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Senior Administrator/IT Systems & Cloud Operations at Etisalat
Real User
Top 5
An enterprise array that can handle a minimum of one petabyte and gives you maximum throughput
Pros and Cons
  • "The most valuable feature of Dell PowerMax NVMe is its replication feature."
  • "Dell PowerMax NVMe is costly compared to other solutions."

What is our primary use case?

Dell PowerMax NVMe is an enterprise array that gives you maximum throughput. It's not a mid-range or small array. Dell PowerMax NVMe can handle a minimum of one petabyte.

What is most valuable?

The most valuable feature of Dell PowerMax NVMe is its replication feature. The replication was configured directly on the array, and we didn't need any separate replication switch.

Dell PowerMax NVMe will have one administration login for DBA. So if you log in, the DBA can see the performance of the database in the storage area level. I have not seen this feature in any other storage vendors.

What needs improvement?

Dell PowerMax NVMe is costly compared to other solutions.

For how long have I used the solution?

I have been working with Dell PowerMax NVMe for three years.

Buyer's Guide
Dell PowerMax NVMe
February 2025
Learn what your peers think about Dell PowerMax NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.

What do I think about the stability of the solution?

We didn't experience any downtime or shutdown with Dell PowerMax NVMe. I rate Dell PowerMax NVMe a nine out of ten for stability.

What do I think about the scalability of the solution?

Dell PowerMax NVMe is a scalable solution. I rate Dell PowerMax NVMe ten out of ten for scalability.

How are customer service and support?

The solution's technical support is really good. Dell PowerMax NVMe's technical support is our benchmark with all other support vendors.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with other solutions like Hitachi, HP 3PAR, and IBM storage. Dell PowerMax NVMe makes it easy for a technical or non-technical person to see the performance. If you need to dig deeply into the performance analysis, you'll have more options in Dell PowerMax NVMe than other vendors.

How was the initial setup?

The solution's initial setup was easy because an implementation engineer helped us with everything.

What about the implementation team?

It took two to three hours to deploy Dell PowerMax NVMe.

What's my experience with pricing, setup cost, and licensing?

I rate Dell PowerMax NVMe a five out of ten for pricing.

What other advice do I have?

You need proper technical knowledge to use Dell PowerMax NVMe. A classroom session will help users acquire more technical knowledge to explore and use the array. So it's not easy to dive deep in without technical knowledge. An instructor-led session would be helpful for users before using the array for the first time.

Overall, I rate Dell PowerMax NVMe a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Rajesh Sudini - PeerSpot reviewer
Associate Director at Optum
Real User
Top 10Leaderboard
A reliable solution with good replication configuration but needs to improve performance
Pros and Cons
  • "I am impressed with the tool's reliability since we see a few hardware failures with it. Also, the solution's replication configuration is good."
  • "The tool needs to improve its performance. Today's applications are demanding a response rate of one millisecond or below. The product should also look into AI integration."

What is our primary use case?

Our database and client records are stored in EMC. 

What is most valuable?

I am impressed with the tool's reliability since we see a few hardware failures with it. Also, the solution's replication configuration is good. 

What needs improvement?

The tool needs to improve its performance. Today's applications are demanding a response rate of one millisecond or below. The product should also look into AI integration. 

For how long have I used the solution?

I have been using the product for four years. 

What do I think about the stability of the solution?

I would rate the product's stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability a seven-point five out of ten. We have encountered controller failures while scaling the solution up. Controller failures occur when we expand to 85-90 percent since they are unable to handle the load. My company has around 40,000-50,000 users for the product. We manage about 260 petabytes of storage with a team of 25 people managing it. 

How are customer service and support?

We have platinum support from Dell. We didn't face many issues with the support team. They take some time to go back to the engineering and R&D and come up with a solution. That's the only delay I have seen with them. 

How was the initial setup?

The product's setup is simple since EMC is in the industry for many years. The vendor is always with us during the setup process. They do the major activities of setting it up. Our engineering folks take care of the rest of the parts. 

What's my experience with pricing, setup cost, and licensing?

