was its ease of use and suitability for enterprise-level data management. It aligns well with the needs of big organizations and offers robust features for AI-driven projects and machine learning initiatives.

How was the initial setup?

Setting up and configuring Dell PowerMax NVMe typically takes about three days. However, if there's migration involved from existing systems to the new PowerMax, that process can extend to around one to two weeks, depending on the complexity and scale of the migration project.

Deploying PowerMax has been straightforward and flexible, especially in integrating with other technologies and vendors.

What's my experience with pricing, setup cost, and licensing?

The pricing might be a bit high for small organizations, so it's more suitable for larger enterprises.

What other advice do I have?

I highly recommend Dell PowerMax NVMe for enterprise-level data management.  My experience with Dell PowerMax NVMe has been excellent, especially compared to other vendors I've worked with in the past, such as VMware, Cisco, and Oracle.

Overall, I rate the product a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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PeerSpot user
Jan Cipra - PeerSpot reviewer
Senior Consultant at Gapp System
Real User
Top 20
An enterprise storage designed for bigger customers that require resilient and powerful storage solutions
Pros and Cons
  • "I have been highly satisfied with the resiliency and scalability of the solution."
  • "I believe it would be of great benefit to work on the customization of the pricing structure for different enterprises and their specific needs."

What is our primary use case?

Dell PowerMax NVMe is an enterprise storage designed for bigger customers that require resilient and powerful storage solutions. It ensures seamless management of large database workloads that need high performance and low latency in data handling and responsiveness.

What is most valuable?

I have been highly satisfied with the resiliency and scalability of the solution.

What needs improvement?

It is more expensive compared to midrange storage options.

For how long have I used the solution?

I have been working with Dell PowerMax NVMe for the last four years. 

What do I think about the stability of the solution?

I am highly satisfied with the stability of the solution. I would rate it ten out of ten.

What do I think about the scalability of the solution?

It allows great flexibility regarding scaling options to adapt to evolving storage needs, ensuring organizations can meet their growing data demands without major disruptions. I would rate it ten out of ten. 

How are customer service and support?

We are overall satisfied with the customer service provided by their support team. I would rate it eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup can be somewhat complex as it requires specialized knowledge. I would rate it seven out of ten. 

What about the implementation team?

The basic deployment can be done in one day, as it easily integrates with existing Dell EMC storage platforms and software. Usually, it will require following certain steps regarding the configuration and installment in the data center of the customer, connecting the storage to the infrastructure, and initializing it.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is quite noticeable, but it provides a good fit regarding the price of the hardware and all of the required licenses. We are fairly satisfied with it as we didn't have any need for additional subscriptions and licenses.

What other advice do I have?

I would suggest thoroughly evaluating all of the benefits of Dell PowerMax NVMe and checking if it provides good value for the money because it might not be feasible for organizations with budget constraints. Overall, I would rate it nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Rami Jadallah - PeerSpot reviewer
Data Center Solution Manager at a computer software company with 51-200 employees
Real User
Top 10
Offers outstanding high availability and stability for telecom company's critical system
Pros and Cons
  • "The high availability that other systems don't have. In other systems, there is an owner in the storage processes. But for PowerMAX, there is no owner. All the process storage is passed to all nodes without ownership. So, there is no response feature in the storage in PowerMax. In the other systems, there is a response, which is a very nice feature. No systems have such a feature."
  • "The initial setup could be easier."

What is our primary use case?

Our customers are using it for telecom.

What is most valuable?

The high availability that other systems don't have. In other systems, there is an owner in the storage processes. But for PowerMAX, there is no owner. All the process storage is passed to all nodes without ownership. So, there is no response feature in the storage in PowerMax. In the other systems, there is a response, which is a very nice feature. No systems have such a feature.

What needs improvement?

The initial setup could be easier.

For how long have I used the solution?

I have been working with the solution since the last year. 

What do I think about the stability of the solution?

The PowerMax solution has been very stable, in my experience. I have been using it for four to ten years and have only had two issues related to internal storage processes. One was a planned maintenance issue, and the other was a CBU failure. Both issues were quickly resolved with no data loss. Once again, it's a very nice feature. You can go with the upgrade without storage records. So it will not affect the production servers.

What do I think about the scalability of the solution?

The product is scalable. 

How was the initial setup?

The initial setup is not difficult. But it's not easy to have access to this material. I'm having a problem right now in this implementation in order to find the procedure generator in order to initialize the system. It's not updated on the website. So, sometimes you suffer from getting the material of the software. You need to have a discussion with the support and the way the account team is in order to provide you with such material.

The deployment thing is different from customer to customer. It depends upon the requirements. But it's fairly easy to deploy. The deployment, once initiated, is easy. There is no problem related to that.

I would rate the deployment process of this solution a five out of ten.


What's my experience with pricing, setup cost, and licensing?

The pricing is competitive. I would rate the pricing of the solution a six out of ten.

What other advice do I have?

For the customers, I advise them to test it and check the features because it has very nice features. It has some features that don’t exist in other solutions, such as the migration for the new PowerMax 2500 and 8500. There will be no more data migration except for licensing the nodes and the old nodes and installing the new nodes. It's a very nice feature, and in the future, there will be no technical attachments and no better migration. It will be very easy for them to implement the new solutions in addition to the other solutions. As for the partners, they have to make sure that they have their knowledge and enrich their knowledge in PowerMax because PowerMax is not an easy solution. They have to understand it to implement it easily.

I would rate PowerMax NVMe a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementor
PeerSpot user
Buyer's Guide
Download our free Dell PowerMax NVMe Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Dell PowerMax NVMe Report and get advice and tips from experienced pros sharing their opinions.