Dell PowerMax NVMe Reviews

Our primary use case for Power Max is customer data. We host hundreds, if not thousands of applications, large and small, for hundreds of thousands of customers. It's the storage platform for our customers' online presence.

What's not on PowerMax? Because we have hundreds of thousands of customers running thousands and thousands of applications. From the small mom and pop shops running their mission-critical eCommerce site to the major Fortune 500 companies running every major database: Oracle, SQL, MySQL, Postgres, etc. We're running the big database engines, and the database is the holy grail for all online businesses. Therefore, major database applications are very important. Big eCommerce applications for very large brands are running on top of it, as well. We are running everything on it.

The role that data plays in Rackspace is two-fold because we are both a customer and a partner. As a service provider, we are monitoring millions of data points every hour for our customers. We are monitoring the health of their systems: the traditional IT monitoring, CPU, networking, storage, uptime, security, etc. We are gathering all that data and need systems where we can dump that data, then analyze it without fail, knowing that it will be there. PowerMax gives us the latency and capacity that we need at any scale for all the data that we can throw at it.

On the customer side, they are using us and our underlying PowerMax infrastructure for their mission-critical applications to do things with big data, dedupe, and other applications. Our customers are using us for the foundation of their big analytics applications.

There are a lot of ways that PowerMax is helping our organization function. From a storage admin standpoint, there is no longer a need to rely on the command line interface (CLI) to get data which is needed for performance monitoring and troubleshooting. When you use a CLI, you're actually requesting copies of data and impacting the performance of that production's data. With the REST API, we can do things, just ask for it, and there is the info. We are not impacting production systems.

PowerMax specifically is giving us incredible improvements in performance. Significantly decreased the latency, which is different than IOPS. I've been told by the team, "Don't focus on IOPS anymore, it's the latency. Not how fast is the data, but how quick is the data." So, we've seen great performance: Single millisecond type performance, which has been fantastic. 

Another huge benefit of the PowerMax has been the decreasing of our physical footprint. We recently did a consolidation where we went from 58 tiles down to 5. If we had used just the PowerMax, we could have gone from 58 tiles down to 2 tiles, which is huge space savings. If you have 56 newly available floor tiles on a raised floor data center, which you previously had to cool and provide power to, then now, not only are my costs going down, I now have more revenue opportunities because I have more space to put new customers.

My storage engineers are very happy with PowerMax. They are very pleased with the performance, decreased latency, and dependability. From the team, the RESTful API makes management so much easier for them versus the command line interface.

I would like them to continue improving the management tools and continue moving towards a RESTful API versus CLI. 

They should work with the storage engineers to better tweak the management tools to give them improved visibility into their data.

Stability has been fantastic on PowerMax.

Right now, we have zero concerns about scalability. It's running everything we throw at it, and we can't wait to get more.

Our relationship with Dell EMC is fantastic. We have very smart storage engineers, and they in turn work with Dell EMC's very smart storage engineers. We have zero complaints. We don't ever have a question that doesn't get answered.

As a major service provider, who has been working with Dell EMC for well over a decade, hosting mission-critical applications for important brands and businesses, along with some health institutions, where access to data is literally a life or death, we have to go with a system that we can trust without fail. PowerMax has been giving that to us.

One of the things that we learned right away about PowerMax during the setup is that regardless of your awareness of data type, structure, or compression, we starting seeing benefits immediately.

Rackspace is running a 1G, 2G, and 3G Dell EMC storage systems, then we added PowerMax into our array farm. So, we are migrating some data into the new PowerMaxs, and it has been smooth as silk.

I'm going to give PowerMax a ten out of ten just for the savings that I've heard about. From reclaiming data center space which is so tightly constrained these days, it will pay for itself in a short amount of time, which is fantastic. Anything we can do to get more out of our current physical data center space helps us a ton, and PowerMax has helped enable that.

PowerMax is giving us significant improvements in Oracle and VMware. We are seeing between four to eight times improvements in latency, which is serious numbers. 

Look at Dell EMC storage solutions. They have been around for a long time and are time-tested. The R&D department is constantly improving its offerings with better features, better performance, great return on investment for your purchases, and amazing support. Dell EMC bends over backwards to help its partners and customers get what they need out of this stuff. It's time-tested and trusted.

PowerMax gives our storage engineers everything they need to do their jobs successfully.

My company uses Dell PowerMax NVMe for our customers, but it's possibly not for a big account or a customer with a big data center. With Dell PowerMax NVMe, my company focuses on the storage part and also the database aspect.