Dell is expensive compared to other products and I would rate its pricing a four out of ten. 

What other advice do I have?

I would rate the solution a seven out of ten after considering factors like cost, stability and performance. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell PowerMax NVMe
February 2025
Learn what your peers think about Dell PowerMax NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
Naveen Radhwani - PeerSpot reviewer
Head IT at TO THE NEW Digital
Real User
Top 5Leaderboard
Seamless infrastructure integration with good configurations and compatiblity
Pros and Cons
  • "The solution is easy to use with applications that are user-friendly."
  • "There is room for improvement in adjusting into the existing infrastructure easily without much of the technical contribution."

What is our primary use case?

We use Dell PowerMax NVMe since Dell services were very good, and the product configuration suited our needs. It was easy to integrate into our infrastructural environment since we had other Dell servers.

How has it helped my organization?

Dell PowerMax NVMe has been a well-suited solution for us, being compatible with our existing infrastructure and aiding in seamless service.

What is most valuable?

The solution is easy to use with applications that are user-friendly. It also offers ease of accessibility.

What needs improvement?

There is room for improvement in adjusting into the existing infrastructure easily without much of the technical contribution.

For how long have I used the solution?

I have been using Dell PowerMax NVMe for approximately eight years.

What do I think about the stability of the solution?

The stability of Dell PowerMax NVMe is high; I would rate it nine out of ten.

What do I think about the scalability of the solution?

Scalability is an important feature, and I would rate Dell PowerMax NVMe eight out of ten on scalability.

How are customer service and support?

Customer service and support are excellent. I would rate them ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use a different solution before Dell PowerMax NVMe.

How was the initial setup?

The initial setup was moderately difficult; there were a couple of areas where support was required.

What about the implementation team?

The deployment was done by a third-party integrator.

What was our ROI?

The return on investment has been more than three times in monetary terms.

What's my experience with pricing, setup cost, and licensing?

The pricing was quite competitive and the lowest among the competition.

Which other solutions did I evaluate?

I evaluated NetApp and IBM storage solutions.

What other advice do I have?

I would recommend this solution to other people.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
GehadSaid - PeerSpot reviewer
Senior Presales Solutions Engineer at Metra Group
Real User
Top 10
Small Business suitability and offers a price-sensitive environment
Pros and Cons
  • "It is a very stable solution. I would rate it a ten out of ten."
  • "There is room for improvement in terms of integration with various service providers for public clouds."

What is our primary use case?

Our clients are using PowerMax for scaling, for example, for cases with banking details and public records. They're already using it on the enterprise level. Moreover, the clients need to use strong and more expensive batteries to meet all the different tool groups and applications that are running on it. This solution provides flexibility to handle huge amounts of data, even with different sites and branches. 

What needs improvement?

Some features could be better. I think if we can integrate PowerMax with the public cloud, it would be safer as we can have the service without any data on-premises or in the public or hybrid cloud.

And we can remove all the data from on-premises and the public cloud. This would make migration and data recovery quicker.

There is room for improvement in terms of integration with various service providers for public clouds. It would be beneficial to integrate with AWS, Azure, Microsoft, Oracle Cloud, and other service providers. 

This integration would enable a more comprehensive and open solution, catering to multiple vendors and applications, particularly in Azure cloud. This would enhance the overall customer experience and provide more flexibility.

For how long have I used the solution?

We are working with the PowerMax 2000 and PowerMax 8000. We have been stable with multiple customers for several years, ranging from two years to more.

What do I think about the stability of the solution?

It is a very stable solution. I would rate it a ten out of ten. 

What do I think about the scalability of the solution?

In terms of percentage, we can give it a nine for its performance. Nine out of ten. Our clients are different businesses with varying infrastructures and different project sizes. 

They fall into the medium budget category and have multiple choices. Some projects are huge, covering different branches or partnerships, including public projects. So we can definitely showcase this product in an enterprise environment.

How are customer service and support?

The customer service and support team is very good. Whenever I open a case with Dell, they are available to assist us at any time. I'm very satisfied with the support team.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. The deployment depends on the infrastructure sizing, the number of clusters, and the amount of data. For example, you need to consider if it is greenfield infrastructure or if there is a migration from the existing infrastructure to the new solution. This calculation is regarding the solution and the infrastructure savings.

The solution has already been decided with the technical team from our side. But there are other infrastructure elements we need to migrate, providing value. It may require some downtime, so it might take multiple days.

This product's solution is already flexible, and we can implement it in a few hours. It's already adaptable for implementation. And already, some of our customers have mentioned the product and its capability to use it.

What about the implementation team?

An implementation engineer, as a technical engineer, will assist with the technical configuration. There are multiple choices. We might need one engineer for each product, depending on the integration. And for the cluster, it's usually multiple engineers. It's a team effort.

Moreover, when it comes to maintenance, if we are already using it, we can raise any new issues and open cases with the vendor's billing team to double-check. For example, if there is any issue with one or two ports, we can utilize this feature.

What's my experience with pricing, setup cost, and licensing?

The pricing depends on the integration and the solution required. It can be handled with the configurator, and it always ensures minimal specifications at the minimum cost to meet customer needs. It's already cost-effective compared to other vendors. So, the price is okay.

What other advice do I have?

I would recommend using the solution. We have implemented it in a price-sensitive environment, especially for small businesses. I recommend this product for its specific use case, which is related to our SQL data, and banking accounting. This product handles this case well. 

Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Sales Engineer at a tech services company with 51-200 employees
Real User
We were able to move off of Exadata and AIX and consolidate down to one storage platform
Pros and Cons
  • "The SRDF replication piece is probably the best feature. It's useful for maintaining recoverability in the event of a disaster."
  • "When it comes to Oracle and database workloads, data reduction could be a little bit better. Some of the competition, like Pure, have post-processes which do additional deduplication and compression on the backside; everything is in-line and then they do a secondary process. It would be a good option if you could start getting 5:1 or 6:1 data reduction on database workloads."

What is our primary use case?

We used it for Oracle Databases. The customer for which we did the PoC of PowerMax is planning on deploying mission-critical applications on this solution: Oracle workloads such as their quoting system and their data warehouse.

How has it helped my organization?

As a partner, we don't have PowerMax in-house but for my customers the SRDF replication is an advantage. The ability to have a scalable, all-flash array is pretty impressive. That's important for our customers.

In terms of helping to consolidate islands of storage in a data center, the use case for the particular customer for whom we did the PoC was to move off of an Exadata environment and to move off of an AIX environment and consolidate those down to one storage platform. PowerMax did that.

It is meeting our customer's requirements. They had several large Oracle databases that needed to move over, including from Exadata. Exadata is one of Oracle's fastest systems in terms of Oracle Database workloads. Our customer had to be able to hit certain timelines for jobs that would run. For example, they are running a quote database and they had to be able to hit the same timelines for jobs that were running within that, or better. As a part of the consolidation, the end goal was to limit their licensing on the front end. Being able to consolidate down into that one footprint on the back end helped them save money on the front end.

When it comes to managing and monitoring PowerMax arrays, the interface has really improved compared to the old VMAX. Getting into the interface and finding out if there are any issues with the array is a lot simpler and more streamlined.

What is most valuable?

The SRDF replication piece is probably the best feature. It's useful for maintaining recoverability in the event of a disaster.

What needs improvement?

I would like to see more cache because we are limited to two terabytes of cache now. More cache would potentially help drive better improvements in performance.

Also, when it comes to Oracle and database workloads, data reduction could be a little bit better. Some of the competition, like Pure, have post-processes which do additional deduplication and compression on the backside; everything is in-line and then they do a secondary process. It would be a good option if you could start getting 5:1 or 6:1 data reduction on database workloads. That would be beneficial.

What do I think about the stability of the solution?

Since our use of PowerMax was just a PoC, we didn't really have any issues with the with stability. We didn't run it for a long time, it was a 30-day PoC. There wasn't a lot of time to really explore that area. During the PoC it was fine, it was perfect, we didn't have any issues.