For me, the valuable aspect of Dell PowerMax NVMe stems from the fact that it serves as an enterprise-based storage system, so there are no worries about any failures in the solution. Even if certain of my components fail within the storage solution, it still works online, which makes it different from the other storage solutions.

The price cap of Dell PowerMax NVMe is very high. In Dell's portfolio, there are PowerMax and PowerStore, and it is important to note that there is too much of a price gap between both. The aforementioned aspect of the solution related to the pricing element is an area where improvements are required.

I have been using Dell PowerMax NVMe for about four years. My company functions as a distributor of Dell products.

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

Though there are some downtimes when it comes to Dell PowerMax NVMe, 99.99 percent of the time, it works fine.

It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten.

I recommend Dell PowerMax NVMe for enterprise-sized customers.

Based on my experience with the solution's technical support, I rate the technical support a nine out of ten.

Positive

I have experience with IBM products. Dell provides a larger portfolio of products compared to IBM. The ease of deployment and management of products are not areas that are well-matched in IBM products.

Dell PowerMax NVMe's initial setup is not complex, but it may look complex when compared to the setup process of Dell PowerStore.

The solution is deployed on an on-premises model.

I rate the overall product an eight out of ten.

We use the PowerMax 2000 and 8000 models as storage appliances for high-end mission-critical applications. 

PowerMax is a compact high-performance appliance. It is one of the best devices in terms of performance specs. It includes an NVMe All-Flash Array. 

PowerMax's software is highly stable, but we faced two hardware issues in one year. We had a failure of the storage director module, and the physical disk failed on another occasion. Dell EMC should improve its hardware quality.

I'm unsure if PowerMax is scalable because I haven't done any scalable activity with PowerMax so far. I haven't added any components. 

I rate Dell PowerMax support five out of 10. They didn't provide an adequate explanation and resolution when we had issues. 

Neutral

Setting up PowerMax is straightforward. It only takes about three or four hours if you have everything ready on site, like the local network, power supply, and connections. 

I rate Dell PowerMax NVMe nine out of 10. If you have large applications with a high volume of transactions, Dell PowerMax is the number one solution.

We currently use it to power our Oracle databases, especially for our core banking solution. We also use it for storage. We provisioned the storage from PowerMax for various VMs that we created for the applications in that environment.

We use the NVMe SCM storage tier feature, and that's how we're able to do the service level capability (SLA). We have storage class memory as a part of our deployment, and we have about 10% of our storage sizing allocated to storage class memory. With that, we are able to create different service levels for the disk groups or loans provisioned from this storage.

It most definitely helps in improving storage-related performance in our environment. The way our core banking solution works is that we have what we call ODS blocks. So, for leveraging that SLA, we were able to implement some kind of priority for those ODS blocks. Oracle had said that this is something for which their Exadata has a special way of doing, but based on my own assessment, we are able to achieve relatively similar levels of performance by using PowerMax.

Before we deployed this solution, we used to struggle with processing about 100,000 transactions in 10 minutes. We are now able to process about 350,000 or more transactions. These are conservative figures. We did hit much more than that, but conservatively, we are able to see about 300% performance improvement as compared to the SSD storage that we had previously from IBM. We have metrics to show that. The performance is different, and it is better than what we were used to.

We are in our ideal environment in which the storage double acts as our UAT and our test environment. So, we've seen remarkable deduplication in that environment because we are able to expand the footprint much more than what we are able to do in production. The production environment is a bit more controlled, but in our DR UAT environment, we are able to stretch those capabilities. The metrics that we see and the number of environments that we're able to create is quite remarkable.

It provides NVMe scale-out capabilities, which is pretty awesome. We currently have a plan to scale up. We started off with about 100TB. Based on the performance that we've seen, we're consolidating more workloads on the storage. We need to scale up a bit, and we find it very valuable to be able to do that. The ability to scale out and scale up marginally depending on what you want is quite valuable to us.

We find the service level option to provision storage very valuable. The ability to define different service levels for storage groups helps us in prioritizing our workload at the infrastructure level.

We also find the compression technology of PowerMax very valuable. In some instances, depending on the kind of data that we have, we can attest to compression ratios of about 9:1, which is very valuable.

The NFS feature is also quite useful for us in our environment. We're able to deploy the NFS capabilities to resolve some of the use cases that we identify.