What do I think about the scalability of the solution?

The ability to add additional engines, additional SSDs, is really a benefit to the customer. You can grow it as you need to.

The PowerMax architecture influenced the buying decision. The ability to grow, to scale from single-engine to multi-engine, was probably the biggest factor in that.

How are customer service and technical support?

Tech support for PowerMax was pretty good. They came out and set it up and did the install. That took a day. We did have a problem with one of the compression modules and they had it out there and fixed the next day. It was during the install that they uncovered that. We weren't using the array yet anyway, so it was just a byproduct of the installation process.

How was the initial setup?

The improvements to the interface have really been great. It's very simple to set up and configure the storage volumes, whether it's a Fibre Channel volume or an iSCSI volume.

The initial setup was straightforward. I did the setup of the iSCSI volumes to the host and it was it took me less than an hour to do that.

Which other solutions did I evaluate?

We were initially doing a PoC and comparing PowerMax against other arrays: NetApp, XtremIO X2, and Pure. We were doing a performance benchmark and it came in second compared to XtremIO X2, so it did a good job.

What other advice do I have?

I would give PowerMax a nine out of ten, only because we had that single issue with the compression module failing. Otherwise, it did exactly what we wanted it to. It wasn't as fast as the XtremIO, but we didn't think it was going to be as fast as that in the first place. The XtremIO was somewhat oversized. So from a performance standpoint, we were very happy with it.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Lead System Administrator at Central Hospital of Civil Aviation
Real User
We have not yet hit the ceiling in its efficiency, performance, and scalability
Pros and Cons
  • "We removed the need to observe whether we ran into issues with the performance of disks or number of IOPS. Previously, our Oracle Database would throw us performance errors. Now, with PowerMax, everything runs smoothly."
  • "I would like a more informative CloudIQ for iOS. What you can see via the web UI significantly differs from what you can see via the web application."

What is our primary use case?

We are a medical organization. We use PowerMax with medical ERP. We have some government projects that utilize PowerMax because we have 99.99% reliability and uptime requirements.

We are not using cloud-connected storage. However, we are using PowerMax to virtualize our local/on-premise infrastructure.

We do not have a big installation. In Russia, our company was among the first companies who purchased PowerMax appliances. Our environment is around 250 terabytes.

How has it helped my organization?

We removed the need to observe whether we ran into issues with the performance of disks or number of IOPS. Previously, our Oracle Database would throw us performance errors. Now, with PowerMax, everything runs smoothly.

I would access the solution’s built-in QoS capabilities for providing workload congestion protection at 10 (out of 10), as we are using the highest, platinum-level minimum response time from the system. The NVMe SCM storage tier feature offers crazy speeds. When we were looking for a storage solution, we were looking for the most reliable, high performance, latest solution to delay end-of-life. Our PowerMax setup everywhere enables the diamond-level setting with enabled monitoring. Until this day, we have not experienced any anomalies. We simply don’t experience workload congestion. Our primary requirement was the reliability of PowerMax, then the rest of the features, like NVMe SCM, were a nice add-on

What is most valuable?

We value maximum system uptime because our projects are associated with a government customer. We have medical ERP, which is used throughout Russia, covering 8 time zones. If it fails, then we have big problems. Therefore, the stability of the system is important for us.We are using PowerMax and VMware vSphere Virtual Volumes (vVols).

We use Power Pass, which is an additional software from Dell EMC, alongside multi-passing in our SAN network. This allows us to balance uploads and optical links of our SAN network.

What needs improvement?

I would like a more informative CloudIQ for iOS. What you can see via the web UI significantly differs from what you can see via the web application.

For how long have I used the solution?

We have been using PowerMax in a production environment since August 2019.

What do I think about the stability of the solution?

My colleague and I are responsible for the infrastructure, network, and PowerMax storage.

What do I think about the scalability of the solution?

In terms of storage users, we have about 1,000 people.

How are customer service and support?

We are happy with everything, especially their technical support. We had a situation where there was an outage in the data center associated with our electricity supplier. Later, when we launched the infrastructure, the support perfectly helped us with this issue.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

PowerMax exceeded our expectations. We previously used its predecessor VNX, which reached end-of-life and end-of-sale, i.e., we stopped receiving support for it. We have been using PowerMax for the last three years and have not yet hit the ceiling in its efficiency, performance, and scalability.

How was the initial setup?

The deployment took about two days. We moved in segments, checking that everything was working properly, before moving forward with the migration.

What about the implementation team?

The initial setup and integration of PowerMax were carried out by Dell EMC. We then migrated it via vSphere from our previous solution EMC VNX 5700 to PowerMax.

What was our ROI?

We don’t calculate ROI on PowerMax.

What's my experience with pricing, setup cost, and licensing?

The PowerMax appliance pricing was reasonable. Dell EMC quoted us a substantial discount.

Support pricing is very high. Our support contract is about to expire and Dell EMC provided us with an extremely high renewal quote. It was four times more than the support contract for our previous EMC VNX solution.

I would suggest initially purchasing PowerMax with a longer support contract to reduce your support costs.With our previous EMC VNX solution, we were able to lock in the support costs, but we failed to do so with PowerMax. Therefore, it is more cost effective for us to purchase a new appliance with a support contract than to support PowerMax at these support cost amounts. For example, if the purchasing price was a million dollars, then the support costs a third of the total appliance cost per year.

Which other solutions did I evaluate?

We briefly looked at and evaluated Hitachi. However, in 2019, PowerMax didn’t have any direct competitors. There might have been a similar Huawei solution, but it was not really the same as PowerMax.

The primary reason that we went with PowerMax is because we have always preferred Dell EMC solutions. Our previous solution was a Dell EMC product and we were very satisfied with its reliability and performance until its end-of-life.

What other advice do I have?

The NVMe has great speed with an Oracle Database, but that is not that important for us.

I often use the mobile CloudIQ client, which I find very useful.

I would rate the solution as 10 out of 10. It works perfectly apart from the support costs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
VP Global Markets, Global Head of Storage at a financial services firm with 10,001+ employees
Real User
Highly resilient with excellent performance and deduplication plus compression capabilities
Pros and Cons
  • "The solution's snapshot capabilities and replication are very good features. Snapshots are allowing us to quickly build analytical models directly from production data. This gives us amazing insights into market trends and allows us to build more effective trading algorithms. Replication offers us unparalleled levels of resilience."
  • "It's a relatively new product, but for the next release I would like to see higher bandwidth on the front-end adapters. This would allow even greater scalability for critical workloads and consolidation for non-critical workloads. The hosts may not require that level of I/O performance today. However, it allows us to scale physical non-cloud environments without large investment."

What is our primary use case?

We are primarily using the solution to drive components of an e-trading (electronic trading) platform.

How has it helped my organization?

The solution has reduced our time-to-market with a single management interface, and it is a very efficient platform. Provides great improvements in operational resilience, aligning us with our direct competitors in global markets. We are ahead in some areas as a result of the deployment of this platform.

What is most valuable?

Uptime and availability are first and foremost. The deduplication and compression capabilities are also excellent, allowing us to be very efficient with the physical hardware that we need to deploy on-prem in order to fulfill our requirements. It has given us excellent value for money without compromising performance.

The solution's snapshot capabilities and replication are very good features. Snapshots are allowing us to quickly build analytical models directly from production data. This gives us amazing insights into market trends and allows us to build more effective trading algorithms. Replication offers us unparalleled levels of resilience.

The management overall is excellent. Dell EMC continues to build on very solid foundations, which have been evolving for over two decades. 

The REST APIs are great.

The solution exposes excellent automation opportunities.

We have found the performance to be very good so far.

What needs improvement?

It's a relatively new product, but for the next release I would like to see higher bandwidth on the front-end adapters. This would allow even greater scalability for critical workloads and consolidation for non-critical workloads. The hosts may not require that level of I/O performance today. However, it allows us to scale physical non-cloud environments without large investment. 

For how long have I used the solution?

We are about eight months into our deployment. It's still a rather new solution for us, although we have had some time to get to know it.