Its efficiency and performance have been remarkable. It could be because we've not been able to break the limits of what we have. The PowerMax 2000 that we have can do about a million IOPS or so if my memory serves me well. Our use case at the moment isn't stretching as much as that. So, for us, performance has been remarkable in terms of meeting expectations. It has been much better as compared to what we used to have. We see responses to application requests, especially database request queries, in microseconds, as advertised, and even that in some ways gave us a bit of a challenge because the applications couldn't cope with the speed of the response of the storage. So, it was new learning for the providers of the application. The performance has been remarkable. We've seen data within microseconds as advertised. In terms of the IOPS, we've not been able to fully exact the limits, but so far, so good. We are pretty comfortable with that. As we grow organically, we will see more performance and we will be able to drive, but in terms of compression and deduplication, we have received remarkable value.

In the last one year, we haven't had any issues with the availability of the platform, the storage, and the extension of our data. The encryption or data address feature is also there. Even though we've not fully utilized that, it's comforting to know that capability is available for us to explore. We've not had any storage level outage in terms of the data not being accessible within the agreed service. So far, so good.

They can make the GUI better, especially for the ones that come out of the box. We did encounter a bit of difficulty in setting up the storage. We had to deploy Solutions Enabler on a Linux machine to be able to fully interact with the storage. They need to upgrade the web interface for the management of the storage that comes out of the box. The management interface for NFS is also a bit old and not very intuitive.

We deployed PowerMax for our core banking solution in October last year.

It is pretty stable. We've not had any incidents around this storage in the last one year. I can't recall any major incidents. The storage supports our core banking solution, which is always in use. We have 24/7 banking services, and the solution has been pretty stable.

We are able to scale. There are plans to procure more capacity so that we can consolidate other workloads to this storage.

It was top-notch, and it still is top-notch. They're quite responsive. They have a team of knowledgeable people, and they were quite supportive all through the implementation. They still keep in touch to see how we're faring. I would rate them a nine out of 10.

We were using SSD storage from IBM. We moved because of multiple things. One reason was the cost. Another reason was the SCM offering advertised by Dell, which was coupled with the AppSync feature of this storage that allowed us to create clones of our databases for UAT, development, and test purposes. So, the features that we desired in the environment were:

• Cost and performance
• The ability to have database clones without necessarily increasing the footprint of the storage required.
• The ability to create service levels for the storage or for disk groups created from the storage. It was critical for us because of the consolidated environments in which we wanted to use the storage.

With professional services from them, it was straightforward. The only issue was that some of the management and out-of-the-box capabilities needed a bit of work to make it as easy as possible for system admins to provision clones from the storage. Aside from that, the setup was pretty easy and straightforward.

We did the most part in about two weeks or less. Some of the delays must have been from our end because of a few requirements. We had the production site and the DR site, and it took about two weeks. After the arrival of the infrastructure, we did the entire project in about six weeks. The setup of the storage took about two weeks.

For its maintenance, we have a team of three system administrators who also act as storage admins.

I believe we have seen an ROI. It took us about eight months to see a return on investment. The way I gauge it is that the ROI started coming in when the storage gave us what our previous capability couldn't in terms of:

• The ability to do more transactions
• The ability to see the effects of things like compression and duplication
• The ability to create and extensively use the storage to create multiple environments as desired

All of these pretty much started coming in when our data footprint increased and our transaction volume also increased.

Its price is competitive, but they need to have a different price for West Africa. 

They can do better with the price point to allow us to scale even more. We wanted to migrate our entire storage infrastructure to PowerMax, which would require us to buy more capacity, and from the price point, it didn't attract us.

We reviewed a few other solutions. NetApp was one of them. What made us go with Dell was a combination of the offering that we saw and the price point at which that was being offered to us by Dell. So, the combination of the offering in terms of the storage features and the fact that Dell offered us competitive pricing at that point were the main reasons.

At the time we were choosing this product, they and a few others were the only ones boasting of having a true NVMe experience. At that point, they had also introduced the SCM into the mix that lowered the platinum latency to about less than 0.04 milliseconds. Those were the things that really attracted us to this storage solution.

I would advise others to go for it. It is highly recommended for storage for enterprise-level and mission-critical IT workloads. It has fully met the expectations based on what is available in the market and from its competitors. They can do better with the price point to allow us to scale even more, but in general, the solution meets our expectations because one of our goals was to achieve a fine balance between the performance and the cost, and it seems we've been able to get that with PowerMax.

It has not enabled us to consolidate open systems, mainframe, IBM i, block and file, or virtualized data with cloud-connected storage because we've not had use cases for these. Our use case has mainly been traditional in terms of:

• Having data or raw disk groups allocated to all core databases.
• Using the disk for virtualizing VMs for creating virtual machines. We are allocating storage to a physical host that we virtualize with VMware to be able to create a virtual context. 