What do I think about the stability of the solution?

With six nines, we have reduced our maximum annual downtime to around 32 seconds (previously around 48 minutes). From a stability point of view, I have absolutely no issues or complaints there at all.

What do I think about the scalability of the solution?

It's an e-trading platform. Therefore, there are no end users involved. It's about half a petabyte in size.

In terms of scalability potential, it is first class. With the level of performance it gives you and the response time that we get from the arrays, the scalability is groundbreaking.

How are customer service and technical support?

I was very impressed with the support overall. They understand customer service. They have never made me wait for anything. Things do go bump. Challenges and unpredictable circumstances do arise. I rate the Dell EMC team based on their prompt and decisive action during these circumstances.

Which solution did I use previously and why did I switch?

We did previously use a different solution.

We switched to take advantage of certain feature sets. Our previous competitor, whilst they did offer deduplication and compression to some degree, could not match the availability nor performance and didn't have the same guaranteed efficiency ratios. They also couldn't perform inline compression without significant performance penalties. This would have to happen at rest and offline. Therefore, we'd need to write the data first, then compress it. The PowerMax solution enabled us to do that inline, without a read or write penalty. Basically, there was no performance impact, and we still saw all the benefits from a reduced physical footprint, such as, cost savings, reduced power requirements, and fewer components to fail (number of drives required being 66 percent lower).

How was the initial setup?

The deployment process is a standard procedure for deploying SAN, and that's with any vendor. I'd say that the process wasn't any different from deploying another solution. We've got our architecture and our blueprints. We worked with a solutions architect and that design drives the configuration, and then we go ahead and deploy that configuration.

Deployment took around three months. Some of this was due to internal processes, timing, and pandemic conditions. Over December, we were hampered with end-of-year change control freezes in place so some of the activity couldn't get done. All in all, I'd say we probably could have been done in about six to eight weeks.

I had three people working on this internally (not counting the non storage resources) as we deployed to two geographies in different time zones. 

Maintenance is just ongoing service and that'd be the same as any technological asset. It has a mean time before failure. We monitor it on a daily basis. Alerts are actioned with the vendor. However, the platform does have five-nines of availability  and multiple layers of redundancy.

What about the implementation team?

We did not use an integrator, consultant, or implementor during deployment. We worked with a solutions architect to build the configuration. We then worked with our project office to coordinate and complete that deployment.

What was our ROI?

Six months in, we have ROI. Some key metrics are: 

  • Increased uptime and availability, 
  • Reduced man-hours for support and provisioning (approximately 30 percent reduction in overall management hours required).

What's my experience with pricing, setup cost, and licensing?

Pricing will very much depend on an organization's terms and conditions with the vendor. Therefore, I couldn't really give any concrete pricing to quote. I'd just advise CTO/Technology leaders to negotiate hard and consider the commercial advantages/benefits to Dell EMC for onboarding their product. 

Be very thorough about your criteria (functional and non-functional requirements) and what you're looking to achieve. Test, test, test! Do the due diligence and test comparable solutions head-to-head. In our use case, PowerMax was the best solution. However, that doesn't necessarily mean it would be the best solution for every scenario. You really do have to do the work, the engineering and architecture, then test the products head-to-head to see if this solution really does solve your business requirement.

The licensing again depends on the agreements they've got in place with your organization. For example, we know we've got a large and global agreement with Dell, and therefore, our pricing and discounting structure might be different from a small to medium business or another enterprise.

Which other solutions did I evaluate?

We did look at other options. We tested it head-to-head with two other vendors in a lab with identical conditions. We basically looked at the top five storage vendors on the market and shortlisted three.

The cons were the fact that it was really an internal process. Qualifying a new platform, through engineering and getting that through governance and architecture is a detailed and time consuming process. Those were the cons. In terms of pros, the technological features available, including the compression ratios, were excellent. The performance itself, the out-and-out, the horsepower of the platform, is where PowerMax did significantly outperform the other solutions we put it up against. However, most importantly, it was that uptime and availability which pushed it ahead. The inline deduplication and compression capabilities also significantly outperformed its competitors.