In terms of the built-in QoS capabilities for providing workload congestion protection, I would give it a 4.5 out of a five. The 0.5 point is because sometimes we see, even from the dashboard, that the defined SLAs are violated. It is only for brief moments, and it could be because of any reason, but for the most part, the QoS service works. 

We have not used its CloudIQ features. That was one of the things that actually attracted us to it, but we didn't get to deploy it. If we review the notes again and find that we aren't exhausting what's at our disposal, we'll take it up again. Because of remote work and the sheer fact that the platform has been pretty stable without any issues, the administrators are comfortable with what they can get periodically, so they're not really bothered with checking on the mobile or checking the storage so often.

We deployed SRDF but didn't utilize it fully. We use it for some of the use cases that have better tolerance for any latency issues. We also did the setup for MetroDR but didn't utilize it fully. It is because there is a bit of doubt around the infrastructure that we have in our country. So, MetroDR has not affected our storage and network bandwidth requirements because it has not been aggressively used.

I would rate Dell EMC PowerMax NVMe a nine out of 10.

Dell PowerMax NVMe needs to increase storage and improve scalability. 

I have been using the product for a couple of months. 

Dell PowerMax NVMe's tech support is good. 

We can complete Dell PowerMax NVMe's deployment in a week. 

I rate the product an eight out of ten. 

The primary use case is block storage.

We are planning on deploying mission-critical applications on this solution for redundancy and performance.

Our time to response has increased significantly with the new storage tier (SSD).

We have probably replaced eight racks of equipment with one rack of equipment. So, we have seen significant cost savings and performance.

It was easy for teams to pick up the technology with very limited exposure and training, then implement and support it.

As per performance, being able to consolidate down some of our older DMZ technologies into one platform.

My team has found the Unisphere to be a valuable tool.

We haven't had any issues with the solution in the six months that it has been live. So, the stability has been very good.

We are getting ready to add to it already, so it is very scalable.

The technical support has been very supportive when we have had to call and ask for their assistance, especially during the installation of the equipment.

Our performance requirements were more about the availability and the performance, since we are running mission-critical applications. We have to have low disk latency to meet the application's performance for our Oracle Databases.

The initial setup was very straightforward. It was easy to implement. They implemented it through their normal processes in a very timely manner.

The migration process from the older VMAX arrays to PowerMax was fairly seamless. When the team came in, they migrated data from one to the other. The process was simple.

A reseller, Advisex, worked with us on the deployment. We have a close partnership with them and had a good experience.

We are happy with what we have.

We are using the solution's application and snapshot feature.

The solution should include more AI features to make it smarter.

I have been using Dell PowerMax NVMe for a couple of years.

Dell PowerMax NVMe is a very stable solution.

The solution has limited scalability. Around three users use Dell PowerMax NVMe in our organization.

I rate the solution’s scalability a seven out of ten.

The solution’s technical support is good.

Positive

Operation-wise, the deployment takes 20 minutes. Our process may take longer for approval. It may take a couple of days.

IBM and Hitachi are Dell PowerMax NVMe's competitors. I would recommend the solution to other users.

Overall, I rate the solution a nine out of ten.

I would like to see more security features and improvements in the platform's ease of management. Sometimes, it isn't straightforward to understand, especially for new users.For example, if there are power issues and the system needs to be shut down, we need to connect with the support team and go through several steps. There are complications to powering down the system.

The backup features need enhancement. 

I have been using Dell PowerMax NVMe for three years.

The product is stable. I rate the stability as nine.

In our organization, three admin executives use the product. Regarding customers, there are many users since we provide municipal services. 

We haven't had much experience with technical support, but we did have some upgrades to the core system and firmware. The support team was very cooperative and responsive. We had some issues with timing, but the team was adaptable and worked to schedule maintenance events to suit our time zone.

We didn't face many challenges during setup, but the implementation team resolved some initial issues. We received some knowledge transfer, basic training, and orientation regarding the technology. Overall, the solution was successfully implemented.

Dell's team implemented the system; some products were configured and installed in our environment. We also received knowledge transfers from them. 

We used to use an HP storage solution. After we switched to PowerMax, performance significantly improved across the whole environment. About 95% of our services run on virtualized servers with Dell containers. With SAN storage, like PowerScan or Microsoft products, we saw multiple performance upgrades on the virtual machine side.

The lead application is the most valuable feature. The reduction of consumed space was significantly higher than with the previous solution.

NVMe technology gave the database servers a huge performance boost compared to the previous environment. Database admins were very happy with the improvement.

I rate it an eight.