What other advice do I have?

We are customers of Dell EMC.

We are using the PowerMax 2000.

My advice to other organizations considering the solution is to fully understand your use case, and test it. Make sure your functional and non-functional requirements are complete, understood, and documented with input and agreement from your internal stakeholders

Definitely support your teams with education and training, even internal workshops. This will help make any transitioning smooth - a great tech solution can evaporate very quickly if your teams are not onboard and up to speed on day one.

You need to have a good people strategy and processes before you start running away with the technology!

Overall, I would rate the solution as an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Solution manager at Al sundus
Real User
Top 20
Has an okay initial setup phase but needs to improve in the area associated with its costs
Pros and Cons
  • "The solution's technical support was good, and it is one of the tool's main advantages."
  • "The main challenge with the product was to have control over the simultaneous failures of controllers. For recovery, manual intervention is required."

What is our primary use case?

I use the solution in my company for mission-critical core banking applications.

What is most valuable?

If you ask me, technically, the tool is the same as most of the vendors have the same thing. If you ask me about Huawei, I can tell you about the tool's many features.

Dell PowerMax NVMe's advantage is just the support.

What needs improvement?

The tool's disadvantages are its cost and lack of ease of use. According to the latest market trends, certain technologies are lacking.

The main challenge with the product was to have control over the simultaneous failures of controllers. For recovery, manual intervention is required.

The tool's cost, active controller part, installation, maintenance, scalability, and recovery parts can be considered for improvement.

For how long have I used the solution?

I have been using Google Cloud for five years. I have a Dell PowerMax NVMe 8000 and a Dell PowerMax NVMe 8500. I was a partner integrator with Dell. I have twenty-four years of storage experience.

What do I think about the stability of the solution?

It is a very stable solution. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

It is not a very scalable solution. Other vendors offer much more scalability options than Dell PowerMax NVMe.

There is something called transfer of ownership known as LUN tagging, but other boxes don't offer such a feature.

Scalability-wise, I rate the solution a seven out of ten.

How are customer service and support?

The solution's technical support was good, and it is one of the tool's main advantages. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I am also a solution architect for Huawei.

We are talking with one of our vendors and customers, who were keen to get involved with OPSWAT. With most vendors, whenever there is an NFS and compliant storage, all the products offer support. I just wanted to understand why only a few products are listed in Google's support portal.

I have been using Huawei for almost seven and a half years now. Prior to that, I was a business partner of HP and Oracle. I was Dell's partner for almost ten years. Before that, I was IBM's partner for five and a half years.

How was the initial setup?

The product's initial setup phase is okay. If you compare Dell's setup phase, Huawei is convenient and easy to install.

For Dell's installation phase, around two people are required. For Huawei's installation phase, one person is required. Huawei's installation can be managed remotely. I am a solution architect, so I don't do the deployments now.

What was our ROI?

There is no ROI. I have seen the tool used, and pretty much all the vendors are the same.

What's my experience with pricing, setup cost, and licensing?

The tool is very expensive. I rate the tool's price as a one out of ten.

What other advice do I have?

We are talking with one of our vendors and customers, who were keen to get involved with OPSWAT. With most vendors, whenever there is an NFS and compliant storage, all the products offer support. I just wanted to understand why only a few products are listed in Google's support portal.

The tool has a fully symmetric architecture, so it offers an active controller there. Controller failure is not something that we can withstand, especially if there are two simultaneous controller failures. With the other vendors right now, considering what we are working for, tools can support up to seven controller failures, which is so for any banking operations.

I don't know how the tool's real-time machine-learning capability has impacted our company.

The maintenance of Dell PowerMax NVMe requires companies to have resources along with extensive technology experience. It is the same for any vendor.

I have not really seen any AI features in the tool.

For the technical specifications, I can rate the tool as a seven out of ten.

I rate the overall tool as a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Buyer's Guide
Download our free Dell PowerMax NVMe Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Dell PowerMax NVMe Report and get advice and tips from experienced pros sharing their opinions.